Went here on Sunday and was utterly disappointed in the service. Our waiter kept spilling our drinks, tossing us napkins and seemed to be in a mood, only caring to talk about being a personal trainer with other customers. He was rude and short with us. We ordered drinks and an appetizer and left. Disappointing because we wanted to try the seafood boil and it was a first date night we had in awhile. read more

Red Lobster. Can't recall the last time I ever went into one. We were in the area and decided to give this place a try. Our teen has never been to a Red Lobster ever and he was excited having the seafood broil!! Glad he knows how to crack open crab legs on his own!! He really enjoyed the experience! The food wasn't bad at all. We ordered a lot of food too! Service was great! The ambience was your typical dimly lit restaurant. read more

Had a great experience at Red Lobster! Trinity, our server, was very friendly and welcoming from the moment we walked in. She provided amazing customer service and made our visit even better. We'll definitely be back! read more

Everything was excellent!Food, environment, staff! Our waiter did blow it by interrupting our conversations to see if we were ready to order and ready to leave ! He needed to be trained to be observant! read more

Food was wonderful service was even better . Took my Grandaughter for her birthday she loved it

I ordered crab legs and biscuits. Crab legs were very small but good. Biscuit order had 4 biscuits. The menu said 6 biscuits. No response from them when I called to tell them about it. This was delivered by Instacart. read more

Had another great meal at Red Lobster. Really friendly service and good food. Nothing beats their Cheddar Biscuits. One of us had the Special Steak and Lobster and the other had Shrimp Alfredo. Plenty of leftovers for the next night. read more

Food great, drinks great, service was super quick, attentive, and kind! Place deserves more 's!

Old place I don't even think I'd go here ever again if you looking for something good wacky crab union gap this red lover was something else not even a flavor. In the food at all plain read more

Took my husband for his birthday Lunch here today. He had a 40$ Lobster dish which was excellent. I ordered a crispy red snapper sandwich with extra pickle. It came with fries and coleslaw. I said I didn't care for the coleslaw. The waiter asked if I'd like something else. I chose broccoli. Our food came, he sat mine down and said, "Sorry, we are out of pickles so I put extra tarter on. It had so much tarter on it that the fish was no longer crispy. It was mushy. Had no fries and 2 hush puppies on the plate. I ate the broccoli and pushed it aside. By the time the waiter came back my husband was about finished. I explained to the waiter that tarter was not my favorite and there was way too much. That if I had known they were out of pickles I never would have ordered it. He said he'd have to ask his manager what to do. Another lady came over and asked what was wrong. I was thinking she was the manager. She was not. A 3rd lady came over. Go through the whole thing again. She actually has to go get the waiter to see if our stories match. What!! The manager says, We can't give money back because of personal preferences and we don't even carry pickles. We can make you another sandwich. I responded, No thank you, we will never be back. No sorry or anything. we spent 90 bucks with our bill and tip. Rude, rude, rude. read more

Food was decent. Gosh and chips, app shrimp for me. Tasha the server was attentive and friendly. Male (older gentleman) host who seated us never greeted us, or even made I contact. I asked if we needed to put our name down. He said yes but then told us to sit down. He had a mask I'm on but wore it under his nose. Photo is of the booth seat. Seems they may need some maintenance or upgrade. read more

Red Lobster - Torn booth seat - Seafood Near Me - Yakima, Washington

It was our first time dining at Red Lobster in Yakima ...(Hubby's B'day dinner out) quite possibly our last visit there .... My husband ordered the Surf & Turf .. what a disappointment.. the closest we can figure is that it was 1) frozen 2) microwaved .. just terrible... the color & texture ... YUK ... the center looked raw but there wasn't a drop of blood/ juice ... he enjoyed the baked potato but didn't eat the rest of the ( our dogs enjoyed it) I ordered the Dragon Shrimp... not too bad actually ... a few of the shrimp were seriously under cooked so I took them home and finished cooking them ... along with leftover rice it was an ok leftover meal ... overall ... a very pricy doggie bag ( $67+) ... iced tea and coke ... we ordered no "drinks" Follow up ... considered trying again but can't bring myself to spend any more hard earned money in hopes of getting something palatable ... read more

Red Lobster - Steak from Surf & Turf at Red Lobster - Seafood Near Me - Yakima, Washington

