I am red lobster person. One of those people who have been celebrating every major milestone with them since the 90's. There was a hair in the cocktail sauce. a hair that was just hanging off my food, after I dipped it in cocktail sauce. I wouldn't expect this from any restaurant let alone one where I pay $25 a plate average. And when it was discovered their was no shock or empathy for the fact I had been eating food that had been sharing a space with a stranger's hair. Am I wrong for feeling this warranted a bit more than... what dish did that sauce come with? This red lobster is trash and ghetto. Try staying a new tradition. read more

Red Lobster - They took the food with the hair on it before idi could snap a picture - Seafood Near Me - Tucson, Arizona

Wow so disappointing cold snow crab and indifference by the manager. 32.99 for the plate and this is as good as it gets. Site glad the restaurant responded. The link doesn't work so no way to respond. The problem with this was the lack of concern. The restaurant was 15-20% of capacity the waitress bailed on us after food arrived. No where to be found. I asked another waiter to help and he said he would find her. After 5 min I asked a second waitress if she could get the manager or my waitress. When the manager came out her response wasn't wow so sorry it was transactional let me take care of it. Then 10 minutes then cold crab legs replaced. Not another word about it from anyone. So if this is as good as it gets at 16-20% capacity this place is in trouble. Someone go train the staff. read more

Red Lobster - a restaurant with tables and chairs - Seafood Near Me - Tucson, Arizona

Ordered shrimp Alfredo. Imagine my surprise when it was served with tails still on the shrimp. Only caught it because one tail wasn't covered with Alfredo sauce. I've never considered Alfredo a finger food, and don't generally pick up the shrimp with my fingers. read more

We Decided to have dinner here tonight! It was about a 30 minute wait so we decided to wait and then the manager was nice enough to sit us at the bar since it was past our 30 minute wait time.... so we sat at the bar and Kayla took great care of us. Amazing service was given while she was knocking out those drinks super fast, the food was amazing. I had the Lobster Lovers dream. As my side I chose a Cesar salad & the lobster mashed potatoes... the kitchen was a little to excessive with the shaved Parmesan on my salad but aside from that everything was great! Guest experience is very important, tonight Kayla and the manager on duty (didn't get her name) provided our experience to be amazing. We will be back :) side note : Covid Precautions are taken care of, social distancing at the bar was the best I've witnessed so far in tucson. Very impressed and it made me feel more comfortable to eat my dinner! read more

Red Lobster - Lobster Lover's Dream - Seafood Near Me - Tucson, Arizona

I was very reluctant to go here, but I relented at the promise of free food. I'm all about free food. Part of my aversion has to do with the fact that I don't really eat a lot of seafood. Whenever I do, it must be fresh, without a hint of fishiness. Since Red Lobster is a chain restaurant, I feared that it would reek of fishy smells, and have fishy customer service to boot. I was dead wrong, as I found myself at a pretty solid chain restaurant devoid of the fishiness I've come to expect from places that primarily serve seafood. Part of that has to do with the service. Bradley was one of the best servers I have ever had anywhere, He is extremely professional, courteous, and even though my 2 visits were a month apart, he remembered my drink preferences. The general manager of the restaurant is very nice too, she is always willing to help out when needed, and whenever she can, makes sure to greet you when you enter and exit. As for the food, it is mediocre. My friend and I come here on Thursdays because of the specials, which includes the Petite Ultimate Feast, which comes with popcorn shrimp, lobster tails, and more, at the low price of $20. The last time we came here, I opted for the pick 4, which included a clam chowder, steak, and dessert, along with the entree. Although I wouldn't exactly say that everything tastes like it's freshly made, it was better than expected. not to mention, the fact that served within a good amount of time, cooked well, and very filling. That said, between the great staff, the portions, and the better than expected quality of food, I think this is a solid dinner spot. read more

I love their seafood pizza, but sometimes it tastes too salty. Seafood feast is a must for me, good combination of lobster, crab leg and shrimp. Oracle place is kinda of quite location for dinner, not very busy every time when I visited, recommend. read more

Red Lobster - seafood feast - Seafood Near Me - Tucson, Arizona

Kilee at the bar is outstanding every time we visit. Great value in drinks and food and always excellent service.

