My apartment suffered a major leak from a broken pipe upstairs. I looked online and saw that 911 Restoration had good reviews and was Diamond certified. On their site they showed trainings and certifications for their team. I figured they were proud of their skills. They showed up within a few hours to assess my mess and a few hours later the crew came to cut out sheetrock and remove flooring. They set up the blowers and a dehumidifier. They checked the progress daily. After 5 days they were able to remove the equipment. They submitted appropriate paperwork to my insurance company and I was fully reimbursed for their invoices. The crew was always polite and helpful, while I tried to manage in my torn-up home. I recommend 911 Restoration. read more

We had a leak in our porch deck that developed into black mold, so we hired a consultant to prepare a report. We used their report to request proposals from several companies including Reactic Restoration. We considered each proposal carefully and decided to work with Reactic even though they had the highest proposal cost. First of all, the person that answered my call was very professional and knowledgeable. They used my consultants report to prepare their initial proposal without visiting the site. I then asked them to inspect the work area and revise their estimate if needed. They did so and reduced the cost/. They scheduled the work to start within 2 days and completed it in 4. Their technicians were very courteous, worked hard, were very careful with wall and floor finishes along the access paths, and answered all of my questions. Project cleanup and completion were done on time and with the same care. I spent 30 years as a construction manager for very demanding clients and this company met my standards beautifully. Thank you, Ken M. read more

So grateful for 911 Restoration. We woke up at 6:30 a.m. to find our apartment flooded and the 911 Restoration team was at our house removing the damaged floors and walls by 8:30 a.m. that day and worked throughout the week to help us get our place back to normal. The team of workers are extremely hardworking, courteous, and most importantly efficient and thorough. They are truly life-savers. read more

We had major flooding to our master bathroom. I did a Google search and not only did Reactic showed up quickly for an inspection, they got mitigation going the next day. They were clean, responsive, quick, and did a great job. read more

After being blown off by their competitor: ServePro....whose motto is "like it never happened" (very fitting motto) because they blew me off after practically stalking their project manager for weeks on end...and the work never did happen because they never sent me a bid after lying to me repeatedly saying they will, I found Reactic Restoration! Reactic Restoration was amazing! They were extremely professional, clean, hardworking and trustworthy! The workers had great attitudes and smiles. My mold is gone!!!!!!!!!!!!!! Excellent company to do business with from beginning to end. I highly recommend them! You will not be disappointed or upset if you use them. You will be relieved. read more

Discovered an unpleasant finding during renovations which required us to seek remediation services. Hands down, during a time of such stress and worry, you'll want Daniel Garza as the project manager on your side. Honest, reliable, and trustworthy. He answered all of our questions and took the time to explain options to take. We even had a hiccup during remediation and Daniel went above and beyond to make things right. I am hoping we will not need these services again, but if we do, I know who we'll be trusting. read more

Needed them for an emergency sewage issue and they were able to handle it swiftly. I received before and after photos of the property since I was not present. Only downside I couldn't make a payment online. read more

Oran came to my place for an expection after my bathroom sink was leaking and wet the particle board beneath. He took a look and said it's fine not to worry about mold gave me some advice on how keep it clean and dry. Super friendly, efficient, and honest. I would highly recommend read more

Reactic was great! They came over for the initial assessment quickly and completed the job within a few days. They were courteous and professional the entire time. I would highly recommend using them. read more

Wow....A+ from jump, FANTASTIC...Oran and his crew were out to the house in 2 hours to get the water leaking in the house stopped and cleaned up. He and his team were accessible, professional and communication was excellent. It feels very comforting knowing that this organization and team helped make a very stressful situation more tolerable. Thank you for a positive experience and fairness with our situation. There was a lot of back and forth with the the owner, then tenants, and the property manager, but Oran handled everything fantastically. Thank you, Oran, you're the best. read more

