It was ok. The waitress was great. The food needs improvement for sure. Won't be coming back.

Years ago, the consistency (compared to other area seafood places) kept me coming back. They secretly overhauled the menu a year or two ago and ruined everything I loved. The cheddar bay biscuits weren't the same, the lobster pizza changed to a smaller, square pizza (why?), they had one of the best salads going but changed it to a chopped salad, and that was all before I even got my entree. It's no longer a secret that most of the stuff is frozen and reheated anyway. It's safe to say I'll never be returning but I'll give two stars due to all the great meals I had there back in the day. I also don't understand why its always packed. read more

I was put on the wait list after being told it was a 20-30 minute wait so I gave them the phone number and was told "we will call you when a table is ready" and we were waiting for 40 minutes for them to call us. My family and I just left cuz they close in 36 minutes as I'm typing this, very disappointed read more

Wow I have liked red lobster in the past but after this I will never be back. The service was terrible, the food was just as bad and the price was outrageous. The bathroom was gross the lobster was so chewy you just had to more or less swallow it. The filet was over cooked and tasted just like liquid smoke. The only reason it gets a star is for the bread. Worst restaurant experience I have ever had. read more

I stopped into this location thinking it would be like the Red Lobsters I'm use to in New York. Bartenders are friendly and no matter how busy they are they give phenomenal customer service. That wasn't the case here. Bartender Jeff ( tall older guy) did not engage AT ALL, and his approach and demeanor was that of a robot. The bar wasn't busy AT ALL, and he did everything he could to stay away from the two customers sitting at his bar. Although, the waitresses around him did a great job servicing his customers, I left there wandering why would Red Lobster have someone with no enthusiasm tending the bar. I most certainly will not go back there again in fear my experience will taint the great customer service image I have of Red Lobster. That establishment gets two stars only because of the waitresses. read more

I love shrimp! My visit today was very disappointing because the shrimp in the Admirals platter was way too salty. Won't be going back.

I generally enjoy every Reb Lobster experience I have - usually it's at every other Red Lobster location in the tri-state area I go to. This location always provides good front-of-the-house service, but the food quality lacks significantly. Tonight, my takeout order was dry as can be and was extremely sparse with the amount of shrimp in the dish. I also had to wait an additional 15 minutes for my takeout order to be ready (even though I gave them an extra 15 minutes buffer). I probably won't order from this specific location again. read more

Okay, so it's Red Lobster and not the most high-end dining, but it's still decent food. I brought my mom here a few months' back and we enjoyed a good meal. The biscuits were warm and plentiful, the shrimp was tasty, and the service was average. It's a nice place to come to every now and then and their shrimp scampi is always a great choice! read more

Very rude staff! Dead bugs on windowsill! Unkept floors! Very sticky tables. Won't be coming back here. I'll travel to a different restaurant if I want Red Lobster. read more

Well this was the worst meal I have had here in a long time . Ordered snow crabs they came out with a strange smell. Then they said they would give the the bigger one and charged me 32 dollars for them it should of been the same price since the other were bad. Service was very good food terrible. read more

Very disappointed w/ our "late" lunch at 2:00 on Friday, 12/14. Waitress was abrupt and unpleasant. Appetizer, Mushrooms stuffed w/ seafood was literally boiling when she put it in front of me, waited 5 minutes for it to cool a bit. Three of us at a 4 top table and she tried to put a pizza tray in front of me and no room or time to finish my appetizer. I asked her to put it some place else. Food was ok, very tiny bit of lobster on the pizza. Other two companions were 'quiet' about their food. Before we were half done, the waitress literally "slapped" the bills on the table. We hadn't even looked at the dessert menu and were still eating. When we finished, no one wanted dessert, but I ordered choc. cake to go. She redid the bill and we left. I won't go there again. Food was mediocre and we should have spoken to the Manager but had no time. I won't go there again. read more

I proposed to my wife here 4 years ago and the experience during endless shrimp was amazing. We have continued to go here on our anniversary every year, but after last night will likely be the last. Waitress was not friendly and seem very rude at the beginning. Very dissapointed! read more

Red Lobster thoroughly ruined our Mother's Day dinner. We placed an order for take-out: nothing difficult or off-the-wall, just lobster tails and side salads. When we got home and opened the bag, we discovered the tails were completely inedible: gray, slimy, and falling apart. It 's such a shame because this used to be a great location, but ruining someone's dinner so thoroughly on Mother's Day is inexcusable. They've lost our business. When the McDonald's we get to replace your food is considerably better, you've done one heck of a bad job. read more

