I live 25 miles from their office with Waco being the nearest city, but they don't service my area…read more Ridiculous.

Amazing service and honesty. This company''s customer service listens to your needs. When I talked…read morewith their phone service at noon and requested a phone call back at 4 pm that's what they did, I got a call back at 4 pm. The technicians came out quickly and on time. Both technicians were polite and business professionals. They listen to me trying to describe the sound my air handler was making and recreate it to solve my problem. They gave me an honest solution to my problem not a sales pitch for a new unit. The price was very reasonable. When I need a new unit I will definitely be calling Polansky's.

I really couldn't be more happy with this company. We were treated very well and they squeezed in…read morean appointment late in the day for us. Our techs had had a long day and walked me through the whole process. My in laws also used Tradesmen a few years ago and encouraged me to use them. 5 stars

Even though incident was 2 years ago, it still bugs me. I was recuperating from surgery, and…read moresomething went out on the air conditioner. I called Tradesman, and two guys came out and replaced a relay or something (not the compressor, so that is good). They asked if I wanted to add an overflow valve that shuts off the unit if it has a problem. I said okay. Then sold me a one year service contract, which would give a discoun to the visit (with disount contract was $86 instead of $100) When they left the AC would not come on. I called them back and they said a wire to the outside had broken and they would have to drill and put in a new one (the old wire was 30 years old but it had worked until they messed with it). So charged for that. That was fixed, but they never called for the free annual check up (I know, I could have called, but still feel like taken advantage of while on meds).

I give Chris and his company a 10 today!! He came out to check our water heater and tried fixing it…read morebuttttt needed to be replaced soooo hour and half all done and completely satisfied!!!! Very professional and trustworthy/ honest!! Thanks Chris!!!

We have used On Point Service several times over the years and they have always gone above and…read morebeyond to provide quality services.

TWO MONTHS after this company charged me $180 to come out and look at my issue, then double the…read morequote when they got here - I called them (They never reached out to me at all) to see if that amount would go toward the total amount - even though they kept raising the price. I understand repairs cost money - but how much?? And don't jack up the price, then charge for coming out again. I first talked to a lady who didn't understand why they charged me TWICE without fixing squat. She said someone would call me back. The man who called me and talked to me like I was his ex-wife who may have had a side piece and got the house in the divorce, asked me if I would take this review off if the company fixed it. I said I only put down what actually happened. I didn't embellish, exaggerate, lie, bad-mouth. I stated facts. They charged me twice. He kept gaslighting me, saying no, that is not what happened. I just didn't understand this type of home repair. The company charges $90 for the estimate. I said I had already paid. He said, no, it's different. I just didn't understand. I felt like we were dating. And he still didn't tell me how much it would be. He would not commit to coming out until I agreed to take this review down. We hung up. Another lady called back about 2 hours later and said that DAZ would be happy to come out and complete the work. I still didn't get a quote. Wow! Can't even escalate well. NO THANKS! Charged 2 times and got 2 completely different estimates by 2 different people for the exact same job. The issue: hot water runs from the kitchen faucet when the water heater is on. So I mostly leave it off. I've had a lot of work done on my house. It's 100 years old and I've replaced or repaired just about everything in it. So, I know if you want the work, you have to pay a price. The first person who came out quoted me $300. I just needed to buy my own faucet because they don't sell the one I need. This trip and estimate = $89.95 GOT THE FAUCET. The second person, as soon as he gets here asks, "What did they quote you?" I told him. He said, "No. It's $389.00. But I might be able to do it for $300 if it's just the faucet." Turns out, he says he'll have to get into the wall, it might be $400, $500, $600. He won't know til he gets in there. Whoa! So...double what I was quoted? MAYBE? I told him I couldn't afford that now, thanked him. Asked him what i owed him for coming out. This trip and estimate: $89.00 He left without giving me a receipt or written estimate for what he just quoted me. Everyone was perfectly nice. But it left me asking: What was the first estimate for?

Amazing service , quick and reliable. Mr.Dee was even kind enough to explain the job to us in a way…read morewe could understand it. They also came out on time and completed the repair in a timely manner. Totally recommend this company! Five Stars

My AC was down and I called Cool Dreams and they came out and got it fixed really quick, Thank you…read moreNick for the Wonderful Service.

Called at 8:15 this morning. A/C was fixed by 10:30 this morning…read more They installed the unit and I have had very good service from Cool Dreams. Very professional, reliable and very polite. Would highly recommend them for A/C work or equipment. Sold me the best price of the unit when I was shopping.

Caleb and his associate were very informative and fixed my heating problem while answering all my…read morequestions. Due to the massive winter storm, the original appointment was (appropriately) cancelled due to safety. However, they reached out promptly and rescheduled the appointment during the weekend.

This company installed a brand new system in our house less than 3 years ago due to our old one…read morecontinuing to have issues. We have been having issues with the new system since about a year after he installed it. Unfortunately, he had moved away and would not return any of our calls. I left a review at that time and he reached out, explaining he had moved away. After having had a number of companies out to fix this new system which stops working every few months, we finally found a great company who explained all of the issues we have had are a result of this system not being installed properly. We tried reaching out to speak with Caleb about this, of course he did not return our call so I am left to leave yet another review. We trusted him at the time. We are out so much money because he didn't install it correctly, and it's very disappointing to say the least.

The owner called me within one minute of my inquiry, checked my system within 12 hours and had a…read morebrand new HVAC system installed 11 hours after that! He answered every question I asked and did all the paperwork for my warranties. Perfect!

AC repair is something you don't want to need, but when it's 102 and it goes out you become…read moredesperate. Turns out desperation wasn't necessary--Richardson Heat & Air came to our rescue. Not only were they quick to respond, but they took care of our issue in what I consider record time. I just moved to the area, and I am so glad I found a local business that took care of me so well. Outstanding response and service, and a great technician (ask for John)? I'm a Richardson customer for life.

Mr. Simpson will definitely be our go to AC guy when needed…read more He was able to service us same day and got us up and running in no time.

Good reliable service on time and efficient. Fixed the problem and everything works great!read more