5 Star. We've moved quite a few times and these guys were the very best. They were very efficient,…read moreorganized, friendly, professional with a great attitude. Everything went smoothly and according to plan. I would hire them again without hesitation. All our items were well protected and they went above and beyond on the move out and back in. I can't speak more highly of their work.

I asked for a move quote a week before moving and Sam gave a very reasonable quote. Mine was a…read moresingle bedroom apartment move and the crew was fantastic. These folks work with few insurance companies in Vancouver area so they are very diligent and efficient. I had a two persom crew and they moved everything perfectly. Highly recommended!

A great little operation, very helpful and service oriented. Have used them a few time and will…read morecontinue to do so. Along with moving and packing, they also have storage facilities, so if you need some of your things to be stored between moves, they can handle that for you. I discovered that I needed to get some stuff out of my boxes from storage and they had them pulled and ready for me to look through, making the whole process very easy. Would definitely recommend them to anyone asking.

A great a experience with Whitby and Tower! The work was exceptional. Nothing was broken or…read moredamaged, the movers wasted NO time and prices are very reasonable. No "hidden fees" or any sort of extra charges. The final move was even a little below my estimate! Have already recommended them and will certainly use them again in the future! Thanks Paul, Bill and Don!

Ty and his team were amazing! They made an incredibly stressful day much better. Communication…read morewas good. We did an initial video estimate and then the week of the move Ty came personally to see where things were at to ensure he had what was needed to be ready for moving day. They showed up on time. Their system was well executed, and they had us loaded very quickly. Igor, Manny, Daniel and Christian were very friendly, and professional, and took extra care with our fragile items. Ty was there for the loading as well, to ensure we had everything we needed. At the new place the unload went just as seamlessly and when the truck was empty they even took the time to ask if there was anything we wanted help putting together, and if we wanted them to move anything into a particular spot while they were still there. We did ask them to move a couple of the heavier items which they did happily. Payment was easy; the estimate was exact to the invoice. E-transfer payment was quick and simple. They are definitely competitive price wise, if not a bit better value than some of the larger companies and way better service. All around great team, great people, and i would definitely recommend them.

We used them twice, seven years ago and this year. The first time was ok, with only one mirrored…read moredoor being broken, which we let go as too much hassle to deal with it. The second time was a nightmare, with them showing up with a 3.5 ton truck instead of a 5 ton truck, as was clearly communicated beforehand. Since we had to make a ferry reservation, it made everything morse stressful than necessary, with us having to deal with literally last minute solutions for left over stuff, turning over the old place to our landlady, loading remaining items in our own car, and helping the movers on top of it as some furniture had to be dissembled to fit in the truck. Although Ty brought anything they could not bring the first time, a couple of days later, there were too many damaged items due to the puzzle of trying to get everything into the small truck. Most damages were just labelled as 'can be easily replaced by going to the dollar store, or having a table top refinished locally, etc.' But Ty never followed up on it, instead mentioned that we had not bought the proper insurance (which was never offered in the first place). He gave us $500 off, but that does not make good for all the trouble we had. and all the damages, with some of them discovered after the move. The damages were: a broken high quality fan, a completely scratched dining table top, damaged artwork, two damaged standing lamps, one damaged storage unit, a broken antique pendant light, and almost all furniture with some new scratches, dents, and other minor damages, including damages from the tape that was not properly used. Having said this, the movers were friendly, and Ty is a nice person; but this was not handled as expected and with the care needed, also with never following up on him promising us the needed repairs. Even if only some small plastic parts (e.g., a wheel part, a fastening ring) are broken, it does not mean they can be easily replaced at the dollar store. If we had to repair and replace everything, it would easily exceed the $500 offered. I have moved over 20 times in my whole life, but this was by far the worst experience ever. I can only hope that they will handle your next move better.

Terrible customer service. I messaged asking if they were…read moreavailable for a certain date and time. They immediately said they could help. I said great let's book it. I was so impressed with the quick reply. Then I cancelled the other requests that I had to other movers, told easy around moving and delivery that I had booked the elevator and they told me they would have to get back to me and let me know if they could make that time then told me a few hours later that they couldn't help me that day at all but could help me the day before and blamed the miscommunication on me even though I had the history of the messages on my phone terrible customer service. don't bother. ----- If you post a review that they don't like, prepare to get a backlash of messages in your inbox. I sure dogged a bullet here!

