HATE IT!!!!!! Seriously, the customer service is horrible and so is the food!! I called ahead for a pick up and they told me 30 min. And it was actually an hour and twenty mins. I waited all of that time and the food was cold and the lobster was over cooked!!!!! You can say that they lost a customer!! read more

So lets start with the Clam chowder we ordered.. watered down so bad and barely any clams in it. The biscuits arrived with a black hair in it so that was sent back.. (disgusting) but our waiter Omar was very nice and apologetic rushing back with fresh ones... Salads arrived fresh and good.. As for the rest of the food it wasn't memorable at all. Red lobster has disappointed me to the fullest. Thank God our waiter was good read more

I came here a couple weeks ago for shrimpfest. It was a little bit of a wait as expected cause of a weekend night and the deals going on. That's not why I give it less stars. I come here sometimes cause I like the food and the cheddar bay biscuits. I am a seafood lover. One of the main reasons I give it less stars is cause we wait so long between placing our order and getting food or even bread. Sometimes it feels like they forget us. This is usually the case, waiting. However this past time and times before that the waitors/waitresses have generally been good as well as friendly. read more

The house of Red Lobster was built on their buttery cheddar biscuits, worth the trip there if you have a craving for them. Their dishes are pretty good for the most part with plenty of fresh Vegetables. read more

Worst experience of my life. They don't ask if you want extra biscuits or check on you. I asked for a Malibu bay breeze and the bartender asked the waiter how do I make that. My drink came out like water. It tasted like a water down Malibu. No cranberry juice, no pineapple juice, just water and hint of Malibu. Since my drink was horrible, I then order mango smoothie. My smoothie never came. They forgot it. It's been 30 mins in and still no smoothie. I ordered steak and they didn't ask me how I want it cook. It's not just my table who isn't having a good time. So many tables are waiting 15 mins to get a waiter to even give them biscuits or take their orders. This is embarrassing. It's not even busy yet they can't get orders right. 20 mins later i just got my mango smoothie which is melted oh wait.. guess what? It's strawberry. What a great night. Never coming back, such a disappointment. The next table had undercooked clams. One waitress ask each table if this was their pasta dish. They are messed here. read more

We all know chain restaurant has pre-cooked food. But if you're going to warm up cold food, make sure it's properly warmed. Food is not fresh at all at this location. If you're into Red Lobster, try the one in Secaucus! Drinks are good here, however! read more

They skipped over our seats by 3 parties due to a "defective" seating device. No paper towels in their filthy bathroom

This place has mediocre food, small portions and slow service. Poor quality food with a coupon is still poor quality.

Long wait for food! We went here on a Thursday night when it wasn't even crowded. Waited for our food for 1.5 hrs and it only came out bc we had started to complain. We had a toddler with us and by the time the food came out we had to take it to go. What a mess! The manager or head chef came out and apologized and gave us a discount on our bill. She gave the reason that they were short staffed in the kitchen. They should have better scheduling or contingency plan for unexpected call outs! Wait staff was friendly however and understand that it was not his fault! Don't know if I would come back. Maybe it was an off night for them. read more

I recently went here for dinner. The service was really great. Our waitress was young and very new, but when the cooks gave her the wrong food she immediately sorted it out and was very apologetic for the extra wait. I got the classic seafood platter, all fried goodness. My dining companion got the Endless Shrimp, you get the first two dishes at once. So, his first plate had 23 shrimp, yes, he counted. Their strawberry daiquiri was huge and had a good balance of alcohol and sweetness. The new decor was very nice and the mellow soundtrack was way better than most chain restaurants.' Overall, a pretty good Red Lobster experience. read more

Service was ok, but the food seemed off. The biscuits didn't taste that they used to, not sure if they changed the recipe or not. The salad, which is free, is ALWAYS drenched in dressing, so ask for it on the side. The service was good though, really nice lady who was busting her behind to make sure each of her tables were being taken cared for. Best thing I had there was the crab legs. I'd only go if there was a special or a deal. read more

