First time at a Longhorns! It was delicious start to finish. The ambiance was classy but cozy. Loved the lighting and seating placement. Our server was wonderful. He knew the menu, was attentive and helpful. Started with Wild West shrimp which were divine!!! So crispy, salty and sour. I loved it!!!! Margaritas were huge and delicious. The Parmesan crusted chicken was mind blowing. It was a huge succulent breast that was perfectly seasoned and topped with a cheesy, savory cream sauce. 10/10. My date got a ribeye steak medium well done, also tasty. It was thin for the price imo but it was very good and had great flavor. Overall I'm a longhorn's fan!!!! read more

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Sat at a table for 25 mins and never got a server. Even after asking the hostess, waited another 5 mins and no one came by. The restarting was not busy, and there was no wait. A group of 10+ was seated AFTER us and ordered their drinks, had their drinks and bread delivered before we were even approached. read more

So sad to remove Longhorn Steakhouse from our restaurant rotation. They got our order wrong and substituted a piece of gristle for a steak. This is the second time they have done this. Folks, The Cheesecake Factory is less than a mile away, with more meal options and better chefs. read more

Our experience at the Longhorn in Tucson was good. We walked in about 5 pm on a Saturday. We were seated within 5 minutes as the restaurant was fairly busy but not yet completely full. Our server came by pretty quickly and took our drink order. He was very busy as it appeared they were short staffed. We gave him our orders and we didn't wait too long before we were served. Our steaks were good, and we enjoyed our sides as well. As far as the ambience, it was nice except for a kid who was screaming and his parents contributed to his bad behavior. They thought it was funny. We wouldn't allow our children to behave this way and disrupt other people trying to enjoy their meal. We will return another day. read more

Great Place! I came in early for dinner, so, it took a minute to get seated. It was clean and comfortable. My waiter was prompt and informative. I had the Outlaw Ribeye, I asked for light seasoning and a true medium. This is what l got. Cooked to perfection, delicious! My sides were sweet potato and Caesar salad. Both great! Also served was a loaf of bread, very tasty. My wine was passable (but l am very picky when it comes to wine). Prices are the best that l have ever seen in any of the local Steak houses. This is a great deal for quality and value. I will definitely be back. read more

Food and service was un believable and so amazing My mom and sister in law loved it Perfect for families and for just in general going out read more

LongHorn Steakhouse - Perfect seats too !! - Steakhouses Near Me - Tucson, Arizona

Grilled shrimp, asparagus, Caesar salad, very good. Iced tea, cheesecake for desert. Server was good, restrooms were clean.

I drove from Phoenix on some business. I had a few hours to kill stopped in for a drink and an appetizer. The bartender was Stephanie greeting me with a smile and an outstanding attitude. After staying for the drink and the appetizer, I ordered the outlaw ribeye, which was suggested by Stephanie and was by far one of the best steaks I've had in a long time. if you're in the area or just driving through and looking for great food, served with a smile, stop by the bar and say hi to Stephanie. Very very clean establishment quick and prompt food great price but above all the food was outstanding thank you Stephanie I will return in the future. read more

I was meeting my friends for lunch. The host was on the phone, after she finally acknowledged me, she asked how many in my party then told me to look and see if they had arrived and went back on the phone. After my friends arrived she said there was a 10-15 minute wait. I was already there for 10 minutes but she did not take my name. After being seated our server took a while to greet us. She apologized and said she just walked in for her shift, it was 12 noon. After giving her our order she brought out water and bread, but no utensils. Wasn't sure if it was a rip off the bread and shove it in the butter cup service. She disappeared for a while and I had to ask the host for silverware. I ordered the burger, no cheese cooked medium. The burger was medium well and dry. I asked for ketchup and she brought it towards the end of our meal. The dining room did not look busy, maybe she was having a bad day. My friend said she's eaten there many times and this was worse service she had experienced. read more

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This was a busy sunday the wait was well over an hour. The service was only par to be nice. My steak was ok far over priced in my opinion however my wife's was served with hair making the entire experience a bust. read more

An improvement from the previous visit. The food was cooked properly and the best part of the meal was the steak. I would recommend eating at the restaurant because the service was great. My last order was to-go and was not a great experience. Nice cozy place for a steak. read more

