yeah, not great. My first time dealing with this company they're located Marysville Rd very close…read moreto my (new) home. I took over this property, Brown's gas owned the tank so naturally I called them. But before I could call them they showed up. Twice. once when we weren't home (the previous owner contacted me and told me via cell) and then the second time we were home the driver, randy, very nice guy and I spoke, he was told that we had not transferred service yet and he made it clear to me that he couldn't put any gas in the tank until I did that and of course I said yes I understand how commerce works I haven't had a chance to do this yet and you just showed up out of the blue. Again. I'm sure the previous owner told them that they sold the property when they showed up the last time and spoke to her. Lol. So I went to the Browns Gas office to open my account - it said they were closed for lunch on the fence, it wasn't lunchtime, it was 1030a. I came back 4 hours later around 2:30 PM and that sign was still up. This time I learned my lesson and called to make sure they were there. I came back the following Monday and when I mentioned that they said there just wasn't anyone there that day and fair enough I understand it's a rural company I guess. I opened an account and deposited money to get a delivery and was told they'd "let me know when that could be", roughly a few days later they let me know when they were coming and I asked what time frame and they said they couldn't give a time frame. I've run a service company for 30 years I found that amusing so I thought they must have meant they won't know until that day when they set up his delivery route so today is the day and I called and I spoke with Sam in the office. She assured me that she could not tell me any time frame when the driver would arrive and when I said that sounds odd, never heard of that, she seemed pretty indignant explaining to me that the driver is operating a vehicle filled with explosive gas and that because of this very reason they cannot offer a time frame to which I of course replied doen't that argue against not knowing where your driver is? in fact you should have a precise schedule for a driver that you're turning loose with a gigantic 20 ton bomb, you should know exactly where they are at all times or at the very least within a 2-3 hour time window. She remained indignant clearly regarding my comment as out of line. So here I sit with dogs put away, m gate open and unable to leave all day long because a service company cannot figure out a delivery schedule the day of - I've had other propane companies, this has never been a problem, no one else does this as far as I know. also it is weird to me that the last Yelp review here is 2 years ago. I get yelp reviews every week and my business is not large. If people aren't writing positive reviews you're doing something wrong And if you've been in business as long as they have and you only have a handful of reviews at all you're really doing something wrong and judging by their overall rating on Yelp I'd say that's confirmation. I don't think they realize we have choices up here.

After an initial issue with rude customer service office staff, the regional manager called me and…read moreapologized and straightened out the problem,

Value Propane is amazing. When our leased tank leaked, every provider was apathetic, saying nothing…read morecould be done for weeks. Except Value Propane. Jason came out the same day and got us up and running with a temporary tank, giving us time to explore options. Of course we went with Jason and Value Propane; Jason came out himself and helped set up our new tank. We couldn't be happier.

Value Propane is my go to provider for propane. Efficient…read moreand affordable. Their customer service is great, I never need to worry, they always deliver my propane in a timely basis.

these people suck don't waste your time . every time you call they say they will deliver but don't…read morecall don't show up

Reliance propane is easy to deal with. They fill my tank at will call when needed. The propane is…read moreusually delivered faster then the estimated delivery time frame and I am able to pay my bill over the phone when it is due. The price per gallon is usually the same if not lower than other companies. Thank you Reliance Propane.

We moved to property outside of Oroville almost a year ago. We started working with K-Gas shortly…read moreafter and have found them to be reliable, knowledgeable and just so willing to help figure out what will work for us. Everyone we've worked with from the office staff to the guys delivering and setting up our tank, to the guys filling tanks at their location, has been friendly and helpful. I highly recommend this business.

I can't comment on the quality of the propane, and I don't remember the price, but I wanted to give…read morethe two guys who helped me a thumbs up, very friendly!

Don't ever sign up with these people, for an estimate they WILL bill you even if you don't sign a…read morecontract just for an inspection. They add fees that aren't mentioned in the initial consultation, Tank Install, regulator, 3 year contract, minimum required yearly amount, online safety info course... Classic bait and switch company. Keep who you have!

Above the top I recently had the pleasure of working with Sean with Suburban Propane. From the…read moremoment I contacted them, their professionalism and commitment to customer satisfaction were evident. Sean went above and beyond to make sure everything was working safely.

Friendly, knowledgeable, prompt service. Thank you for coming all the way out here to take care of…read moreus.

Very friendly service and much better price than the tank exchange service. Nice people, local…read morebusiness.

Just stopped in with our motorhome with a tow, could not get close enough due to a pickup parked in…read morethe way. I picked up the hose to see if it would reach, which the man yelled at me. I apologized I did not know I wasn't suppose to touch it. He was very rude, we told him we couldn't get closer, unless the truck was moved. We didn't know who it belonged too. He told me if I said please, FOR REAL!! I told my husband what he said. On our way to Thornton's in Nicholas now. I wish I had gotten his name. By the way Thorten's are very nice and easy to get to

TALK ABOUT GREAT SERVICE??? The Herger Crew... Wendy, Sarah & Teri are THE BEST!!!…read moreFast, Courteous and Professional... not just this last time... but EVERYTIME!!!

What a Joke. Who knew that having Herger Gas come & replace your Brown's Gas Tank would End Up…read morecosting You a $500 Mistake on Herger's Side. Herger was supposed to Swap Tanks & Transfer Propane to The New Tank. Did they do that? Of Course not! What did they do? They FILLED Our New Tank & Charged Us $480 for a Mistake Devin made. When I called to Resolve the Issue, they gave us the Option to either Pay or Come get the Tank (during Winter) that's a Terrible way to do Business! Pretty Upset that My Landlord chose to Dump Brown's Gas for These Morons!