1. Water Tree Waco

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Waco, TX

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Water Tree Waco

4.3 (7 reviews)
Open • 9:00 am - 6:00 pm
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2 years ago

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Kenneth T.

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3 years ago

Great spot a bit more that I would like to pay for water but I do taste the difference when I get water from different water dispensers.

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7 years ago

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9 years ago

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5 years ago

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10 years ago

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7 years ago

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Ask the Community - Water Tree Waco

Looking for 500 gallon of water do you deliver in bulk?

No - we are a specialty drinking water store.

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1.0(3 reviews)
0.9 mi

Have been a customer for years, until this week. We were supposed to get a delivery on Monday…read more6/02/2025, and nothing showed all day. I called Customer service, and they stated that they would place us on priority delivery the next day 06/03/2025 and would not charge for delivery, due to the inconvenience. On 06/03/2025 delivery no shows, and cannot get through to customer service, via chat or phone, so I call on 06/04/2025. While on hold, I log into the website to see if there is any information there. On the website it states "We ran out of your ordered products, and ETA for delivery is now 06/05/2025". I stay on hold, as I now definitely need to speak with someone, and then I hear "Thank you for calling, please rate your representative and how they handled your issue". So I hung up and called back, and was on eternal hold again for 15-20 minutes, and the same thing happened. This went on until noon, when finally a representative answers, and asked how they can be of service? I said I wanted to cancel the account, and proceeded to tell him why. He then stated "This has been placed in escalation, and you'll have to talk with that department", and placed me on hold. After 10 minutes the phone clicked off. Water may be good but the customer service is non existent, if you can even reach anyone. Website has a chat feature, that is automated, and your not chatting with anyone but a computer. Would highly recommend NOT getting service through this company. For the price they charge for the product, and delivery, you can purchase a whole house water filter. Good luck with this one.

Drivers are fantastic and service is good. Do not apply to work there, the pay & benefits are…read morefantastic, but the company puts absolutely unrealistic expectations on the drivers. The mgmt. Wants drivers to perform all the duties of a full-time sales rep while performing the grueling, boot camp duties of delivering heavy product in the Texas heat!

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Water Tree Waco - waterdelivery - Updated October 2026

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