Bleh. I'm not sure why Red Lobster always sounds good to me, because I never feel like it's money well spent. We went in on New Year's Day, and it was relatively quiet, but we still had to wait a few minutes. No biggie, it looked like they only had one or two servers on the floor. Ashley waited on us, and she was great, answered questions and was very friendly. The food is never that great and is overpriced though. I got the Wednesday special, which was the four-course feast for $15. Salad was fresh, and the clam chowder was decent, but I selected coconut shrimp and was disappointed. As far as chain restaurants go, believe it or not, Outback has much better coconut shrimp. You get a small brownie with ice cream too, and it was okay. My husband got one of their feasts where you can select from several options. He got Walt's Favorite shrimp, which he loves, and he said his lobster tail was good, but he also ordered a sirloin and said it was awful. I tried a bite of it, and he was correct. It had no flavor and was really chewy. Again, our server was really nice, and she packaged up our leftovers nicely, but I just can't say much for Red Lobster. My meal was relatively inexpensive, but I think my husband's was well over $30. Much better food out there for that price. read more

This Red Lobster was probably the best I've had in both service and food taste. I had the Ultimate Feast with Brussels sprouts. All seafood was perfectly cooked and seasoned. The biscuits were served hot and delicious. Our server was amazing also and very in the spot with tending to our table. I highly recommend this spot if you love seafood. They are currently serving in restaurant, but there are tables that are closed for social distancing/COVID. read more

Red Lobster - Ultimate Feast - Seafood Near Me - Tucson, Arizona

I'm sure ALL the lazy servers are very happy with the new hours. Just make sure your servers boyfriend isn't living in the parking lot waiting for his girlfriend Yudi to bring him all his money to get high. Servers are always on their phone. Order the other day and so much stuff was cold and not completely there. This location is led by the worst management in the biz. read more

Red Lobster - Dillon Call the manger.. - Seafood Near Me - Tucson, Arizona

The worst dining experience. I had steak, scallops and shrimp. The steak was fatty and tough. The scallops rubbery and shrimp was ok. The fish came with a tomato garlic mush on top. Then they put it on the steak..... Not good. The scallops were very gritty .... Thank you Red Lobster for responding but the link you provided for feedback did not work. read more

Red Lobster - Seafood Near Me - Tucson, Arizona

RAW SEWAGE, 1 HOUR WAIT, FOOD SICKNESS... Need I say more? The good... 1. FAMILY - We got to hang out with our family and celebrate my father-in-law's birthday together. See pic! 2. STAFF - The staff was very kind and accommodating and worked well in their poorly-managed situations. The bad... 1. LONG WAIT - Group of 9 waited almost an hour to be seated even though we showed up at 3 p.m. on a Sunday. 2. NO BIG GROUPS - Only enough tables & servers to accommodate one group with more than 8 people. 3. NO CALL AHEAD - also no reservations even for large groups. The manager mentioned that another location offers call ahead and that he usually sends people there when they need reservations. 4. NO BISCUITS - weren't ready until 20 minutes after we were seated. 5. NO WOMENS RESTROOM - it was out of order, the poor hostess was allowing women into the mens restroom and standing guard outside the door. 6. NO DISHES - the drinks were taking a long time and the waitress told us she was waiting on dishes because the kitchen ran out. 7. NO STAFF - time may have seemed slower because we were all so hungry by the time when we sat down but it seemed like each time the waitress left she didn't come back for at least 15 minutes. It looked as if they were only 2-3 servers for the entire. 8. NO URGENCY - We arrived at 3:10 p.m. and didn't leave until 6:35pm. 9. MEDIOCRE FOOD - wasn't expecting 5 star, but also wasn't expecting such low quality food. The Ugly... 1. RAW SEWAGE - pouring from the Red Lobster building into the parking lot, then onto the street. WE HAD TO WALK THOUGH RAW SEWAGE TO GET INTO OUR CAR!! See pic.. 2. POOR MNGT - When we reported the sewage leak, "Restaurant Manager," Brad came out to take a look but was quickly distracted a friend who stopped by to show off his new Mustang. After a bit of chit-chat and checking out the new car, Brad walked inside to...? 3. FOOD SICKNESS - my fiance is currently sick..vomiting, cold sweats and diarrhea. We didn't know it was bad, so we gave some of the leftovers to our dogs who also threw them up! THE DOGS COULD NOT KEEP THE FOOD DOWN! The worst part of it is WE ACTUALLY PAID THEM to put us through this. Save yourself the trouble and just don't go there. read more

