The store manager, Franklin, was super helpful. He gave me multiple recommendations and would not…read morelet me leave without buying something! They didn't have my size in some black and white 270's but he brought out the all black ones, white and red, and the beige and black. He went above and beyond and showed me some Nike pants and shirts to match the brown 270's I got. The staff was super respectful and I recommend everyone to this store.

Almost $600.00 worth went to this Store but Nope...,…read more 2/13/2022 is the date where i was at this location fully ignored. It started when I entered the department where the salesperson greeted but the people behind me(maybe didn't see me, its okay), So i started to check couple of shoes where another salesperson keep passing by next to me never asked if i needed any help.. (Maybe busy with another costumer, its okay).., Then, I decided what I want so i called another salesperson who directly looked at me when i ask for a size but walked away never came back.. So i observed this 3 salesperson who ignored me and to my observation they were not doing or busy of anykind... Hmm?.. So i left.. i decided to Buy 3different pairs of shoes including a pair for my wife.. but oh well.. Bye.

Way overpriced! 200%-300% mark up from resell market price! StockX, Goat & eBay are way better…read moreoptions, Buying or selling! Bank of hype has terrible service! Been to most of their locations Fairfield, Vacaville & Sacramento stores most of the employees were rude like they didn't want to be bothered by doing their job! Most of the stores don't carry Air Max's that's another problem! Terrible selection!

I was pretty surprised to see this type of store at the Fairfield mall while I was looking for…read morerapid Covid testing. I think this space used to be New York & Company years ago and then the Covid clinic. But there are tons of stores like this out there but this being in the Solano Mall I feel like security and safety may be an issue but it looked like there were tons of employees and people watching out. They have a wide variety of shoes, pretty pricey but in all different colors and options too. I didn't really browse through the clothing either but I'm curious to see how long this store will stay up. Perfect for finding something specific and getting it right then and there. They had a variety of dunks, Jordan's, off white, Yeezys, all of the hip shoes. I don't know the availability on sizes though. They are pretty pricey but at least they're available.

I am regular at this store location and this mall in general, everyone at this store are very…read morefriendly and helpful. Today I was helped by Xavier C. and another employee, both very helpful and we related a lot on shoes. Thank you again!

Thank you so much Nick for you and your amazing staff at the Fairfield store . The customer service…read morewas excellent. Thank you for taking the time to help me find the shoe I needed for a funeral. I will tell my family in the future to visit your store. Healthy Warm Regards, Jessica VosleyHodge

After our disappointment at Footlocker, We went to Finishline to purchase Stephen Curry Shoes…read more. Aisha was the one who helped us.. She was amazing, so very friendly, positive attitude and very charming.. That is the kind of service we want to get everYtime we go to a store... She is very wonderful.. She gave us tips and info about the shoes as well.... We will definitely buy here again

On a rare visit into the mall I was browsing, my service member Jay, was very attentive. Any…read morequestions I had Jay was very in tune. Upon check out I got to meet the manager Aisha. Had a great service discussion regarding a couple questions and the world of retail. I left very happy with my purchase & will visit in the future if I have any other shoe interests. Thank you for a positive experience!

I've used Redwing boots for 30 plus years ! Highly…read morerecommended and my last experience with Chance whom went over & beyond helping me choose my Irish Settlers. which are now my new favorite boot that are close to boot style I've worn since 1988. Thank you !

This is the location you want to go to if you are in the market for work shoes/ boots. I recently…read morewent with my husband to purchase new work boots,, we normally go here or Concord depending on our travels. This visit we were informed they converted to an entirely new system which meant they had none of the years worth of sizing and purchasing history available due to a database issue. Instantly annoyed, not so much at the staff but the situation and inconvenience. The person whom I assume is the manager (I did not get names) was on it! He checked the back up and found everything. Redemption! They then advised as part of the new system my husband had to have his feet scanned through the digitized system for accuracy. He was not into it, I was. It was a very cool process that measures exactly how long each foot is and how your body distributes your weight when you walk. Very cool and useful information IMO. I expressed interest in having the experience and the salesperson logged me in and digitized my feet as well. The selection of steel toe boots is no longer limited to a typical boot. They have steel toe tennis shoes too. They sell all the accessories you can imagine. What I found was the coolest thing ever was these little labels where if someone wanted to gift their treasured item to someone they can personalize it with these labels. So well rounded and the crew that works here are the most laid back and knowledgeable staffers you want to assist you with proper sizing and work boots purchase needs.

