1. Fairfield I Love U

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Fairfield, CA

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Fairfield I Love U

5.0 (1 review)
Closed • Closed
Updated over 3 months ago

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Photo of Riley L.
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5 years ago

Nice local shop. Super friendly service. Plenty of styles and sizing. I love Fairfield CA USA .

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H&M

H&M

2.6(36 reviews)
0.7 mi
•$$

H & M is pretty much always my go-to spot for work attire. They pretty much always have some sort…read moreof sale going on and their selection of "basics" are always pretty much on point. Last night I stopped in to pick up a pair of pants for work and a couple of sweaters because the City is pretty chilly in the morning. Having worked 11 years in retail ( thank goodness I am not longer in this field), I appreciate good customer service and just a friendly, positive attitude, however, the associate who helped me last night was a bit....maybe too friendly if there is such a thing. Naturally, I was greeted with a, "Hi, how are you?". Obviously I am going to respond with, "good, how are you today?". Its a natural response right? I didn't expect for the associate to tell me how much he was swamped with finals and how he had to write an essay after work but it was okay because this semester they were only taking 11 units as opposed to previous times they took like 15 units and something about he didn't find out till the day of class that he didn't pay all his fees....and....yeah.. you get where I am going, it was a bit too much. ESPECIALLY!! When as I was headed out of the door, I beeped because the associate left a sensor on my pants. Thank goodness I went back because I would have been pissed if I would have gotten home and realized the sensor was still on. Less talking and more paying attention please!

I had a disappointing experience at H&M with a sales associate named Susan. I went to pick up a…read moredress I purchased online and had to wait because it needed to be brought from another floor, which I completely understood and didn't mind. Unfortunately, Susan's attitude made me feel as though helping me was a burden. I understand that working in retail can be busy, but being accommodating, polite, and helpful should be part of providing good customer service. The wait wasn't the issue; it was the way I was treated. I hope H&M takes this feedback seriously and reminds its staff that every customer deserves courtesy and respect.

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H&M - Hm bag

Hm bag

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Fairfield I Love U - shoes - Updated October 2026

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