The employees were extremely cold. When I walked into the store it was completely empty, there were…read morethree employees standing there, no one greeted us. Then we started looking around, no one offered assistance, within 30 seconds there was a security guard following us around. Not even discreetly. We walked out immediately.

I needed some new tac pants and visited the 511 store in Fairfield. The store is nice, clean and…read moreorganized! They had a large selection of men's and women's pants, clean dressing rooms and friendly staff. While their clothes are a little on the expensive side, they're products are worth the price and are well made.

Wasn't sure about this place the reviews were kinda older n some not so gud I guess Jennifer the…read moredaughter took over and I was a little concerned. But people I know said that I would b in good hands if I took my business there and let me tell u staff etiquette was sincer and helpful.. I heard that since Jennifer took over the place is always busy ..even as a working mom with the next generation in tow this 3rd generation owner is Absolutely proving she belongs ... I was throughly impressed Needed 10 shirts made had no problem in completing my order I was able to Pic them up the next week. They were out of the hoodies I needed (size and color) I needed 5 3x red... had to put down a small down payment but I was able to Pic them up the next day ...and the baby... absolutely precious definitely will b back this one visit won my business ...

Right as you walk in you're greeting by staff, there are a variety options of clothing to choose…read morefrom; just plain T's to graphic & even plaid button ups, jeans, sweat suits, hoodies you name it it's hear. $25 for a hoodie or zip-up, $15 for 3 plain T's...deal I'll take it. (Prices vary + tax) Overall it was a pleasant experience from start to finish. Customer service was polite, gracious, and open to questions. If you do not find your size ask they might have it available or a shipment in route. I'll be back soon.

If I could give no stars to this business, I would. They don't deserve any. There are negative…read morereviews of Digital Stitchz for a reason. They provide such horrible customer service, I don't know how they manage to stay in business. I'm required to wear uniform shirts at my workplace. Digital Stitchz is the vendor my workplace uses. The week of July 21, 2025, I placed 2 orders at Digital Stitchz -1 for 5 shirts my work pays for, and 1 for 5 shirts I pay for, so I'd have enough shirts to wear to work. 2 weeks later, I received a text from Digital Stitchz saying my shirts were ready. From what I understand, 2 weeks is their usual turnaround time, so things were as expected. However, when I came in to pick up my shirts, they had only completed 1 order - 5 shirts work pays for, but not the shirts *I* was going to pay for. It was clear from their employee's reaction, they'd completely forgotten about my other order, hadn't even looked at the order form. He was surprised to see it in the folder along with my other order. When I expressed my dissatisfaction, they got upset with me (mind you, this was THEIR error, not mine) and refused to apologize. I was given a vague answer that they'd "work on it," but it was clear they had no intention to rectify their error in a timely manner. They didn't care that they'd inconvenienced me, a paying customer. I waited another 2 weeks and didn't hear anything from Digital Stitchz. I then called the business to ask for a status report and their employee hung up on me. When I called back, the same thing happened with a different employee. She hung up on me. I was also told to "talk to my supervisor" about getting my order completed, even though these were shirts *I* was paying for, not my workplace. I discussed the issue with my workplace to let them know I was running out of shirts and Digital Stitchz had caused the screw up. My workplace called Digital Stitchz and couldn't get an apology or any offer to rectify the screw up either. They just gave another vague status report of "it will take 2 weeks." It had been nearly a month since I'd placed my order at that point and I was running out of shirts to wear. It was more clear than ever that Digital Stitchz doesn't care how they treat their paying customers or how their poor business practices inconvenience us. I waited another week and tried calling the business again. No one answered the phone and their voicemail box was full. I emailed the business through their website to ask for a status report and received a response the next day, claiming I was "harassing them" and needed to stop. I gave them another few days to cool off, sent an email through their website again, requesting a status report, and received another angry message claiming I was "harassing them," and was "being unprofessional." Keep in mind, the previous week, THEY hung up the phone on me. THEY screwed up my order, refused to apologize or fix it in a timely manner. And I'm the one being "unprofessional" by asking for a status report? Really?? When I stated those things in another email to the business, they promptly responded to say they were cancelling my order. They can apparently respond to an email within a few minutes, but refuse to spend any time issuing an apology or fixing their own screw up for a paying customer. So now I have no additional shirts that I'm required to wear to work. All I have is this social media platform to let others know to avoid this business at all costs. They don't deserve your money or your time. What they deserve is some stiff competition that knows how to treat their customers well, values our input and our money. Digital Stitchz clearly does not and doesn't deserve our patronage.