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Very pricy and the portions have gotten smaller yes increase prices quality not that great

Curbside food Great food but they have forgotten items last threes times I have ordered. One time the baked potato. Once condiment's. This time sour cream and butter My meal was 40$. Not acceptable. Of course you can always drive back but who wants to do that when you are sitting at the table ready to eat read more

After reading the Trish C. review posted 8/22/13, I now realize what was wrong with the fish and shrimp we ordered and why we both didn't feel good afterwards. I agree with Trish in that the oil used for frying was well past time for a change. It must have been dirty and burnt just like she said; good catch Trish (no pun intended)! It makes sense now why the breading was so dark and heavy; it was soaked with dirty oil from the fryer. Do the Health Inspections look at the oil in the fryers? Regardless, management is asleep in the pilot house! Watch out for another Valdez spill. Dropping a star for giving us indigestion that could have been prevented. read more

Service was good but food quality was poor. They need someone in the kitchen who know how to cook and can train their staff. We had fish and chips and they messed that up. read more

My God... where to begin. We went in today (wednesday the 25th) for dinner and let me tell you we were greeted within a minute of walking in by the manager who showed us to our table. Our server was attentative and quick to greet us and provide us with our drinks and appetizers surprisingly fast. I would provide names but I'm terrible with names I'm sorry for that but lets continue... What really struck me, besides the amazing service already being provided, was how amazing the food was. It was delicious, my sirloin was cooked and seasoned to perfection. I'm not kidding when I say I was surpised after every single bite I took, it was like waves of delicious flavors just coming and coming. I wish I had taken pictures but once I started eating, I just didnt want to stop haha. It was soo delicious and this is coming from a very picky eater and a former chef. Whoever the cook was, all I know is that it was a female since my server referred to her as a "she", well she was just amazing. I didnt see the manager in sight after she sat us so maybe it was her.. but regardless of who she was she deserves a raise and I'm sorry I couldnt leave a tip for her. I tried getting cash back and I was told by the bartender that cashback wasn't available. And although I really wanted to go back to tip her, I had my kids with me and I had to take them to bed. So i came here to tell you guys about her. Thank you for an amazing exquisite meal and an amazing way to end our night. My mom, kids and I thank you very much. Have a blessed night and I will be going in more on Wednesdays in hopes you are cooking that night again. read more

Red Lobster - My kids making up animals while we waited for our food. - Seafood Near Me - Tucson, Arizona

Okay food . The service was nice thought and I had a good time Butter-poached Maine Lobster Meat was nice as well

Karen (aka Kathy aka Jen) at the bar took great care of us! Awesome service and attitude all night. Also, everyone was wearing masks and the management made sure to sanitize bar top and chairs before we sat down. A+ read more

Good everything. Special thanks to my server, Jauna H. What a wonderful young lady. Give her a raise! So many of my recent dining experiences have been a disappointment that having a great restaurant with a great staff like this was a real treat. read more

I ordered delivery through yelp and grub hub. 1.5 hours later I still had no food. I called Red Lobster and asked them the status of my order and they said it left quite a while ago. I said well I never got it and with out me asking and without hesitation the woman on the phone said she would get another order for me going and bring it to me herself!!! Now be advised I was neither yelling or blaming her or the restaurant for me not having my food, I was being polite and respectful. She apologized for something that wasn't her fault. About 15 minutes later she showed up with my food, no mistakes, everything I ordered and as good as always. The woman who went way above and beyond her duties was Chrys Kotzambasis, the restaurant manager. I'm not from around here but I would wager this is one of the better Red Lobsters because if the manager shows that kind of dedication to customer service the rest of the staff usually follows read more

