Dominique was an exceptional waiter. He was prompt, polite, and demonstrated outstanding customer service skills throughout our experience. The food was fresh and well-prepared, which made the visit even more enjoyable. I truly appreciated his attention to detail and friendly attitude, it made a great impression. read more

Worst fucking experience i've ever experienced. it makes absolute no sense why i have sat in the parking lot and wait an hour to get inside and once im inside, wait ANOTHER HOUR to be seated, just to wait 2 MORE hours waiting for my food! terrible service and every single waiter keeps walking past us. worst place ever. period. read more

Good price for seafood lovers but I recommend only going to the Walton Way location in downtown Augusta.

We had my granddaughters 18th birthday party there on July 5th.The food was delicious from the appetizers to the main course. The service was impeccable. The waitress who was a very talented singer serenaded my granddaughter the happy birthday song, the overall experience was amazing. Thank you to the staff and management for making her birthday special. read more

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Ambience. A Service. B Food. A Price. A End of Jan 2024. Time to use up my coupons and gift card from holidays. $10 off $40 tab Jan coupon. Host was quick to seat. Ended up underneath an air condition vent. Had to move to alcove. Where it was much warmer. Service was friendly and swift once she spotted me. Immediate placed order as I knew the my order. Gen mgr came around and checked to make sure all was good. Nice touch. Gotta love those endless butter biscuits crispy fluffy and buttery. Coleslaw was fresh and crisp crunch cabbage. I added more pepper and hot sauce to give a twang. read more

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The Wife I ate here the week it opened 40+ years ago and it is not what it used to be. There is 1 great waitress who usual works the front of the main dining area. The other are good . The meals are 3/5 to 4/5. The prices have gotten unaffordable. The specials lately seem geared more to the BAR, than the food. read more

We arrived at 5 p.m. to join the rest of the party. The young man informed us we could not sit until the party arrived. The restaurant looks like every Red Lobster I visited. SOMEONE vacuumed the floors, and the walls were dust-free. Ensure that the team takes pride in the appearance of the location. The place smelled fresh and inviting. However, the ball dropped once we were seated. Our waitress made a complete spectacle of everyone's order. We were a party of ten, and I assumed Audrey was inexperienced until she said she trained the young man behind her. The Coconut Shrimp were crispy and Sweet golden perfection. The Brussels sprouts were burned and bitter. Yuck!!! I immediately returned. By now, we were ready to go, and because of my certain charges on the bill, we had to wait an additional 30 minutes for someone to adjust it. Overall, it was okay, not good. read more

Overall worst red lobster ter I've ever been too from the food to the staff everything is disgusting and the service from ms.Margret will never be forgot she was rude and had no manners in how she talks to customers for a manager she needs wayyy more training and shouldn't hold that title and told me "she was the person over her head" just disgusting behavior I wouldn't recommend eating here at all or even applying for work the a so bias!!!! And the whole restaurant has an aroma that isn't too pleasant either. read more

Tonight for my daughter 16th birthday we celebrate at red lobster on Washington rd the server ti was very sweet and professional also she has great patients if we ever there again I would love for her to be my server now on the other hand some of our guests did have to cancel they order but hey it happens it was 20 or more of us so we understand read more

Service was good. Food was awful. This is the seafood stuffed mushrooms. Not one piece of seafood on here. Super salty and floating in butter. I'd highly recommend to avoid this dump. I can see why they are closing. If I could I'd give them zero stars read more

Red Lobster - Seafood stuffed mushrooms - Seafood Near Me - Augusta, Georgia

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As a kid, I would be super excited to hear we were going to Red Lobster ! Years later...My husband was like you know there are other restaurants! We slowed down and even stopped going to endless shrimp . Well today, I was like I want Red Lobster! I was sad to find out the taste did not seem the same. The waitress forgot to bring out my bread but I reminded her to do so. It looked so good but wasn't the best. On the other hand, I am going to give it another chance. read more