The best shop in Fairfield I went there they were reasonable. They were respectful good customer…read moreservice and my chef Coast are the bomb look beautiful.

Found this business years ago as i needed to add my son's name on vest for cub scouts. Continue to…read morego here for my kids little league needs. Friendly, fast service and great quality of work. Thank You

This business is all about service to its customer, friendly staff and tons of info about their…read moreproduct

Went here to get 2 Christmas stockings embroidered and I can't recommend this place enough. They…read morewere very kind, easy to contact, checked in frequently about if I liked the style/font/color of embroidery before they did it on the actual product. Turn around time was reasonable considering it's the holiday season.

As someone with 25 years in the business, I understand how crucial it is to partner with a reliable…read morescreen printer who not only delivers quality but also provides strong communication throughout the process. I've been thoroughly impressed with this shop. Their customer service was excellent--responsive, friendly, and always willing to address any questions or concerns. They completed my order ahead of schedule, and the quality of the finished products exceeded my expectations. I look forward to continuing this partnership and will definitely be returning for future projects! Tanner and Cayden were the best! Thanks, Grumpy UBC

I've known the owners/operators of Broadway Screen Printing and Embroidery for many years. So when…read moreI needed a logo printed for members of my department, I knew exactly who to go to! They absolutely NAILED it! Great communication, fast turn around and the quality of what I received was beyond what I expected! Once the first order came in, my phone started ringing off the hook from others who wanted one (or more) for themselves! I can't wait for the next collaboration... HIGHLY RECOMMENDED!!!

I ordered custom shirts for a school event for my younger brothers school and they had surprisingly…read moregood prices and they clearly take pride in what they do! The kids looked amazing. The service was very well the owner was very nice and clear. I came back for hats and their quality is very very good. This shop offers a lot not just apparel. Hard working money well spent!!!

Spent $200.00. Alterations made many mistakes and tried to convince me at least two were my fault…read more Buckle came back scratched. They added snaps to the belt but only needed to move a button. Another $150.00 to fix mistakes. I am posting the alteration regulation so they don't make the same mistakes.

The staff here is usually helpful. And the back of the store where they mostly have holiday…read moredisplays or where the outdoor equipment is is pretty trashy most the time. Clothes are always on clearance which is a plus and you can find what you need here.

Easy to get an appointment...call first! Laura is amazing to work with. The book is a complete…read morelisting of their available options. She was so patient when my first pick wasn't all that great. They completed the work super fast...very pleased with the result and the price...this is the place to go for custom embroidery work..

Awesome awesome service! Very competitive pricing, quick to respond, and overall very communicative…read morethroughout the process. Laura sent us a image of what the embroidery would look like to make sure we liked it prior to processing our order. Would 100% recommend.

I am regular at this store location and this mall in general, everyone at this store are very…read morefriendly and helpful. Today I was helped by Xavier C. and another employee, both very helpful and we related a lot on shoes. Thank you again!

Thank you so much Nick for you and your amazing staff at the Fairfield store . The customer service…read morewas excellent. Thank you for taking the time to help me find the shoe I needed for a funeral. I will tell my family in the future to visit your store. Healthy Warm Regards, Jessica VosleyHodge

Great service, always neat and on time! Thank you!!! Definitely recommend to friends, colleagues…read moreand family

Amazing service, amazing place! They got my jacket in and out in less than 24 hours at a great…read moreprice! I called around before I chose All City Embroidery and I'm so glad I went with them. The only downfall is the location (a bit far from Fairfield and Vacaville, but worth every penny! Sam did an amazing job! I know I'll come here next time I have an item to embroider.