I called 911 restoration as my tenants were reporting mold in the apartment and wanted someone to take a look immediately. I spoke to Liel who was very friendly, down to earth and right off the bat assured me that he will take a look at it the same day. After inspecting the property, he called me back promptly and reported the findings. It is more of an issue of the tenants not having an exhaust fan in the bathroom. He spoke to the tenants very cordially and made them understand it is not moisture or leak but rather taking care of the apartment after a shower be keeping the fan on and closing the bathroom door. I had an email from the tenants the next day saying it is not a major issue. Liel made sure that the issue/nonissue was addressed and brought a huge sigh of relief for me. I strongly recommend Liel and his company 911 Restoration for anyone dealing with mold issue. read more

Discovered a failed drain pipe that flooded the crawl space to my home. Plumber told me to hire a restoration company to remove the sewage and sanitize the crawl space before pipe can be fixed. Sent a message to 911 Restoration on a Monday evening. They responded within an hour and came by for a free consultation the following morning. By the end of the day I received the proposal by email. The price was reasonable and less expensive than another I received so I booked them the following day on Wednesday. The work was done in a professional manner and it only took a couple hours. I highly recommend this company to provide restoration services. They are professional, courteous and responsive. Thanks! read more

Sewage pipe in crawl space busted. Couldn't wait for insurance and called and spoke with the front staff, they relayed me directly to Office manager Xiomara very patient and understanding. She introduced me to Oran project manager very professional and responsive, inspected within a day based on my schedule and finished the work in a day later. Oran made many recommendations after inspection and didn't pressure, but good to know I had options and what to look out for in regards to possible issues in future with foundation. Be courteous and leave cold water and bathroom availability for crew, they work very hard and very much often under appreciated. These guys are the true rockstar! Thanks gals and guys for getting my home back to normal Daniel Bay Area read more

Quick to respond, accommodates your schedule and refreshingly honest. I would highly recommend them!

Moved in to our new home in June knowing that the garage was a work in progress. A previous water heater leak had caused damage to one of the walls, including mold growth. Liel and his team were great to work with in getting this mess fixed. Easy to set up an inspection appointment, and Liel was clear about what needed to be done. He and his team did a fantastic job; they set up a barrier for the work area and removed all the mold from inside the walls. They also hauled away our old water heater and an old washer/dryer unit for us. We did not have them replace the drywall (though it was offered), as there was another project that needed attention, so we just grouped those projects for our preferred handyman. Again, Liel was great to work with and was easy to communicate with via phone/text. Mind you we had to coordinate this job with a plumber and handyman for the installation of a new water heater, and everything went smoothly with no delays. Would definitely hire these guys again if needed! read more

We had a leak in one of our bathrooms. The first company that did our water mitigation did a crappy job and they couldn't complete the job so we got 911 Restoration to finish the job. We needed the dry wall patched, carpet cleaned and based boards to be replaced. Daniel was the project manager and he was the best. He and his crew was able to finish the job in a timely manner and we were happy with the results- the house looked like it did before the leak. Daniel gave us constant updates and was available to answer all our questions. I would definitely recommend them. read more

I had a great experience with Liel. He assessed my situation and advised me on my options. He was very nice, flexible, honest, helpful, and knew what he was doing. I recommend this company. Be patient - It did take about a week to get a call to schedule the assessment, but worth the wait for someone I can trust! read more

I spoke to Liel on the phone over an issue I was very worried about. He talked me through it patiently, and was quickly able to come to the house in short order for a review. After walking through the house and the issue(s), he reassured me about the situation, brought some ideas to the table, and in the end was able to save me a lot of money and headaches. read more

Mr. Oran Cohen came to inspect some possible mold issue in my property and was very honest with his assessment when he felt there was no mold. Per my request, he also immediately send me an email so I have proof. It's difficult to find nice and honest people nowadays so it's definitely worth 5 stars. read more

We had a recent bathroom water accident which caused visible warping on our hardwood floors. 911 was recommended by our condo insurer. Tomer was very prompt and came over to give an estimate. He was very thorough and we wanted to use his services. Unfortunately the incident was not covered by our condo insurer but our HOA insurance instead. The HOA insurance recommended another company so regretfully we had to cancel the service with 911. I would not hesitate to use 911 restoration in the future. read more

