I wanted to share my appreciation for the excellent service I received from Michael, the Sales…read moreManager and his whole team at the Fairfield Sportsman's Warehouse. It is rare to find a manager so willing to dive into the technical details with customers. Michael is incredibly knowledgeable, patient, and clearly takes pride in ensuring you walk away with the right gear for your specific needs. He didn't just point me toward a product; he took the time to discuss the nuances of the equipment, which I genuinely appreciated. The entire atmosphere of the store reflects his leadership organized, professional, and welcoming. If you're looking for someone who actually understands the sport and treats your questions with respect, go see Michael. I'll definitely be returning to this location for my future guns.

This store does not appear to care about their customers…read more The store left me two voicemails saying I had until close of business on August 21 to pick up a roughly $1,000 firearm. I relied on that and went well out of my way to get there well before closing, only to learn that they had canceled the transaction earlier that morning. Mistakes happen. But what really bothered me was the response. First they blamed me - they said I was late and this was just their policy, despite *two* voicemails from their team member (Michael) telling me otherwise. The manager (Kevin) then told me that *I'd* need to pay for another background check and initially refused to cover it due to their mistake. I later emailed the store manager, Bill Curtis, to explain what happened and give them an opportunity to address it. He did not respond. I don't live anywhere near the store. I relied on their representations and wasted a good part of my day. I'd think twice about trusting them and doing business with them in the future.

Just wanted to give Rod props for his help today with my driver! Thank you Dicks in Fairfield, CA.read more

Old man, young Dan is the Man!!! So helpful, so kind! Great value comes with membership rewards…read more Compared to the Pleasant Hill site, they're a bigger store with more inventory, but Fairfield Dick's honor Military discount daily, Pleasant Hill does not. As proud US Army Veteran this blesses my heart very much. I love our Country and Fairfield Dick's store!

Walked in today for the first time and wanted general information on surf rods. I was greeted right…read moreaway and assisted throughly and patiently. I had many questions for Eric and not once did I feel rushed and he also did not try to oversell me on anything. Needless to say, I ended up walking out with a new rod and reel. I would highly recommend stopping in to Fisherman's Warehouse for all things fishing related!

I rarely leave negative reviews, but this experience was disappointing enough that I won't be…read morereturning. We originally came to Fisherman's Warehouse because of Dave. He is incredibly knowledgeable about tuna fishing, does an outstanding job lining reels, and has always treated us with professionalism and respect. He's the reason we've continued to shop there.Unfortunately, our experience with Eric, the manager, has been the complete opposite. My husband stopped in while he was tired and quiet, yet Eric later commented that he came in "crazy," even though my husband hadn't said a word to anyone. That was both unnecessary and disrespectful. This also wasn't our first negative interaction with Eric. On a previous visit while Dave was lining our reels, Eric repeatedly interrupted to tell Dave to make sure we knew we had to pay for the special line marking. We never questioned the charge and had absolutely no problem paying for it. We appreciate Dave's expertise and know quality work deserves to be paid for. When my husband simply said, "It's okay, Dave takes care of me," referring to the excellent service Dave provides, Eric immediately responded, "We all take care of you." The interaction came across as defensive and left us feeling unwelcome. It's unfortunate because Dave is one of the best resources for tuna fishing and reel setup, but management makes the overall experience unpleasant. We'll be taking our business elsewhere, and that's a shame because we genuinely enjoyed working with Dave.

This has become a regular spot for me now . The service is wonderful and they have a wide…read moreselection. I always find what I need. When the price is pretty good.

The service is great and they are very knowledgeable. This is the only bait shop I use.read more

I'm extremely disappointed with the way this location handles product availability and customer…read moreservice. I woke up early, arrived before the store opened, and waited outside specifically to try and purchase Pokémon cards. I had even called the day before and came in person to ask about availability, and was told they would be in stock. However, when the doors opened, I saw an employee grabbing the Pokémon cards for himself before any customers even had a chance to get in. The fact that the manager allowed this to happen in front of paying customers is incredibly unprofessional and unfair. It felt like my time and effort were completely disrespected. If customers don't even have a fair chance to buy items because employees get first dibs, what's the point of showing up early or calling ahead? I hope this store reconsiders how it handles product releases and prioritizes fairness for all customers.

Can't believe I had forgotten about this location, but I was so glad I stopped in. Nice clean store…read morewith a good selection of items priced very reasonably. Attendant was helpful, friendly, and thorough.

Customer service is the best. Owner is very helpful and…read morelets you take the time to browse and compare. Offers sharpening services and a wide variety of knives. I have ordered items not in the store and they ensured they got them to the store for me in a quick manner. Didn't sit in things for weeks and wait to call the distributor. Handled things immediately and quickly keeping me on track.

had knives sharpened here a few years ago and don't recall leaving a recommendation. they did a…read moregreat job on my German and Japanese knives! professional, informative, and prompt/ quick turnaround. highly recommend.

Great bike store They sell full range of bikes…read more I have bought at least 6 bikes They do all repairs They even repair electric scooters.

Man that was easy! Leonard was very kind and helped me with a simple repair! Gonna come back for…read moretune ups. Glad it's right here in my backyard!

This is the place to go for serious walking/running shoes…read more Mike was incredibly helpful in finding the right new walking shoes for me. He was patient throughout the entire process and took the time to make sure the shoes were truly comfortable, fit properly, and would work well for long walks--not just feel good for a minute in the store. I never felt rushed and really appreciated his knowledge and attention to detail. This is the place I trust when I'm serious about finding quality walking or running shoes that fit correctly. Thank you, Mike, for making the experience so positive!

Great customer service and experts in finding the right shoe for you!…read more Thank you for your professionalism

Wasn't sure about this place the reviews were kinda older n some not so gud I guess Jennifer the…read moredaughter took over and I was a little concerned. But people I know said that I would b in good hands if I took my business there and let me tell u staff etiquette was sincer and helpful.. I heard that since Jennifer took over the place is always busy ..even as a working mom with the next generation in tow this 3rd generation owner is Absolutely proving she belongs ... I was throughly impressed Needed 10 shirts made had no problem in completing my order I was able to Pic them up the next week. They were out of the hoodies I needed (size and color) I needed 5 3x red... had to put down a small down payment but I was able to Pic them up the next day ...and the baby... absolutely precious definitely will b back this one visit won my business ...

Right as you walk in you're greeting by staff, there are a variety options of clothing to choose…read morefrom; just plain T's to graphic & even plaid button ups, jeans, sweat suits, hoodies you name it it's hear. $25 for a hoodie or zip-up, $15 for 3 plain T's...deal I'll take it. (Prices vary + tax) Overall it was a pleasant experience from start to finish. Customer service was polite, gracious, and open to questions. If you do not find your size ask they might have it available or a shipment in route. I'll be back soon.