Clam chowder was awful and seafood pizza was cold The waitress was really great but food was so so unless it was fried . Fried food was good and hot . Artichoke dip was good and hot as well . read more

We took 12 people last night for a Birthday Party. That is a 12 top on a busy Saturday night! They handled it with cheerful professionalism. We had called ahead earlier in the day and our wait was very reasonable. The food was good. What really impressed me, though, was the outstanding service. Our server was Jennifer D. She was amazing. She made sure that everyone's order was right, kept drinks filled, removed empty dishes, and all the rest without intruding on the party. She could not have been more professional. We had brought our own cake. She took it in the back and added candles. When she brought it out, she brought extra plates and forks without our asking. All in all, it was a great party, largely because of her efforts. I was very happy. read more

This place was goooooood. It was good. We had good service. As my friend would describe, our waitress was "sweet." However, my gluten-free friend would describe her service as "under-accommodating." While she was great for regular orders, she was reluctant to ask the chef about gluten-free dishes and instead made quick judgments. She also at this time told him that his dish would come with two sides AND a salad. It doesn't matter now, but keep this in mind for later. I LOVE the biscuits. We came here literally just for the biscuits. So, we were a bit disappointed when they first came out slightly stale and crunchy. However, they definitely made it up by giving us super fresh biscuits and more to take home. Nothing wrong with the food at all. We loved our meals: three of us ordered four-course feast and one of us ordered swordfish (the gluten-free friend). The feasts were HELLA VALUE. For $17, we got almost two meals worth of food! Overall this was a great experience and definitely better than our last friendly outing. Oh, and the waitresses accidentally charged my friend for a second side. But it's all good: we love Red Lobster biscuits. read more

Walked in, just a few customers there, waited nearly 10 minutes and wasn't even acknowledged that we were there. We left and went to Olive Garden. read more

Service is terrible. We have had to ask for biscuits multiple times. As we watched the table next to us get reloaded on biscuits multiple times. When asked to speak to the manager the manager came to our table and responded: "well I guess I will just tell your waitress to wait next to the oven" and "I pulled her away from making those biscuits". Take your time and money elsewhere. read more

This is by far the best seafood restaurant and the only one in town. The best time to go is before 5pm because all the crazy people go after 6 and you will be waiting for a table. Don't go on fridays around 7pm because you will never get in. They are high price but great food,make it your once a month date place and be ready to spend the money. read more

I had never been to a Red Lobster before, and was excited when my boyfriend took his mother and I there as a treat. Looking at the reviews before our visit, I was nervous but hopeful. From the moment I stepped in the restaurant, it was a bad vibe. The restaurant was dark, quiet, and everyone looked like they wanted to die. I thought the restaurant was empty it was so quiet, but nope, there were plenty of people there, they were just all solemn and sad looking. The entire environment of the restaurant was like being in a cemetary. Not only was it dark, but it was dirty too. The tank of lobsters up front was filthy. Trying to be positive, I ordered a sweet tea. Came out unsweetend, had to get that corrected. Service was slow and our waitress seemed scared of us? It was just the weirdest situation. My boyfriend and I had the lobster and agostino flatbread as an appetizer, and we had to send it back. It was just not good at all. Tasted like a frozen meal, and all you could taste was the cheese, which then again, had barely any flavor. I ordered the crab legs with a caesar side salad and lobster bisque soup. The salad and soup came out first. The salad was good, but plain. The soup... oh my god. Inedible. Tasted like straight up chemicals. Had to send it back. It was disgusting. The crab legs came, and thought not very hot, were good and a large portion. The famed biscuits weren't even up to par with my expectations. Overall, a horrible experience and waste of money, and I will never return. read more