LongHorn Steakhouse - Steakhouses Near Me - Tucson, Arizona

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Great lunchtime visit. We were in the area to have our car serviced. Wade was excellent! Lunch menu was great! Food was tasty. We have been there before. Never disappointed. Will be back again when we are in the area. Great dinners too! Portion sizes were perfect! Definitely recommend this place. No issues during our visit. It was fairly busy during our lunch. Staff did great. Nice ambiance. read more

We were a party of 14 and had to wait awhile on a weekend, but to be expected. Service was great and faster than expected. Waiters split up the table, one to each side. Everyone was happy with their meals. They even gave us each couple our own checks which was so helpful. The experience was much better than what we have experienced in Calif. where we live. We were here for a memorial. Maybe when I get back to Cali will have to give our local one another shot. This was good! read more

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I really crave Brussels sprouts in the fall and these are one of the only places that serves Brussels sprouts all year long! Lizzie was our waitress and she did amazing the ambience is as usual for a meat store the flavor is as usual and delicious great service! Good selection! read more

The service was awful the last three times. The food quality has also declined. It's too bad we used to enjoy going there.

Plenty of parking and a decent location. Ambiance was nice and service was fast Appetizers were good, but was very disappointed in the steak. Char tasted chemically and steak was over cooked. All in all not the best experience at this location. read more

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Service and steak. I have always ordered the small sirloin and been impressed with the quality. Tonight I ordered the same steak and there was so much connective tissue in it I could barely eat it. My son had to cut it for me! The service was nonexistent. Placed our orders and never saw or heard from anyone again til our bill was put on the table. Last visit to Longhorn. read more

The food and the waiter were very nice so it all started off great! The issue started when I needed to use the restroom. I walked in and immediately my nose was hit with a horrendous stench. One of the stalls had literal shit in it that had not been flushed, one of the sinks was backed up and filled with water, and the floors were disgusting. I'm extremely disappointed because that's a telltale sign that they are not a clean establishment if they can't keep up with restroom cleaning. I even went back after my meal to wash my hands and that stench was still there almost 45 minutes later. My boyfriend said the men's room was similar. I would definitely suggest looking for another restaurant, it was horrible how dirty it was. I will personally never be returning. read more

Came in for lunch, place was moderately busy. We asked for and were seated in a booth, right by the waiters station. Waited over 10 minutes as waiters came and went, inputting their orders on the computer right behind where my husband was seated. No one even glanced our way. After 10 minutes 3 people were seated at the booth across from us. Within, not even kidding, 30 seconds of them sitting down, a server showed up at their table with coasters for their drink order. Walking out I saw the hostess with bread and maybe water (was so mad I can't remember if there was water) and I told her 'apparently our table doesn't have a server.' She said, 'I was just bringing you this....' Whatever, I'm out. I shouldn't have to ask for a server! Went there for the first time last week and thought it was really good and our server was awesome. Second visit ruined it for me. read more

Jacob was an incredibly attentive manager and showed great kindness throughout our visit. He made sure to check in on our table multiple times, and his welcoming attitude made us feel right . Highly recommend!!! (: read more

've been a regular here, but I'm beyond frustrated. A few weeks ago, we placed a group takeout order and two salads came without the chicken. I called, and they told me, "Next time you order, just let us know and we'll add extra chicken." Well, I tried that today--and after waiting on hold 10+ minutes, the manager said that's not their policy and refused to honor it. She just kept repeating, "We'd refund you," but I didn't pay for the original order, so that didn't help me. When I finally got my salad, she was rude and forgot the dressing. Again. And the "extra chicken"? Just a couple sad, steamed strips--not even grilled like usual. Total letdown. I've tried to be patient, but the attitude and repeated mistakes make it really hard to keep coming back. read more

