absolutely love this place. We notice such a difference in our energy, skin and hydration with this…read morewater. Staff are amazing + bonus masks aren't required or even worn by employees! Truly so grateful.

The service is awesome, and they have a variety of health products. Great people as well, and of…read morecourse great water. Highly recommend.

Good water. Delivered on time and courteously. Deduction of one star: There was a minor…read moreimperfection in the seating of the valve in the porcelain bottle holder, thus leaking water from the valve, but I was able to reseat the valve easily with hand tools and did bot have to test their customer service.

Cielo Water is amazing. Easy to set up an account, and their water tastes amazing! Excellent…read morequality and all employees are friendly and personable. Can't go wrong with this amazing company! Great product and exemplary customer service!

Filled my swimming pool back up last summer after remodel. Did great job navigating a long way from…read moredriveway to the pool with hoses. Prompt and good pricing.

Saved our bacon!!! Our community pool sprang a leak and was bone dry 2 days before the 4th of July,…read morewe were in full panic as the Board. We found the cause if the leak, fixed it and, enter Riipple Bulk Water, they had it filled in a few hours!!! Everyone had a great 4th of July at the pool. Thank you, Thank you, thank you!!!

Have been a customer for years, until this week. We were supposed to get a delivery on Monday…read more6/02/2025, and nothing showed all day. I called Customer service, and they stated that they would place us on priority delivery the next day 06/03/2025 and would not charge for delivery, due to the inconvenience. On 06/03/2025 delivery no shows, and cannot get through to customer service, via chat or phone, so I call on 06/04/2025. While on hold, I log into the website to see if there is any information there. On the website it states "We ran out of your ordered products, and ETA for delivery is now 06/05/2025". I stay on hold, as I now definitely need to speak with someone, and then I hear "Thank you for calling, please rate your representative and how they handled your issue". So I hung up and called back, and was on eternal hold again for 15-20 minutes, and the same thing happened. This went on until noon, when finally a representative answers, and asked how they can be of service? I said I wanted to cancel the account, and proceeded to tell him why. He then stated "This has been placed in escalation, and you'll have to talk with that department", and placed me on hold. After 10 minutes the phone clicked off. Water may be good but the customer service is non existent, if you can even reach anyone. Website has a chat feature, that is automated, and your not chatting with anyone but a computer. Would highly recommend NOT getting service through this company. For the price they charge for the product, and delivery, you can purchase a whole house water filter. Good luck with this one.

Drivers are fantastic and service is good. Do not apply to work there, the pay & benefits are…read morefantastic, but the company puts absolutely unrealistic expectations on the drivers. The mgmt. Wants drivers to perform all the duties of a full-time sales rep while performing the grueling, boot camp duties of delivering heavy product in the Texas heat!

Avoid. Put me on an auto billing plan that wasn't supposed to change for a year. Two months in,…read moreauto charged me 30% more. Customer service line usually says we have "We have an unusually high number of calls, please try again later" and hangs up. Emails are not much better. Takes several days for a response. Finally reached someone in billing who clearly had no business anywhere near numbers. Received a partial refund. Gave up trying. Next month. Inexplicably charged for twice the amount of water but with only one delivery fee. So. Here we go again.

Absolutely terrible service. If they can't get water right, you could not trust them to actually…read moreoperate a phone or provide any good service. My very first water delivery got bumped, I received notice by text. Called the customer service number on the text, and the recording stated that they had too high a call volume to even be put on hold, then disconnected. Called another 800 number and spoke to a lady from another part of the country and she reported that due to a change in routing to make things more efficient, my deliver was bumped. I asked how that is more efficient and she said she didn't know. She said she would have someone else call me. No one called. I called back 12 hours later and spoke to a different lady. She said about the same thing. This time someone called back about 14 hours later and left a voicemail asking me to call her back before 12:30pm. I called at 12:18pm, she didn't answer. I left a message, no call back. I called 800 number again. Another nice lady stated she would give me two bottles of water free and have local office call me. I checked my account hours later, no credit. Never received a call. I've resorted to using a funnel to fill the spill proof top on the empty bottle. They are no longer spill proof once they have been used once because they are not designed to be filled again at the house. I suppose I'll have to get my own dispenser and lug bottles back from HEB.

We were refurbishing our pool. Things definitely didn't go as planned with the project, and as a…read moreresult we had to schedule and reschedule and re-reschedule the water delivery many times. Crockett was absolutely wonderful, understanding, and patient. Frontier Bulk Water went out of their way to get us water on time. Great people, great service.

I hired them to deliver 15K gallons of water for a new pool in remote area of Lake Buchanan. Great…read morepricing and easy to schedule. Crockett was awesome with describing the process to fill the pool with their trucks. They showed up on time and was a pleasure to work with. Thank you.

Great husband and wife team who are so friendly and helpful. We go all the time to fill up gallon…read morebottles for our water dispenser. They also sell fresh local eggs, honey, jewelry, and other unique items, give them a visit.

Always nice people and helpful!! They have great water and local items as well to sell.read more

Product is great. Unfortunately execution is subpar. I have been using the service for three…read moremonths, and easily 1/3 of the time my delivery is delayed for a week or some other hiccup. They just don't do a good job of getting you their great product.

This water is a scam. It's neutral, but it's not living. Has a positive ORP. You cannot take water…read morefrom its living source & bottle it & fall it living. Literally the carbon foot print & high vibe glass... Not to mention that majority of springs are toxic af in the USA.