Have used these guys several times and they are friendly honest folks. Very professional and great…read morecommunication. I will continue to use them as needed and will refer them to family and friends! Highly recommend Tri City Service Repair!

Max and Kyler are absolutely amazing! They initially were hired by my landlord, but have been…read moreavailable for me on multiple occasions thereafter and have not disappointed. I completely trust their judgement and know that they have my best interest at heart and always want to help. Very knowledgeable! They are extremely reliable and always give ample notice before arriving. So grateful and would give them ten stars if I could!

Honest folks charging honest dollars doing quality work. No BS with these folks…read more Same day service and super friendly and knowledgeable.

Very grateful to have this company be as responsive as they were. Brad came out to assess my washer…read moreand dryer unit. He gave me feedback that was helpful in making a decision to invest in repairing them or buying a new unit altogether. Great, honest service.

Tyler was amazing. He was so informative and was honest with the evaluation. He will be my go to…read moreguy and will always recommend him to anyone.

Tyler did an excellent job. Plus , he was on time with a reasonable cost. I'm quite happy with the…read moreservice he provided. Will definitely use again if needed in the future.

Came out on very short notice. Found the A/C problem that was a low-cost fix compared to another…read morecompany that wanted to replace the entire unit and over-charge for coolant. He's a small-business owner who I can't recommend highly enough. Just absolutely great service all around.

At the worst time possible, during the period a winter storm hit the area, my heating unit went…read moreout. Explained to him my family had no heat whatsoever and I have two elders we are taking care of. Without hesitation, he came out asap and took care of the issue. Not only did he fix the problem, he also took the time to check my whole system to ensure all is running well and gave recommendations to prevent any more mishaps. Great customer service, great communication, very professional, most of all, very affordable. It's rare nowadays to get all those combinations. I found my AC/Heating guy. A+ Service, highly recommend.

Completely honest; didn't waste my time & hard earned money to pretend a positive outcome. Told me…read moreall the reasons why this fridge has seen better days. He has been in the fridge repair business since 1957!!

They are AWESOME!!! They were able to get us a fridge within a week!! One of the big box stores…read morewouldn't take the time to fit the fridge in our space. The delivery guys here are experts!!!! Will be my appliance dealer from now on!

Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

Still top notch service from Amos, on all aspects of our dealings. Scheduling is fast and…read moreefficient, and more importantly, accurate. Our electrician, Garrett, called first thing the morning of our appointment, and gave an arrival time that was spot on. All the work was done quickly and efficiently, paid the invoice on the spot, and had all questions answered. Price was fair and reasonable, no surprises at the "last minute". Still highly recommended!

Called on 9/21 to ask about an appointment for an estimate on new electrical plug, got the…read moreanswering service. Mentioned in the message "hey, I know you're coming out tomorrow for another job, could someone swing by to give me a new estimate." Then 9/22 comes. I requested an appointment after 3pm. Replacing 3 existing fluorescent light with LED lights I have purchased and replacing 1 fluorescent with 3 mini LED lights. Got the impression they don't work after 3pm, said they could be there at 230pm. 245pm, no one has shown up, call and get the answering service again "hey is anyone showing up?"..."we'll forward your message". 250pm I text both the numbers who have been in contact with me about this project, no response. Around 4pm I sent an email. Today is 9/25 and I have yet to receive any response and at this point, please don't even bother. I'm truly disappointed because they've done work for me in the past without any issue. Not sure what went wrong, but you lost my referral and my business.

Had an issue with my HVAC continuously running without circulating. He was able to quickly diagnose…read morethe initial problem, and fixed it quickly. When further problems arose with the heating element, he meticulously troubleshot it, fixing issues along the way. He is clearly knowledgeable and maintained all of the replacement parts on hand, so he could fix the issues quickly. He fixed the issues in less than two hours, and the HVAC is running perfectly. Would definitely use again.