They replied quickly through Yelp and were able to schedule me for the next day. The technician…read morearrived early, was friendly and was able to fix the issue on the same visit. It was quick and I felt like it was affordable for the repair we needed.

True North came thru for us when our current A/C company ghosted us…read more Tristen answered our call Memorial Day evening - a real person, not AI! - and got us an appointment the next day. From Tristin, to our technician Jacob, the whole experience was wonderful. The professionalism, knowledge and personality of both made this a great experience for us. They will be our A/C company going forward. Highly recommend!

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

On July 15 of 2026 I had American home and water come out after a storm and diagnosed two of my…read moremini splits, one of which they installed in 2025 so it's still under warranty and keep in mind labor is not under warranty and that's fine. It was a call in the evening not too late around 8 PM and a technician came out and she quickly diagnosed that one of my systems was the outdoor fan and the other one was the compressor. I did not agree with her diagnosis and so I had another company come out and they diagnosed it differently and I told the American home and water what the diagnosis was and had them come out and do a second opinion and they said you're right it is the control board. Please keep in mind that this unit is under warranty and it has been almost a full month and I've had one call made to me about the status of the warranty claim and the replacement part and in the meantime, I went with another company to have this repaired under warranty. Two reasons I'm writing this review; number one the technician that diagnose my systems was completely wrong originally and I was able to get it fixed quickly using another company and while I'm still waiting for this company to be in contact with me about the replacement part under warranty. I hate writing this because they've had great service early on and it's a disappointment that their customer service is now what's making me write this. I had to call three times originally to get an update.

Boldt is the best HVAC repair I have used. I have been looking for an honest and fair HVAC repair…read morecompany for decades and I was referred to Phillip Boldt by a friend. Another company quoted me $2,000 for a repair on a 13-yo system and Phillip got it done for significantly less. I will only ever use Boldt HVAC for my AC needs.

Phillip was prompt when he arrived for an HVAC service call and/or replacement estimate. He came…read moreout on a Saturday morning in the summer months. He impressed me with his professionalism and knowledge. He assessed the problem and offered the lowest price on the repair -- most other vendors focused on a replacement only though he did provide a competitive replacement cost. I decided on the repair and he was able to address it immediately. You can tell that he cares about doing the job right and at fair costs -- he is in it for the long run! I trust him and will definitely use him as my go-to HVAC vendor from now on.

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

After a recommendation of a good friend, we reached out to Biltmore Mechanical to see if we could…read moreget a second opinion on our AC unit that stopped working abruptly! They came out the same day to just look at the unit and automatically found a leak that was causing our AC to not work. They were able to give us a few quotes so we could choose what we wanted to do at this point. They were extremely kind and worked very hard in the AZ summer heat to fix this leak within a few hours! Very grateful for them and their quick response!! I will absolutely recommend anybody to utilize them.

These guys are amazing! I got a quote from another company that was ridiculously high and called…read moreJohnny. They were at my house in less than half hour and gave me a VERY reasonable quote. They were very honest about what absolutely needed to be done and the pros and cons of doing additional fixes. They even brought me up on the roof to show me what was going on. I'm so happy I went with them. 100% recommend them

A previous AC contractor inspected my son's heat pump and told me he needed a whole new unit. I…read morecalled Johnny's Air Conitioning and they came out the next morning and did a thorough examination of the unit. The previous contractor found some Freon oil near the compressor and told my son he needed a whole new unit. Turns out it was from a previous repair and the unit had a full charge of freon which indicated it was not low on Freon due to a leak. The service call was $80 instead of a new unit. If you want an honest opinion call Johnny's!

These are the highest level and most caring professionals in air-conditioning that I have ever met…read moreand used. Every tech there is great, but Matthew is fantastic. I would recommend them at any time'

Outstanding work. Nixa came out to work on my AC and was able to get it back up and running. She…read morecame out on a Saturday morning and was able to diagnose the problem but couldn't get the part until Monday. She came back out on Monday and replaced the furnace board to get my AC back up and running within 30 minutes of her arrival. Very happy with her work.

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

A huge thank you to Tom and Grant for getting my AC back up and running! You both were…read moreprofessional, efficient, and super helpful. I truly appreciate the great service and quick response--especially during this heat! I highly recommend Cool Zone Air Company to anyone needing AC service. Honest, reliable, and hardworking--can't ask for better!