Greater Austin Area. Attention please. I was thrilled to discover Water Boy when I first moved to…read morethe land in Leander in 2017. My neighbors recommended Stephany with Water Boy, and she has consistently demonstrated exceptional dedication, communication, and follow-through. I temporarily suspended her service when my neighbor helped me with water. Last week, I reached out to her again and was impressed by her courteous and professional response via text. She quickly arranged a water delivery date without any hassle. I'm thankful for her outstanding service! We scheduled an appointment, and I received water within a week of calling her, which would have been sooner if I were ready. AUSTIN YELP ELITE ~ ALL STAR APPROVED

Our rain collection system went dry on Christmas Eve (of course) and we had never had to deal with…read morethat before. The staff at Waterboy was SO helpful in helping us navigate how to best replenish our tank. They were even able to get to us the same day I called. Which I wasn't expecting, as it's the day after Christmas. Best rates in our area, super responsive and professional. 110% recommended and will use again in the future.

Responsive guys that came out and helped with septic after a few years of operation. Easy to…read moreschedule and followed through on pumping we needed.

Highly recommend Buddy and his team! I called in and got a sameday appointment! They have excellent…read morecustomer service and a quick turn around time. Buddy came out and assessed my problem very quickly with great knowledge! Very thankful to him and his team!!

Fantastic communication, great work, fair prices! Great to do business with people who do what they…read moresay they are going to do. Will certainly do business with again.

Very prompt, professional, excellent service, and affordable would highly recommend this local home…read moretown Company

Excellent service, prompt repairs. Have used them for a number of years. They are friendly and do…read morenot try to sell you a bunch of crap lol, you don't need

Daryl was amazing! Fast, friendly service, extremely knowledgeable, trustworthy, full service…read morecompany! I would highly recommend them!

I've been a customer of A&W for two years and that relationship has come to a bitter end. My water…read morewell stopped working Sunday morning; I had no running water in my home. I reached out to them via email and they coldly replied that it would be 10-14 days before they could help me. Zero concern or sympathy was shown. I reiterated that I was without water. It didn't phase them. I would somewhat understand if I was a new customer, but for someone who has given them thousands of dollars of business in recent years, you'd think they'd at least show some concern and at least offer to have someone come out to see if it was a simple fix. Nope. 10-14 days. I found another service company that came out within 24 hours. It in fact was a simple fix--a loose connection in a junction box. They had my well back up and running in 30 minutes. Needless to say, I won't be using A&W ever again.

My well stopped pumping water early in the morning and I gave a call before 7 and was surprised to…read morehave someone answer and schedule an appointment. The crew was out before 9 and quickly diagnosed the main problem but also uncovered two other larger problems that needed urgent repair. They explained everything well and did a high quality job getting us back up and running. A very reasonable cost for the level of effort and speediness of the response! Would use again (but hope I don't have to for a while!)

Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

Great service when we've had difficulties with our septic system. our system has been acting up…read morelately and Chris and the team have been really helpful coming to diagnose the issue, fixing it and going above and beyond.

They provided affordable pricing with a full install on our custom home in Spicewood. Cody was very…read moreprofessional and answered any questions we had during the process and helped keep our build on time. Highly recommend for anyone looking for a septic tank install for their custom build and for septic pumping after you've moved in!

Cody and team saved us while we were out of the state during heavy rains. His team went above and…read morebeyond to get to our property, and then provided excellent advice. I highly recommend them.

Called to have them investigate a possible leak. They found it. Charged me $400 for the…read morediagnostics. At that point, they never responded to calls, emails, texts and attempted messages through their website to get the repair scheduled and completed. If you can't handle the job or are busy, you could at least communicate that.

Requested quote to replace 80 gallon water heater Thursday 3/12/26. Carlos showed up same day to…read morelook at what would be required. Carlos responded to text 3/14 advising that the office would send a quote on Monday 3/16. Called and left message with office Tuesday 3/17. Called office again on Thursday 3/19 and immediately received text asking "please text me", so I texted inquiring about the quote. 3/24 still no response? Doesn't take much effort to respond to a text noting you're too busy or not interested.