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The food was amazing as always at red lobster but the ambiance and the service was terrible. We mad a reservation for a table and instead of keeping an empty table they had use waiting for thirty minutes just to be sat even though there was an entirely empty section of the restaurant that they weren't using to sit people. If it wasn't for the fact that the waiter was cool the rating would be a lot lower read more

Decent food with excellent service. I always love their shrimp and their drinks are pretty potent. Very cozy and clean environment read more

Red Lobster - Biscuits are fire. Very cheesy and Garlicy. - Seafood Near Me - Augusta, Georgia

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Great location for getting a birthday dessert for your birthday.I came to downtown to really get chinese from Happy China 2 and thought of getting my freebie which I was down there.I actually thought this time I'd get a chance to pick which item from the app and to my great surprise I got the Chocolate Wave Cake which was so delicious. It came with ice cream which unfortunately melted in the heat. But overall It was such a wonderful experience and really great dessert. read more

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I went to this Red Lobster to check out their fish and chips. I have to say, it is much better than the fish and chips at the Washington road site. The staff is very good. They are very friendly, and they treat you like a guest, not an inconvenience. The little cheese biscuits are pretty good. I like those. The coleslaw is bland. It is pretty much shredded cabbage. It needs some dressing up. I was not impressed. The actual fish and chips was not bad. The fish was a little bit on the overcooked side, and it was a little greasy. The breading was very good. Just the right amount of breading. The french fries were just French fries. They could use a little more crisping. That's what makes it fish and chips. The bathrooms are very clean. You could tell people maintain them. I would probably come back someday. Maybe even for a lobster. They're lobsters are very expensive, so they better be good. read more

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Red Lobster on Walton Way was very disappointing tonight. The Cheddar Bay biscuits were doughy, and the Lobster Tails were overcooked. The waiter was not attentive. He never came by to ask if everything was okay, nor did he ever offer to refill the tea. In fact, he seemed rushed even though the restaurant was not that busy at 6 pm. I've heard the Washington Road location is much better. I will definitely try that next time. read more

I've been coming here for years whenever Im in town! Came in today for the lunch special with my some of my extended church fam. Food was spot on (I was too hungry to take a pic) Our waiter Tim was super nice, friendly and kind, service was great, it was a wonderful experience read more

Red Lobster - Front Entrance - Seafood Near Me - Augusta, Georgia

This establishment gets 5 stars from me! Friendly greeters upon entering. Had called in to be added to the waitlist. Overheard that some staff called off for the day but however this didn't effect their service or quality of food. We were early so there was a wait time--10 min past our time of reservation. But when we were seated Tamika, our server was pleasant and very prompt with our order. Everything we ordered was fresh and hot-cooked to order. The coconut shrimp are a hit indeed as well as the coconut-ish dipping sauce. Hubby had fried calamari and it was plenty to share plus cooked to perfection (not rubbery like some restaurants that overcook it). Great atmosphere, food, and attentive service. They never missed a beat or slacked on service even though they were short-staffed. Kudos to management and the staff!! This made our date/concert night enjoyable! Definitely will frequent this Red Lobster again. read more

Red Lobster - Parrot Isle Jumbo Coconut Shrimp yum! - Seafood Near Me - Augusta, Georgia

I left this establishment alone about 15 years ago.The baked potatoes are only butter and sour cream,I stared bringing my own Chives,Cheese and Bacon Bits.It is disappointing less product for a higher price.I do not mind paying for good food I know what good food is and this is not it.I have shrimp in my freezer larger than they.The good is to greasy even the rice and tooooo salty.I guess the ride was good when I rode. read more

Even though the prices have gone way up I still like to come once in awhile and man my experience was amazing. Jeremy our waiter was awesome!!! So attentive and kind and we never needed anything cause he brought it for us. He will be my go to waiter when we come here again. The endless shrimp was delicious only bad thing is that we didn't know that on the weekend the price goes up to $22.99 instead of $17.99. Besides that all was 5 starts!!!!!!!! read more

Amazingly fresh & very well seasoned and great customer service ! Red lobster never disappoints read more