Oran Cohen came to our house in 30 minutes for some mold issues we were having and upon inspecting it he was super honest and said that it was small enough that we could take care of it ourselves. Really appreciated the honesty and will definitely be calling 911 restoration again if we have anything larger in the future. read more

This company did an amazing job cleaning up and sanitizing after a toilet back up. I called a lot of places and this one was the only one that had the professionalism to answer the phone, give me a quote, and show up at the time they said they were going to show up. The servicemen were very professional, helpful, and did an amazing job cleaning up. I would definitely use them again and highly recommend them for others read more

I asked for a service for a vapor barrier and crawlspace cleanup at a home I recently purchased. The good news was I didn't need a vapor barrier. But the team of 3 men spent about 30 minutes in the crawlspace, sprayed disinfectant, fungicide on about a square foot area, and carried out 3 partially filled plastic bags with debris. While they were polite and professional, this appeared to be a very simple job. For this I was charged $1400. That comes to approximately $2800 an hour! My complaint is the over charge for the job completed. If I had known it would be less than an hour of work, I would not have agreed to the service. read more

Daniel Garza was honestly second to none. He was quick he was very commutative and best of all, he go things done when he said he was going to get them done! I cant recommend him more highly. Great person to work with read more

I can't say enough positive things about 911 Restoration and their entire team. From the first phone call I made I knew I was in good hands. Liel was my contact and he kept the project moving along. He kept me and my tenant informed of each step that had to happen and coordinated the timing of each step to be as time saving as possible. He was very professional, kind, understanding and cared that our needs were met. I have absolutely no hesitation to recommend 911 Restoration to anyone. THEY ARE THE BEST . read more

Liel Ruvinsky inspected my property for mold, he was very thorough, detailed and honest. Also took his time to explain LAB results and give all kind of preventive instructions. read more

my girlfriend called these people to clean water leaking into my basement. they showed up before I knew they were even called. sucked up some water. put down some fans and left. Insurance claims called them regarding the incident. btw, water never ceased filling into my basement. I have no idea what they told Insurance, but the was denied based on their statement. anyway, turns out it was a sewage backup and what was spent on them was for almost nothing as we had to buy a shopvac and do it repeatedly ourselves. they left sewage covered rugs piled in my basement. they were told we opened a new claim based on plumbers statement. now waiting on check. also, they ignored our telling them that we were fighting Insurance but were told claim would be paid. they were dragging their feet on the amount. but they filed a lien on the house and got a lawyer to send a nasty letter threatening legal action. these people are unprofessional. I did a far better job than them with a used shopvac and a couple bottles of bleach. I mean, how do you not know what sewage backup is if this is your business?? read more

I spoke with Daniel on several occasions as we tried to resolve a water issue leaking into our tenant's home which had caused mold. Daniel went above and beyond in every interaction. He reassured ours and the tenants' fears of the extent of the problem, broke down what contributes to mold growth and ways to address the issue, and even provided Spanish translation for our tenants. I never once felt he was trying to upsell me - quite the opposite as he would readily provide referrals to companies who were better suited for the job due to conflicts of interest, or the scope of work being too small that it would make more sense to approach differently. His advice was extremely solid and I always felt he had our best interests in mind which is refreshing to find. He was highly responsive with quick turnaround times and very prompt on his arrival times. I highly recommend Daniel if you have concerns about mold and water in your home and need assistance. read more

It was great working with Reactic (Idan in particular). They were very professional, accommodating, and performed the work in a very timely manner. I would recommend them without hesitation. read more

Our toddler developed a strange dry cough at night and the doctor suspected allergies so we searched for allergens and lo and behold: moldy floorboards under her bed! We called 911 Restoration and spoke to an excellent admin who had someone out to us within a couple of hours. Daniel G. came to our home, was very professional and gave a thorough inspection to the problem, checking both inside and outside our home, including the crawl space. He presented us with multiple options and helped us understand which might work best for us and any associated drawbacks. He also welcomed us to contact him directly if we found more mold and wanted him to come back and take a look. And this was all a free service. 100% awesome experience with this company, we will absolutely use them and recommend them to friends! read more

