The store manager, Franklin, was super helpful. He gave me multiple recommendations and would not…read morelet me leave without buying something! They didn't have my size in some black and white 270's but he brought out the all black ones, white and red, and the beige and black. He went above and beyond and showed me some Nike pants and shirts to match the brown 270's I got. The staff was super respectful and I recommend everyone to this store.

Almost $600.00 worth went to this Store but Nope...,…read more 2/13/2022 is the date where i was at this location fully ignored. It started when I entered the department where the salesperson greeted but the people behind me(maybe didn't see me, its okay), So i started to check couple of shoes where another salesperson keep passing by next to me never asked if i needed any help.. (Maybe busy with another costumer, its okay).., Then, I decided what I want so i called another salesperson who directly looked at me when i ask for a size but walked away never came back.. So i observed this 3 salesperson who ignored me and to my observation they were not doing or busy of anykind... Hmm?.. So i left.. i decided to Buy 3different pairs of shoes including a pair for my wife.. but oh well.. Bye.

Way overpriced! 200%-300% mark up from resell market price! StockX, Goat & eBay are way better…read moreoptions, Buying or selling! Bank of hype has terrible service! Been to most of their locations Fairfield, Vacaville & Sacramento stores most of the employees were rude like they didn't want to be bothered by doing their job! Most of the stores don't carry Air Max's that's another problem! Terrible selection!

I was pretty surprised to see this type of store at the Fairfield mall while I was looking for…read morerapid Covid testing. I think this space used to be New York & Company years ago and then the Covid clinic. But there are tons of stores like this out there but this being in the Solano Mall I feel like security and safety may be an issue but it looked like there were tons of employees and people watching out. They have a wide variety of shoes, pretty pricey but in all different colors and options too. I didn't really browse through the clothing either but I'm curious to see how long this store will stay up. Perfect for finding something specific and getting it right then and there. They had a variety of dunks, Jordan's, off white, Yeezys, all of the hip shoes. I don't know the availability on sizes though. They are pretty pricey but at least they're available.

Thank you so much Nick for you and your amazing staff at the Fairfield store . The customer service…read morewas excellent. Thank you for taking the time to help me find the shoe I needed for a funeral. I will tell my family in the future to visit your store. Healthy Warm Regards, Jessica VosleyHodge

I have to say these guys are on top of their game…read more Nice friendly greeting when you walk in. Not the one that scares you off . Several people asked if I needed help or was being helped, what I liked most was that they weren't pushy. I asked one of the guys if he had an all black shoe. He did but he didn't have it in the size I needed. That's the only reason its a 4/5 Other than that they had shoes other stores did not have

After our disappointment at Footlocker, We went to Finishline to purchase Stephen Curry Shoes…read more. Aisha was the one who helped us.. She was amazing, so very friendly, positive attitude and very charming.. That is the kind of service we want to get everYtime we go to a store... She is very wonderful.. She gave us tips and info about the shoes as well.... We will definitely buy here again

On a rare visit into the mall I was browsing, my service member Jay, was very attentive. Any…read morequestions I had Jay was very in tune. Upon check out I got to meet the manager Aisha. Had a great service discussion regarding a couple questions and the world of retail. I left very happy with my purchase & will visit in the future if I have any other shoe interests. Thank you for a positive experience!

Brought my daughter in for shoes for prom. The sales associate (sadly I didn't get her name) was…read moresuper helpful, took her time and helped guide my daughter (who has zero experience with heels) in finding the right shoes for her dress. The prices were very fair as well.

Worst return policy ever.. within an hour of buying a $200 dress, I tried to go back and return it…read moreand they turned me away. I realized the fit wasn't right as soon as I got home and tried it on, and they don't have a good fitting room to try anything on so you would think they'd allow returns, but no. They told me to go get it tailored..I'm extremely unhappy and will never return.

I have not ran into any problems in this Journeys, unlike the Concord one…read more I returned my Birkenstock sandals, and I was scared they weren't going to take them back because, after wearing them a day, part of the logo rubbed off. And also I tried cleaning the shoe which left the cork having discoloration from the water. But anywho, I went there and she looked a little hesitant to return it, but she didn't say anything and she was able to exchange my size. As for my cousin, she went another day. She wanted to return DM shoes which she wore a couple times already, but she noticed a white mark that she did not do. So she was really anxious if they would return it for her or not. The guy who was helping her looked at the shoes and asked if she wore it and all that questioning. My cousin explained that there was a white mark and she didn't do it. The guy was really nice and said he'll hook her up and just return it. He gave really good customer service. They both did.

Well kept store and friendly staff. Had a lot of styles of shoes I liked. Rickey was very helpful…read moreand had great customer service, thank you!

I just want to shop for a pair of shoes. Let me just look…read morearound for a pair of shoes. No, don't tell me nothing about those pair of shoes. I want these pair of shoes... in a size 8-8.5. What?! No 8-8.5 in those shoes? Are you even gonna give me an option to buy those shoes? Okay, fine. I'll buy these other shoes. No, I don't want the socks. I just want the shoes. No. No cleaner. Just ring me up for the shoes. I do not want to sign up for your card. I just want the shoes. I don't need any new laces. There's a second pair coming with these shoes. No, I do not care about creases in my "I haven't even bought these shoes." I JUST WANT THE DAMN SHOES.

I usually have good experiences whenever I shop here (which isn't that often). With my last…read moreshopping experience here, I was greeted and helped right away by a friendly staff member. Thank God they had my shoe sizes when I went! My only complaint is the small shoe selection. Other than that I have no there complaints.

My mom bought some shoes and she tried too return them and they only gave us 30$ back for like 48$…read moreshoes and they didn't even give us money for the other pair. And it they said they had "30 day return policy" and when my mom checked the policy's and said nothing about it.

I couldn't find much in the lingerie department during my visit. There wasn't much selection and…read morethe section was in disarray. The store appeared clean otherwise and there is always plenty of parking. I was able to find a couple dresses in another department that were even on sale so that was nice. I encountered 3 sales people. The first worked the perfume counter. When I entered the store she asked if I needed help finding something. No smile. It felt ingenious. The 2nd appeared to be working where I found the dresses. I asked for assistance and was met with indifference. No smile. The 3rd was at the register. She was pleasant at checkout but was preoccupied initially with colleague banter. Overall I would go again and hope for a more pleasant experience.

Unfortunately, there's not much to offer in this mall. The highlight for me was H&M and Chey'las…read moreSoul Food. There were a lot of accessory/jewelry, tennis shoe and eateries.There is a Macy and JCPenney department stores but overall the mall is lackluster.

Its a cool mall, typical stores and a whole lot of jewelry stores. Nothing extraordinarily about…read moreit.

Nice local shop. Super friendly service. Plenty of styles and sizing. I love Fairfield CA USA .read more

From the owner: Come here and make a 1 of 1 Fairfield I Love U outfit personalized and customized to your style and…read moresize. The best selection of sneakers and clothes between The Bay and Sac