I just tried to order for Uber eats delivery and was going to be charged an extra $20 to get the order processed because they are short on drivers. Should it not be I'm sorry it's going to take a little longer, here is a $10. Discount, thanks for ordering with us. What is going on now! read more

Portions are getting smaller and smaller I ordered broccoli and there were literally 4! The mac and cheese was barely covering the base of the container and so so so so dry!!!!! Was it even cheese inside?! Don't waste your time and money specially now that they added $10 dollar for various fees! I'm only talking about deliveries here. What a shame. read more

This way the slowest service ever. Food was good but you can't get them to work. BTW They are not busy read more

BLACKENED SALMON YES PLEASE !!!! & thank you ! For crab I would recommend angry crab pricey af but total worth it ! Lobster sauce for mash potatoes is my ultimate favorite side and the service is always great @ this particular location ! No smelly tables and weird funny smells here also which I'm picky about clean restrooms and they are very hygienic which I can appreciate with my OCD a$$ ! I love the lunch and dinner seems like the cooks are always on point. With this particular dish ! read more

I dont recommend it, waited too long 50mins to get our table. Just go somewhere else. read more

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We ordered the Wednesday special which is a 4 course meal for $15 the food was great! Our server Deborah S. Was amazing! We were very satisfied with her service! read more

Red Lobster - Fresh Garden Salad with Ranch Dressing - Seafood Near Me - Goodyear, Arizona

Service was great and good was even better, got our biscuits nice and hot each time. Our drinks were never dry and received our food fast, just great food and great service from a great customer service oriented gentleman. read more

I lost all respect for this chain and it's service . Biscuits were extremely dry , service was on edge because fryer was down and you can feel how miserable the staff was because of it . I ordered a loaded bake potato and it was horrible . My wife order Cajun shrimp pasta on the all week special asked the waiter Jacob pertaining to the shrimp endless price does that mean the pasta would be endless he stated yes just order again thru me , very curt. When her food arrived it was lobster Cajun pasta . We mentioned the disconnect and he states that's what you ordered ma'am before saying I could take it back and he was visually frustrated like he got brought out the wrong food . We kept it asked for a box and left . If this location is here 5 more years I would be shocked read more

Wow, what a disappointment. We used to love Red Lobster, but I doubt that we will ever return. They used to make a seafood Caesar salad (shrimp, lobster) that was to die for, but they discontinued it. Their portions have gotten smaller and their prices have skyrocketed! The quality has also taken a dump, I've had equal or better seafood at a fast food restaurant. I realize that inflation has hit all restaurants but cmon Red Lobster, your prices don't match your quality. read more

Server great! Food tonight lack luster. "Honey sriracha shrimp" no kick, no flavor, and all breading fell off?! Then, we requested fries well done, mean dark golden brown crunchy---not even close. Worst of all we LOVE their clam chowder, but tonight, I wouldn't go near it--all separated (oil, butter, cream and no "filling". We think it was either end or start of a pot?! Wish we took pic before it was taken away. Wont be back to this location for sure. read more

Red Lobster - Naked honey sriracha shrimp. (Middle) what was left as hubby isn't big on complaints. Next to Walt shrimp always good. - Seafood Near Me - Goodyear, Arizona

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I went to Red Lobster and let me tell you this. No nne was waiting but us and we had a 40 min wait. I asked if they were understaffed and the manager and he stated "no". Reviewing the dining room it looked like there was enough seats, so I asked the manager and he said he could seat us but the tables are not together. This manager I have talked to him before and as of before, it looked like he is not a responsible manager and just gave me a confused face. Jordan was our waitress and came to our tables and helped us and she was very professional. Let's see how the night will end after dinner. I will give an response that started out like a disaster read more

Red Lobster - Seafood Near Me - Goodyear, Arizona

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Shitty attitude by hostess, sat 4 groups before us. Sat us then moved us because they had the number of party wrong . We were only 2 but has us for 5. read more

Went in around 2pm, had been a couple years since I had been to a red lobster but what I can say is it was a disappointing experience. We started with the coconut shrimp that were tasty. We then got a couple different plates , one including scallops and Argentinian shrimp. The scallops were very fishy as if they had been defrosted and sitting for a while and the Argentinian grilled shrimp was almost chewy from being undercooked and tasteless. Overall the service was good , our waiter comped us for the scallops and was prompt. I would not recommend ordering those things. Hope I just caught them on a bad day .. read more

Red Lobster - Create Your Own Lunch Bay Scallops Broiled - Seafood Near Me - Goodyear, Arizona

