I have submitted other negative reviews. I also contacted…read morethe Better Business Bureau about this place. They didn't even respond to the BBB. I would give them a negative stars if it was possible. So I recommend PLEASE DON'T buy anything from 911 Appliance Repair in Copperas Cove, Texas. This is from the BBB Thank you for contacting BBB to assist you in resolving a recent complaint with 911 Appliance Repair Pros. BBB has made several attempts to contact the business regarding the above-referenced complaint. We regret to inform you that we have not received a response from the company despite our repeated attempts to reach the business. The business's failure to make a good faith effort to resolve this complaint is now publicly accessible in their BBB Business Profile. This will be published for three years from the date the complaint was originally filed. If the business has contacted you outside of BBB's resolution process to resolve this issue, please notify us immediately so we may update our records. Once again PLEASE DON'T buy anything from 911 Appliance Repair 1316 Georgetown Road in Copperas Cove, Tx. I include the address incase they like several other business in the area just change their name and continue doing business the same way just under a different name.

From the owner: 911 Appliance is a veteran-owned business with over 15 years of experience in repairing all major…read morehousehold appliances. Their expertise and dedication ensure reliable and efficient service. Their skilled technicians provide affordable solutions, restoring your home's appliances to peak performance and keep your home running smoothly. They are commitment to excellence. Saving you time and money.

Charged $100 to just look at my appliance and did not fix a thing, used my own equipment I had at…read moremy home to remove water out of it, left and dishwasher is still broken...simply robbed and you think he cares....nope, will never ever get another dime nor business out of me. I don't have money to give away!

These people came when they said they would and they knew the refrigerator really well and got it…read morefixed very quickly for me and I thought their prices were fair.

Always call him for repairs, all my family does for years and we all live in Killeen. I'll rather…read morewait for Wednesday (he comes to Killeen on Wednesday) than to call local because I trust his work and him. He's honest and very professional!

This is a top notch business that is totally customer oriented. From the moment you call until the…read moreend of the repairs you know that these folks truly care about you and the necessity of your appliances and provide fair and reasonable pricing. I'll never call anyone else to take care of my appliances.

This company is very efficient, dependable, does quality work, and is affordable. They do…read moreelectrical work and HAVC

From the owner: Solo Trade Services provides professional electrical services in Copperas Cove, TX. Call us now for…read moremore information! We serve Copperas Cove, TX, Kempner TX; Gatesville TX; Lampasas TX; Nolanville TX; Florence TX; and the surrounding areas. Electrical Contractor, Electrical Service, Electrical Installation, Electrical Repair Service, Commercial Electrical Company

Took my money for parts he was supposed to order and labor but never returned to do the work…read more One excuse after another. Never got my money back either. $140.

Ron's Appliance responded online very quickly to my initial requests. His questions and…read morestraightforward responses were concise. Ultimately he discovered that a replacement would likely be better than the cost of repairing with unavailable new parts. No actual work performed but my interaction with him does encourage me to do business with him in the future.

This guy was amazing. He came out on Sunday of Memorial Day weekend. Fix the repair in 30 minutes…read moreand showed me how the other air conditioner company did not do their job which was there 10 days before him.

From the owner: Locally owned appliance repair and HVAC company. We have been in business over 12 years. We pride…read moreourselves on honest and ethical work! Looking forward to serving our community.

Cameron from the Austin office came out to diagnose an intermittent problem with the vent fan on…read moreour Samsung microwave. The vent fan would randomly turn on. Unfortunately the problem did not occur while Cameron was here, as seems to be often the case with intermittent problems. I found Cameron to be pleasant, knowledgeable and very helpful in discussing the problem and potential ways to resolve it. I would highly recommend Cameron and his company to anyone in Austin who needs an appliance repaired.

I had called and was given some simple advice on my washer knob. Nathan I think was his name took…read morea few minutes to offer a quick fix. It worked! I feel when my washer or dryer does need some actual repair, I can trust these guys!

This company was the worst to deal with ever! The guy came out and said it needed a new coil, he…read morestepped on the ceiling whilst in the attic and cracked the ceiling. My warranty company covered the new coil and I had $285 of uncovered expenses, which was fine. Only after they left this didn't fix it. I had another company come out and look at it and they said the coil is leaking? So I call liberty air and say hey the coil you just replaced is faulty, they said they would come and fix it, but now is trying to charge me $285 for uncovered fees, despite me already paying these fees for them to replace the coil two weeks ago?!? They also lied and told me my unit was too small for my size house, 1876sqft house with a 3.5 ton unit, is sufficient and they said I needed a 4 or more , straight up BS. Not only that, no one ever answer the phone, and their voicemail is full. These are the biggest scammers ever, I don't know if they even replaced the coil in the first place since as the company that came out said they left the old info stickers up instead of the news ones that you get with a new coil. I would give negative stars if I could. Stay clear!!!!

From the owner: Liberty Air is family owned and operated since 2015. We have had the privilege of servicing the…read moreKempner, Copperas Cove, Killeen, Harker Heights and Nolanville areas for any heating and cooling issues that may arise sometimes when we least expect it. We offer free estimates on new systems at very competitive rates. We also offer 3rd party financing. Give us a call or leave a message we are more than happy to help!