The service was absolutely amazing best food I have ever had the pleasure of laying my tastebuds on honestly W waiter W restaurant fr highly recommend read more

Red Lobster - The restraunt - Seafood Near Me - Yakima, Washington

Red lobster is one of those restaurants that was consistently an upper echelon spot growing up that, since growing up, has become an every so often spot that's usually better than I expect. We go here about once every three years and each time the cheddar bay biscuits are better than I remember! As I think about it, this spot is in a tough position being On the West Coast, but not actually on the coast. In addition, our lobster out this direction is about the only thing that is not as good as on the East Coast. That said, the stuff they have here tends to be very adequate. They did a surprisingly good job of making a rare plus steak that went with a lobster tail. It's a totally pretentious way to order,But it's definitely the best way to have anything cooked. Just passed rare and just starting to warm in the middle - so good! Again, with a cheddar bay biscuit, it's hard to beat. They also get extra points for singing happy birthday to my grandmother who wanted to go here for her birthday! An ever pleasant experience with goodish seafood and boss level cheesy salty carbs! read more

Went here with family and ordered the Ultimate Feast. The Lobster dipped in butter was so succulent! Loaded bake potato was the best side to this meal. Nice atmosphere. Will definitely come back for the amazing Lobster! read more

They have not improved their service you can stand at the front desk empty lobby for 20 minutes and they just walk right by you... the food is frozen to the microwave then to table but most of the wait staff is pretty friendly and the food was nice and hot and cooked through so raising my score a bit. read more

Biscuits are the best, service is poor, worn out atmosphere. Needs update badly leaning on past reputation!

We arrived at 10:30 pm placing a to go order after watching basketball at the sundome all day. We ordered fish and chips, crab legs, calamari, pasta and some side dishes. Along with that, they told us that our 3 entrees came with drinks... However, when they gave us our food, they had charged us for each drink that they said came with our meals, and we NEVER even got our drinks because they said they had already dumped their teas out. Therefore, we paid for drinks that were supposed to come with our order and still got charged for it!! When we got back to our hotel, we were very disappointed with our food. First, the food was honestly not that good, the only plus was the crab being good. Second, the portions were extremely small. For example, my fish and chips were pretty ridiculous, as it came with only ONE piece of fish and only a small portion of fries. Along with that, they did not provide us with any ketchup, tartar sauce, or utensils for our crab. We've been to the red lobster in Lynwood a handful of times, as we're always pleased with everything. However, this red lobster was by far the worst and most disappointing! read more

Red Lobster - my fish and chips only came with one piece of fish and a small handful of fries... - Seafood Near Me - Yakima, Washington

My dad wanted to come here for Father's Day, so I brought him dispite the bad reviews. I wish I had tried to convince him to go elsewhere. The wait staff was very nice and they did their best to assist all customers on this very busy early evening. They are the reason that I'm giving more than one star. My dad ordered the rock lobster and filet mignon (cooked medium), with asparagus as his side dish. What he got was wood-grilled shrimp and Sirloin (cooked medium rare). It took us quite a while to flag down a server so they could bring him the lobster tail he ordered, but they did correct that mistake eventually. Meanwhile, my dad was hungry so he ate some of the asparagus, mashed potatoes, and steak. Every single item on his plate was incredibly salty and he couldn't stomach the taste of any of it. The restaraunt ended up comping his meal, but my dad left with only being able to eat the lobster tail, which came after I had already finished my own meal (maple glazed chicken and fries, which was mediocre but fine), so he left still hungry and with the taste of salt in his mouth. Again, the service was fine considering how busy they were, but the food was completely disappointing...and good food is the reason for going out to eat, isn't it? Needless to say, I don't see any point in ever going back and my dad feels the same. read more

**2.5 stars - but that isn't a rating option** The food was okay - it came out of the kitchen warm & bland. The Calamari was deep fried until the breading was hard and crumbled. My sangria had a rotten strawberry on the rim, I needed new silverware as the ones rolled all pretty in the napkin was dirty. The Maple Glazed BBQ Chicken was good. We also had the Cajun Shrimp Linguini (they use salad shrimps) was bland, tiny shrimp and really not worth the upgrade. Serenity was our waitress- she was very attentive, knew the menu very well & made great suggestions. She is the reason I gave this review 3 stars verses 2. Tip: Caution: Although this is NOT a facility issue you should be aware of the safety issue at this location. You will be accosted by the local homeless (many undressed) when you drive here, park here and try to go back into your car here. read more

I ordered shrimp linguine, the pasta was watery. not enough sauce. my sister ordered steak & it was too spicy & chewy bisquits were ok read more

Our group of 12 met at Red Lobster Monday for lunch. We're very happy with the food and service. Great place for big groups.