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A nice young man name Roosevelt was our server - he was great!! He checked on us frequently, and he refilled our drinks... and even gave us to-go cups without being asked! A+ customer service, sir! :-) read more

I decided that for my 58th birthday, I was going to have an early dinner at a nice place. Now, Red Lobster was not at the top of the list because I had been here before a few times. However, since I was looking to eat at around 3:00P.M., and my other two choices were not yet open, so I ended up here. I ordered a Sunset Passion Colada and the Lobster tail, Salmon and Shrimp with Rice Pilaf (the rice was litterly a last minute change that they accommodated easily). From the hostess, the waitress and the extra help, everyone was friendly and professional. The drink was cold and refreshing. And, while it gave me a nice buzz, it didn't kbock me on mt butt. And, he food was hot and absolutely delicious! However, for some people, this dish they have a little too much olive oil. But for me, being Italian, no problemo! I'll be back. read more

Love coming here every year to celebrate my mother's birthday! The hostess with the long hair full of accessories that make it look like she rolled around in the seafood trash (seashells and other items in her braids) could use a major attitude adjustment and be a lot nicer to the elderly though...talk about rude! However, our waitress was absolutely wonderful and sweet! You just gotta make it past the kraken at the hostess stand. read more

The service and ambiance were good. The food was average or less. They need a new chef or product source. It was disappointing!

Literally so disappointed. Waited over an hour to get our appetizer, not even our main dishes. 5 people, was all that was in our group. It was not busy by any means in the restaurant. Finally after an hour and a half of waiting for our main course, we decided to just walk out. Our food wasn't even ready still! Non of the other workers had anything to say other than "wow". Don't waste your time. read more

This was the worst food I ate in over a year!!! Lobster was rubber steak filled with salt pototo's not done. No butter biscuits the worst. I can't even rate this. I will NOT RETURN TO THIS RESTAURANT. POOR!!!! Shrimp was rubber. Really????! Had to put a one star but it's not worth a star at all..... read more

The food was excellent, fresh and plentiful. The service was great and friendly. We will definitely go back.

This was the worst food experience ever at red lobster. Starting with drinks the teas was so old it looked almost like it was a solid! No biscuits. Food came out cold all of it. The seafood boil came with raw unseasoned shrimp. Cold mussels, and a random chicken breast ripped up on top? Wtf? Cheesy potatoes new side you get charged extra for is unseasoned fried potatoes with nacho cheese sauce. Gross. Like fair food or something. The fried flounder was also cold and undercooked. I left without eating because I was afraid of food poisoning with all the undercooked seafood. read more

Mother's Day rush and Red Lobster totally dropped the ball My family and I wanted something special to eat for dinner on mother's day. And being the not so originals that we are, we went with Red Lobster. Mind you, it's been over ten years since I bought use Red Lobster. We placed our order at about 6:45. We were told it would take 40 minutes. My son headed up there and the parking lot was packed. He found a parking spot for curbside pickup and waited for over an hour. In that time he called the number provided to report where he parked. He stayed holding for that hour and never talked to anyone. In that hour he said he only saw one couple get their order. No idea how long they waited because they were in the building. After another half-hour we decided to cut bait and bail. I tried to call any other number to cancel our order, but because it was now after hours I couldn't cancel my order. I was told by someone I got hold of with customer service that she couldn't help. That I should call the next day to get a refund. It's now been over three hours and they haven't even called after we weren't there to get our order. This is very unprofessional. I know it a small group of employees, but they should have had either a worker or at least a sign letting people know what's going on. "The current wait time is long. Approximately ???" "The phones are very overwhelmed. Let me write down your name and parking stall your in. But nope. Nothing. While my son was sitting there he saw a lot of people just give up and leave. I understand it's Mother's Day but steps should have been taken to keep customers informed read more

My mother loves Red Lobster, so we take here somewhat frequently. This location is pretty lackluster. The staff is hit or miss, sometimes they are great and sometimes they are really awful and it's about 50/50 which one you're going to get. Also as a side note, this location doesn't serve the cheddar buscuits. They never offer them and every single time I've asked for them, they've claimed they were out. And a general comment that I'm not too stoked about the changes to the menu. The prices went way up and the portions went way down. And a salad used to come with the meal but now it counts as your side dish. It's gotten past the point where it doesn't feel like you are getting your money's worth any more, especially considering they can't even pony up a few biscuits. read more