[Quick and Easy]…read more Moving isn't something I do often - at least not for myself. When I was younger, I'd conscript a few friends and stuff a car beyond it's reasonable limits to save a few bucks. Ever cram a queen sized mattress into an Accord? I have. Anyways, time was of the essence for me to move out of my 2-bedroom apartment so I contacted these guys based on the Yelp reviews. Manel replied promptly and after I made my $100 deposit, we were off to the races. Moving day came and the two movers showed up with a massive truck. I'm guessing it was a 5 ton but I'm no expert but could've easily fit 3 times the contents of my condo. I guess they've probably helped a few hoarders with a move. The two guys (Jesse and I don't remember the other's name) ran 15 minutes late but called ahead to let me know. Once they got to work however, they were unstoppable. In just over an hour, they had my entire apartment in the back of the truck. (I also had packed and moved some of the smaller items already) Unloading at my new destination took a little longer due to a narrow entryway but they still navigated it like rockstars - and without any scratches. In total, the move took 4 hours. Their rate including the truck was $100/hr plus $100 delivery fee plus tax. I figure that's decent value. If I had to rent a truck and coerce some friends, it'd have taken me 3 times longer and I'd probably have to buy them dinner.

The movers themselves are great but the office will give you a quote and then they'll charge your…read morecredit card whatever they like. They wanted to charge me $620 for a two hour move. Be careful with these guys. Scammers.

They sent me a quote by mail and I called them to discuss it, they told me to take it or…read moreleave...lot of better movers with a better attitude out there..I did avoid them.

tried booking their service as someone had recommended them and despite of doing everything I was…read moreasked by them including sending pics of my place and after several attempts from me to book them all I got it's we will call you right back, never got a reply to an email or a phone call, I tried for a week to set a date and time for my move until I gave up and went with someone else. A customer shouldn't have to chase a business, may be they are great at moving but they are terrible at customer service

Terrific service on time. A pleasure to use this company before and will definitely recommend this…read morecompany

BAD...SOOOOO BAD.... they damaged my roof by moving a truck during my move day - 3 weeks ago…read more At the time of the incident, your team acknowledged responsibility and assured me that the damage would be repaired. It has now been three weeks, and despite those assurances, no repairs have been completed and I have not received any updates. DO NOT TRUST THESES GUYS...

After having 3 or 4 really good moves with Cody, Brent and the team they left us hanging. Booked…read morethe move 3 weeks in advance. Got the confirmation email the day before. Everything seems normal. The day of they are late. Cody calls at 930am saying they cant come and they have no team, asks if they can come the next day at 9. Sure. I do some juggling of tasks. Next day, NOTHING. No message, NO Call, No reaching out. GHOSTED. Still calling 2 days later and nothing. Left my family scrambling to find fine a last minute moving company that can show up same day. Thankfully we did but it ended up costing us probably an extra 300 to 500 dollars. Stay away DO NOT USE

I tried to call this company for moving, I called first time I said hello there my name is this,…read morebefore I started to tell him what I need he just hung up on me. I called second time again they picked up the phone no one says hello or hi they just picked up the phone and I could hear there's some conversation wasgoing on,no one says hello. Looks like they don't really care about the customers especially when it's end of the month.

Considering how stressful and expensive moving can be, Zero Gravity Movers was a relief and I would…read morenot hesitate to book them again. I moved from New Westminster to Langely and as a single female, was worried about the furniture and the fact that most of my boxes had stuff that was in some way or another a bit delicate. Not only was everything moved in 2 hours but since unpacking, I have noticed that there have been absolutely no casualties in the move - which is what can happen when I try to move on my own or with friends. Communication was primarily over the phone, with email confirmation a couple days prior. The move itself was absolutely painless. Not only are they incredibly affordable, especially after doing my due diligence and getting quotes across the city, but they are also professional and polite. Highly recommended.