We hired Bigelow Limousine for my 27th birthday party this past Sunday and they absolutely exceeded my expectations. They were extremely communicative and the planning process was a breeze. Our driver, Scott, was extremely accommodating and just overall awesome! Everything went according to plan. I have several bachelorette parties coming up and I will absolutely be using Bigelow again. I was able to enjoy my birthday weekend with no absolutely stress! Thank you to the entire team! read more

This is a couple years late but still need it on the record because unless ownership has changed, im sure behavior has not. These guys picked me and a group up for a bachelor trip from the airport with all of our bags in one of their premium busses. Then at the first stop, the bus "had a mechanical problem" and they had to swap it out for a van. I asked for a discount and they said my options were to have the refund with all of our bags and clubs on the sidewalk or deal with it. The driver said he didnt have any problems with the bus. They wete obviously just swapping it out for someone else. They still send me promo emails to me today and their behavior still bothers me. Avoid these scammers. ​ read more

What a life saver! They could not have been more accommodating. We were running behind and our driver was quite patient, even though she was frustrated. When we got to town, our chartered buses were not properly confirmed so we had 40 people heading to a venue and no way to get there but these people saved the day! We are so grateful! read more

We had a great experience. Brian was awesome! He went above and beyond. We would definitely use them again.

This company sent us pictures of one bus, telling us this was our bus, and then showed up with a crappy school bus that had been painted black. The driver had to pass us the keys thru a crack in the door because she couldn't open it from inside. Totally unsafe for this employee, especially in this heat. Imagine her being locked inside without customers to open the door for her?! On the way home the bus was filled with gas fumes. I had a headache for the next two days. Also, the AC didn't really work and we were sweating by the time we arrived at our venue - a really good look. The lack of AC, combined with the gas fumes on the way home made all of us sick. DO NOT USE THIS COMPANY. THEY LIE AND PROVIDE AN AWFUL SERVICE. Just read the reviews. They all say the same thing. read more

Loved our driver Jeremy! He was a great host, and super fun! Very enjoyable experience! read more

Flawless service! Second time using Bigelow Limo and could not be happier with the service we received. Brian was our driver to the Dierks Bentley concert at the WMO and he did a great job. He was friendly, efficient, and prompt in his responses. I would highly recommend. read more

Was pretty rough. The party bus that we booked look like it was very old and very well used. When we sat on one of the seats, the seams busted because it was so warn out and the driver tried to make it look like it was our fault. There were multiple other cuts and seams burst on the seats that have been literally duck taped. They need to remodel and revamp. The driver was nice enough, but smelled very strongly of cigarette. Probably won't use again! read more

Update: Spoke to mr Bigelow who basically told me he knew I didn't get what I ordered and that's how the limo business works and it's not fault I got one without A/C. Basically said the only people who write one star reviews are liars who want their money back. I'm baffled this is how he handles customer service. We rented a party bus for 16 people. They had sent me what the bus looked like and we were happy with what we saw. The driver showed up and immediately I said this is not what they showed me in the text message for what the bus looked like. We were headed to the Morgan Wallen concert so no time to call. While we all started to board the bus everyone immediately said it was hot inside. I asked Lakeesha to turn up the air. Her reply was it's all the way but I called my boss to let him know it wasn't working right. So we suffered with partial working A/C. As we get on the freeway the smell of fuel radiated in the cab and again all started complaining. Several guest on the return home contemplated getting Ubers because of how bad it was on the way there. The next day I called and explained the situation and was told they needed to investigate and I'd hear back. Never heard back, but after my own review they gave me a totally different party bus. So now I feel like I was lied too.. I paid over $1,000 for hands down the most hoopty limo. I have pics of what they told me I'd get and what showed up at my house. read more

Bigelow Limousine - Limos Near Me

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Our experience was very disappointing and not what we expected. We booked the 33 passenger party bus which realistically could fit 28 adults max. We had two people standing and couples sitting on laps. The bus had limited air conditioning and when we asked about the air the driver stated, "this is what you purchased." On the trip home the gas fumes filled the bus leaving it hard to breath. The sound system did not work properly and didn't work at all on the trip home. We tried to reach out to the company for a refund of some sort and have not heard back from anyone. One positive was the bus driver Calvin was very communicative at drop off and pickup and extremely patient with some of the guests on the bus. Overall not a great experience and would not recommend. read more