Red Lobster in Goodyear AZ on McDowell Rd. I'm done trying with Red Lobster. Everytime I order curbside pickup my order is wrong! Missing items every time! You tip for what???? Horrible service??? The food is not good either! Dried out sauce on the pasta, fish tastes microwaved, just to name a few things. I got old broccoli this time. Browning everywhere. I called and was promised a gift card for my missing item that I am still waiting for...... read more

Must be a supply issue. We went for dinner tonight. No lobster in the tank. We were seated right away but the menu selection was very limited. The stuffed mushrooms were not very flavorful seemed to be missing a basic ingredient SALT. I had the salmon ordered a full and it was just two half's. Not what I was expecting but two half's make a full. So not bad but would have loved a full piece. Our waiter was great. read more

Service was not good. Had to wait for a table for 5 about 1 hour when the restaurant wasn't crowded because the big tables section was closed. The food was awful. The steak was over cook even though we said medium. The lobster tail was dry and No flavor. Got salmon to go and when we got home the Brussels sprouts were burned and the salmon was very small. Will never go bad to red lobster. read more

Red Lobster - Sesame-soy salmon bowl - Seafood Near Me - Goodyear, Arizona

Delicious food. Great service. Went for a work birthday (mine) and the server and service was excellent. The shrimp linguine Alfredo was amazing, the biscuits are ALWAYS great. The best part was the surprise birthday ice cream complete with birthday candle. I will definitely be back. read more

Stopped in on Sunday 5/15/22 with my family for Dinner our waitress had a horrible attitude, very short with answers never gave any eye contact seemed very annoyed and frustrated, all we ordered were drinks she never even introduced her self, welcomed us or anything just walked up to the table and said "drinks?" While she stared at her note pad, we asked her about a drink and she just nodded as she wrote, I asked about a special and she just reached over in my face and pointed, the menu didn't specify what I was asking, we asked her for straws and she signed and placed them at the edge of the table, so I asked her if there was a problem, since she had a bad attitude and she just stood there with no response, all this while she had been very friendly and laughing with the other tables, we decided to leave. read more

I have eaten at different red lobsters and had good food and good service however this was the worst service and food ever. The soup was served cold, the stuffed mushrooms were reheated. Will never go to this restaurant if you can even call it that again. Terrible and would give it no stars. The staff was rude and very unfriendly and were more interested in TicTok videos then working and the Manager on duty did the typical head bob and sorry routine. read more

Now I remember why I stopped going to Red Lobster...it's such a waste of money. But I was sucked in because I saw commercials of the crab fest they had going on and I love crab. I ordered the crab lovers dream and it just wasn't good at all. It had no flavor and I had to put a ton of salt and pepper on the pasta. The crab also didn't have any flavor, was super dry, and there was barley any crab. You literally have to work soooo hard for the smallest pieces, even in the king crab which shouldn't be like this. Our server was also a mess. We were served our salads, she walked away and we had no forks. Took forever to get her attention for forks. When our crab legs were served we had to ask for crackers after she walked away again. Then my little brothers pasta meal was messed up so we were all eating while they had to remake his. The only good thing about Red Lobster is their biscuits. Other then that I definitely will not be back. read more

Every once in a while, I will make an exception to my rule against reviewing chain restaurants. And every time I make that exception, it's because I received exceptional service. I'm not a stranger to Red Lobster. I love sea food and it's one of the avenues available to those of us who aren't on the coast every other weekend. And compared to other Red Lobsters I've visited, I prefer the Goodyear location because it's newer and cleaner. As soon as we arrived, the hostess Maritza made a great impression. She was smiling and sat my girlfriend and I right away. And the service continued with our server, Jarrett. He arrived quickly, took our drink order and explained the menu with his own flair. I've heard others describe the same menu with less enthusiasm. It sounds weird, but when someone sounds genuinely interested in what they're selling, it makes the dining experience more enjoyable. Which is why I always ask servers about their favorite menu items. Jarrett was busy with other tables while my girlfriend and I dined on drinks and appetizers mainly. He was always present when needed and did a wonderful job from beginning to end. Our meal started with great drinks, those always delicious biscuits, and continued with the coconut shrimp. I love the pina colada dipping sauce! But to wrap up the meal, the garlic roasted mussels were a little disappointing. Several of them, nearly 1/4 of them were not opened. Pity. I know if we mentioned it, they probably would've made some more, but we were stuffed. Even though the food wasn't perfect, there are plenty more options on the menu that I'd love to return for because of the great service. Thanks! read more

