1. Rich Construction and Service

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Belton, TX

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Rich Construction and Service

5.0 (4 reviews)
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Amos Home Services

Amos Home Services

(21 reviews)

Still top notch service from Amos, on all aspects of our dealings. Scheduling is fast and…read moreefficient, and more importantly, accurate. Our electrician, Garrett, called first thing the morning of our appointment, and gave an arrival time that was spot on. All the work was done quickly and efficiently, paid the invoice on the spot, and had all questions answered. Price was fair and reasonable, no surprises at the "last minute". Still highly recommended!

Called on 9/21 to ask about an appointment for an estimate on new electrical plug, got the…read moreanswering service. Mentioned in the message "hey, I know you're coming out tomorrow for another job, could someone swing by to give me a new estimate." Then 9/22 comes. I requested an appointment after 3pm. Replacing 3 existing fluorescent light with LED lights I have purchased and replacing 1 fluorescent with 3 mini LED lights. Got the impression they don't work after 3pm, said they could be there at 230pm. 245pm, no one has shown up, call and get the answering service again "hey is anyone showing up?"..."we'll forward your message". 250pm I text both the numbers who have been in contact with me about this project, no response. Around 4pm I sent an email. Today is 9/25 and I have yet to receive any response and at this point, please don't even bother. I'm truly disappointed because they've done work for me in the past without any issue. Not sure what went wrong, but you lost my referral and my business.

Tri-Supply

Tri-Supply

(16 reviews)

$$$

I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

Ordered 7 pre hung composite doors and it was a big disappointment all round. On the work front,…read morethe quality of milling and glass install was just awful: big gaps between glass and trim, unneeded routing, wrong sills, wrong astragals, way too late. Went there because of the good reviews, but regret the decision. Many thousands of dollars went into fixing up what they delivered. On the service side, Mollie is the point person for them in Austin when it comes to doors. I had read poor reviews about her and unfortunately I can only concur. Would not do business there again.

Rich Construction and Service - hvac - Updated October 2026

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