Jackson at Fleet Feet was absolutely amazing! I had broken my ankle and had surgery all in May, so…read morefinding the right shoes was especially important for me. I needed a wider toe box and good ankle support, and Jackson really took the time to understand my needs. He was attentive, knowledgeable, and genuinely listened to what I was looking for. He showed me several different types of shoes and never made me feel rushed, even though the store was busy. He even suggested stretchable shoe laces, which have made getting my shoes on and adjusting them so much easier. I truly appreciated his patience, expertise, and excellent customer service. He went above and beyond to help me find a shoe that felt comfortable and supportive. Thank you, Jackson, for making what could have been a stressful experience so much easier!

Upon entering, my family & I were greeted by Jackson. He asked us if it was our first time here &…read moreif we both wanted our feet scanned. He helped me out & Pete helped my husband. The service was great from start to finish. After the scanning, Jackson showed me the results and asked questions about any problems with my feet, what kind of shoes & color preference. He brought back 3 kinds of shoes. I did end up buying shoes & kindly passed on the insoles. I did take a picture of it in case I wanted to buy them in the future. My husband wanted a color they didn't have, but he was able to order them through their website. All the other staff were very kind & they took their time.

I was in here about 15 mins.. we were the only two people in there alone with two store employees…read more An older lady and a younger girl. No one said hi. They were "fixing" stuff near us while eyeing us. Nobody offered us help as we tried on several shoes. When we left... nothing either. It wouldn't kill you to offer us help... felt super discriminated against. Will not come back here. And I usually like coming here for the deals and military discount. What a shame.

Rude people , no customers in the store and 3 employees , two very young and a grumpy old lady …read more I asked where the boy's shoes were for my son . All I got was attitude , Like I was bothering them for asking , and a rude tone telling me I was in the wrong section . Almost felt bad about leaving his old shoes on the ground in front of the store

The best, has all the kicks for a good price deal…read more Staff are awesome and polite , very knowledgeable about latest shoes trends and classic as well. Very clean store too. Will come back for more ...

Ehh this place is alright, depending on your size you might have a big selection or not. But what…read moremade me give 2 stars is that I wasn't t even greeted when I came in. Not even hello or simple head nod. The employees were too busy searching things in YouTube on the tv. It's all good there's plenty of other shoes in the area or I'll just go Fairfield mall instead.

I bought my tennis shoes at The Shoe Palace. I've been to 6 stores previously looking for the right…read moreshoe. I was so pleased that I found the shoes that fit perfectly. Lisa was so helpful finding the shoe that fits me. The price was reasonable. I'll be back to buy my shoes at The Shoe Palace

Me and my family came to this shoe palace at the vacaville location last week and we didn't have a…read moregood experience. Once we entered the store we went to look at the kids section to get our daughter a pair of shoes, we waited a good amount of time to receive any help because they seemed to have only one employee working. As we were waiting to be helped we heard a man yelling in the back room. However the lady that helped us, a brunette female was very kind and attentive. Once we received the shoes and came to the register to purchase two employees came out, one being a tall light skinned male and a Hispanic female they were arguing in front of customers instead of helping customers that need assistance! Very unprofessional and unfair for the customers and the employee! This is not a place I would bring my family to again.

Who doesn't love a great deal on some good quality items? Get the deals without the higher sticker…read moreprices at Nordstrom and check out the rack. Because it's here be prepared for limited options of sizes for the clothes or shoes you saw in other sizes. Great way to find a good steal though!

I hadn't ever been to this Nordstrom Rack in Vallejo. It's across the freeway from the Vallejo…read moreoutlet mall stores. My sister has been looking for a pair of Hokas on sale and this was the second Rack location she tried. Unfortunately no luck here, but I tagged along and tried on some shoes. They have a very large selection of good designer shoes...the largest choice of Sam Edelman shoes I've seen in ages. The discounts are good, not great. I ended up choosing a pair of EVA Arizona Birkenstock sandals. At $54.95 they are $5 more than buying on Birkenstock direct website, so no savings especially as free membership allows you free shipping. However, I wasn't sure of my size for this brand so it was helpful to try several pairs out in person. The salespeople here were low key and helpful if asked for assistance. The store was large, cool, well lit and had a large selection. The store was larger than the ones I have gone to in Sacramento. I briefly looked at personal care items and they had a nice selection. Otherwise, we didn't have time to look at much else as we wanted to head home and beat the traffic. I am taking one star away for no discount on the shoes and the fact they when I got home I realized the security tag hadn't been removed at checkout . Fortunately my Dad had a bolt cutter and he took it off for me.

When there today but it appears to have closed permanently. Signage is gone. Too bad this was my…read morego to place for shoes and socks.

They went above and beyond! Thanks for the great customer service!…read moreI was buying shoes in the store.