Brought my daughter in for shoes for prom. The sales associate (sadly I didn't get her name) was…read moresuper helpful, took her time and helped guide my daughter (who has zero experience with heels) in finding the right shoes for her dress. The prices were very fair as well.

Worst return policy ever.. within an hour of buying a $200 dress, I tried to go back and return it…read moreand they turned me away. I realized the fit wasn't right as soon as I got home and tried it on, and they don't have a good fitting room to try anything on so you would think they'd allow returns, but no. They told me to go get it tailored..I'm extremely unhappy and will never return.

I have not ran into any problems in this Journeys, unlike the Concord one…read more I returned my Birkenstock sandals, and I was scared they weren't going to take them back because, after wearing them a day, part of the logo rubbed off. And also I tried cleaning the shoe which left the cork having discoloration from the water. But anywho, I went there and she looked a little hesitant to return it, but she didn't say anything and she was able to exchange my size. As for my cousin, she went another day. She wanted to return DM shoes which she wore a couple times already, but she noticed a white mark that she did not do. So she was really anxious if they would return it for her or not. The guy who was helping her looked at the shoes and asked if she wore it and all that questioning. My cousin explained that there was a white mark and she didn't do it. The guy was really nice and said he'll hook her up and just return it. He gave really good customer service. They both did.

Well kept store and friendly staff. Had a lot of styles of shoes I liked. Rickey was very helpful…read moreand had great customer service, thank you!

I just want to shop for a pair of shoes. Let me just look…read morearound for a pair of shoes. No, don't tell me nothing about those pair of shoes. I want these pair of shoes... in a size 8-8.5. What?! No 8-8.5 in those shoes? Are you even gonna give me an option to buy those shoes? Okay, fine. I'll buy these other shoes. No, I don't want the socks. I just want the shoes. No. No cleaner. Just ring me up for the shoes. I do not want to sign up for your card. I just want the shoes. I don't need any new laces. There's a second pair coming with these shoes. No, I do not care about creases in my "I haven't even bought these shoes." I JUST WANT THE DAMN SHOES.

I usually have good experiences whenever I shop here (which isn't that often). With my last…read moreshopping experience here, I was greeted and helped right away by a friendly staff member. Thank God they had my shoe sizes when I went! My only complaint is the small shoe selection. Other than that I have no there complaints.

This review is for the Fairfield store. The women's dept is horrible and disorganized. The men's…read morearea is really nice and always updated. Obviously they don't have the same buyer. If you need makeup it is well stocked. Carry nice shoes but not the store I would go to to get shoes. It use to be the nicest Macys around.

I couldn't find much in the lingerie department during my visit. There wasn't much selection and…read morethe section was in disarray. The store appeared clean otherwise and there is always plenty of parking. I was able to find a couple dresses in another department that were even on sale so that was nice. I encountered 3 sales people. The first worked the perfume counter. When I entered the store she asked if I needed help finding something. No smile. It felt ingenious. The 2nd appeared to be working where I found the dresses. I asked for assistance and was met with indifference. No smile. The 3rd was at the register. She was pleasant at checkout but was preoccupied initially with colleague banter. Overall I would go again and hope for a more pleasant experience.

I spent about 45 minutes walking around this location the other day and I have to say it definitely…read morehas that dying mall feel... gray lighting, empty storefronts, and not a lot of customers. There were more than a few spots but seemed empty and underutilized and there is definitely room for improvement. It's a decent size and I know it's been around for a long time. It also seemed pretty clean and fairly well organized. There are plenty of stores and I probably checked out at least a half a dozen but didn't really find anything that I was looking for. If you needed something specific and the store was in this mall, I could definitely see people coming here regularly to grab what they need but it's just not a place I would come often to just walk around and shop. It's fine for what it is, but I do hope that they put some effort into revitalization because this could be a great shopping mall again.

I like this mall because it has a free indoor playground for kids. Plenty of establishments, food…read morearea, cinema, and not crowded unless its a weekend or special occasion.