I am staying in the area for work and I wanted to do a takeout order. I accidentally ordered and prepaid from another Red Lobster on the same street name. Julie at this location was wonderful. She called the other restaurant and had my order made for me and I was out the door really fast...and my coconut shrimp was amazing! I am sure because of the pre payment it could have made it a little complicated, but She took care of everything! Thanks Julie! read more

Arrived here after a bit of nostalgia about how trips to Red Lobster was a sign of luxury to a middle-class child in the 90's. As adults, the biscuits taste EXACTLY the same (yum!). My dungeness crab plate was awesome. The crab was easy to crack and was more than enough for me. I was really satisfied. My boyfriend's lobster bake was disappointing. In addition to not looking anything like the photo, it was also not an impressive portion. Prices averaged to about $23 a plate. Service was good, but the host took quite a while to get to us in a fairly dead restaurant. Overall, our trip was okay. read more

Easy to order in and order out. Only complaint is that the food can be too buttery when butter is added but this isn't really a place you eat at every week or month so I give it a pass and keep the five star. read more

I enjoy this location! Restaurant is always clean and well presented. Food is always served hot & fresh. Mikayla is a wonderful waitress and I recommend you ask to be seated in her section. She's 100% on point at all times and very professional. Thank you Mikayla!! read more

We hadn't been to Red Lobster in many years, so when Partner had a bee in his his bonnet to have Dueling Lobsters, off we went. We expected to wait because it was peak time (7:00, Saturday night), and we did, at the bar for about 20 minutes. The bar and restaurant are much nicer than I remembered, and the lobster tank is way less obtrusive. Thankfully. Our server was Kellen, who was terrific. He gave Good recommendations, delivered our food in a timely manner, and pretty perfect timing. We ordered shrimp lettuce wraps as appetizer which were really good. It's for at least two people or for one VERY hungry person. We ate every bit of the shrimp and most of the lettuce. For dinner, we ordered Dueling Lobsters and Coconut Shrimp with fries, and both came with large salads, and of course the cheddar biscuits. The food quality was good, just not exceptional. The Colada Dip with the shrimp was different, in a good way. We couldn't finish the lobster because it was rich with the added shrimp (31-40, I think) and the creamy sauce on top. The lobster and biscuits helped to make for an exceptional breakfast the next morning read more

Red Lobster - Leftover lobster, shrimp and biscuits with a normal breakfast (chorizo and eggs, refried beans) the next morning - Seafood Near Me - Tucson, Arizona

My daughter and I ate there yesterday. She had the fish tacos and I had the Monday special - All you can eat shrimp. We both enjoyed our lunch. Our server, Ryan, was very attentive. read more

Lobsterfest is my favorite time. Lobster with anything. We both got the 4 course special. It included salad, soup, entree, and dessert. For the entree we had the upgraded steak and we added a roasted Maine lobster tails. The steaks were done right and were tender and juicy. The broccoli side was Green and crunchy, very fresh. The new Bourbon sweet potato side is incredible. I need that recipe. Our server was very attentive and saw to our needs. He packed the leftovers for us in a nice neat package for us to enjoy tomorrow. We'll visit again. read more

Red Lobster - That's only half the entree! Yum. - Seafood Near Me - Tucson, Arizona

Me and my six wives decided to go to red lobster for unlimited shrimp, we were excited to get a BANG for our buck. The live lobsters in the entry way really got us in the mood, as well as the graveyard at 2am ambience. The servers and cooks and busboys were lively and attentive, although they didn't seem to care about how we all ventured into the bathroom together, which was a huge plus for us. The bathrooms were so clean!!! The tasty garlic and lemon aroma made the perfect setting for our anniversary. I would definitely recommend red lobster. read more

All Covid precautions in place. Quick and friendly service with a good amount of attentiveness. Good portions and great quality food! Highly recommend trying or finding your way back to Red Lobster! Crab Pasta & Ultimate Feast were delicious! read more

