Sadly my washer had bit the dust, but the service was great. I will definitely be calling again the…read morenext time I need appliance repair.

Awesome experience!! Great customer service, timely, super knowledgeable and reasonable priced…read more Would absolutely recommend!!!

Brian was wonderful! He fixed our dishwasher issue and installed a part on our washer during the…read moresame visit! I would recommend this company to everyone!

From the owner: Our business specializes in residential laundry and kitchen appliance repair. We work with home…read moreowners, renters, real estate companies, and property management companies to provide fast affordable appliance repairs, installations, and appliance replacement.

Great service and advice at a fair price. He came promptly and worked quickly but with care.read more

These guys were awesome! They communicated well and were very knowledgeable. They came and fixed…read morethe problem in 10 minutes. They were affordable as well. Thanks guys!

Great and prompt service! I could not be more pleased. The repairman came out the day I called and…read moreknew exactly what to do to fix our problem. Very professional and kept us informed as to what time he would arrive. Service like this is hard to find! I highly recommend Alpha Repair Solutions LLC.

Luis was recommended by a friend. He was here when he said he would be. I had to order a part for…read moremy washer and he took the time to go to the website and order what was needed. He explained and showed me what the problem was. When the parts arrived he scheduled me immediately and fixed the washer. His services were well worth the money. Luis was excellent!! He comes highly recommended.

Needed a new(to me) washer and found a great local place that sells used machines. Found one at a…read moregood price and had it delivered the next day. Keep it local!

My mom's washer died and she needed a replacement immediately. My Dad is bedridden and Mom washes…read moresheets daily. Of course it was i er the weekend, but we called Brian at G&L/Waco appliance. We had a nice used set delivered that afternoon. They installed the new ones and hauled off the old ones. Excellent Customer Service!

I have submitted other negative reviews. I also contacted…read morethe Better Business Bureau about this place. They didn't even respond to the BBB. I would give them a negative stars if it was possible. So I recommend PLEASE DON'T buy anything from 911 Appliance Repair in Copperas Cove, Texas. This is from the BBB Thank you for contacting BBB to assist you in resolving a recent complaint with 911 Appliance Repair Pros. BBB has made several attempts to contact the business regarding the above-referenced complaint. We regret to inform you that we have not received a response from the company despite our repeated attempts to reach the business. The business's failure to make a good faith effort to resolve this complaint is now publicly accessible in their BBB Business Profile. This will be published for three years from the date the complaint was originally filed. If the business has contacted you outside of BBB's resolution process to resolve this issue, please notify us immediately so we may update our records. Once again PLEASE DON'T buy anything from 911 Appliance Repair 1316 Georgetown Road in Copperas Cove, Tx. I include the address incase they like several other business in the area just change their name and continue doing business the same way just under a different name.

From the owner: 911 Appliance is a veteran-owned business with over 15 years of experience in repairing all major…read morehousehold appliances. Their expertise and dedication ensure reliable and efficient service. Their skilled technicians provide affordable solutions, restoring your home's appliances to peak performance and keep your home running smoothly. They are commitment to excellence. Saving you time and money.

Guillermo was such a great help with our floor installation . I would highly recommend him. He was…read morevery attentive to all of our issues and even presented us with better solutions where applicable. I would definitely use him again. Thanks

Personable, friendly gave a great bid but unfortunately was not up to the task…read more He seemed to have a real issue with measuring. The closet he built us does not have a right angle in it and one side is a full inch and a quarter longer than the other, making it very difficult to find a door. The sliding door he installed is not centered so there's this weird filler on only one side. He didn't give us the correct measurements to purchase the door in the right size to begin with, which I think caused the off-center installation. Either he decided he couldn't do the work or got bored with the job, either way, he left us, for weeks, in the middle and went to do another job (very well reviewed, with pictures on Yelp). He made excuses every day (he was sick, his dogs got loose, Home Depot didn't have what he needed...) about why he couldn't come, never mentioning he was working on a different job. We only found out when we were looking through Yelp and saw their review. He finally showed back up with workers that he hadn't had before and asked that I pay half of their day's wages ($400 which was not an agreement in the original bid). The next time I saw him, he showed up around noon, got nothing done for a whole half day then left again. That was the day we decided we had to change. We needed the work done by March and he had proved we could not rely on him. (By the way we are still struggling, as elderly people unable to do the work ourselves, to get the work completed and it's now the following January). We had paid him in full for several jobs that he either did not do at all or did not complete. We requested a refund. He gave most of it back, in small amounts, with a couple of months prodding online, but never came through with the final $100 he owed us. I was angry, but now I'm just sad because he seemed like a nice guy, but as the job wore on it was obvious it was just too big for him and he had an excuse every day why he couldn't be here on time, why he couldn't be here at all and why he always needed more money. He would go to Home Depot every day and buy supplies that we paid for and one day he decided to buy himself a new power tool, that we paid for. I guess nice people have issues too. Sadly, I would not recommend him.

They did come out as requested. I paid him the $135.00 service fee for less than 10 minutes. They…read morewere honest with the pricing upfront. Just be sure you're ready to pay for the service call even if you decide not to move forward with fixing the problem.

The man that came out to work on a longstanding problem with our Dishwasher and sink didn't just…read moreclean this out and that but solved the problem, completely. In talking to him he was not only the owner but a real American Hero in a family of Heroes . I wont get into the details but he was ( and is) a united States Marine. This is your man , this is your company. This our great country, thanks to folks like him.