Great service, friendly drivers, beautiful vehicles!…read more Used them last week for a conference!

A excellent limo service we experienced the driver was early, kind, and professional, and our limo…read morewas clean and stocked per our request. We will indeed book again the next time we are back in Arizona.

I was extremely disappointed with my experience…read more My wedding took place during the Formula 1 weekend in downtown Phoenix, so before our wedding day we specifically contacted the company to confirm they were aware of the road closures and that transportation to the ceremony would still be possible. We were assured that they understood the situation and would be able to complete the pickup. My cousin even provided their team with a map of where we were and road closures for any guidance (as a transportsion company they should be doing that, not the costumers!!) Despite those assurances, the bus never picked us up, and I ultimately had to walk through downtown Phoenix in my wedding dress to get to my ceremony. The most disappointing part was how this was handled afterward. It took nearly 3 months and multiple follow-up emails before I finally received a response. Rather than acknowledging that the communication before our wedding led us to rely on their assurances instead of making alternative arrangements, they denied any responsibility and declined to offer any form of goodwill compensation, even though I never requested a full refund!! I understand that road closures were outside of their control. My concern has always been the communication leading up to the event. Had we been told that pickup could not be guaranteed, we would have planned for that. Instead, we were told the service would still be possible, and it wasn't. Unfortunately, I can no longer recommend this company. Trust is one of the most important qualities in a transportation provider, especially on a wedding day. When a company assures you they can provide a service and then fails to do so, it's difficult to have confidence in them for such an important event.

Quick response and reasonable rates. The driver was easy to…read morecommunicate with when we got out of our event to find him easily. The sprinter van was nice and comfortable!

HORRIBLE! DO NOT use Lux Transportation for anything! First our driver was 20 minutes late! We…read morerented a 50 passenger party bus for my wedding. It had NO AC! It was 91 degrees inside the bus when it arrived and we loa 43 people inside. We had older people ready to pass out. I the bride had to call and complain I was hung up on twice said they would call back and never did. So I had to call again and loose it on them! I was told it had AC when it left! I told them they will send something else to our location that had AC! We had to wait 1hr 30 minutes for another bus to arrive when it did that bus didn't have working AC either! It was absolutely horrible! NEVER AGAIN!

NEVER, EVER should you book with this awful company!!!…read more A black bus with no air conditioning on a hot Arizona day is a recipe for disaster. Almost criminal, really. But, that's what you should expect with these people. This was a booking for a VIP client event on Feb 28, 2019. 1) They show up 15 minutes late. Timing was important. I made that clear when I confirmed pick up with both Bryan and the driver. 2) The black bus had no A/C. We had to put one of our clients in an Uber back to the hotel after she fell ill due to heat on the bus. I learned yesterday that the reason four people didn't come to our dinner that night or meetings the next day was due to being overheated on the ride home. 3) The WORST part: while I'm panicking during the event, trying to get another bus, or, thinking how to get this bus fixed I called Lux twice. Bryan NEVER CALLED BACK. Stellar. Two days and three additional calls have yielded no response. (photo of calls in the event they try to deny)

From the quick response to my inquiry, to the professional and honest communication, to the…read moretimeliness of pickup, to the smooth and comfortable ride from Buckeye, just outside of Phoenix to the airport, especially during hours that services like Uber and Lyft are known to cancel rides at the last minute. I can't recommend this business enough. David is also a nice person, who clearly ensures that customers are well accommodated on their ride.

I've utilized TME and Dave was a pleasure to work with. Great communication, clean vehicles, and…read moreprofessional drivers. Thank you so much TME team!

GES Transportation blew all my expectations out of the water. Not only was Griffin extremely…read morehelpful over the phone, walking me through the contract and timeline of everything, but he was also very attentive the day of our event. We used GES as transportation to the Phoenix Open and I can say with confidence taking the Big Momma Party Bus was the highlight of the day. The drivers were very flexible and the bus itself was awesome! 10/10 will definitely be using GES anytime I need a transportation service.