Ok, here's my breakdown...and basically these are all issues easily corrected if management had a clue. I was in Tucson & wanted a steak. I didnt need 5 star anything just a decent steak & some service to match. Longhorn wasnt too busy, was easily seated when I walked in. The server walked over & asked what I wanted to drink, iced tea, like always. He brings me the tea & I know what I want so I tell him, he mentions I get two sides. I look up and he's staring off in the distance. I get the NY & I mention Id like it rare minus, not medium, he shrugs, says he'll do what he can. I also say Id like some shrimp with the steak, he asks how many like Ive questioned his ability to count, which was weird. I also get the baked potato & rice pilaf, I ask for it loaded, but no cheese on the potato. A bit later he sets a small loaf of bread on the table, but fails to notice I had no silverware & leaves. I eventually get the attention of Iona, who stops, asks what else I might need & immediately returns with silverware. She did not seem hurried like all her associates or curt in her responses...this is how they should all act there, 5 stars to her. I get my meal, baked potato has cheese on it & no shrimp. Both the potato and the rice were undercooked. The steak was a nice cut of meat, at least it started that way. Apparently, the kitchen believes steaks need a pound of salt on them, which was the only thing I could taste. Justin, never realized he had forgotten the shrimp or that I didnt want cheese on the potato. He did ask if I needed a box about three bites into the the steak while running by. This place has a large staff, I have to believe its because they've never been trained to actually cover the floor proficiently. I also saw some folks leave a table & knock a napkin on the floor. No less than seven staff members walked by it before it was picked up. Thats just pathetic management... read more

LongHorn Steakhouse - Yea...cheese - Steakhouses Near Me - Tucson, Arizona

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2.5 Stars... Normally I am a fan of Longhorn, I love their signature Old Fashions, I definitely recommended. I'm in Tucson on business staying downtown and searched this location out. Ambiance was just like the rest, however the Service was NOT! I probably sat at the bar a solid 8 minutes (and I was the ONLY one at the bar and in bar area. The bartender that was there did acknowledge me, however never stopped inputting his credit card tips, to hand me a menu, a glass of water... nothing. I'm sure it's because while doing this he was complaining about "my 10 hour shift" he just put in. Finally another Bartender/Server came from the floor to help me. Unacceptable Longhorn, get better protocol on your bar staff. I'm not the only one on your YELP page that has Service complaints. read more

LongHorn Steakhouse - Steakhouses Near Me - Tucson, Arizona

I questioned whether we should come here or not for our anniversary but against my better judgment after reading the reviews we still came anyway today, March 19 at about 12 o'clock in the afternoon place had about two servers maybe five or six tables filled with elderly people, my husband and I Ordered soup and salad and a kids meal for our seven-year-old and appetizer took about 1015 minutes to get the drink drinks another 25 minutes for the soup and salad salad they put hot chicken on both of our salads which turned them into mush. The server was occupied by the elderly people sitting behind us on the side of us in front of us so so we got one refill of our drinks. After asking about five times my son never got a refill. I really wanted to leave her no tip at all, but my husband insisted on leaving her a tip we will not return. Service was super slow and food was not very good. read more

Really really good food and the best service! Hard to get both in one place anymore. Stephanie rocked. Yelp on!

The food was mediocre and very salty. The service was not that great, we had to wait for at least 30 minutes to get the waitress to take our order. We told her that we were ready to order when the appetizer arrived , but she just left and took the order of people that had just arrived. The whole time we spent there was not very pleasant and the atmosphere was cold not very welcoming . Not going back any time soon read more

Good but not great steak- but for the price I would say that it's reasonable. Service however is extremely slow. It could be attributed to the fact that there were several large parties celebrating birthday parties. read more

I don't like chains, but friends wanted to go here and how could I refuse? I want to first off compliment the servers; they were friendly, helpful and efficient. On the other hand, the ambiance was dated and a bit oppressive relieved only by the high ceilings. Hey guys, it's time to gussy up the old coral. Now to the food. We had no meat. Instead, we had appetizers and sides. On a hot day in Arizona, I probably wouldn't have wanted meat anyway, but the smell out front from the nearby burger joint was so off-putting that I preferred eating spinach and cheese dip, Brussels sprouts, a baked potato, and the tonions (their equivalent to onion rings). Sharing these, my wife and I had more than enough to eat. Was this collation good? Eh. It was edible. The tonions were easily the best of the four. The ice-tea was good and again kudos to the server who actually brought the lime we had requested instead of lemon. In brief, I'd go back if somebody wanted, but I wouldn't initiate a trip. I might feel a bit more positive were McDonald's not stinkily so close-by. read more

I dined there despite negative reviews. The food was excellent. Steak medium rare was tender and tasty. Service was attentive:. Enrique was an excellent waiter read more