This was the worst dinning experience ever. We were seated by the window in the bar area needless to say it was very cold and drafty on top of the restaurant already being cold. The food was horrible the only thing worth eating was the bisquits and salad. So pissed because we waited so long to be seated. It would not have been so bad had the food been good. The food at Secaucus location is just as bad. The next time will go to rte 22, its always crowded but the food is excellent. Stay away from Red Lobster on rte 46 and Secaucus locations. read more

I wish I could give 0 stars waited 45 mins to be seated. Got a waitress that waited on my table 4 times.1 time to take the order which she insisted on reciting rather than writing it down on that lovely pen and pad that was hanging from her apron. She kept getting it wrong so we had to keep saying it. Literally took 5 mins. 2 to bring us salads and biscuits to our table 25 mins after our initial order.3 to bring our drinks that were filled with ice to the top but barely had liquid in them an additional 10 mins after we got our biscuits and salad. 4 to bring us our bill. No refills were inquired about bc we never saw her! Got our food it was poorly seasoned and room temperature in some parts. I will never go back. This place killed my love for Red lobster all together. Will be calling corporate Monday as well as filling out the survey she do kindly pointed out. Save your time, money and taste buds from this bland and under seasoned food. So wrote my review last night woke up this morning and I am sick to my stomach. I think I may have food poisoning. Save your stomach as well. read more

About a week ago I went here because I had a strong craving for crab, shrimp, mussels, and the biscuits and I can't forget their Bahama mamas and to my amazement red lobster tasted even better than it did three years ago when I last went and the service was on point !!!! read more

I would not recommend this red lobster to anyone ever. Food took along time, I ordered pasta with crab and alfredo sauce and it was soaked in butter. it was like soup the bottom of the bowl was all liquid. Head cook told me that i should've ordered the alfredo sauce on the SIDE. Ordered a burger with no lettuce and tomato and still got the lettuce and tomato. Would not recommend this to anyone. read more

We were a party of four, two adults and two children. The hostess told us to wait 15-20 minutes but we ended up waiting 30+ while everyone that came after us were seated quickly; even though there were parties of four or more. Was really disappointed for the time being, but the food was exquisite! Received my very first alcoholic beverage ever! read more

disgusting ,,, very dirty , was sat in the bar after twice asking to sit in dining room ,, I was told the tables were full , and they were piled with dirty dishes from previous customers , very bad slow service the bar was lined up with dirty dishes and glasses from finished drinks also were people had been ,,,, 1/2 hour to get soup and salad ,,, the soup was in a small cup , half full , no clams and 2 pieces of potato . we did the endless shrimp , had 1 dish of shrimp asked for the next , it took another I/2 to get more shrimp ,,, unreal ,,, my granddaughter ordered shrimp taco ,,, they gave her a chicken taco , we sat with empty drink glasses ,,, were never refilled ,, very difficult to even get butter for baked potato ,,, a true waste of $$$ read more

This restaurant has really taken a nose dive. Years ago the food was better and the service was on the ball. Eat here a few days ago, the food was so salty and looked over cooked. It's better to just cook seafood at home. read more

Went to this place because of all the commercial of the endless shrimp. After waiting about 10-15 min for our order, the shrimp came out soggy. The the server told me that I have to finish my first 2 order of shrimp before she can put the other order in the kitchen. ( Sorta like when your mama tells you to finish everything on your plate ). I cleaned up my plate of about 10 shrimps in about 3 minutes... and waitied about 10 minutes for the server ( it was quite a busy day for them )., So she took my order , I then asked if I can get more shrimp ( My favorite is the fried one ). SHe said she cant. After another 15 minutes of waiting. My fried shrmp came back delicious ! fresh off the fryer. I told her can she gett me another order. Same response... she was done with our table and was helping other people. Its not her fault its just corporate policy. Im angry and they should stop the tv commercials about endless shrimp. because its really not. More like endless wait for shrimp. Yes. the manager is gave us the first plate, due to us waiting a long time for it ( she's actually really friendly and reallly hot ) not for nothing. I would go back just to see her. read more