Red Lobster - Salmon New Orleans (Full) - Seafood Near Me - Augusta, Georgia

Me and My boyfriend went there yesterday because I love seafood. It was so delicious and our waiter Tim made it a great experience. The food was cook to perfection, biscuits were good. The drinks were amazing. If you decide to eat there, hopefully you get Tim as a waiter and enjoy the atmosphere like we did read more

Red Lobster - Our drinks - Seafood Near Me - Augusta, Georgia

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The service was poor, and the food took too long to come to our table. When it did, it was cold. Never did I expected this kind of service from Red Lobster, especially for the money I spent. read more

Came here for dinner with friends. Food was great! But Tim is phenomenal waiter! Very quick , nice, and kept making sure everything was going well! I highly recommend coming here and asking to sit in Tim's section! You will not be dissatisfied! Thank you so much Tim for this amazing experience! Keep up the good work! read more

We had an awesome waiter( I wish I could remember her name). I don't eat shrimp and all that jazz,but on Sunday after church this is the place. It is a very nice establishment and their is ample parking. Great place for lunch and great conversation with friends. Can't write a review about Red Lobster and not mention those irresistible cheddar biscuits! They have a very nice drink menu, but I didn't partake this time. I have had fresher Ahi tuna, but I guess if shrimp and lobster is what your in the mood for then I would say this is your spot. read more

Red Lobster - Seafood Near Me - Augusta, Georgia

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To start off our waitress Cierra did a PHENOMENAL job! Was on top of it, and seeing the way she worked her other tables around us, I could tell she was there to WORK. We were told they were short staffed which is understandable but what baffled me was about 4 of the staff members that I saw walking around doing honestly whatever they wanted and obviously had enough time on their hands. On top of that being told the wait will be a hour. The manager stated to me and I quote "with the staff I have here tonight, I don't wanna overwhelm/over work them". Didn't feel welcoming. Felt like they were annoyed that a large party showed up and didn't wanna deal with us or we ruined their chill easy day. The hostess out of all people looked scared to touch the computer and scared to make a decision without the manager next to her. The manager was "trying to accommodate" but it was awful. Then to watch her go sit down next to a customer, take a deep breath, roll her eyes, whisper something then laugh...was unprofessional. I do not recommend this specific restaurant!!! read more

A couple of weeks ago, I had an opportunity to have lunch with my mom and sister. This Red Lobster sits on a main road in Augusta, not far from their courthouse. I was so excited to have my mom out and about, I didn't even know what to order. So, here we go: We waited about 10 minutes, for some reason there was a small crowd for an early Saturday lunch. Our waiter was a nice young man, who had a few tables, which were large tables. However, he took very good care of us. I ordered a sweet tea and a Chicken Caesar Salad with extra dressing. Mom ordered the flounder with broccoli. My sister ordered the cajun pasta alfredo. Everything went well and we were in love with the entire visit by those amazing BISCUITS!!!! Thanks Red Lobster!!! read more

ALASKAN GRAB legs, we're cold, manager rude.....she removed the diet Pepsi after my complaint. Do not recommend this Red Lobster restaurant. read more

I go here with my husband, but I don't like seafood. They used to have some good non-seafood options, but not so much the last time I went.

Staff was super friendly to us even though we lost track of time and walk in the door at 9:30pm and they closed at 10:00pm. My fiancé insisted that we leave, but the friendly staff insisted that we stay. That was very kind of them... The food was awesome, I'm still eating off my leftovers. Meaning they weren't stingy with the food like some places.. read more

Red Lobster - Seafood Near Me - Augusta, Georgia

The food was good. The service from our waitress was great. Only problem was the wait for a table. We were there at lunch and restaurant was about half full, however they were understaffed. The hostess and manager were helping with cleaning the tables but were neglecting the waiting customers. Several people left because of neglect. The wait time could have been endured if the customers were kept aware of the status - little more TLC from the hostess. Once again the waitress was superb and got our food out quickly. read more