Who doesn't like a great steak?? a good meal? Xceptional service? Ambiance Beautiful? All in all I will SAY THE FOOD AND OUR WAITER ENRIQUE ASK FOR HIM BY NAME WAS INCREDIBLE WARM FUNNY WELCOMING OMG this would be the ONE OF THE 2 only reasons to go to Longhorn Steakhouse. Treated us like family and the food IMPECCABLE AS THE Service was from Enrique. However must add that the girl who escorted us to the table HORRIBLE SERVICE SUCKED!!! Her attitude was less than acceptable. She didn't even have name tag nor waited for us to be seated WTH. Food and Enrique were the only reason I'd come back. If it wasn't I'd say UH DONT WASTE your time. We are from out of town even though came back to AZ on buisness. So 1 to 10 I give Longhorn a 8 out of 10. That's bein highly.generous after the experience I had today. Enrique hope ur boss sees this and your Impeccable service and perfect food and warmth God Bless U. Enrique to SAVE THE DINNER I MEAN LONGHORN. Until next time Stay Hungry!!! read more

Stopped in for an early dinner with my friend, had a gift card to use after they messed up my Christmas dinner order back in December! We were greeted and seated pretty quickly, a booth by the front door. Enrique came over to take our drink order, we ordered the onion app, along with the mushrooms. The onion was too salty so we sent it back with no intent to reorder but Enrique had put in for it already. We enjoyed it and I enjoyed my mushrooms, they were delicious! I ordered the steak (medium) and shrimp. I only ate the shrimp because the steak was a little more red and bloody than expected so I plan to reheat it in the oven later. The mac n cheese with the bacon is my fav so I ate a bit and took the rest to go as well. Lastly, we had the chocolate stampede with vanilla bean ice cream and it was pretty good, A LOT of chocolate LoL ..The place was pretty empty when we arrived but ppl started to trickle in as the night went on. The manager came by at some point to see how things were going. Enrique was great! So kind and attentive. Thank you! read more

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Starting with the positives... The mashed potatoes were amazing (suspect box but I like those). The lobster shrimp chowder was AMAZING! The ranch dressing on the salad was just what the doctor ordered!! Conversely, the Wild West Shrimp are WAAAAY better when paired with the "Thai chili sauce" provided upon request, Than the beloved ranch for the salad. They do not have a hazy IPA or any IPA on tap.... WHAT?!? Hubby had the pork chops and while the flavor was ON POINT, the texture was tough. Knife required! Service not bad and the bartender was attentive... that helps. Just ok at this location read more

LongHorn Steakhouse - Wild West shrimp and the pork chop dinner - Steakhouses Near Me - Tucson, Arizona

Food is the reason we go to longhorn and f for years it's been incredible just recently. I don't know if it's new management but the last two times we've been mistakes have been uncooked correctly and we were there when it wasn't busy and it still took 40 minutes after the orders were placed to receive the appetizer and then another 30 minutes for the steak and i'm giving it four stars because you cannot give one star just because you had two bad experiences out of 1000, but I just wanted to be noticed and I will change it cause I'm sure the next time we go it's going to be just as good as it's always been I still recommend the ambience service and food. Just ask that they make sure that cook of the meat is correct, but if it's the same managers and owners, they know what they're doing. We must've just had a bed experience and it won't happen again most likely. read more

I was skeptical going to this location due to the reviews but it's the only one near my air bnb. When arriving there was plenty of parking and the restaurant looks very nice. Walking in I noticed it was very clean and we were seated pretty quick. Ordered some appetizers and they came out very quickly and were delicious. But the reason I came was for a nice steak after a long day of no eating. The steak was ordered medium rare and came out almost well done and the char was very bad tasted like chemical and as if the grill was lot cleaned. Jacob the manager came over and asked us if he can have them remake it we agreed because we waited all day to eat. So another 30 min goes by and the second steak comes out and it's worse than the first. At this point Jacob comped the whole meal and gave me and my friend gift cards to any longhorn we want. Jacob went above and beyond as a manager to provide excellent customer service and take care of the customer. Because of the appetizers and Jacob I can give this place a 3 star but honestly I would have given it a 1 star without his interjection and resolution of the situation. Would I come back to this location again? Probably not but doesn't mean everyone's experience will be the same as mine. Could have been an off day for the cook. read more

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The service was great and the food for perfect! Always a clean place and I enjoy sitting there and relaxing.

