Lovely staff Super clean and safe…read moreEasy access from the freeway You are my go to when i need storage!

Typical average storage facility; certainly not one of the more contemporary facilities…read more But once you rent at a good price and move everything in after 2-3 months they boost the price by 30%_40%. Feels like a bait and switch. Would recommend going elsewhere that operates with some integrity keeping the price and increases in line with quoted pricing.

The question is.. what went well..?? Honestly... not much at all. Everything I touched went to…read moresh*t! What's that you ask? "But Kristen, you gave them Five Stars??!?" Well yes I did! Sometimes, it's not about things going so Smoothly, it's about when things all fall apart, how well can the business or entity *handle* the mess of it all falling apart, or how can they make it right when everything is going wrong? THATS what is equally as important to whether or not the situation/service/product is satisfactory from the very beginning. If you are like me at times... and I mean during my ten+\- stint during this long U-Haul Relationship I've managed to now invest in... (how did this happen?) -we're talking an affair with a 26' truck and 9' Van loaded to the brim, for a month, but not before being towed around town, illegally (not Uhaul's fault- but the Bitches at Aria apt's, and I'm fine calling them out on it... learns your A.R.S's broads!), an impromptu "garage sale out the back of the truck (not at my discretion!) again not Uhaul's doing but funny now that it's in the past)... then going into storage for "a month" (ahem) sh*t hit the fan so that means 9 months... then trying to move out of THREE storage units by myself (5'1" me!) across town in a 15'er... units locked - not locked - locked - not locked, closed at ten, do I know? I don't know... you get it.... The GM at this location cannot be MORE amazing. And I mean amazing like you would think in his spare time as a male he was a kindergarten teacher for special needs children. I say this with the best intentions because it would take AMAZING patience, calm tone, voice control, the kind of person that remembers to Smile when they answer the phone (like they teach you in "upselling class", and he ALWAYS answers his phone. Friday night at 9? Yep. Sunday morning inf at 11? Yep. Monday evening at 630? Yep. Unfortunately I know this. Now... there is one gentleman I have to add... stay away with a ten foot pole, he would ruin your best day and make you say "Kristen wtf are you talking about you've lost your mine you're a liar and I hate you!" That's NOT Brian. You want Brian. Honestly, I think Brian keeps him on board because maybe they can't pay unemployment cause it'll raise the rating too high - or possibly he's been there so long Uhaul is obligated to him - I don't know I have no idea why they keep this person. He could be a relative of Joe the owner of Uhaul. There has to be a reason because this guy doesn't deserve a job cleaning the amalgam traps at the dental school honestly. But who knows, everyone has a family to feed...maybe they should just put him in the back so he doesn't have to work with anybody. Other than that disaster, Brian At the Cave Creek and 101 Uhaul is amazing and if you need a truck or storage...I couldn't more recommend going to see him ... and even the two ladies that work there that impress me by being able to drive those 26 foot trucks are super awesome also !

I went to the U-Haul center to refill a propane tank for my barbecue. It was Sunday and it was 4:45…read morepm. I was greeted warmly and asked what I needed. I let them know. I was there to refill a propane tank at which point the guy that was speaking to me immediately looked at the clock. And then this very large heavyset girl with short black hair said oh we can't refill the propane because somebody got burned. I find this to be highly unlikely and probably a false statement as propane when it is dispense comes out cold not hot. Also, the large propane storage out there if that would've been on fire there would've been black smoke black char black anything. And it was pristine- it actually looked brand new. It was basically a lie. They didn't want to be inconvenienced because it was near the end of the day. I didn't question them I said thank you very much and I left just cause I'm the better person. But I think that your Customer Service is absolute crap. I think your employees should probably be reviewed because they're probably lazy. They don't seem to care about the customer which means they probably don't care about their job, especially the heavyset gal. I did not see her name, but she was the most ridiculous of all of them. Please learn from this and improve your Customer Service training or hire better people.

Bernie & Nickie were delightful, Best Customer Service and the professional knowledge…read more I highly recommend anyone looking for storage to please call them. I feel my items are safe and would use them again in moves to come. Teri

This is an excellent location for my storage needs. Gus and Theresa are always professional and…read morecourteous when I need something or just bump into them on the grounds Really any of the office staff is very helpful and friendly. I feel the security and premises are top notch and my items are secure at all times. I would highly recommend Deer Valley II for your storage needs.