Wow - some really great service and communication from John the owner and our driver Josh. We setup a limo in the Lincoln (8 seater) and the vehicle was pristine and arrived early for pickup. Our driver was great and was able to accommodate as we had to pickup some guests from the hotel and drive around prior to our dinner. We appreciated the communication with everyone involved and am looking forward to booking more trips with the team. Thank you again - hope everyone reads this and gets some confidence they will have an awesome experience with Bigelow Limousine. read more

Absolutely horrible. The van that picked us up had no AC, vents or windows to open. when i told the driver this was unacceptable.. as we were sweating in a hot box during our 45 min drive.. he responded with "do you want me to drop you off here". So unacceptable to be driving groups of people around in 80 degree weather with ZERO AC, ventilation, windows or ANY. We received zero follow up about this incident. Find another company for your ride. All buses we took were super worn down - smelt of cigs and the Bluetooth wasn't working in the 2nd bus. buz kill all around read more

Great experience with Brian and Bigelow Limousine for a bachelor party. Arranging everything was extremely smooth and Brian (driver) was communicative and on time. We had multiple destinations and pickup times and it could not have gone any better, even with some last minute timing adjustments. The vehicle (white Mercedes Sprinter) was spotless, roomy for 11 adults, and it was easy to get the music connected to enjoy ourselves. Highly recommend their services! And thanks Brian for helping us have a great time! read more

The admin was wonderful however the driver Jeremey was extremely lackluster. He did nothing to add to our experience...he simply drove. I felt like he didn't really want to be there. Definitely not worth the over $200 gratuity we had no choice in paying him. read more

Our experience with this company was awful! Don't make the same mistake we did--book someone else! The quality of the bus was terrible and the customer service even worse. We booked this party bus for the Morgan Wallen concert on 7/20. On a 120 degree summer day the A/C on the bus didn't work, and was blowing terrible diesel fumes into the cab. We all showed up to the concert overheated and feeling sick. When leaving the venue, it took our driver 30-45 minutes to get to us, after multiple calls straight to her voicemail. The A/C still didn't work on the way home--the heat and fumes made me sick and caused me the worst headache. We contacted this company for an explanation, an apology, and hopefully a partial refund for the terrible service. We didn't get any of that. Instead we were told we were lying for the sake of a refund. We don't even care about the money we wasted--we just don't want others making the same mistakes! It's not safe to drive around in Arizona with no A/C. Save yourself the hassle and book with someone else! read more

Imagine 120° day and you rent a party bus that is also 120° inside with a nice exhaust scent throughout.... makes you want to book one doesn't it? Think twice before renting from this company. No resolution from the owner. "Shouldn't of rented from us". **BEWARE** read more

If negative stars were a thing, I would use it on Bigelow Limo! Do not, I repeat, DO NOT use this company!! We booked the bus for the Morgan Wallen concert 7/20. As our bus rolled into the neighborhood we all thought no way this is what we paid for..... chipped paint & peeling tint! Looked like crap from the outside, inside couldn't be much worse, right? when we put our coolers on the bus it was so hot! Our ride wasn't scheduled to leave for 15 minutes so we thought maybe the AC needed time to cool down. NOPE!! It was a 50 minute drive to Chase Stadium from our house & this bus was HOT!! Safe to say it was around 95° inside that bus. Not only did the AC not work at all, it kept blowing DEISEL FUMES in through the vents. Our group organizer reached out to the company to give them a chance to right things, & was told we're only complaining because we want something for free. Absolutely baffled! There is NO way all of these 5 star reviewers are real people. This company is clearly good at scrubbing bad reviews. read more

Bigelow Limousine - Limos Near Me

I rented a party bus for about 25 people for my 30th birthday to go bar hopping in the valley and it was a great experience! Our driver Calvin was so amazing. He was so kind and patient and went out of his way to make sure I had a great time. The ride was smooth, the sound system on the bus did not disappoint and we had a lot of fun dancing between stops. Absolutely no complaints and would definitely use Bigelowe limousine in the future. read more

