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Fairfield I Love U

5.0 (1 review)
Closed 2:00 pm - 7:00 PM
Updated over 3 months ago

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Photo of Riley L.
947
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5 years ago

Nice local shop. Super friendly service. Plenty of styles and sizing. I love Fairfield CA USA .

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Hollister - The entrance.

Hollister

2.4(15 reviews)
0.7 mi
$$

Manager with black curly hair was rude. Shooed her employee away while she was helping me. Idk…read moreweird vibes.

Horrible customer service. I was not greeted, helped, or acknowledged, that's fine whatever. But…read morethen the cashier completely ignored me when i was next in line and turned around to talk to her coworker while i waited for at least a minute. Then she finally started to help me, and turned back around AGAIN to gossip about their coworker who had just come in late. Finally after her coworker realized I was just standing there for hella long, she started checking me out. She asked if I had an account, and her tone of voice was very different and rude compared to how she was speaking to her coworker. I gave her my number, and tbh i'm pretty sure she didn't even enter it in. So i won't get my points. She continued to talk to her coworker about the late girl "she was 23 minutes late blah blah" (girlll... why u care if she was late? u can't even do YOUR job). I waited for her to put my item in the bag along with my receipt and then i took it and walked out. Whole time she was talking to the other girl. No "here you go", "thanks for coming in", "have a nice day". I'm not a picky customer, and I work in retail so i understand socializing with coworkers. I would have been fine if she was multitasking and checking me out WHILE gossiping, girl that's fine. But to act like you aren't being paid to be at work and pretend like i don't exist? Crazy. All i can do is blame the fairfield school system, really failed all these low iq teenagers that work at this mall fr.

Fairfield I Love U - shoes - Updated May 2026

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