Just moved in, but so far, so good. Facility is only a few months old, so everything is new and…read moreclean. Eric, the manager, is very personable and helpful. My only complaint is that the hallways between the storage units are quite a bit narrower compared to other storages I've used (see photo)..... makes it feel claustrophobic. They also don't have any place to throw trash or unwanted items... not even any bins outside. As a result, you have to take your trash with you and dispose of it elsewhere, and that's a hassle.

I've had several storage units with different providers over the years and this Extra Space Storage…read morefacility is hands down the best location ever. It's clean, well maintained, and doesn't have a funky smell, plus, there are plenty of flat carts on hand which is a pretty big deal coming from a place that had like one for the whole facility. On top of everything else, the staff is super friendly and helpful, so I'm definitely glad that we made the move!

Muscular Moving Men, Moe and Derrick, did a fantastic job moving us. They were very engaged and…read moredetermined to provide excellent customer service. Both men worked continually as a team until the move was complete. Great attitudes and very helpful and willing to be sure furniture was placed correctly. Thank you Moe and Derrick for a job well done!! We highly recommend this moving team at Muscular Moving Men in Phoenix Arizona.

Absolute worst moving company known to man. From Lost items to concealed damage, to outright…read moretheft. The white glove service was a disaster. They are ill prepared to move boxes let alone pack items with out damage. From throwing my wifes wedding gown on the bottom of a box and putting junk on top of it to broken furniture destroyed antiques and in adequate lip service

I needed storage and found US storage had 5 stars here on Yelp. The facility is very clean. There…read moreare 3 very large unloading bays, (and loading carts for all our boxes) and thank God for that! I got the storage yesterday, and today it rained!! The unloading bays came in very handy. It's 2 stories, theres an elevator for second floor. I got first floor and the storage locker was very accessible. I had to buy my own lock at Walmart. But they have them available to buy there. Jorge was very helpful, explained everything throughly. It was a great experience. Jorge is very outgoing, patient & personable. The only downside is storage is expensive now. I got a 10x10 for over $200. They have both climate controlled and outside storage units. Opens at 6 am and closes at 9 pm. I have my own personal access code to gate. Thank you Jorge for making this stress free!!

The store facility is super clean which makes having to be here on the regular a great experience…read more The staff is really friendly and helpful, always greeting you with a smile. And as a fun bonus--they have candy! It's a nice little touch that makes the place feel extra welcoming. Definitely recommend.

This is the place you want to store your goods at!! New…read moreowners are on the ball! They installed new door openers!! It's clean and safe Dan Reid

Great location. Great customer service. Overall 10/10. Would use again. Scott was a great help with…read moregetting me the storage. Super professional and honest.

I have used Dollar Self Storage for about five years, and I genuinely cannot say enough good things…read moreabout them. The staff has always treated me with kindness, dignity, and respect, and I've always felt like they actually care about their customers--not just the units they rent. Value is a top priority to me ,as it is most, and they definitely make sure your Dollar goes the mile! What has meant the most to me is how seriously they have taken the security of my belongings and my privacy. After a relationship ended, I had an ex who had previously been authorized to access my storage unit. When that situation changed and I no longer wanted him to have access, the staff took my concerns seriously and helped make sure my unit and belongingS a a were protected. I felt listened to, respected, and safe rather than being made to feel like I was causing a problem. Over five years, I've consistently had positive experiences here. Having a storage facility where you can trust the people running it makes such a difference, especially when you're storing things that are important to you. I absolutely recommend Dollar Self Storage and am very grateful for the way they have treated me over the years. Five stars! * also they consistently have new account deals like 1-2 free months - dont forget to ask! Thanks robert & staff !!!

I have used this storage company for about 5 years now. I have had an amazing customer service…read moreevery time. They have stood up to assist me.

My wife and I are using Extra Space Storage while we move from out of state and look for our next…read morehome. They have been so easy to work with so far. Very helpful and communicative. Mary Kate has been wonderful. She is a gem. We've used another storage company in the past. Never again. Only Extra Space Storage moving forward. THANK YOU!

Stopped in Cave Creek location and met Ron who helped me right away to find the right unit and size…read morefor me. The unit was clean and lock was provided. How easy. Great value for what I got. I'm very happy with cost. Thank you Ron for all your help and providing me with a great service.

my girl autumn saved the day, she was friendly knowledgeable. It felt Family like she gave me the…read morebest service possible so if you guys need help, go to autumn, she gonna get you right thank you boo for all your help today.

They were extremely helpful. Ashli and Danny/Danielle helped me find a good storage unit for me…read more They made me feel comfortable moving my stuff into storage