I wouldn't even give red lobster a 1 star. We ordered from them for a 6:00 order on Mothers day and at 7:20 the food wasn't even ready. They were disorganized you couldn't even call their phone number. They had you wait and then hung up with no answer. A business that is run with no communication it is a wonder why they are still open. My mother is very disappointed and would never have me order from them again. I gave Red lobster another chance after the last time the quality of the food has been poor. This time it wasn't the quality but the service. You try to give business a chance in tough times they don't even let you up to date on the progress of your order. This is a no for me. There are many other business that want peoples business obviously they don't want mine. read more

Very disappointed! Called and made a reservation for a family of 6 to celebrate a birthday. Drove over an hour to get there to be told that they can't find our reservation and that they wouldn't be able to get us in for almost 2 hours. But we're taking people in left and right. Unbelievable! Will never recommend! read more

We went in and the wait wasnt bad but when we were seated it took ten minutes for the waitress to even ask us what we wanted to drink. We got the incorrect drink and had to wait a half hour for the biscuits to even come out. After our food finally came, our side of mashed potatoes was missing which we had to ask for twice and that took another 20 minutes to come out, by the time it was ready we were ready to go. The waitress also told my father there was a small add on fee to get a side of soup which was $5.99 (only $1 less than actually ordering it). It was not worth going, especially for their prices. I've been to other Red Lobster locations before and I have never had such bad service. Customers shouldn't have to remind the waitresses what they ordered repeatedly - especially when the waitress doesnt bother to check and see how you're doing and you have to flag them down... read more

VERY disappointed! The food took forever to come and the both lobsters came over cooked , salmon also over cooked. The manager that looks like a hippie had no excuse. The place is not even busy and the food was horrible . read more

Sat down at 8:00. My first red lobster experience. The Host was very friendly and offered good recommendations but the Monday night bottomless shrimp special caught my eye. I ordered that and after a few minutes I thought I should see how much longer they were open for. I saw that they close at 9 and immediately started to get pissed. Since the shrimp come out 2 for the first order and then one at a time for the next orders I knew I wasn't going to get my money's worth. The smoothie my girlfriend ordered took about 20 minutes and there was still no food in sight. My girlfriend doesn't like seafood so all she ordered was a side of broccoli which I wouldn't expect to take over a half hour to make or even the shrimp for that matter on a quiet Monday night. The smoothie was subpar and not worth it whatsoever. At around 8:35, I decided it was not worth waiting around for the shrimp I was going to get and then having to rush to eat the 2 orders to hopefully be able to get a 3rd order so we left a $5 bill and walked out. You would think that as a waitress you would tell your customer that they would only have the hour to make the most of their order but I guess I'm just the dumbass that should've known exactly when they close and all the rules to their Monday night special. First and last time I go there. read more

Food is always delicious. We love Lobsterfest! Full service at the bar is nice for when the dining room is full. The staff is always on the ball and they go out of their way to take good care of you. read more

Food was great. Waitress was horrible! Loud, obnoxious and never asked if we'd like refills. She also never said thank you or your welcome. This girl needs customer service retraining. read more

Great food. Generally good service although occasionally wait staff that's rude and rushes you. Management never greets u so that should be improved upon. HIGHLY RECOMMENDED PLACE TO EAT. read more

Saw many gave not good rating. But I like their lobster at least! Maybe those gave bad rating expect too much! I just want to give the fair rate! read more

Horrible...Went there yesterday for lunch after school shopping...The food was terrible...the "$25" lunch my son ordered was NOTHING like the picture...he (12Yo)... looked at me when it was served and said..."this isn't what i ordered"...the scallops werent' even COOKED...yuck, yuck. yuck...Should have gone to McDonald's NOT WORTH $50.00!!! read more

I usually love red lobster.. the service we received from our waiter was great however, the hostess not so much.. we did the online check in and then checked in with the hostess upon arrival. She advised us we would have a 10 minute wait; no big deal. However, as the restaurant began filling up, and many people who arrived after us began getting seats before us it became unacceptable. She then looked at us and told us "oops, I forgot about you guys". Are you kidding me? Her lack of manners and lack of organization is horrible. If you cant do something as simple as read names IN ORDER on a paper, it's time for a new career... read more

Went there for the "endless shrimp" special. What a gimmick. The waitress made us feel like criminals, telling us that "people are bringing Tupperware to take shrimp home. We we're watched like prisoners what we ate and how much. Most rotten dining experience, wanted to leave and go elsewhere. Learned an expensive lesson. Never again!!!!! read more

Favorite restaurant , always clean , very friendly servers especially one ( wish I remembered her name ) . Food is always fantastic . Call ahead option is the best ! read more

Biscuits are good. Behold the only positive thing. Shrimp was shriveled and drowning in greasy butter. Cost is irresponsible high. Dark and dated atmosphere. Tough to find anything worth buying on the menu. read more

Yummy. We had a good time. The waiter mark was high class service and deserved the awesome tip that he got.