This is the first Red Lobster I've ever eaten in since I've heard nothing but bad reviews about the chain's food. I was very pleasantly surprised by the quality. We had the lobster pizza appetizer which was very tasty, and the cheddar bay biscuits, which were both fluffy and flavorful. Since I've only had fresh lobster once in my life, I went for the live Maine lobster roasted and stuffed with seafood. The stuffing was OK but I loved the lobster. The meat had that sweet flavor you can't get from frozen lobster tails you buy in the supermarket. I had steamed broccoli spears on the side which were nicely cooked. I had first ordered mashed potatoes as my second side, changed my mind to baked potato, but the server missed it and I received the mashed, which were OK. My wife had the Wood-Grilled Southwest Chicken Sandwich which she said she would have liked better if there hadn't been a spicy hot component to the BBQ sauce. She's not a big fan of spicy hot. My daughter had the Shrimp Linguini Alfredo which she liked very much. Our server was very sweet but a little too chatty and a little to aggressive on checking how we were doing but then there weren't many diners in the restaurant at the time. We will probably go back there for other menu items but not sure when since all there is for the wife (who doesn't like seafood) to eat is that chicken sandwich and a cheeseburger. But my opinion of Red Lobster has greatly improved. read more

Overall one of the worst restaurant experiences we've ever had. We got seated quickly but 3 waitresses passed our table without acknowledging us. Then a waitress who wasn't ours helped us when we asked. She took our drink order and we took the opportunity to order at the same time. First off there are no drink prices on the menu so she had go check. Then we said we wanted the special 4 course meal and she took our order. Later to find out that wasn't on special due to the time. Would've been nice to know. Soup came out and was the highlight of the meal. Next came our entree..they forgot our salads. My steak was supposed to be medium and was very done and very bland. My potatoes were barely warm. They brought the salads halfway through the entree. We finished the meal and waited 20+ minutes for the dessert. I swear our waitress was walking the long way around our table to avoid us asking questions. We hadn't been here in years and don't plan to going back... very disappointing. I actually took the service managers card to call and created this yelp account to write this... read more

My sister took me to Red Lobster today for a birthday lunch and our server was friendly, our food was amazing. I had the Cod sandwich with fries, my sister had the fish and chips and we both said that the fries were the best that we have had in a long time and the fish was perfectly cooked. read more

Best lobster EVER!!!!!!! Plus they treat them humanely; unlike many restaurants they do not boil them alive. read more

My family and I stopped for lunch on way back over the MT. and must say this chain didn't disappoint. Our server was great, we always order the Rock lobster tail yummy! The place wasn't very busy when we stopped, actually might have been a late lunch, however the large party next to us was leaving and it seemed to take quite a long time for the table to get cleaned. Dirty tables are a turn off, eventually the table was cleared and wiped down, however I make a note of this because it wasn't busy and should have been cleaned sooner... pet peeve... just saying. read more