Red Lobster - Seafood Near Me - Wayne, New Jersey

Called ahead for a party of 7 to arrive at 720pm. We all got there at 7 went to hostess and got the pager. Waited... by 745pm went back to the hostess and was told they already paged us and we never came come to find out our pager was broke but yet they never tried to call out name...we were told that we would be the next large party by 805pm we still waited went back to the hostess who was different and was told they buzzed us 20 mins ago and we were the second large party...by the time another hostess came explained to her and were seated immediately...So we waited an hour and 20 mins to get a seat... our party ordered 1 soda 3 alcoholic drinks a water 2 teas a lemonade and a smoothie it t.ook 35 mins for everyone to get their drinks the appetizer came out sporadically and two ppl had to an extra 10 mins to get there food when the rest of us already had ours... a $200+ bill and no discount for there error.. this was a horrible experience.the food was ok.. read more

As a member of the submarine society i thought it was appropriate to have our end of the week gala at red lobster. So me and my dad's evening started out fine, at least untill the food came. I had decided to impress the girls at the next table over by eating my lobster really fast. Boy was i careless! A sliver of lob went down the wrong pipe and i was off to the races spewing chunks right at poor old daddy. And due to his recent eye surgery the band aids over them made it impossible for him to see. Only his right arm flew backwards ( lost his left working at mutual of omaha) he hit the waitress right in the guts and she spilled the scalding hot Yucatan talapia right in my crushes lap! She let out an ear piercing yelp *wink wink* i was so overcome with embarassment i had a "pants accident" and my dad having quite a nose knew it was time to leave. Guess i cant show my ugly mug, and boy am i ulgy, around this red lobster anymore. read more

DON'T GO THERE!!!!!!!!!! What a dissapointment. We go there and there was a long wait, so finally the hostess tells us we can sit at a table (sort of by the bar). We are not at out table even ten minutes and the manager comes to this table and tells us we cannot sit there. So we explained that the hostess put us there and he told us we had to leave the table, we were not the next people in line. Some I'm telling this IDIOT it was his hostess's mistake, not ours, but he didn't want to hear it. If I had the name and number of their general manager and their headquarters, I would have filed a serious complaint. The food sucked too. DON'T GO THERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

My wife and kids ate the location in Wayne. Awful idea. Walked in with no wait thought it would be great. Saying that our waitress Tiana was horrible. My kids got refills 30 minutes after they ate . I had to go to the bar and get my refill on my drink when it was not busy. Refill on bread when we asked while our dinner was brought to us. We got bread when we where done with our meal may I remind you my fish had to go back to add sauce on it. Amazing. There was a so called manager on duty with a chef jacket on walked by everyone twice and did not touch any tables to see what or how was our meal or anyone meal. Besides the sevice being poor and the MOD being poor my overall experience of the store was poor. When you get the check it tells you comments or feedback call the General Manager Elizabeth Derwin. I called left my number with the host. No call no nothing. Every General Manager works on Monday. I will play dum even though im a Executive Chef. Very poor. read more

A very underrated, mature brand. Actually love the dark lighthouse look of the dining room. They do have very strong, colorful, and large dishes. Place can get very busy Thurs-Mon nights. Don't order anything weird, stick to what is well pictured and popular, which will be on the more expensive side. As with any place, if service or quality gets touchy, speak up! They will fix absolutely anything for you. Never had a problem here. Good for when you're in the mood to have garlicky buttery heavy seafood. They have pretty good Nebraska Angus steaks too (filet, strip) but may want to ask for light seasoning. read more

We went to Red Lobster yesterday, and it was a disappointing experience. The only food we got that was good was the salads. The shrimp were small and undercooked, the lobster tails were tiny and overlooked, the rice was hard, the corn on the cob was cold and hard, the asparagus was so small and burnt, the sirloin was like a medium sized undercooked meatball, and the drinks we ordered were supposed to come with a rum shooter, but we never got them. This place has gone so far downhill. The prices are big, the portions small, the service is mediocre, and we will not be going back. $120 including tip for two dinners with one apply, not good. read more