I use to not be a fan of Red Lobster. I avoided going here for years. Just recently I moved extremely close to them and thought I'll give it a try. Our waitress Joni was phenomenal. She was sweet, funny and made sure everything was perfect during our dinner. We ordered 1.5 pounds of snow crab and mussels. The mussels were cooked perfectly and the sauce was amazing.. The bread that comes with it, is perfect when dipped in the sauce. On the down side. the snow crab was over cooked. Several of the legs were extremely dry and I had to toss them aside. Overall our bill came out to about $40. A bit over prices for what we ended up getting..but Joni made it up with her great customer service. read more

Omg. No one to greet us. Went to the bar. Bartender totally stressed out. Said he would help us but he had to do "inventory". Asked to go to another table. He said " It's up to you". We left right after that. No wonder Red Lobster is struggling to stay alive. With the service we were given tonight, time to close them all down. Very sad. read more

Very clean. Never made it past the door at the one on Oracle so gave this a try. Went on Birthday and very happy. read more

So we like red lobsters the food is always as u expect it. No surprises there I rate the food here a 4 and good consistently. However the service is a hit and miss. Today the service was one on his best day. He was not friendly not attentive not smiling just serious get your food and get out attitude...Walter style from Jeff Dunham. No drink refills no how is your food.... So some people should not be service people and he was the poster child for why.... read more

The food here is over priced and not as good as I remembered. The biscuits were really doughy and the rest of the food was just meh. Honestly would rather spend money else where. read more

So they have call ahead seating now but the food was horrible and bland. I would strongly encourage getting here early on a weekend.

I ordered food on 04/09 to pick up. I waited for 7 minutes on hold before I was able to place the order. The phone was picked up 3 different times during the wait and then went silent. When I was finally able to place my order the initial question I had asked needed to be repeated before I was able to place the order with Lily. When I arrived on time, I was told my order was almost up and I proceeded to pay the cost. Lily came out a few minutes later and told me that she was sorry, my order had been completed, but she had packed it away with another customer's order and it was no longer available. She explained that they could make me another order and when I asked I was told it would be another 15 minutes. Considering the time of day, etc. I decided to place the order again. Lily then said to me she was going to get the manager and have her comp my meal. She came back with manager, an older blonde woman who had her glasses atop her head, and I thought she comped my meal for me. At NO time did the manager look at me, apologize to me or ask me anything about the confusion. It was also obvious the manager did not understand the explanation given and there were a lot of back and forth as to why the mistake had happened and an additional meal had been entered into the system. Lily went back to check on the meal and the manager came out again and at that time asked if I wanted a desert and I refused it. Lily then came out and had my food and asked if I wanted a desert and I repeated I did not. I was given my food and when I got home the quality of the preparedness was not what it would have been if it had not been rushed. It gave me a little comfort knowing that the meal was comped. I checked my bank statement today and I had in fact been charged for the meal and to add insult to injury they had kept the tip!!! This is very upsetting to me because at no time was it explained to me that I would not be comped for their egregious mistake. Having been told that would have had an entirely different outcome for me. As it stands now, the lack of professionalism is glaring and even more so for the manager who NEVER once spoke with me on what had happened. Hope Red Lobster treats their other customers better. read more

My husband and I stopped at Red Lobster for dinner tonight. We were seated right away. Drink orders were taken. My husband's Coke and my ice tea were brought to us shortly after we ordered and so was his whiskey. We both ordered a cup of Lobster bisque. We both ordered starters for our dinner. Bacon wrapped scallops for him and I ordered the stuffed mushrooms. The biscuits were heavy and very dry. The bisque was very salty and the crackers were stale. After waiting over 40 minutes for our dinner we left. It will be a long time before we go to Red Lobster again. They were not that busy either. read more

Crab fest my a$$..... I ordered the "Dream" and the 2 king crab legs they sent out was not even 4 inches long and the other crab was even smaller I have a picture to share. There is now way I will pay $30 for 4 bites of crab and some pasta. They deleted my picture of my plate read more

Red Lobster - This is the king crab they tried to serve me for the "Dream" crab fest. Not even a half of a leg - Seafood Near Me - Tucson, Arizona

Listen--you know what you are getting with Red Lobster. We were in a pinch and needed dinner, and endless cheddar biscuits sounded really good. The service was top notch, and the food was just OK (a little too salty for our liking). Still, the restaurant was clean and everyone there was super friendly and attentive during our visit. read more