Great selection for an outlet store. Always great deals in the back of the store and don't forget…read moreto look behind the register sometimes because they have extra shoes back there too

Went to purchase a pair of shoes for a Christmas present. On checking out I brought out my…read moremilitary ID card...Cole Hahn no longer gives military discounts to a spouse. Only the person who served. This is even after showing the clerk on the CH website it says military members and their spouses and dependents. Disappointed in this CH store who is located 15 minutes from TRAVIS Air Force Base. Side note...called 3 other CH stores in area...they all do spousal and dependent military discounts! Update...called me back are going to start doing discounts to spouses. Refunded me the discount.

The Nike factory store in Vacaville is a great place to purchase shoes and accessories outstanding…read morestaff and it's located in a beautiful area.

A few weeks ago I was in search of a new pair of running shoes, just for comfort, walking long…read moredistances and going to K-pop concerts, so I decided to hit the outlets. I found exactly what I was looking for, at the right price! The Nike Flex Experience Run 11 is great for everyday use. So light weight, it feels like I'm walking on freaking clouds! These shoes are great for the gym, at home workouts, etc. They only set me back 40 bucks! I'll definitely buy another pair in the future, when these need to be replaced!

I have to downgrade the previous five star review due a negative experience returning shoes at this…read morelocation. We live 45 minutes away from Vacaville where the store is located. I made a special trip a month or so ago to look at shoes for my dad. He had good luck with this brand in the past. Unfortunately, he has gout and very painful bunions impairing his functioning and he has daily pain in both feet. Though we are trying to address both issues with podiatry and his primary care doctor, it's still a challenge. He thought the two pairs of shoes we got would work after testing them out at the store, but after wearing them each for a couple hours at home he felt unstable and his feet hurt. A double negative. I wanted to return them but it's hard to find a time as they are only open from 10 am- 7 pm, and they are 45 minutes away, and add the never ending construction on Hwy 50/80 through West Sac to Davis, there's usually a huge slowdown, let alone more if there's an accident. I made a real effort to get to the store (including a 45 minutes delay) to get the shoes returned (which are virtually unworn) in the 45 day limit. I was greeted with "Are you here for an exchange?" I said, no, I'm here for a return, these didn't work out for my Dad. She then asked, did I need to look around just to make sure?... Um, no. She then asked in an accusing tone "Where's the box for the other pair?" I said the pair was in clearance and it didn't have a box. That is what my Dad told me...she said, "That's weird." She then proceeded to look over the shoes as if she was a forensic scientist. Flipping the soles, looking at the insoles...searching for signs of wear. She finally and reluctantly gave me a full refund. And with that unpleasant experience added to the awful drive, I will definitely not be returning here for anything. We had a great experience with the two guys running the store a month ago in the morning...no drama and just great customer service. I like to exercise my right to return. But I make sure things are in excellent shape, I have the receipt, I meet the time metrics, and understand the policies of the store. I did not appreciate being treated like a criminal for returning two pairs of athletic shoes. Be aware and choose to take your business elsewhere if the ability to return shoes is important to you.

If you're a New Balance fan then stop in the Vacaville Outlet. I wouldn't go out of your way to get…read morehere since discounts vary and there aren't that many regular deep discounts as the days past. But I noticed that same practice from the other retailers in the Outlet Plaza. Anyways, this always a must stop when I'm at the Outlets. Hubs is a huge New Balance fan of their shoes... running, trail, court, leisure... all of it. Just for the simple fact that they carry double wides as a standard size. This shop carries those sizes as well. But keep in mind it's an outlet ship, so the popular styles won't necessarily make it here. This is his go to brand since forever. Ok maybe not forever but for sure the past 30 years. Needless to say, he's been a customer of this shop for quite awhile and appreciates the service he's always gotten. Staff may have come n gone, but they have always been helpful and down to earth. So this shop is doing something right in their hiring and recruitment.

Almost $600.00 worth went to this Store but Nope...,…read more 2/13/2022 is the date where i was at this location fully ignored. It started when I entered the department where the salesperson greeted but the people behind me(maybe didn't see me, its okay), So i started to check couple of shoes where another salesperson keep passing by next to me never asked if i needed any help.. (Maybe busy with another costumer, its okay).., Then, I decided what I want so i called another salesperson who directly looked at me when i ask for a size but walked away never came back.. So i observed this 3 salesperson who ignored me and to my observation they were not doing or busy of anykind... Hmm?.. So i left.. i decided to Buy 3different pairs of shoes including a pair for my wife.. but oh well.. Bye.

The store manager, Franklin, was super helpful. He gave me multiple recommendations and would not…read morelet me leave without buying something! They didn't have my size in some black and white 270's but he brought out the all black ones, white and red, and the beige and black. He went above and beyond and showed me some Nike pants and shirts to match the brown 270's I got. The staff was super respectful and I recommend everyone to this store.