We, my husband and I went to the Yakima, WA Red Lobster yesterday to celebrate Valentine's Day a day early, and to use a gift card that we had received for Christmas. I realize that people are short of staff, but a person should not go to celebrate a special occasion, or just to enjoy a nice meal, and end up leaving the restaurant upset. We arrived at the Yakima Red Lobster at about 1:30 in the afternoon, there were very few people in the restaurant. We purposely went on February 13th because it was Super Bowl Sunday and we were hoping to enjoy an early Valentine's meal without there being a crowded restaurant. We live 45 minutes away from Yakima and seafood is our favorite meal out, so going there is always a special occasion for us. I ordered the sirloin and baked potato and the addition of a lobster tail. Everything was going well until we received our meal. Our server, I believe her name was Susie, put our food down and asked if I needed any steak sauce and I said I would like some A1. She came back and set the A1 on the table and hurried away, we never saw her again. I mean never saw her again. My steak was so overcooked that I could barely cut it with my steak knife and my potato was overcooked and dry, I really can't believe that any chef would serve the food it looked so unappealing. I flagged down a bus boy to take my steak back because I was not able to eat it. A gentleman arrived shortly thereafter and offered to either replace the steak or to comp the meal, he agreed that my steak was nowhere near being medium rare. My husband ordered the Asian salmon and quinoa dish and it was very nice. Because I received a salad and cheesy bread and my husband shared his meal with me I was able to get enough food to eat. I chose to comp the meal because I had already eaten enough bread, salad and my husband's salmon. The meal could have been salvaged had our server been attentive, but we never saw her again. The fact that my meal was bad was not really enough to ruin the experience for us, but the fact that our server never returned to refill our drinks, never returned to offer us dessert, never returned to check on us was adding insult to injury. So much for a special meal out for our Valentine's celebration. By the way, I tried to leave this comment on Red Lobster's page that they send you to to allow you to contact them, but every time I tried to send it it said there was an error. I guess they really don't want to hear from customers that are not happy with them. read more

We had eaten here a couple years ago and were NOT impressed. My parents were in town and wanted to go, but I was still hesitant since it had been so bad the last time, so bad. We had a party of 7, they were understaffed and so we had to wait 30 minutes, but it was No big deal to wait. We had our own section in the back and I thought we would probably have less service. I was TOTALLY wrong. Our waitress, Lily, was awesome. Her smile, her people manners, her service, and all she did totally redeemed us coming back. Our drinks were always full, biscuits were always hot and she kept them coming. She was so friendly and truly the best she waitress I've ever had. All the of the other staff who were there also helped when a huge party came in and she was in both places. Our food was also hot and delicious. Everything was spot on and done perfectly. One of the best meals I've also ever had at any Red Lobster. Even though they are short staffed, we were so well taken care of. We will definitely be back. Thank you Lily, and the rest. You have redeemed what was a horrible experience the last time !! read more

First off not very busy. Super slow service. Not sure if it's the kitchen or the waitress or both. We ordered 1 order of fish and chips, 2 all you can eat chowder and salad. Took probably 25 minutes to get our first biscuits and our salad, then another 15 minutes or more for the fish to come out. Then our bowls of chowder that was barely luke warm. Asked for more biscuits and then 5 minutes later for more chowder and it comes in a cup the next time. Took nearly 15 minutes to get that. Never offered to refill our water. Only checked back one time, but was quick to bring the check. Will probably never eat at the Yakima Red Lobster again. Used to be a great place to eat. read more

Id stop coming here if it werent for my children absolutely loving this place and those damn biscuits! I ordered the shrimp/scallops/lobster tail plate. Shrimp 2 ways and some scallops and rice. The rice was crunchy, the scallops were like chewing on a tire, the shrimp were so dinky, over cooked and over breaded. The lobster tail was chewy chewy chewy. For $29 AND being red lobster, this was horribly disappointing. Our server was fantastic, Serinity. When the most delightful item of the night was the side cesar salad, you have some work to do Red Lobster. read more

Food was fast an wonderful. Sarah our server was outstanding best service we ever received very attentive we will gladly becoming back to have her serve us again. read more

Disappointed. This restaurant wouldn't do as well if it wasn't for the fact the Seafood options in Yakima are limited. Tonight was terrible and wont be going back. The service was awful...well I should specify...our waitress was awful. I saw another server who was very charming, attentive and did a nice job of checking in on his tables that were seated next to and around us (refills, small talk, answering menu questions etc)... We however had a different server who was not friendly... couldn't muster a smile...and we even thanked her several times being polite after her taking our orders or bringing salads. she never reciprocated even the most basic manners. She dissapeared thruout our dinner, but before our dinner arrived our drink glasses were empty. Thought for sure she would refill them when she brought dinner but that didnt happen. I made a point to leave my glass towards the end of the table she would see IF she ever came back by. She finally did...but walked right past it and us. Never got refills. The food wasn't good either. My salmon was cold in the center...really cold and the rice pilaf was actually undercooked and crunchy. Broccoli may as well been raw. Didnt even get the common "how is everything tasting" question. I could look past the food being off its game tonight if at least service was pleasant. But to have poor attitude, eye rolls, rude manorisoms and then just no service sure ruins ones dinner date. We always leave a tip always at least 15% even when service is not that great or maybe slow. But this time I didnt...I couldn't justify paying someone with the lack of manners she had...and honestly did such a bad job. I'm leaving 2stars instead of 1 because the other staff there did appear very kind and tentative. Wish we had been seated two tables over this evening. read more