Food was amazing and came out fast! Service was really good waitress and hostess kept checking on us to make sure we had everything we needed! Showed up around 4 o'clock for an early dinner not too many people, but still some, we were taken back right away and given a booth. It was nice and clean. We had an appetizer of spinach dip, cocktails fantastic old-fashioned, dinner was chowder steak lobster, sweet potato! Everything was delicious and cooked just right. Can't wait to go again read more

LongHorn Steakhouse - Lobster 6 ounce sirloin and sweet potato - Steakhouses Near Me - Tucson, Arizona

Ok , we had dinner at Longhorn steakhouse? My 2 daughters n myself. Place out order n we order cezar salad w bake potatoes n steak . I had steak n shrimp. Waiter said we r out of baked potatoes? What r u kidding? It will be 1 hr before they r ready. We should have left right there n then. Worse to follow. Order Cezar salad that hardly had any dressing at all. So we order side dressing to complete out salad . Order came out to the table n I look at my plate, presentation w looked like it was thrown on the plate n I sat there n waiter saw my look on my face n he asked is everything ok? I replied no look at the plate bad presentation Like it was slap on the plate n shrimp wasn't grilled w this tómate slathered on the shrimp I shook my head and said just leave it. So decided to eat a shrimp n it tasted awful I put it a side then tasted the rice no flavor I didn't know if it was pilaf or rice w red bell peppers? So didn't eat that either then ate my steak which was decent pushed my plate and asked my dad about her food , my steak is too full of grizzly can't eat much of it ? My other daughter had chicken Parmesan w Mac n cheese she said it tasted like eating Parmesan w cheese lol said Mac n cheese tasted like it was yesterday Mac n cheese. Wow what a night! Waiter came back to table several time apologized for the food . I understand ur not the cook . It's ok Then the cook came out n said can I redo your plate I said no it s too late n we had enough disappointment already I told him what is this sauce on the shrimp it's not even grilled it look boiled then slop this sauce on top of it? He brought me another shrimp still not grill looked boil n a side of garlic butter n it was as good as it got. Pd the billed n told my girls . Never como back to this Resturant again . I even ask waiter any baked potatoes yet ? He said no still hard omg ok thanks . I tipped him n said thx u. Too bad ! read more

Had dinner here tonight and it was amazing. It was a birthday dinner and we were greeted gracefully. The atmosphere was amazing. The food was outstanding and our waitress. She was amazing thank you to the cooks for making our meals so delicious. Definitely will come back. read more

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So we decided to return after a very long time of not Dinning in here. Ron was always our server every time we came, tonight he was not here. First and for most.... I'm not sure if the hostess knows she's suppose to smile? I have NEVER in my life witnessed a RBF like the hostess here at Longhorn. This girl is just MAD, she sat us and just walked away didn't even say "enjoy your dinner" or "your server will be with you shortly" she is just extremely negative. Which clearly was NOT a good 1st experience. Our server took a good 5 minutes before greeting us. I got the Cesar salad I specifically told the server TOSSED with extra dressing on the side... instead it came with 2 dressings on the side so I basically tossed my own salad... not fun.... Then the filet was Rare instead of Medium, it had to be taken back to be remade and then of course while the lobster tail was sitting under the heat lamp it came back cold. I don't know ... long horn could really improve on a lot of little things. I think what their lacking over all is their passion to strive for guest service satisfaction. Just sucks. Speak with your Host to fix her face and smile more because they are the first impression for a guest walking in that door. She didn't even say goodbye or have a great day. Had to wait about 15 minutes to pay because our server cut her finger. At that point we didn't even want to take our left over steak Togo. Everything about this experience was dysfunctional. I wish Ron was here to give us the best experience we always had. read more

LongHorn Steakhouse - Chop Steak - Steakhouses Near Me - Tucson, Arizona

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had my second and last bad experience at Longhorn having a waiter ignore my table most of the night but was on the ball taking care of the large table with 10 people.they were seated after us had their appetizers and bread on the their table as we waited for our salad and bread.when the bread finally got there it was cold and tasted like it was yesterdays bread hard on the bottom.our ribs finally came without the baked potatoes we had ordered and were told they ran out of potatoes it was barely past 6pm when we were seated.they did offer us an alternative side dish which were ok but not what i wanted.the manager was very apologetic and offered a discount on meal i would have just been happy with good service by the waiter who did excellent service to the table of 10 i guess a big tip was more important.when i cut into my ribs the meat was so dry i had to wash them down with my drink.needless to say we didnt finish our ribs as they werent as good as the broadway location.the waiter got what he deserved for a tip which i thought was still too much he was lucky my brother paid and he did leave a comment on the receipt on the bad service. read more