See all

I just... have never ever wanted to write a bad review but this was so much. I came into the bar alone on my one day off a couple of weeks ago (wanting to try Red Lobster for the first time as a customer, I worked at a Red Lobster down in Dallas for a while during college) and ended up spending 2 hours and 45 minutes here. The bartender, a very positive blonde younger man, took fifteen minutes to acknowledge me even though he was walking in and out from behind the bar this whole time. Then, when finally greeted and asked if I was there for a togo order, I said no and was asked to show my ID. Fine, maybe it's a corporate rule but not one any of the corporate restaurants I've worked in have enforced, especially for just wanting a water ha. The next two and a half hours includes trying to order the white wine roasted mussels, and the bartender pointed at another guests mussel dish and said "That's what he has, are you sure?". I think okay, sure, but definitely felt a little weird. And then he did the same when I ordered a white Sangria. This whole time, it's 15-25 minutes in between being checked on. I try and be understanding, I also bartend at several restaurants and sports bars in the area. But it's when I order my entree. I ask for two orders of Shrimp Alfredo, and say "One of them is to go, so could you just put it in 15-20 minutes after the other?" He says yes, but twenty minutes later he lets me know he's now putting in my food. I'm confused, so I say, "Yes but just one of those is to go." Thinking I haven't communicated it clearly enough. He says, "Yup! I'll put that one in a little later since it's to go." Okay, cool...my food finally comes out almost thirty minutes later and finish half of it, put the rest in the box with my appetizer, and wait another ten minutes before the bartender says, "Do you want me to put that other order in now?". I die inside. I reply yes with a smile, trying so hard to be understanding and not to cry. After another twenty five minutes, I get my togo order and pay for my food. I know the time stamps sound hyperbolic, I know how guests can blow things out of proportion. But this entire time I was texting my boyfriend, who is a restaurant manager, and kept track of when everything was ordered because of the time it took to be greeted. I really should have asked for a manager, but being exhausted after working for two weeks straight, it wouldn't have been worth it to become a headache. It breaks my heart to have to write this, but it was completely unacceptable. Hopefully this review reaches the right supervisors to investigate the treatment of guests, importance of the steps of service, and the self reflection of staff to strive for clarity on guest orders, wants, and needs. read more

Omg! My cousin and I go here once a month, but we also went here on my birthday. Our server, Nathan, was OUTSTANDING! He went above and beyond for us! Good service is so important to the atmosphere. Creating an experience seems to be his specialty. Can't wait to see him next month! Thank you, Nathan, for making my birthday extra special! We'll see you next month! read more

Two stars because it's doubtful I'll be back. Just way too slow. Ten min to be recogni

The biscuits were the best part but the "medium rare" steak was so tough and the king crab was cold and dry. The replacement crab they brought us wasn't much better. The service was also not very good :( read more

Service was great and so was the food. I always go here when I am leaving those amazing biscuits or a special occasion.

Well things got better but not! Arrived to a busy restaurant and that's understandable. Was given a device to call us when the table was ready. As we walked over tot he bar and decided to buy drinks we noticed that there was 2 employ tables and when we asked If we could sit there we were told rudely that they were on some kind of seating style and could not allow us to sit unless the hostess seated us.... ok? So we sat at the bar with our 9 year old until the table was ready. Then when we get to our table we order and we then wait 8-10 minutes for an extra plate. All in all the food was good. The service--- uh--- it needs to be improved!!! Come on people this is hospitality and needs to be addressed!!!!!! Would not recommend a Friday night here! read more