Showed up for the endless shrimp, and was told that the stop refills at 10:30. Not very satisfied, so I left . Not everyone eats dinner early but when you do want something it feels their are hidden disclaimers. In no part do I blame the staff but the policies where going the extra mile for customers is a chore, rather than a pleasure to insure repeated business. read more

There service is way worse then there food tastes. But overall they hire some people from high-school and they act like there in high-school! Would not recommend to anyone! read more

We came for lunch today, a belated birthday celebration for my husband. He had Caesar salad, NY Strip & Rock Lobster Tail, with mashed potatoes & asparagus. I had shrimp scampi, asparagus & sweet potatoes. EVERYTHING was perfect & delicious! We have NEVER been disappointed at any Red Lobster Restaurant! The wait staff (Savannah) was exceptional. I asked for an off menu item (hot lemonade) for my laryngitis. Savannah willingly improvised, taking lemonade & warmed it! EXCEPTIONAL MEAL! Thank you! read more

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Wont be back here again. Cheddar biscuits are about the only thing decent here. Ordered chicken breast and rice, which was decent. However, it came with two sides. I ordered corn and a side salad. The salad was bagged disgusting taste and there were brown lettuce mixed in with it. Didn't eat it. And not to mention, the entree came before the salad. Who does that? My mom ordered seafood sampler, which included stuffed mushrooms and prawns. Prawns didn't look right, maybe frozen, but she didn't eat those. Stuffed mushrooms were way over cooked. Red Lobster is cutting corners and losing business. Can get better food elsewhere. read more

This restaurant has only three stars for a reason. While it's franchise creates a reasonably priced, well serviced place, the staff often lets us down. Don't think we'll be back after our anniversary dinner last night. Our waitress was great, but the cooks mis-prepared my two crabcakes dinner. I received one thin crabcake split in half. The manager supplied me with another, but it was served the same. She stated each crabcake is to be 2 oz and she would check on the preparation. Well, I took my second one home and found it was a 2-oz piece. My problem is that they are serving it with one crabcake and not two, as described on the menu and pictured in advertizing. I am contacting the owners and corporate. Go to Sea Galley instead, they don't cheat. read more

Red Lobster - Two crab cake feast is not two, but one split in half. - Seafood Near Me - Yakima, Washington

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Once in a while I succumb to the ads for this place. I haven't been anything but satisfied the last couple of years until this afternoon. I have to say they didn't even come close to meeting their usual bar for food quality. The service was normal and I ordered the Captains Plate for lunch of fried and sautéed shrimp (they were smaller than I remembered) their oncfamous garlic mashed potatoes would not be known for anything but flavorless stiff blob of white paste and the fried sole that was also flavorless. Even their tartar sauce was hohum. The small Cesar salad was really good. The legendary cheese biscuits however were not fluffy and tasted flat and kind of doughy. Don't know what happened but I probably won't go back. It used to be very good but I wouldn't recommend it to anyone now. I did go back for crab fest. The good was better but I couldn't crack the crab because the implements we too large for even the king crab which was very small. And in doll case the chills were so soft all it would do is bend and fold. I was going to send it back because there was no way to eat it but finally the waitress came and cracked it for me. Took Her forever but she go the job done. Deadliest catch should be embarrassed if they really supplied the crab. The king was even smaller than the snow crab. read more

I have never been to Red Lobster so many times before I went to Yakima! Given that it is one of the few non-shady restaurants, I spent a lot of time here. The entrees are pricey, but if you get the endless soup and salad you can escape for a reasonable price. Endless cheddar bay biscuits... delicious, but at what caloric cost? Heidi provides the best and fastest service. A great place for a quick lunch, as long as you're prepared to take a little control of your experience ("Can I please have my check immediately? I'm on lunch break."). If you don't verbally request expedited service, you'll never make it (and I only worked 2 miles away). read more