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Ozarka Water

Ozarka Water

1.0(2 reviews)
0.0 mi

Avoid. Put me on an auto billing plan that wasn't supposed to change for a year. Two months in,…read moreauto charged me 30% more. Customer service line usually says we have "We have an unusually high number of calls, please try again later" and hangs up. Emails are not much better. Takes several days for a response. Finally reached someone in billing who clearly had no business anywhere near numbers. Received a partial refund. Gave up trying. Next month. Inexplicably charged for twice the amount of water but with only one delivery fee. So. Here we go again.

Absolutely terrible service. If they can't get water right, you could not trust them to actually…read moreoperate a phone or provide any good service. My very first water delivery got bumped, I received notice by text. Called the customer service number on the text, and the recording stated that they had too high a call volume to even be put on hold, then disconnected. Called another 800 number and spoke to a lady from another part of the country and she reported that due to a change in routing to make things more efficient, my deliver was bumped. I asked how that is more efficient and she said she didn't know. She said she would have someone else call me. No one called. I called back 12 hours later and spoke to a different lady. She said about the same thing. This time someone called back about 14 hours later and left a voicemail asking me to call her back before 12:30pm. I called at 12:18pm, she didn't answer. I left a message, no call back. I called 800 number again. Another nice lady stated she would give me two bottles of water free and have local office call me. I checked my account hours later, no credit. Never received a call. I've resorted to using a funnel to fill the spill proof top on the empty bottle. They are no longer spill proof once they have been used once because they are not designed to be filled again at the house. I suppose I'll have to get my own dispenser and lug bottles back from HEB.

Supreme Water Filtration - Dual tank dual valve system

Supreme Water Filtration

5.0(29 reviews)
109.8 mi
Consultations available
Certified professionals

I am so happy with my upgraded water softener and filtration system!!…read more Joseph was very responsive throughout the entire process and took the time to answer a lot of detailed questions before I made my decision about the equipment, long-term maintenance, warranty coverage, and service costs clearly. Brandon and Tyler handled the installation and were professional, knowledgeable, efficient, and respectful of my home. They worked quickly, kept the area organized, and left the installation looking clean and sleek. There was a plumbing issue during installation involving the inlet/outlet configuration corrected it immediately. They also noticed that my existing water-softener drain line was smaller than what they preferred for proper regeneration. Rather than ignoring it, they brought it to my attention and Joseph agreed to upgrade the drain line so the new system could operate properly long term. I really appreciated that they identified the potential issue before it became a problem later. The difference in my water was immediate. I took my first shower after installation and it was incredibly soft and silky -- noticeably better than the Whirlpool system I had for 7 years since it can soften and filter for chlorine and other contaminates. I also appreciate how simple the maintenance is. I only need to keep salt in the brine tank, and the system regenerates automatically. No special softener-cleaning products or complicated routine maintenance. I spent $3k for the unit and install, and this is one of the best investments to make for your home, skin, hair, and physical health. With a 5 year warranty and reasonable service fees after, I now have peace of mind after dealing with the failure of my previous unit. Thank you to Joseph, Brandon, and Tyler for a great experience. I would absolutely recommend them!!

I recently inherited a home that had a complete water conditioning system and was somewhat naïve…read moreand how to use it. I called supreme water filtration, and spoke with the owner Joseph, who couldn't be nicer. He also walked me through and educated me on the system and literally saved me money by not having the previous owner's company come out and negligently charge me money. Trust and integrity are huge in my book, and Joseph just reinforce that ideology. I would highly recommend anyone to deal with him and know that you are going to get a good honest vendor. Thanks Joseph for your help today!!

Photos
Supreme Water Filtration - Chrome reverse osmosis faucet

Chrome reverse osmosis faucet

Supreme Water Filtration - 5-stage IsoTwist reverse osmosis system

5-stage IsoTwist reverse osmosis system

Supreme Water Filtration - Buried whole house filtration system

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Buried whole house filtration system

ReadyRefresh - waterdelivery - Updated October 2026

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