We have been here three times in the last year and each time I come I feel like maybe I just don't like seafood? It's quite possible, I don't eat it often since my husband doesn't like seafood at all and I've never been a huge fan of fish. I just always feel let down but I don't want to punish a place because my taste preference doesn't match their genre. With that in mind I will try to be as objective as possible. This location is very upscale for a Red Lobster and has dim lighting and nice booths. The service has always been good every time we come here, some servers are just stellar. Also, who doesn't like cheddar bay biscuits??? They just keep offering them too! Those are soft, fluffy, flavorful and everyone I know likes them! Our first visit this year I was so disappointed that they didn't have crab cakes. I believe my husband got the swordfish which was pricey but he thought it was pretty good. I got one of their shrimp dishes and didn't especially like it, I thought it was okay but not worth the price. The last time we came was on a special occasion and had a great server! The mozzarella sticks we got as an appetizer were surprising. They looked like they came out of the freezer section of the grocery store and were around $8 so I didn't think they were worth the price either. On that visit we each got steak, different cuts and both were good. I also got crab cakes which I was really excited about and a lobster baked potato. The crab cakes were mushy, I think they couldn't hold up to the sauce so I was a little disappointed again. Today we were running a lot of errands so to keep the portion size down we ordered from the lunch menu. The cheddar bay biscuits were wonderful as usual. My husband got the wood fired cheeseburger with fries. The burger was fine but the bun was too crunchy for his taste and maybe a little small for the $9.49 price tag. I sampled some of his fries and found them to be quite bland. I built my own combo so I could sample a few things- I'm quite anxious to find out if I actually like seafood or not, lol. The coleslaw was extremely good, it was well seasoned and the mix was creamy and tasty. The clam strips were crispy and tasted fine but I couldn't really taste clam. I'm thinking the pieces were too small and maybe there was too much breading? I got two pieces of the fried fish. The fish had a good crunch on the outside but the texture on the inside was... wet? That may sound silly but I can't think of any other way to put it. It wasn't slimy, it wasn't overcooked or undercooked but the inside was too moist and maybe the opposing textures just threw me off. Also, it was under seasoned, definitely not bad but without seasoning it just tastes like breading and uh, wet fish. Also, I did not care for my rice pilaf at all. It was spicy, like Cajun spicy, what the hell? I asked the waitress about the ingredients and if it was normally spicy and she didn't know. She came back and said it wasn't usually spicy in a really unsure tone. There was a lot of food and we were getting ready to head out on the next errand so I told her not to worry about it, I just wanted to know if it was an execution error in case I wanted to try it in the future. She then told me it must have gotten mixed with something... like that was normal. So I'm really trying to be fair here since I'm not a seafood expert but one thing I am certain of is that their prices are high for the quality and execution that is served. Maybe I'm just ordering the wrong things and maybe if I brought a seafoodie with me next time they may put me in my place but I only find the experiences okay for what I am being served. In case you were wondering, yes I did just make up a word but I like it and to me, a seafoodie is now a legitimate title for people I know who love seafood. Maybe I don't like seafood enough to eat here, but why do I keep wanting to eat some then? I think some of the pressure has to be on Red Lobster to deliver something delicious. read more

See all

The service here was horrendous! After 10 mins we quickly got seated, however it took 10 minutes for our server to even get our drinks order and greet us. Drinks were brought quick but they were wrong. The server then took back the drinks and it took another 5 minutes to get the right drinks. Another 10 minutes passed and he came back to get our appetizer order, at that point we just asked for bread and told him we were ready to order. After ordering it took another 10 minutes to get bread. Another 30 mins passed until our waiter came back and at that point our drinks were empty and so was our bread. We asked for another basket and was told there was a "bread shortage". Maybe 5 mins later the bread came out. But it took another 10-15 mins before our food arrived. In all it was over an hour before we got our dinner. By the time the food came our drinks were empty again. I ordered a salad and the salad came out after my entree. My husband and son were also missing their sides and the waiter had to be asked. Once we finally got our food, the waiter came by almost every 5 minutes to ask if we needed boxes, then the check, then asked again if we needed anything else. He also never bothered to refill drinks while hounding us. At one point he also started clearing plates off the table, that we were still eating from! And we had to tell him "we're still eating that." The last straw was when he asked if we're ready for our bill. We finally replied yes and he grabbed the little handheld screen to pull up our bill (something we could have done on our own.) Then he just stood there as I searched for my card, inserted it into the machine and entered his tip. The receipt never printed and he said "someone will bring your receipt". We waited and ended up leaving because the receipt never came. I understand the rush to get off on a Saturday night, but I've never been so uncomfortable and badgered by a waiter. He also blamed the kitchen for the long wait, which I can understand -- but his lack of checking in on us before we got our meals was disappointing. His service was just horrible. read more

