Emery Cooling made replacing my AC look easy. From start to finish, the entire process was fast, professional, and competitively priced. Richard was incredibly responsive and made sure the job was done right without trying to upsell or add unnecessary extras. Duane and Jason were professional, respectful, and extremely knowledgeable. They replaced my rooftop AC unit in just a couple of hours and made the whole experience stress-free. If you want an HVAC company that truly takes care of its customers, this is the one. I can't say enough good things about my experience with Emery Cooling. I'm more than happy to recommend them to anyone needing HVAC work in North Phoenix! read more

I'm writing to express my approval of Emery heating & Cooling (Richard-Owner and Jason- Project Manager) regarding their professionalism and integrity during the course of my recent project. They demonstrated exceptional commitment to quality and constantly communicated with me regarding scheduling details and exceeding my expectations. Their attention to detail and willingness to go the extra mile will be key factors in using Emory again with no reservations, in any future project. Moreover, it is a pleasure to have contacted Emery who prioritizes excellence and reliability, over several companies I've researched. They also moved a large appliance without hesitation due to my disability. read more

Condensate from the air handler in the attic of a house I own caused a leak in the ceiling of the living room. Other contractors thought the leak was due to problems with plastic pipes that run from the condensate drain pan to the outside wall of the house. They cleaned those pipes, but that did not stop the leaks. Richard Emery's team determined that the ceiling leak was not a result of a blocked drain line. It was cause by the air handler not being level. As a result, some of the condensate spilled on the floor of the attic and leaked through the ceiling. Working in the small space available, they levelled the unit and guaranteed the work for 2 years. The price was reasonable. Richard Emery has also installed new AC systems at other properties I own at reasonable prices without any problems. read more

Great Experience with this company! I was originally dealing with a different company who was going to 'fix' my hvac, but we were starting to run into a week and the right part still had not come in. Richard from Emery came to my house, we discussed pricing, etc., and 2 days later, I had a completely NEW hvac. The guys who did the job showed me how bad the old unit was (a rodent had gotten into the unit, not pretty!) plus rust, holes, etc. I was wondering at that point how in the world the OTHER guy was going to 'fix' this! I now have heat (yes, I was without heat in February) and a brand new unit. Thank You, Richard, and All your Fabulous Guys who work for you! I will be using you from now on! ps: I am in AZ, NOT San Francisco! read more

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor. Generally, I'm not a person who does online reviews of construction or service jobs. With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job. Spoiler alert: It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ. TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years. Please note: I have posted this same review on Google. I am still not a robot. A quick summary of my experience from January to mid-February 2023... When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through. What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery. On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS. I've been employed in construction, off and on, for almost 40 years. There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally. Richard and his crew are very good at their job. After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades. He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced. I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer. I suspect his company can run sewers-to-solar and everything in between. That's a rare quality for an experienced contractor in Arizona. The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value. Richard worked with me to find the absolute best option for my needs. He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job. If the quote isn't quite correct, he fixes it -- right then, right now. Many contractors will tell you Customer Service is number one. That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors. He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers. Other companies don't usually make accommodations for installation and repair. Richard Emery absolutely does. The owner of the company shows up and works alongside his team. The owner of the company gets his hands dirty to make sure the job is done correctly. In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough. I sent a message to the company asking if this one thing had been done. Richard responded almost immediately. Within 15 minutes after the call, someone was at my house and fixed the issue. It was after 7:00pm. It was dark. It required a ladder and flashlight. 20 minutes after my call, it was also DONE. Earlier, I started this review saying I never give online reviews. I expect professionals to do professional work. I've been disappointed by other companies. I've "fought" with contractors to fulfill the scope of work which was IN WRITING on the contract. That fight didn't, and I suspect Wouldn't, happen with this company. I'm beyond impressed. I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar. I have two last words to finalize this long review: HIRE THEM. read more

Although I chose another company because Emery didn't meet my requirements for the type unit and price I was looking for, I found them to be honest and very responsive. Their representative was patient and knowledgeable. The information that they provided was accurate and complete. I would trust them to do what they promise. I wish them the best! read more

Great team - honest, no BS great service. Substantially less expensive than most, highly recommended.

After our AC completely stopped working, Richard came out and fixed it for us. Luckily for us, Richard is a very friendly and honest guy. It was a simple and cheap fix. He also asked if it was ok for him to come back and follow up with us the next day to make sure everything was still working as it should. If you're looking for someone who isn't going to take advantage of you during these hot summer temperatures, call and ask for Richard! read more

After waiting 3 weeks for One Guard to resolve our AC issue I finally called Emery and could not be more satisfied. They came out on Wednesday evening, installed the new compressor the next day. They are highly proficient, expeditious and the customer service is beyond superb. They will be our new AC contractor as long as we live in Phoenix. Cudos to Emery read more