Not bad, not good. That's how I would describe Red Lobster. I've been to several and they're all the same. Its owned by the same company who owns The Olive Garden, so you know that most of the food comes frozen in bags which are placed in hot water baths to cook. Shrimp fest is pretty much the only reason I go because no other places in the area have all-you-can-eat shrimp. Its clean and usually good service. read more

The food was good but the service was the absolute worst I have ever experienced. There was a line when we got there waiting to give their name because no one knew where the person was who handled that. I will never go back! read more

this place gave me the shits. there was a toe nail in my mash potatoes. the one sever moe was so rude and made fun of my gay friend for the way he talks then spilled my drink all over me the only good thing about this place was the big cook with dreds i think his name was amarion but he apologized for moes awful serving skills and rude comment. this place is crusty dusty musty and their lobsters were bad read more

This review is not to complain about food, this review is about something far worse. I made the unfortunate mistake of leaving my wallet on the bar after picking up my To Go order. I realized later that night and called back. I got a young woman who noted she asked around about it and that they had seen my wallet on the bar, but now it's gone. I asked for the mgr, who was nice and did her part to find out what went down. Ultimately, I was told that they did see my wallet on the bar, saw individuals sit by it and then it was gone. I was also told there are no cameras on the premises. I ended up filing a police report and I'm sure I'll never see my wallet again. What shocks me is that in 2018 an establishment is without cameras. What shocks me more, and frankly disgusts me, is that someone saw me leave my wallet behind and not only did they not try and contact me, but they just let my wallet sit on the bar ripe for the picking. My ID was in my wallet, which could have been tracked to my cell phone number I left with my To Go order. Rest assured, the staff was quick to note they have no cameras. So I guess they have nothing to hold them accountable, right? If someone had just done the right thing, this could have been avoided. Suffice it to say, I'm not going back. I have worked in many places where wallets or phones got left behind. I never once acted flippantly and ignored it. I treated the patrons belongings with respect and did my best to see it was returned. If this restaurant refuses to have cameras inside the building, they should at least train their staff on how to handle items that are left by patrons. read more

Ive been to red lobster in the past and always left satisfied. Sad to say it was not a repeat at this location. My lobster tail was bone dry and burnt. I asked the server to please send it back and placed an order or the lobster tacos and a new petite tail. Not even close still burnt still dry and the portion of lobster on the tacos was a joke I dont expect a whole lump but come on 2 little pieces. The only reason I gave 2 stars was for the biscuts and my amstel light. The only two things that were done properly. Step it up you have a big name to represent and an even bigger list of returning customers. read more

We've eaten here for several special occasions and invited family and friends and we've always been very satisfied with the food and service. The Waiters and Waitresses have been knowledgeable and friendly. read more

The bartender there is very rude. He takes forever to even ask you what you would like. Always grumpy every time you walk in. Also the take out is very behind and slow. I even placed an order for a future time and it still took an extra 15 minutes on top of that. read more

This was the worst red lobster right never been to. The hostess was rude she gave us a dirty look because we asked for a booth instead of a table and she kept staring at us. We ordered soup and salad and the soup was not very good they brought us out a new bow still mediocre hardly anything in it but broth. Salad dressing wasn't very good either. I'm not sure if it was from the food but I was sick all night. read more

Went here after going to the movies , walked in and sat and waited for over 30 minutes. We kept looking at empty booths and when we asked why we couldn't sit there and get served they said only the bartender could serve us , it was extremely busy and finally we gave back our beeper and walked out , how ridiculous I thought , and on top of that four sets of customers walked out . The manager was actually serving the food instead of running the place , I might add they had two hostesses when they only needed one . This is actually the second time I've gone to this red lobster and had a horrible experience. I even had a 25$ gift card , which I'm going to re gift to someone . read more

My wife and I stopped here on our first date night in 3 years and were gravely disappointed at the fact that this restaurant doesn't cater all that well to those with allergies such as gluten intolerance. Everything in their menu is cross contaminated with a gluten containing ingredient or kitchen utilities that come in contact with gluten. We were forced to find a different ( less classy) restaurant to dine. read more

I'm surprised by the bad reviews. I was in PA for a day trip and ate here yesterday with a friend. The service was great. Our waiter was very attentive & the food was awesome! We left very satisfied read more

Long wait after we put in order (close to an hour) to a very snippy and unfriendly waitress, shrimp was overcooked, waitress did not accompany cook staff when food was brought to table (salads first, then entrees...no waitress!) so it was "who ordered the salad with the ranch, etc" until we all finally figured out who got what. No refills on water were offered. Asked for take home boxes and checks after being there for 2 hours (not our choice), and waitress disappeared...so husband paid at register and found boxes on his own. Left a very small tip. Not sure who is in charge of the place, but they need better help and more trained staff, better organization, better chefs, pretty much everything. read more