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I visited this location twice in one week; both times I was unable to make it to the food part. On the first visit, we were seated and it took about 15 minutes for someone to acknowledge us and come to the table. Once the waiter arrived he told us the food items we wanted, we could not order because it was 8:20. Mind you, the restaurant closes at 9. So we left. Decided to give this another shot and arrived this time at 7:30. After being seated for about 15 minutes and no one coming to the table, my bf flagged down the hostess who said she would grab our waiter. After waiting a few minutes, the waitress finally came over and we realized this was the same waiter that walked by our table several times without even a simple "I'll be with you guys in a moment." Needless to say we left. Went next door to a different restaurant, and were seated, greeted, and served with 10 minutes of being there. This Red Lobster location should close for a few days, and retrain the entire staff, as they were not busy, it wasn't crowded either time, and the service we received deserved no stars. read more

I brought a friend here who was visiting from out of town who wanted to go. We went during Crab Fest and I had the Dueling Crab legs. This is essentially king crab, dungeoness crab, and an ear of corn. It was fine and edible, but nothing to write home about. I found it to taste more like saltwater than actual crab. I wasn't expecting the moon from a chain seafood restaurant, but at $26-$31 per crab plate that we got, our money would have been better spent elsewhere. read more

Red Lobster - Dueling Crab Legs - Seafood Near Me - Goodyear, Arizona

The wife and I came here on a Saturday evening. The place was very clean and the service was great. Our food came out fast and big portions. No complaints with anything. Definitely looking forward to going back when the have all you can eat shrimp. read more

Red Lobster - Seafood Seaside Shrimp Trio - Seafood Near Me - Goodyear, Arizona

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I was taking my wife out for a Sunday lunch and we decided to go to Red Lobster in Goodyear. We called ahead to see if there was a wait and there was non so we went, only to find a waitress who didn't know what was in the drinks and was very snippy and short with us. We ordered 2 triple berry sangrias and were still desiring on the food. The waitress came back with the wrong sangria drink and was rude. We came to the decision that we would pay for our drinks and leave. Needless to say this is the third time we have had poor service or the food was not up to Red Lobster standards. Our bills at Red Lobster usually range between 150 to 250 in price at least once a month if not more, this restaurant is now off our list. From now on we will go elsewhere. Very disappointed. I. McKinney read more

Stopped here after a Basketball tournament way out west. The restaurant is clean and the staff friendly. Salad was ice cold, with a cold bowl. Oysters were really good. Came with all the fixings and fresh. Coconut shrimp came with a pineapple dipping sauce that was a good compliment. The king crab legs were cooked well, but they put cuts in the shell to help crack so it made them kind of watery. All in all a safe bet for some seafood if your not at the beach in Mexico. read more

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I love Red Lobster and it's where my son took me for my 64th birthday. It was awful... $100 later. There were so many things wrong with the whole thing. Waiting 20 minutes to be sat after a reservation for 4 which we later found out wasn't honored because a server didn't show up. A whole section empty! Besides the calamari which was actually good, everything was slow and food didn't come out in order. Had to ask for the salad that eventually came out with the main course. The dinner wasn't very good. My granddaughters didn't even like their mac and cheese! Lobster, according to manager needed a steak knife to cut. I had to ask for utensils to crack my crab legs.. not at all up to Red Lobster standards. Very very disappointing. Won't go back to this location! read more

I am so disappointed in Red Lobster. The prices are going up but the selection is going down. I can't even get a house salad with my meal!! And they blame Covid for that, in April 2021! Give me a break. They just don't want to spend money. Plus, it wasn't even busy and we had to wait 40 minutes for our meal to come out. The green beans were so salty I couldn't eat them, the $23 steak my husband ordered was a small piece of tasteless meat. The coconut shrimp were over- cooked. This is the last time I will be eating here! It used to be out go-to place to eat, no longer read more

Wonderful food & drinks + excellent waiter (Jason C) = a great time! We went in tonight to celebrate and celebrate we did. Thank you Red Lobster, for living up to our idea of a special date night. Recommending to everyone read more

Red Lobster - Seafood Near Me - Goodyear, Arizona

Redlobster needs to stop using COVID as an excuse for very poor customer service. We came in on a MONDAY at 7pm. Party of 4, and the wait was 50 minutes!!! No one was there! Just a few parties of 2-4 like us. They are just lazy, and do not want to work hard to get a table ready. Besides there being plenty of tables available. Why are they still closing tables if AZ Gov. said restaurants can be at full capacity? It's up to each restaurant? Therefore, it is Redlobster that just does NOT want any customers. (Once seated, server was excellent) read more

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