Food: 4/10 (bland and generic) Service: 6/10 Value: 3/10 (small portion for the price) Ambience: 7/10 TL;DR - It's such a shame how a once revered place can lose so much of its glow over a short amount of time This place is pretty much seafood version of Olive Garden, except it's pricier and give you smaller portions. Correction. Tiny portions for your hard earned $$$. The food was almost tasteless and oily for the most part. The service was average. The ambience was what you'd expect in a typical chain restaurant. It was a very unappetizing and regretful experience time and time again. The lobster was way overpriced and overcooked. The shrimp were either too sweet or oily. Everything else were bland and under-seasoned. I can go on and on, but you get the idea. We came here off and on over the years to give the restaurant couple of chances to redeem itself, but nope. Same disappointing experience every time. It was definitely better years and years ago when it was located on the opposite site of the highway before the expansion. All good things must come to an end I supposed. Such a shame. read more

Why does Red Lobster have to get rid of a good thing? The lobster roll sandwich was just enough for senior meal. Naturally they have replaced it with a shrimp/lobster(which hardly exists) mayo based cold sandwich. You can purchase much of the same at any Wal Mart deli...which I would not dare to try. There is no smaller portion senior meal available. I do not take left overs home with me. At my house, they end up forgotten in the back of the refrigerator until they spoil and are found a week later. My son had a salad with shrimp and tea. I ordered the above sandwich and peach tea. Our bill was over $30 with the tip. A bit overpriced I'd say. Please management, give us A reason to return. read more

We celebrated my son's birthday. We all had a great meal and wonderful service from our server Kim. She was wonderful! My meal came out just as ordered. We will definitely be back! Thank you Kim and look forward to seeing you again!! read more

Had to change drink twice due to a bug floating in the cup. Waited for the food that was cold by the time we got it. read more

Red Lobster - Bug with wings - Seafood Near Me - Denton, Texas

See all

Just awful. Can you go wrong with cheddar bay biscuits? Yes, apparently you can. The biscuits were hard and stale. The staff was very distracted with conversations between themselves. The waiter brought our salads without ever giving us silverware. Silverware took about 10 minutes to come out, my husband's only had a knife in it. Ordered lobster Alfredo, received lobster Mac and cheese that looked like it had been sitting under a heat lamp for a while. The scallops were extremely over cooked, very stringy. Overall the worst experience we had at red lobster. Will not be returning. Wishing I could give zero stars. read more

Not bad. Not great. Basically what I expected from a chain restaurant. The seafood feast for $15 is a pretty good deal and includes soup, salad, entree and dessert. The cheesy biscuits are always the best part, however, I must say the brownie sundae was pretty great. Everything else was just okay. read more

This is the only poor family meal take out experience I have had during this coronavirus time. I waited over an hour past my pick up time. I called during the wait time to check on the status and was told the kitchen was backed up and they couldn't give me an estimate of how much longer it would be. I finally went inside to check and ask for a refund if it would be much longer and my order was ready and has been sitting there. The food was cold. I didn't get all of the biscuits I ordered. The biscuits i did get were broken up in pieces. There was no tartar sauce or cocktail sauce with the order for fried fish and shrimp. There were zero apologizes for the wait time and complete lack of customer service. You would be better off to stop accepting orders if you can't handle them and have them out at the scheduled pick up times. read more

Had our graduation party here and they took great care of us! Food was delicious and services were on point! Had to wait a bit but that was expected after a UNT graduation. Thanks Red Lobster for a great graduation celebration! read more

Red Lobster - Seafood Near Me - Denton, Texas

THE WORST EXPERIENCE EVER!!! We've been coming to this place every other month and food/service are always great! However tonight's experience put all that down the drain. I ordered Lobster and Shrimp overboard. The lobster and shrimp were good. BUT.... the pasta that came with it - Langostino lobster and shrimp zoodle pasta was SPOILED!!! Yup! Freaking SPOILED. I took 2 or 3 bites and i could taste and smell it... and it was spoiled. Since we've been regulars here, i tried to make sense of what im tasting. Im trying to deny the fact that this dish is SPOILED! Come on now. How could you mess it up??? Even an untrained nose and taste buds could tell that this is bad. To make matters annoying, they're not apologetic about it. The manager didnt even say sorry for serving me a rancid meal. Nor a credit for just the rancid meal!!! I am beyond disappointed. Im just hoping the rancid meal they served me tonight wont keep me up all night. Or else.... read more