Bigelow Limousine - Limos Near Me

The bus was perfect and our driver Jeremy was amazing! 19 of us spent 3 days touring Arizona with Jeremy and he was accommodating, flexible, professional, gracious and capable. Whatever we needed, he said yes with a smile. Thank you for making our trip go so smoothly! read more

Our driver Jeremy was amazing! We reserved the Mercedes bus for 12 hours for my mom's 60th birthday. We had an wonderful time. Visited a few wineries and went to a few scenic look out points in Sedona. Jeremy went above and beyond recommending places and putting up with our shenanigans! John the owner is great as well. Very responsive and patient in answering all my questions. Also for COVID they did a very thorough cleaning and provided face mask (to use at our destinations) and hand sanitizer in the limo for those who forgot. Thanks for making this day unforgettable!!! read more

We booked a Sprinter transportation van with limo style seating for a wine tasting trip from Scottsdale to Page Springs Cellars in Cornville AZ. The communication with the company all the way through inquiry, to booking, to confirming driver and time, to the day of pick-up was great. They arrived early, helped us load our coolers and we had a great ride up and back home. We had an absolute blast. The driver was very courteous and professional. They were very reasonably and competitively priced. We would definitely book with them again. read more

Not the first time with Bigelow Limousine & will not be my last. I have used Bigelow Limousine for years, any special event I call them. They have never disappointed me. From setting things up with owner John Bigelow to whoever our driver is. Their drivers take care of you & your guests. John, thank you again Scott, thank you for making sure our guest were safe this weekend. read more

This is a fantastic company. Extremely responsive, friendly, and professional. I asked for a bunch of different quotes for different bus sizes and varying times and they were so helpful throughout the process. We had such a fun party bus experience. The bus was clean and our driver, Brian, was the best! He was so nice, friendly, and very fun. I highly recommend this company (and ask for Brian!). read more

Brian was an excellent driver. He took us from Scottsdale to Sedona, fully equipped with ice and drinks for the drive. He recommended a great spot to stop for a quick break, all the while keeping us on or ahead of schedule. Our 3 winery tour was well planned and Brian suggested an even better end to our tour than we had planned. Any future travel plans I have in Arizona will surely include Brian's fabulous driving skills. read more

Brian and the rest of the Bigelow team took great care of me and my family as we were celebrating my parents anniversary. They were so easy to work with, great pricing, clean limo and our driver Brian was the man. Highly recommend! read more

Absolutely amazing service and vehicles from this company. We used them for a bachelorette party weekend and the drivers were on time, flexible if we made a change and professional every time. Thank you John for the awesome customer service! read more

We just used them this past weekend for my daughters Quince and from the very beginning they were very easy to speak with , very friendly, informative any day that we communicated with them. They were extremely helpful and again just can't express how easy it was to work with them leading up to the day. On the day of the event Bill the chauffeur checked in on us to make sure we were keeping the plans as is or changing anything we wanted, he was punctual and actually early but reassured me not to worry about him being outside he just makes sure he is always punctual and that he is ready for us for whenever we needed him, it was a hectic day so his words really helped me not to feel anymore stressed or rushed. Bill was such a gentleman very respectful and kind and my daughter even came to me the following day and shared with me how sweet and kind the chauffeur was with her and her friends. I would love to hire them again for our next event every person I interacted with to get their services was amazing! highly recommended! read more

We rented this bus for a concert, and it was at least 95 degrees inside (120 outside) and smelled like diesel exhaust for the entire 50-minute ride to the stadium. Our driver said she let her boss know that the AC wasn't working properly but nothing was done about it, when the owner finally called he insisted the AC works (it DOESN'T) and said that's how the party bus industry works. You don't get the bus promised (with photos), it might not have AC, you smell diesel exhaust the whole time INSIDE the bus and when it's brought to the owner's attention nothing is done to rectify the situation, and basically calls you a liar. DO NOT RENT FROM THIS COMPANY. read more

