Randy's inspection was thorough and hits suggestions were thoughtful, effectively identifying risk…read moreareas that would be vulnerable to future pest incidents. I highly appreciate his coming to our home and left valuable insights to us based on many years of his experience in this field.

I am very pleased with the service William Chase completed today. I would like to request him for…read moremy bimonthly appointment

Found Saddleback Pest Control via Yelp reviews. Everyone I have spoken with has been super…read morefriendly and helpful with inspecting and then dealing with termites and rodents. They email and text you about upcoming appointments and are very reliable. This is the company you want to do business with!

Saddleback is a great and professional company to work with!…read more The founder Kevin came to my home, and inspected the specimens I found which confirmed to be dry wood termites. He spent enough time to answer all of my questions, from how the fumigation works, to how long the warranty will be, to what if some of the roof tiles are broken during tenting. He is also very honest to tell me he would use a subcontractor to do the work. Before and after the fumigation, Melissa and Jestine handled the detailed communications with me in a perfect manner. I hope you never have to deal with the termite problem. But if you do, I will highly recommend Saddleback to you.

Great work, great price - no more Wasps! Well done!…read moreRecommend. not sure why recommendations need to be longer than 85 characters

I've been a loyal and consistent customer of Premier's for about 4 1/2 years, and it's…read moredisappointing to have to remove my previous review and write a new, transparent based on my most recent experience. About a week after my last service early this year, I was still experiencing issues around the entryway to my property, so I reached out and politely asked the technician to please respray a specific area near the garage entry. Instead of responding professionally, he became defensive and questioned why I was asking, stating that the area had already been sprayed during the initial visit. His tone, demeanor, and facial expressions came across as irritated and confrontational, which made the interaction very uncomfortable. As a long-time, loyal customer who has consistently supported and recommended Premier to family members and neighbors here at GP, I found the experience extremely disappointing. I simply requested additional attention to an area where I was still having problems, and the response I received felt dismissive and unnecessarily argumentative. After 4 1/2 years of service, it's unfortunate to say that I can no longer confidently recommend the company and would like to cancel my service.

Kevin was incredibly professional. He didn't just solve our rodent problem, he solved it thoroughly…read moreand got to the root of it. He also took the time to share a lot of really valuable expert knowledge, explaining how rodents get in, what signs to look for, and how to prevent it from happening again. I learned so much from his visit. I'd highly recommend Rodent Control, and I'll definitely ask for him by name next time!

After posting my review the company reached out to me almost immediately. They sent someone out to…read moreinspect and of course noted the rodent activity. He identified additional possible entry points that he attributed to wood rot and wood swelling due to the rain. Two gentleman came out and did quite a bit of additional sealing for free a couple days later. They did a great job and even set two traps in the attic. I appreciate the responsiveness of the company. They did make the effort to make it right. I wasn't expecting them to do what was done and had asked the workers if they were sure they were supposed to be doing it at no charge.

*UNinvited guests…read more AJ just treated our home as routine maintenance. Extremely professional & kind just like Baily. I am extremely pleased with this family business.

Bailey is an absolute legend. We had a company coming out and they were absolutely fine. But then…read moreBailey came down, knocked on our door, and got us to give him a chance and were so glad we did! Bailey has gone above and beyond for us and has given a pest control concierge service. In addition to using pet and child safe pest spray, he has saved us from a mouse intrusion, a SNAKE intrusion (into our fireplace) and we live is a newish house! We sadly took these critters land so it's kind of sad but Bailey has gotten them out. And he has rescued birds and their little babies from our awning. Long and short, Bailey is the best and always takes care of us. We recommend him to anyone at any level!

Solo did a fabulous job for us. Went above and beyond . Excellent service and professionalism…read more Would highly recommend this ethical, professional company.

Great service People were very knowledgeable a great price…read morecompared to the competitors

I can't say enough good things about Tony from Allure Pest Management. We thought we had bed bugs,…read moreso I called several pest control companies, but Allure seemed to be the most responsive and the most reasonable in price. Tony was able to come out a couple days after I contacted them to inspect our home. After inspecting all of our mattresses, couches, etc., it turns out we didn't have any bed bugs and the bites were probably from mosquitoes. Tony was awesome in explaining how to identify if we have bed bugs, and the different types of services they offer. He was also very friendly and approachable. I would not hesitate to contact Tony and Allure again should the need arise.

This was my first time using Allure Pest Management. My…read moreinitial service was performed by Jon, and unfortunately, several spider webs were left behind throughout the bushes in my backyard and around the exterior of my home. I contacted Allure about the areas that had been missed, and they sent a different technician, Ezra, out to address my concerns. Ezra did an EXCEPTIONAL job! He was extremely thorough, removed all of the remaining spider webs, and left everything looking incredibly clean, his attention to detail and the quality of his work were excellent. I also have to say that Allure has been very responsive to my messages, and their customer service overall has been excellent. I really appreciate how quickly and professionally they addressed my concerns and made sure everything was taken care of. Thank you, Ezra and Allure!

Daniel Clark and Eugene Sola have helped me with my pest control needs. It originally started with…read moretermites. My previous technician, Scott, is no longer with ProPacific but Daniel took over my account. ProPacific is very responsive and their technicians are prompt, communicate well, knowledgeable, professional and treat your home with care. I realize that there are other options, including DIY, but knowing that someone who knows more about this than I do is taking care of my home on a monthly basis is well worth the cost, in my opinion.

Ever since this company switched ownership, service is horrendous and been all downhill for the…read morelast year. They claim that they had been sending someone to spray and maintain the house, but that is a flat out lie. We recently had a cockroach infestation and I knew they hadn't been coming, probably since COVID. We work from home, live in a 24 hour guard-gated community in Irvine that doesn't let any vendors or guests in without calling the homeowners and checking people's drivers licenses. Finally called another pest control company to come out and that technician confirmed that the house has not been maintained. When I called customer service and told them I'm not paying their $140 bill they sent me, they still try to insist that they have been here. They say they will get back to me, and nothing for weeks. Then someone named Hassan calls today to see why I'm canceling and trying to keep us as customers. Unbelievable. They won't let you cancel without harassing you with calls and emails. Zero stars.

Another excellent regular bi-monthly service yesterday by Isaac (filling in for our usual…read moretechnician, Andres "Carlos"). Sent an advanced text with ETA, knocked down cobwebs including from outdoor light fixtures, performed prompt, efficient, friendly service, answered all our questions. Very happy with Homeshield.

While the monthly services were effective, when other issues arose, response was poor. I had some…read morekind of animal in my home and emailed them photos of droppings, over a week went by before I heard anything. Yesterday they were scheduled to do a termite inspection between 12 and 5pm (not very convenient 5 hour window) and after spending the afternoon home waiting, I got a text about 3:50 from their tech telling me he was still in Seal Beach and could we reschedule for another day. That's enough for me, I'm done. Guess they are busy enough not to take care of continuing customers.

Thank you, Joe, really appreciate the help. He was very thorough with the inspection and explained…read morethings really well. They were also really quick to respond. I called at 9 am on Sunday morning, and they were at my house by 9:30 am.

Thank you to Joe- the amazing exterminator who gives you advice first before you invest your $$$ on…read moreuseless traps and services. He told me the proper traps to get, how to use them, and then gave me his number for any questions I might have so that I could save money. Very customer oriented...