This used to be one of my favorite apps laces but sadly has gone completely down hill. The prices going up and amount and value decrease. Today my food took really long to come out and arrive infront of me. read more

My fiancée and I decided we were in the mood for seafood around 9:45pm on Friday night, and after checking Red Lobster's hours of operation and seeing they don't close until 11pm on Friday-Saturday, we decided to head that way. Upon arrival, the parking lot was dead, but we expected that, being the late hour. We were promptly greeted by the hostess and were shown to a booth, where we were introduced to our waiter, Josh. Josh was phenomenal in every aspect! He was polite, personable, professional, attentive, knowledgable, and prompt. He recommended a DELICIOUS appetizer (some sort of deep-fried crab fritters) and told us, in great detail, about all of their daily specials. To reiterate, Josh was hands-down the best part of our visit. Our orders were perfect, our glasses were always filled, our satisfaction was of genuine concern to him, and he even entertained us with his stellar personality. Bravo, Josh! The entrees were also worthy of praise! Absolutely delicious! My fiancée ordered the fried shrimp, and I ordered the Bairdi Alaskan Crab Legs. The menu said "a generous portion," but I kept my expectations low, given the fickle nature of most restaurants, especially seafood joints. I couldn't have been more incorrect. They must have brought me two and a half pounds of crab legs. For the first time in my life, I wasn't able to finish my entire crab leg entree, and it's a darn shame, because it was incredibly delectable! All-in-all, this had to have been one of my most unforgettable restaurant experiences in Denton. The food was terrific, the service was second-to-none (JOSH RULES!), and the establishment was both clean and quaint. Absolutely zero complaints. I will absolutely be returning soon. Sorry for being "those people" who come in and eat late, but thank you for treating us like royalty! read more

Ordered online for pick up. Soup and salad, nothing too difficult. Was told my order would be ready for pickup in 20 minutes. When I showed up I waited an extra 15 minutes to find out the food was not what I ordered. Only redeeming factor was that the manager was quick to give me a refund read more

This is not my first visit to Red Lobster but it was a first for this location. We didn't have to wait to be seated for dinner and were sat upon entering. Our server, Billy greeted me immediately. He was nice, knowledgeable, genuine and accommodating. His attention to detail was spot on. Asking targeted questions to make sure we got exactly what we wanted. And promptly fixing the issue when there was a small problem with my salad. He even checked on us at appropriate times without being bothersome. The food was plentiful and excellent as always. My eyes were bigger than my stomach so Billy was nice enough to package the food to go for me, and also bring fresh, warm cheddar biscuits. He made the experience enjoyable from start to finish. read more

The best part of this meal was our server. Her name was Brittany. She was very pleasant and attentive. The food was not so great. It was my husband's Bday and he wanted to come here since we haven't been in almost 10 years. I didn't realize it had been that long. He enjoyed his meal, but his green beans were waaayyy over cooked, but he did appreciate the mushrooms in them. Fried Shrimp also tasted as If they were from the freezer section at Walmart. I had the Seaport Lobster and shrimp. Good amount of food, but it was very bland. The lobster was too idk ( the texture was just off. It was like extra "wet" but not in a good way. Like really slimy. I was very disappointed. I gave most of my meal to my boys. My husband had the Lobster Punch which he thoroughly enjoyed and we all enjoyed the mozzarella sticks as an appetizer. The boys had their garlic shrimp which they enjoyed, but I feel it could have been a bigger portion. As I mentioned before, it has been nearly 10 years since we've been here so I had very high expectations so I was very disappointed. My husband said he was satisfied for the most part, but would probably wait another 10 years before he returns. read more

We were travelling and missed lunch, but it was too early for dinner. We decided to pop in for happy hour snacks. Oops - very slow service, and, since were the only people in the bar, we got to watch the staff coming/going/eating (even the guy with tables - big points off). Service wasn't BAD, per se. Our server was very friendly, but very, very slow. Food took forever, and our breaded chicken was very soggy - almost like the oil was not hot enough. It was not bad enough that I would boycott RL forever, but this location would not be high on my list if I were back in Denton. read more