My daughter's 16th birthday is coming up and she got some quotes for a party bus from a couple different services and provided them to me. Bigelow is the service we decided to use. Unfortunately, by the time I called to reserve the party bus (about 30 minutes later), the time slot we were looking for had just been taken. John offered us other times and other smaller buses, but we couldn't find a fit. I thanked him and started looking elsewhere. However, John did not stop there. He made a few calls to his contacts in the industry and helped us book with another service with the size of party bus we needed and the time slot on which we had decided. This certainly wasn't necessary on John's part and shows that he is committed not only to his customers, but his potential customers, as well. The effort he put in to help us out certainly relieved a lot of stress and shows what a stand up guy he is. I would recommend Bigelow Limousine for any of your transportation needs in the future. John is honest, reputable and willing to go the extra mile (no pun intended). Thank you, John. read more

This is by far THE best part bus, limousine series we have used. They have the best service, the best drivers (Lee is AMAZING), and the best rates. They genuinely care about your evening and do everything to ensuring a fun night. Every detail is thought of...Lee, our driver, even had portable charges for those that needed them! They are truly amazing! read more

Literally the BEST experience! Booking was a breeze and everything was better than expected. Brian was our driver and he went above and beyond for us! He took such great care of us all night for anything we needed. Extra stops at the pharmacy for medicine, hunted down an open bathroom for us and happily helped us with any and everything! Such a fun night! We live Brian!! read more

Bigelow Limousine - Limos Near Me

USE THEM FIRST!!!! These guys are absolutely 100% professional. They were able to make magic happen with a very late booking which happened as a result of another company not following through. The owner is incredibly professional and the driver was amazing. We had a group of 14, 15 year old teenagers for birthday party and they made it the best night ever for them. Defenitly competative pricing. We will be return customers! read more

I never leave reviews, in fact, I think this is my first one but a review is necessary. We used Bigelow Limousine for 3 nights of our trip and I cannot speak highly enough for multiple reasons. First, they are so flexible and Joanna was incredibly easy to work with in scheduling and rearranging our rides. Second, their prices are so reasonable. We booked prior to inflation and they kept the same prices for us. For any bachelorette party looking at this post, highly consider this option, much cheaper per person than any XL ride shares I had looked at. Third, Jeremey and Lee were legit amazing. They were always available, on time, and genuinely good people. Request them! They went out of their way to make us feel comfortable and have a great experience. read more

We hired John recently for one of my girlfriend's bachelorette parties and I cannot speak more highly about the experience! He's really friendly, personable as well as understanding, accommodating, and all around professional. If you're in the area or in the market for renting a party bus, look no further than Bigelow limousine! Such a blast and great memory. read more

I cannot recommend this company enough! We used this for a bachelorette party and we had Tim as our driver in the Mercedes Sprinter van and he was just the best. Super easy to connect to our own music and he was super helpful with bar suggestions and at the end of the night we left early and asked him to just drive us around so we could hang out in basically our own little moving club. Made our evening so easy and stress free and I'm so happy we chose this company! read more

I rented a party bus for a girls daytrip to the wineries in up in Sedona, and had a fantastic experience with Bigelow Limousine. John was right on time, gave great recommendations based on his personal experience, and overall so friendly and easy to work with. The bus was so clean and he even went to clean the bus while we were at the wineries. The customer service was top of the line. I highly recommend Bigelow Limousine! read more

John is an absolute pleasure to deal with. He is on the ball with planning and coordination. The sprinter was immaculate and perfect for our party. Will always be using Bigelow when we have our next big trip! read more

Awesome company! Gorgeous, new vehicle with all of the bells & whistles! Josh(our driver for the night)arrived early and we jammed to music while being driven to our first stop for my birthday bash pub crawl. So much fun! John(the owner) was a dream to work with, and answered all of my questions. Ice and water were provided, which was great! Would definitely hire this company in the future, and recommend to all of my friends. read more

Top notch service. John took great care of our group of 32 -6th graders. He even removed the "safety poles" to make the ride kid appropriate. Thanks for the great service. We will definitely use you again! read more

Very professional, nice, flexible attentive guy who runs and operates this company. We used bigelow limousine services for a bachelorette party to tour wineries in Arizona and it was a blast! Nice clean bus. read more