Sadly my washer had bit the dust, but the service was great. I will definitely be calling again the…read morenext time I need appliance repair.

Ben did a great job with our refrigerator. Diagnosed the problem and made the repair when the part…read morearrived.

Brian was wonderful! He fixed our dishwasher issue and installed a part on our washer during the…read moresame visit! I would recommend this company to everyone!

From the owner: Our business specializes in residential laundry and kitchen appliance repair. We work with home…read moreowners, renters, real estate companies, and property management companies to provide fast affordable appliance repairs, installations, and appliance replacement.

Ben was great! Really appreciated the honesty and…read moreprofessionalism! Thank you! we will be calling this company again, as needed, and spreading the word!

Called for an appointment. No one answered so I left a message. They called back next day and…read moremade an appointment for four days later. Person on the phone said they would call me the morning of the appointment to share arrival window. No one called. I called twice and left message looking for arrival info. They never called back.

Baine is a great guy with good communication. He is honest and has warranty for his work.read more

We hired Baine to look at our (old) fridge that was not cooling. He was quick to reply, and…read morearrived when he said he would. He diagnosed the issue a made his repair and also noticed a few parts might wear out at some point soon (old fridge), so we asked him to order the parts and to go ahead and replace them. He let us know when the parts were arriving and was back at our house in a few days to install them. He was very reasonable in price. He also has a 6 month warranty for work done. He saved us from buying a new fridge. He was professional, friendly, and we chatted about our cats too. We recently moved to Harker Heights and will definitely use him again.

Very grateful to have this company be as responsive as they were. Brad came out to assess my washer…read moreand dryer unit. He gave me feedback that was helpful in making a decision to invest in repairing them or buying a new unit altogether. Great, honest service.

Honest folks charging honest dollars doing quality work. No BS with these folks…read more Same day service and super friendly and knowledgeable.

Called Artifix expecting to schedule a repair, but instead he took the time to walk me through…read morediagnostics over the phone for free. Based on what I described, he pointed me toward a likely control board issue and suggested ordering the part first -- and returning it if that wasn't the fix. No pressure, no upsell, just straight, practical advice. That alone saved me a service fee and a lot of guesswork. Hard to find that kind of honesty. I'll be calling him if I need service.

I registered for a quote at 8 am, spoke to him at 8:15am and he was in my house ready to go at…read more1100am.. unfortunately the issue with my fridge was not doing what it was doing earlier that morning, but he took a look anyways and came up with a couple of items to keep an eye out for. Why I would recommend this business and why I would definitely call this young man again, though not fixed, his honesty and integrity mean the world to me as I could tell meant to him as well, he did not try to sell me something I did not need nor try to take advantage of in any way. up front and honest.. many thanks!!

When our 2-year old dishwasher stopped working and started giving us an error code, we called…read moreExcellence Appliance Repair. Scheduling the repair was quick and easy. Oleksandr arrived at the scheduled time and quickly diagnosed the problem. He had a replacement part on hand. Took only a few minutes. Dishwasher is now working fine. Very happy with the ease of scheduling, speed of service, and price. Will definitely use this company again.

The initial pricing was higher than expected. However, once I was able to speak directly with the…read moreowner, he was very responsive, took time to review the situation, and worked with us to arrive at a fair cost. I really appreciated his willingness to listen and help make things right. Overall, I believe this is a company that wants to do right by their customers. I would still recommend them -- be sure to confirm pricing and approvals in writing before work begins.

My mom's washer died and she needed a replacement immediately. My Dad is bedridden and Mom washes…read moresheets daily. Of course it was i er the weekend, but we called Brian at G&L/Waco appliance. We had a nice used set delivered that afternoon. They installed the new ones and hauled off the old ones. Excellent Customer Service!

We were new to the area & really needed a washer & dryer. The gentleman who helped us was friendly…read moreand worked with us a little on the price. Both appliances work great (so far) and delivery was reasonable & on time. Made things very easy since I was home alone.

Tony is fantastic! He is very helpful and informative, and we have been very satisfied with his…read morework.

Once again I gave a call to Tony, this time as our 17 year old washing machine was trying to give…read moreup the ghost. On short notice he was here and put in the fix. Others say that it was old and buy a new one. As "they don't make them like this anymore" I didn't want something new that was going to die in 2 years plus those same ones that say just buy a new one don't offer to give you the money or trying to sell you one. Always try Tony first, has a diagnostic fee and fair prices. Well done!!