Came to red lobster to celebrate my son's birthday (he chose the restaurant). We were seated promptly for once. We typically have had to wait a long time and for the entire party to be present. Our service however was horrible. Our waitress took for ever to come to the table, she rarely checked on us. Our table was a 4 seater than extended and became a 6 seater. The extension parts are slanted, which caused a dressing to spill on my husband and I. Our table was also full of plates as our waitress did not clean our empty plates unless we asked or gave them to her. The worse part of our experience is that someone in our party gave 20 cash towards the bill. So we put the 20 and a credit card. Without asking the waitress assumed the 20 was her tip and charged the entire bill to the credit card. We planned on leaving 20% but I don't believe a waitress should assume anything is a tip until the bill is paid. I don't recommend this red lobster to anyone. read more

Consistently friendly service and great food. Biscuits are always fresh and hot and the server kept our drinks filled without being asked despite them being very busy over Valentine's Day Weekend. I ordered my favorite dish the grilled Lobster, shrimp and salmon and it was perfect. I really enjoyed the new lobster cocktail appetizer. The manager approached the table to say hi and see how our meal was... Great touch! read more

I came here on a weeknight with my boyfriend who has been dying to eat at Red Lobster. We were seated right away, the place wasn't crowded. We were seated right behind the entrance to the bar area and as another reviewer wrote, there was a funky odor coming from the bar area. To me, it smelled like dirty carpet and spilled beer that no one ever bothered to clean up. Our server was a young woman with dark hair, I can't remember her name- it started with an "M". We were given a basket of cheddar biscuits and we ordered drinks. Our server kept asking us if we wanted more biscuits, which was nice. My boyfriend ordered the Langastino Lobster Artichoke and Seafood Dip, which he enjoyed and it was a huge portion. We then ordered our main courses- I had a half portion of the Cajun Chicken Linguini Alfredo, which I liked, but it was a little oily. My boyfriend had the Wood Grilled Tacos with some sort of seafood and he liked them, but ended up taking most of them home. We also both got small salads with our main courses. Overall, this Red Lobster location is just OK. However, I don't think I've ever been wowed by any Red Lobster location. read more

There was 4 of us. Went in and sat down 2 other tables in the restaurant so wasn't busy at all. Sat there for 10 minutes and not a soul came to take a drink order or say hi. Looked over at the bar and saw 2 employees just chatting away. We left..:. They didn't even notice Don't think they need the business. Won't be returning. read more

Not good at all ! Got the steak with the add on lobster tail was still raw. Told young male server about it and he didn't want to take it off the bill. Put it on a separate plate and spoke with a very nice female manager. She comped the meal. Hence the 2 stars. Male server didn't even want to come back to the table! Had to call him over to tip him.... Restuarant was empty. I think I know why... Won't be going back but would like to thank the manager for doing the right thing!! read more

While the Resturant is clean and the staff generally nice the food is average at best. The last two times we have been here the food has been so salty it was nearly inedible! Even the staff admit it is so! I appreciate a little seasoning but your food should not taste of just salt! Also, while the staff are pleasant the service is average! If you like salty seafood this place is for you! If not go elsewhere! Not sure we will be back! read more

last year, i took my mother for her birthday and she liked it. I decided to go there again with my family, but i was very disappointed because the food was dry like it was reheated in a microwave or oven, and the admiral feast was overcook, BURN!!!When we got home, i did not feel good and so my mother. Later, she felt sick and started to vomit. I am not going back there anymore. read more

Service was fine, the appetizers were okay. As for the main courses, the crab was terrible it did not taste fresh at all. Even the smell was not appealing at all. The surf and turf was not that better, the steak was not medium as I asked rather it was rare.. read more

Ever since Beyonce dropped her track "Formation" the girls have been dying to take me here. Not my first choice for seafood, extra star for the cheddar biscuits. read more