I did not book this company, but I was a guest of a large party over the summer that booked this…read morecompany. So technically I was a passenger. I waited to review, because honestly, I wanted my words to resonate truth, and not emotion. We went to a concert, traveling from Chandler to Downtown Phx.. We were really excited to use the bus as the pictures online looked GREAT ... and in person, It looked like a really nice bus. But when we all got on, we immediately notice how VERY WARM it was inside the bus. We asked if it would cool down, and the driver said "yes, once we get moving" Now, to be fair, according to the contract, it was explained it may be hot during the summer hours, but we weren't expecting it to be THIS HOT. There was waters provided, which was a really nice touch. But...after driving... we realized there was NO increase in cool air and NO circulation getting to the back of the bus. The ice on the waters was completely melted by the time we got the to freeway. We had a very large group, in a small space, in the hot summer, and inadequate air supply. It was a rough commute to the concert. We tried to make the best of it, because that is how our group was. We were are a fun group of parents, professionals, police officers and military veterans excited for a night out. After multiple attempts to ask the driver to "turn up the AC" and questions to her "what else can we do to cool this place down?" We asked if we could open windows to get SOME kind of circulation in the bus. She told us "no."Some of the passengers were sweating so bad, their hair was drenched and we had 2 people get physically ill because of the heat. The person that coordinated the evening, contacted the owner, Griffin, to let him know the situation. He apologized and said he would fix it. The air situation got really bad that we asked to be dropped off once we were off the freeway, in a safe area, and we would walk the rest of the way. This was a blocks away from our venue. The driver obliged. During the concert, the people that did not feel well from the heat, actually left the concert early and took an Uber home. When the concert was over, we headed back to the bus to check to see if the air was fixed. The driver said it was "fixed during the concert hours". When we got on, you could tell it was fixed. But only some of us got on, others refused to even get on and took Uber's home. There was less then half of us on the bus on the way home. Now, why am I writing this if it was fixed you ask? No, not because the bus was hot. I get that things breakdown. Its a big bus and middle of summer, and sometimes things go sideways. Griffin fixed the AC during our concert and I for one was appreciative for the ride home, in spite of the fact the driver got lost bringing us home and taking a 45 minute detour because "her phone died and didn't have GPS" We all wondered why it was taking so long and where she was going. When we asked her she finally admitted she was lost so one of the passengers had to help her and tell her where to go. There were several parents late releasing their sitters that evening.... anyways.. back to my point... The person that organized our evening asked for a refund. Griffin offered a 50% refund, in return that NO ONE write a bad review. And if someone did write a bad review, in his contract he stated he would "sue" the person that organized. Because the person that organized our evening could not guarantee that others would not write an unfavorable review (especially the ones that got sick) She turned down that offer and asked for a full refund. What happened next is the "WHY" I am personally writing this. The management/owner then proceeded to accuse our party organizer and everyone else on the bus of "extortion". The bus company then took a screenshot of out party organizers FB page, and BLASTED ALL HER OVER MANY SOCIAL MEDIA sites as a "scam artist" and a "horrible person". Now this screen shot, had HER INNOCENT CHILDREN in this slanderous post. There were LIES spewed about her, that she "has several complaints from other companies and they are in contact with them formulating a lawsuit against her" which is a complete fabrication of the truth. This slanderous post was originally created by the owners sister, but shared by the owner on his personal FB page, his mothers FB page and SEVERAL admin pages throughout the valley and was asked to be SHARED! Really!!?? It stayed posted for a few hours until the police were called because they used her children in the post. The organizer IS NOT a scam artist, she was a dissatisfied customer, along with 20+ other passengers. Is this how you treat all dissatisfied customers? So, my "WHY" for writing this review is because of the way the organizer was treated after her complaints. It was completely unprofessional. Due to the fact it was handled with such crass & unprofessionalism my review of my experience is less than satisfactory.

Charlie was an awesome driver. He was courteous, prompt and extremely accommodating. Would…read moredefinitely use The Fun Bus transportation services again in the future!

THANK YOU, SO MUCH CHARLES. last night was am Awesome…read moretime. Appreciate your patience throughout the night. Music was on point and bus was cold and clean. will definitely rebook again.

I just rented a Helix party bus for my birthday with 25 of my friends and we had an awesome time!…read more The interior of the bus was very nice/well decorated and the driver was very courteous and timely. The service was very professional and everyone who I spoke with from the company (whether it be the driver, or the owner during the planning process) was extremely courteous and helpful! Not to mention, they have some great pricing! If you're looking to rent a party bus and have a great night, Helix is the way to go!

I've used LUX multiple times for 100+ person events all around the Phoenix metro area, and they've…read morebeen outstanding each time. They're always on time, the vehicles are always spotless, and the drivers are willing to do whatever they can to help provide the best experience for all passengers. We'll be doing business with them again in near future, and we're looking forward to another hassle-free event!

Clean car, very friendly service. The pick up was on time and the ride was smooth and safe.read more

this business has charged my card over 7 times at 3 am all with different charge amounts they…read morerefuse to own up to the fraud they committed i have never once used this service someone has gotten my card information and tried various amounts until they took all of my money. do not go here