My experience, use this location at own risk. Ordered $45 food and failed to receive complete order, Called store and management said would instruct take out person on correct procedures and hung up. No effort to replace items. read more

The manager took excellent service to make visit back to RL one of the best meals I've had in a while. Service was impressive food was cooked perfectly I recommend this place highly. Everybody has days that just don't go right. A+ to RED LOBSTER IN DENTON WAY TO MAKE THINGS RIGHT THANKS TO THE STAFF . read more

My children and I went in for dinner. It was not busy yet it took 15 minutes to be greeted. By the time we were greeted we went ahead and ordered. Our drinks were not refilled. We had to flag down another waitress to get biscuits and drink refills. We were there for an hour and half. It was not a good experience. read more

Went inside too have a meal. Their were only 2 other groups inside. The hostess tried to set is right next to one of the groups. We asked if it would be possible to have an empty table between us. She appeared irritated that we made this request, but after talking to a different waitress she was willing to set is at another location with a table between us. The very next couple that came in she set in the empty table between us even though there were plenty of empty tables. They are seem to be unaware of the pandemic. Hope this helps you to be aware of the lack of concern about the pandemic. I will talk to the manager before posting this to see if they are aware of the situation. I could understand if there were not many tables empty. But this was not the case. Do want to mention the meal was very good and or waitress was very pleasant. Just talked to manager which said since corporate opened up to 100% that they use every table and sit everyone together. This means that unvaccinated people are 1 foot apart since the booths are joined together. And even if you ask to have a empty table between you if available as in our case they will not honor your request. This is our last visit to the Denton Red Lobster. read more

We came at 5:30, the time that it said our food should be ready. They said they were out of salad, and all soups except for clam chowder since my daughter nor I wanted clam chowder they said they would send extra biscuits. We received our food at 6:30. Yes that is correct, we had to wait an hour for the food and we did not get the soup, butter for the crab legs, or the extra biscuits. I asked if I could use the bathroom 1/2 hour into the wait and was told to go to Olive Garden. This was supposed to be my Mothers Day present. We can not afford Red Lobster often. So disappointed! read more

I eat here about once a week. Empty tables everywhere. I was told 45 minute wait. Manager was very rude. If I come here to eat, I don't appreciate I don't appreciate being told that they don't have enough servers to serve a table for 1. read more

I recently revisited the Red Lobster as my granddaughter asked to go, this was a totally different experience altogether from my previous visit. It is good to know that they sincerely care about the customer experience. The hostess greeted us promptly, and then a man who I believe may have been the Manager of the location came to the front, and began talking to us. My granddaughter was asking about the lobsters in the tank, and the man asked if she wanted to touch the lobster. Although she was a little nervous, he reassured her that the lobster would not harm her. She then reached over and stroked the lobsters claw. Afterwards we were seated and immediately waited on. Our food came out within a reasonable amount of time, and everything was perfect. The portion size, the cost and the service we were provided definitely made up for our first visit to this location. We will be coming back to this location in the future. thanks again read more

The servers are the sweetest, they are a delight, BUT the lobster and crab were both very old and absolutely putrid, i sent it back twice and all the times the crab was still disgusting. Even the lobster bits on the lobster bisque was absolutely rancid. They need to get fresh seafood or they could really hurt someone read more

I know I've have good seafood at Red Lobster before, just not this trip. It had been a long time since I had been to a RL and I succumbed to their TV ad for all you can eat shrimp, big mistake. I tried all of the shrimp dishes; all of them where bland and the shrimp tastless. I'm sure the regular dishes were much better, from what I saw on other tables, and has been my experience in the past. The cheap shrimp dishes I had appeared to be more like TV dinners in comparison. If they weren't prepared ahead of time and frozen, I'd be surprised; they certainly tasted like it. This is a shame since I won't be in any hurry to return. When will restaurants learn they aren't doing them any favors by serving substandard food, especially if it is for an ad campaign designed to get new people in the door. read more

The service was lousy. WE ordered soup with our dinner and never got it then it took forever to get it off our ticket. My daughters dinner was over cooked and very dry and she didnt eat it.The waiter never came back and asked if we wanted more to drink. This place is hit or miss. The food was so so read more