Daniel Garza came out and provided honest and valuable information regarding about my inquiry in vapor barriers due to moist in the crawl space. He is very professional and knowledgeable about these types of issues. I strongly recommend Daniel Garza if anyone had inquiry on crawl space issues. Thank You very much for coming out today. Really appreciated it!!! read more

I made an appointment and our technician Daniel showed up early! He walked us through his observations and tests and confidently laid out our options to consider. I hope I never forget about a running sink again but if I do 911 Restoration will be my first call! They were amazing, thoughtful, clear, and concise. I didn't feel like I was being pushed/gouged in any way. Really great experience I'd give 10 stars if I could. read more

My house caught fire on a Friday night and I didn't know what to do. The fire chief told me to call a restoration crew to board up the house and prepare it for a rebuild. I ended up calling 911 restoration and I'm glad I did! Liel came that night and walked me through the long process that was to come in getting my house back. His crew boarded up the house that night and helped me demo the damaged material throughout the house after. Liel kept me informed and made sure I understood everything that was happening before anything took place. He definitely made the terrible experience of having my home catch fire to rebuilding it a smoother transition than I thought it would be. I definitely recommend Liel and his crew! read more

Reactic Restoration did an outstanding job clearing out water damage from a failed sump pump issue we had. We've used them twice and both times the work was done professionally, on-time and with great communication. I have worked with many contractors over the years and the service provided by Daniel and team is the best I've seen. Honesty and integrity was displayed which is a hallmark of a good business. I highly recommend them. read more

I cannot recommend Reactic Restoration enough, especially Liel Rubinsky as project manager. I had a major leak from a neighbor's kitchen sink into my apartment in Berkeley, CA. Both apartments had to be completed dried out, drywall removed from multiple walls in both apartments, and flooring taken up. This was a major job, all tenants had to relocate. Rubinsky was reassuring and communicative throughout the entire process. Not only was the plan of restoration clear, but I felt I could also ask Rubinsky for more info about the process as I had never been through it before. Much of the information and advice he provided included but was also beyond the services Reactic provided, and he showed me that he cared about the completion of the project even beyond the services Reactic immediately provided. He became a trusted source and consistently went above and beyond. Reactic also worked with us to complete a majorly needed task for one of the apartments (a major clear out) and this task included labor hours Reactic didn't bill us for. Again, the general sense was that the company cared about the job getting done well, and pricing was fair and consistent, with some extras thrown in. All the workers provided by Reactic were professional, timely, and pleasant. Billing was prompt and clear - estimates matched final numbers, nothing was surprising throughout the process. My apartment building is having difficulty with its insurance company. If that was not the case, Reactic would have worked expediently directly with insurance. I hope something like this never happens to me again. That being said, if it did, I would work with Reactic again without a second thought. It made a major difference to use this small, local company. We initially got a quote from a big national provider, who were often unresponsive and disorganized. Go with Reactic, and ask for Liel. read more

Thank you 911 Restoration Company. I am so please with the customer service they provide, they are on time and the manager Mr. Omar are so polite. Thank you for your prompt service. I definitely recommend to everyone. I will give 5 stars. read more

911 Restoration of Orange County is the BEST!!! I highly recommend this company ; lam very Happy about my problem l have in my house; This guys they do Quality job, Very Professional, very Knowledgeable, Very on time very trustful Company !! Thank you very much Anthony Michal, and Hernan for helping me!!! read more

I was referred to Liel and he did not disappoint. He is very accessible. He is very responsive and prompt. He was very patient with my questions and concerns. He clearly explained the mold remediation procedure for my situation. Liel scheduled and updated me through the entire process. He was very professional and and efficient. The job went by quickly and it was painless. Highly recommend Liel and this company. read more

Idan Guttsait is very nice and kind hearted from the first day when the water damage happened and Idan came for inspection, and also during the dry out was happening, to the day everything is cleaned. Highly recommend Idan! read more

Poor response time. We found mold in out hall closet. Called and left a message. It took them 1 week to return the call. We had already moved on. read more