Staff friendly but the service was very slow from the start. One of those that you wonder who your server is and do not get a drink order in for 10 minutes. We sat in the bar area too, so that was surprising. Ordered a pina colada that was over priced and tasted like a virgin. When asked, they said we had to pay extra for the "real rum". Not especially impressed by this place. Good location, seems to get a steady draw of customers, but we will probably not return.... for a long time, if ever. Also, RL if you are reading this: How bout options for vegetarians that are dragged into your place? If not for your biscuits and baked potato, couldn't convince anyone to come along. read more

Okay........The address says Walton Way, but we know that this fine establishment is actually on Gordon HWY....you know how most Augustatians have an aversion to anything affiliated with Gordon hwy ! This was my first visit, it was Saturday evening and I did not feel like dealing with the traffic on Washington Rd! Enough babble, let's get in with the review PARKING LOT - The handicap parking is not in the front of the building, rather it's located on the side/rear parking lot! Why is the handicap parking further away than the regular parking?? FAIL! ENTRANCE/WAITING AREA - This seems to be the norm for most RL establishments...there is enough room to house 50 patrons(standing), but it only have enough seating to accommodate 8-10 patrons. This place doesn't do pagers either!....FAIL! FOOD - All RL's are creat equal except....My dessert. I asked for two Key Lime pies to go, and the waitress came by with all pies, nicely bagged, and in world record time....that was pretty nice. HOWEVER, while we were on the road my wife opened up the bag and boom...a wtf moment....THE KEY LIME PIE WAS THIS 3" DIAMETER PRE-PACKAGED PLASTIC PUDDINGESQUE CIRCULAR CONTAINER! This was not a slice from an actual pie, this was a no-shit-pre-packaged-lunchable that you stuff in your first grader's lunch box!!!!! Do they do this crap at the Washington Rd RL?.....FAIL, like we need to boycott this place fail. SERVICE - It was not busy, so I can't gauge this one. Our waitress was awesome! We don't have that usual need to flag down someone and ask them if they can be your waiter, or have to put out an APB on your server because you haven't seen them in 20 minutes..... FIVE STARS! Has anyone else received a "pudding cup" when you asked for you desert to go? read more

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Come here at noon and see a lot of car outside. I like the atmosphere. The waiter is quite nice and we eat well except the cheese ball that is a little sour. read more

Red Lobster - Nice meal and totally try my taste Langostino Lobster-Artichoke-and-Seafood Dip - Seafood Near Me - Augusta, Georgia

We had dinner here after the Covid-19 pandemic as restaurants were opening with limited seating. The food and service were excellent. There was plenty of separation between guests and all employees word masks and were taking precautions. We felt very comfortable and will definitely be back. read more

Oh so delicious. We have 2 locations here in Augusta. Washington Road and Gordon Hwy. This Gordon Hwy location is my favorite. The cooks have been here longer and are more familiar with the brand. The staff members are teamsters. They work together to keep customers happy. Restrooms always clean and well stocked. This location has been here for a mighty long time. I love Red Lobster period. But this location in one of Augustas best assets. read more

Red Lobster - Seafood Near Me - Augusta, Georgia

My family and I visit this establishment and the atmosphere and service was excellent! Our waitress Nancy was courteous and if you're lucky you'll get her! The food was cooked to perfection and the drinks (wow)! You have to try! If I'm lucky we're go for lobsterfest this weekend! This IS the place to visit, read more

Red Lobster - Seafood Near Me - Augusta, Georgia

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I never ever have had seafoodcooked correctly at Red Lobster. Its always these everywhere I visit RL. The Shrimp is not cooked all the wat, samething for the lobster. I always have high hopes but, I am always disappointed. Service wa good, a new employee to Augusta Georgia from Massachusetts. Great smile. read more

Red Lobster - Is it possible to serve Wood Grilled Shrimp woth poached shimp? - Seafood Near Me - Augusta, Georgia

Horrible delivery service. Claims it delivered but never delivered. Don't order from here. ZERO stars.

Lackluster to say the least. The Pokè looked nothing like the picture in the menu. My sangria had an old disgusting looking strawberry on it. My husbands crabs were all mushy. Disappointed. It will take a lot to get us to come back. read more