Mr. Fritz and Chris are a super team of technical experts in the plumbing field. I would highly…read morerecommend their Encore Reveal Water Softner Filter. Their service is TOPS for the area of Central Texas, I am a very happy customer since last century. I

Bought a house with an old water softener. Didn't know if it worked or not. These guys came out…read moreand serviced it back to new for a reasonable price. They were very responsive and honest.

I was told at the installation that we would be able to get replacement filters for the Charger…read moreR.O. system they installed online. That was false. I contacted these guys about replacement filters and have been ignored. My wife called them about buying replacement filters and she was ignored too.

Less than two years ago, George installed a water filtration system in my home. He was friendly and…read moreseemed trustworthy at the time. However, from the start, there were issues: he wasn't able to filter all my water lines. My laundry room and guest bathroom were left unfiltered, which was disappointing, but I accepted it. About 2-3 weeks ago, my house flooded. I discovered that George had tied into my water line in a highly unusual and unsafe way, using four SharkBite fittings -- which are intended only for temporary fixes. The leak occurred under my water heater, allowing water to flow into my master bedroom and flood the entire room. As a result, I've spent over $1,000 repairing plumbing and replacing my carpet. On top of that, I spent an entire Saturday night vacuuming water and tearing out the padding under my carpet to minimize damage. I have attempted to contact George multiple times to see how he can help rectify this situation, but he has not returned any of my messages. I want to warn others: George may be personable, but his installation work is unprofessional. If something goes wrong, don't expect him to take responsibility.

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

When it comes to the installation Alcides Beseda did a wonderful job. Because we are new new to…read morepureagain water I will have to come back and do a review about the actual system. This review is about the installer. I really like how clean the setup is looking in my garage. Much better than my old salt system. Great job on the install Alcides

After my super pleasant experience with Joe and Tyler handling the installation I've always wanted…read moreto leave a raving review, but decided to hold off until at least a year passed to ensure the system had no issues. I had a full house water softener with a carbon filter installed, as well as an under the sink RO filter. Texas water is not the hardest water, but there is a palpable difference with a softener installed. The RO water also tastes great and everybody always compliments it, and even the picky dog guests love it. I have nothing but great things to say about Joe and his team. Their attention to detail from explaining the different systems, what it does, up to installation, and even post installation and checking in after is unmatched. I wouldn't hesitate to work with Joe and co again.

I am super happy that I went with Supreme Water Filtration co. I did some research on other…read morecompanies and felt like I made the right choice. Joe was SUPER helpful, knowledgeable, and honest ! His team of installers did a really good job on the installation side as well. At first we thought we had to put the system on the outside of our house, but the installer was able to figure out how to maneuver it into our garage. Very happy about that. I'm also shocked at how good my water tastes straight out of the faucet! I also have peace of mind now that I have the filtration system in place.

They do shoddy work, leave unsafe surroundings at the end of the day and very poor communication to…read morename a few. The only saving grace this company has is Cullen Mayhew. The only way they they have a

I wouldn't leave any stars except for individual people that tried to make my situation better. I…read moreunderstand it is summer but Reliant received a check from me on May 7, 2025 and I still haven't received my refund. The office said the manager, Mark, will give me a call between 4-6 on a Monday. That was two weeks ago. That is not very professional and very SLOW to be proactive when I have been in this situation. I will keep calling until I get it.

Kyle was early to our appointment and fixed everything very fast and even helped with improper…read moreprior installation, 5 stars for Kyle and Plumbsy

We recently purchased a new home and were looking to install a water softener and filtration…read moresystem. We had spoken with other companies and so glad that we went with Plumbsy. Kyle took the time to answer all of our questions in detail before we made a decision. He walked us through all of our options and really took the time to make sure made a fully informed decision. He showed up right on time to install our system, did meticulous work and walked me through every aspect of his work and our new system. We ended up adding an RO system and new faucet on top of our original project based on our conversation the day after them install and are so happy we did. Kyle was awesome to work with and I would highly recommend using Plumbsy. On top of all this, they were also better priced than other quotes we received for the same work.

Have been a customer for years, until this week. We were supposed to get a delivery on Monday…read more6/02/2025, and nothing showed all day. I called Customer service, and they stated that they would place us on priority delivery the next day 06/03/2025 and would not charge for delivery, due to the inconvenience. On 06/03/2025 delivery no shows, and cannot get through to customer service, via chat or phone, so I call on 06/04/2025. While on hold, I log into the website to see if there is any information there. On the website it states "We ran out of your ordered products, and ETA for delivery is now 06/05/2025". I stay on hold, as I now definitely need to speak with someone, and then I hear "Thank you for calling, please rate your representative and how they handled your issue". So I hung up and called back, and was on eternal hold again for 15-20 minutes, and the same thing happened. This went on until noon, when finally a representative answers, and asked how they can be of service? I said I wanted to cancel the account, and proceeded to tell him why. He then stated "This has been placed in escalation, and you'll have to talk with that department", and placed me on hold. After 10 minutes the phone clicked off. Water may be good but the customer service is non existent, if you can even reach anyone. Website has a chat feature, that is automated, and your not chatting with anyone but a computer. Would highly recommend NOT getting service through this company. For the price they charge for the product, and delivery, you can purchase a whole house water filter. Good luck with this one.

Drivers are fantastic and service is good. Do not apply to work there, the pay & benefits are…read morefantastic, but the company puts absolutely unrealistic expectations on the drivers. The mgmt. Wants drivers to perform all the duties of a full-time sales rep while performing the grueling, boot camp duties of delivering heavy product in the Texas heat!

I had Jacob and Aaron come out and install the whole home water softener system. Both of these…read moregentlemen were extremely professional, kind, and offered multiple options for installing the system. They kept me in the loop for each process and explained things to me so that I could understand a lot easier about how the system worked. Overall I'm super happy with the install and I'm excited to have better quality water throughout my house.

I feel like I'm in the twilight zone with this situation. I…read moremove into a brand new custom home and hire a supposed "professional" company to come in and provide a service and this is how I'm treated! It has been since April of 2024 that my home has not been completed, from the damages this company has created. I've contacted Don, John, Yeshua, Tina, and I still have all the text, voicemails of the bs they tell me that they are going to get it handled and nothing ever happens. I have stress over this situation almost daily and the anxiety I have every time I hear water running in my house I think it's something leaking. Along with not getting the customer service that I was promised, my system has leaked and created more damages and I've had water spots since the system was put in. No one ever came to assess any of this and the company Paul Davis that is waiting to fix the damages that have been done to my home cannot get a hold of Puragain to start. I have even set up an appointment and waited for the technician to show up and no one even came. My husband and I both work hard to have what we have and for this company to come in and damage my new home and ghost me, I JUST WANT MY HOUSE FIXED. I DID NOT ASK FOR THIS.

Unfortuantly I cannot give a good review. I have been trying for months to select a quality whole…read morehome system. My local water tree is a rep for this company. I ha e sought additional information from this store/the manufacturer and NO ONE knows about their own product functions, warranty, GPM of output, etc. Its been lots of calls, call again, leave a message and still no answers!!!!! Moving on.... We will have to go to another whole home system as I am over the rat race to get this info on a $4000+ purchase. :-/ Clearly not professional.

Great spot a bit more that I would like to pay for water but I do taste the difference when I get…read morewater from different water dispensers.