My folks and I have been coming here to eat for years. We sometimes come with my aunt and uncle as well. We've always had a great time. The only complaint I ever have really is that getting to it can be a bit of a pain since we have to do a U-ee off of 46 West to get back on in the opposite direction which is the side that the restaurant is on. Red Lobster never fails to please me. The food is tasty and actually very well-prepared for a large chain restaurant. I love seafood and this location is great for families, dates, whatever. The exterior of the restaurant has changed a few times in the past and they re-did the interior once (I think the place had to close down for a little while) but luckily the food has never suffered. We were here for dinner on Friday night and I had seen the endless shrimp promotion on the television and decided to take advantage of it. What was odd was that it wasn't obvious on the menu but I ordered the teriyaki shrimp and shrimp scampi in garlic over rice pilaf (you get two choices). I had two rounds of both choices followed by an apple tart-like dessert with ice cream and I was completely satisfied :) read more

We go to red lobster every once in a while for a reasonably priced meal. Normally the servers are great, attentive, and quick. Tonight we got STEVE.... This guy came to our table stressed and told us about his awful day yesterday where all 6 of his tables complained about him AND how today a table skipped out on the bill. At first we felt bad but then he proceeded to take our order but repeated it about 4 different times. One time he even asked my husband to move over to sit down and tell us more about his day. Every course he had to review the entire order and point to other orders on his check pad. Later he took another servers food out that wasn't his table and offered it to us on his way back to the kitchen. Received another table and we heard the entire sob story again with a different amount he lost. Another server who was doing other tables around us was awesome! Ask for mustafo! DO NOT ASK FOR Steve - short buzz cut guy in his early 20s possibly on drugs. So after we asked for a box and bill he left for 5-8 min we checked for him and he was staring at the computer putting the other tables order in. He eventually came by but it was to check on the other tables salads and drinks. We caught the manager who printed our check which had both tables orders on it. The guy couldn't remember what we ordered so I had to mark off the items for them so they could reprint the check. Stevie came back with the correct check and at this point he was not getting my credit card to pay. We took it to the bar and took care of it. But guess who came back the quickest to make sure we paid ? Stevie he was rushing through to the front looking for us. We took our time and left him $5 bc I felt bad leaving him nothing and caught him on the way out and told him we left the check. Most painful dinner and we should have gotten something for our experience! Ridiculous read more

I never had a bad meal here. Large menu selection, food comes out quick, generous portions, food always comes out hot which I love, and the prices are fair. I gave 4 stars instead of 5 because if you go for dinner you have to get there by 4:30 or prepare to wait at least 30 minutes to be seated. The women's bathroom is filthy. I've seen cleaner port-a-johns. Seriously. read more

Went yesterday, Sunday. Worse service ever! The waitress was nice but very overwhelmed. We sat over 30 min until she came to take our order. Waited another 20 minutes for our drinks to come with no biscuits. We sat watching another table with the same situation as ours. Also watched another table of 10 with disabled adults. That was the topper because they were completely ignored. Another table who came about 20 minutes after them were taken care of with even drinks coming to their table meanwhile the table with the disabled adults were again not look at and ignored. In the meantime we finally get our meal. And still nothing at their table. We observed when one of the counselors at their table stood up after waiting patiently for over 40 minutes and went herself and came back with water's and two baskets of biscuits. So unacceptable. We even called over to manager to complain because at that point our appetite seriously changed. The manager looked like she did not know what she was doing, she told her she will be back with our biscuits for our table since we were still waiting, she never did return to our table. To make this review shorter, I will cut more details and say again, the worst service ever. I will never return, the manager did not know how to handle the situation at all completely ignored our complaints in which we also added the complaint about that other table. We were so disgusted we got up and left to the front. Requested to see the manager once again, we were ignored completely waited about 10 minutes. And with the advice of the person in the front, left. The service was awful but the worst part of it was the way the table with the disabled people retreated. That is a complete disgust. Too bad I can't put 0 Stars. read more

Red Lobster is hit or miss. The service is always good, a little slow but no frowns. The pick 3 was 2 out of 3 good. Lobster Alfredo bake was surprisingly tasty, chimichurri shrimp was nice, crab cakes left much to be desired. read more

Food is good just be careful your bottled beer is not expired. We had two expired beer bottles from over a year ago. Service is good.