Zip Air is definitely the CHEAPEST and also the most honest, reliable, and customer-service oriented HVAC repair company in all of Waco! I would definitely recommend Zip Air if you're looking for a HVAC company that is ACTUALLY affordable and who won't be trying to charge you an arm and a leg for repairs you don't really need! Also, Zip Air really does have their customer's best interest at heart - they really do put the customer first, and they will do whatever they can to make sure that you are 100% satisfied with their work! I was so impressed with this company, I can't say enough good things about them!
--When we were told by a duct cleaning company that we had mold growing on the insulation inside the plenum box on our HVAC unit, we had several HVAC repair companies come out to give us an estimate of how much they would charge to replace that moldy insulation (most of the major companies in Waco came out to take a look). We heard some RIDICULOUSLY expensive estimates, ranging from $1,000 (on average) all the way up to $8,000!!!! We experienced company after company telling us that they would need to do all kinds of complicated things in order to just fix this simple problem...company after company trying to push and sell UV lights and HVAC air purification systems...company after company telling us that they would also recommend that we get this maintenance done and that repair done too (one company -Air control- wanted to replace our entire ductwork system and charge us $8,000 for this simple job!)
Then, we were finally referred to Zip Air! Funnily enough we were referred to them by another company who told us that Zip Air usually does the job SO much cheaper than everyone else that they don't even bother bidding for a job if Zip Air is bidding too. They told me "Yeah, Zip Air is pretty much guaranteed to be the cheapest quote you'll find in Waco". Sure enough, they were! They quoted us $300 for the job, and then it ended up being even CHEAPER when they did the work because they really really try not to charge you for getting something done that you don't actually need - they are on the lookout for wherever and however they can save you money! THEN, when it turned out that we weren't quite happy with how the first technician did the job, they sent out another technician to make things right at no extra cost/for free, without hesitation! We are extremely happy with how the job was done the second time, and we saved ourselves (at least) around a thousand dollars!!! We are so grateful to have found Zip Air!! - The service project Manager, Kendall, was extremely kind, polite, and honest - and he didn't hesitate to do whatever was needed to make sure we were totally happy with how the job was done. You could tell he really puts the customers satisfaction first, and cares about running an honest company. Someone who seems like they live by the Golden rule! The technicians who came out the second time, Jona and Dylan, did an absolutely excellent job and they really paid attention to detail in their work! We are so very happy with the whole experience, 5 out of 5 stars! Zip Air will be our go-to company for all our HVAC needs from now on!!! read more