I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

This guy is a con artist. Told us we needed a new pool sweep and salt tank. Took over 4k dollars…read morefrom us and then said he couldn't pay us back when the new stuff didn't show up an. And then found pics of him online at a casino. Stay far away. He will lie about going through a bad breakup, how someone hit him with a baseball bat, how people stole money from him. Don't make the same mistake we did. He is a total scam.

I advise anyone to avoid doing business with Scotty Shork for pool maintenance. I first started…read moreworking with him a few years ago and thought he was great. He'd occasionally show up at odd hours, but living near Placerville I knew it was a long trip out here. He would request I prepay for some supplies but I could appreciate he's a small business. A few weeks ago, I prepaid him $600 and he didn't show up. He eventually texted an apology and we then agreed to another date. I have never heard from him since that confirmation. Recently, I have discovered reviews confirming that this is not unusual for Scotty. I've also seen his replies about being surprised by those reviews. I'm writing this three days after texting him that I was planning to write this, so it's no surprise to him. I'm most annoyed that his last prepayment request said that I should know that he's good for it from my past experience with him . He's a small time crook willing to spend a little time getting you ready for the hit.

I hired this company because I saw that they were servicing my neighbor's pool. My current pool guy…read morehad been going up in price higher and higher so I thought I would get an estimate from my neighbor's pool guy to see if I could catch a break on price. So I spoke with the guy and he passed my message to the owner Allan and Allan came by and gave me a significantly lower estimate than my current service. So I gave my current service a 1 month notice and then Heat Wave started. Within 2 months my pool started to turn green and was gradually collecting debris that was not being removed. Now granted I do have a high maintenance pool which he saw and we discussed in its entirety when he came for the estimate. He saw the shrubbery around it and we discussed what happens in the winter with storms and I thought I was all set! He never told me he didn't have a vacuum in which how could you service a pool like mine without one?? He started the service in October of 2018 and by the end of November my pool was green. Then the complaints started from their end first and they wanted me to go out and empty skimmer baskets. My pool was green and there was dibris EVERYWHERE! What good would it do if I went to empty skimmer baskets and they have no vacuum and my pool is full of DEBRIS?! So I made my first call to Allan about the pool being green and his service guy leaving my pool pump in service mode (which made it run 24/7 directly attacking my electric bill) and he began to raise his voice to me and tell me that my pool was a nightmare as if he had never seen it! He then calmed down and started to address the issues and stated they would spend additional time on it in December and that I would have to pay an addition $35 which I did. My pool was filthy all winter including the spa. They never even got debris out of the spa! The storms were happening so I delayed starting my calls to new pool services until February. I then bit the dust and tried to get my old pool man back who was a master with my pool but unfortunately for me he had left my area but told me he would keep an eye out for me. Fast forward to March of 2019, I had started to look for a new service but Allan tells me they have purchased a vacuum and would be able to handle my pool as well as a few others they were having trouble with better now. Throughout the month of March there was 0 improvement to my pool conditions and ironically he calls me to quit on April 3rd. Of course, I am blown away by this because he stated he had bought the vacuum and that my pool conditions would change. He then stated that they would get it in good condition over the next couple of weeks but it would cost me an additional fee of something like $250!! We hung up and I frantically tried to reach out to the companies I had been playing phone tag with and one answered the phone!! I then called Allan back within 30 minutes of them basically quitting or me having to cough up $250 and agreed to part ways and he agreed to a full refund for the month of April which I had already paid for. So the new guy came out on April 5th and made my pool look like it did before I hired Heat Wave in less than 2 hours!!!! I couldn't believe my eyes! I hired him on the spot! So the month of May goes by and I am ecstatic with my new pool service but there is no refund check from Alan so I give him a text to inquire about my refund. He immediately agrees to put the check in the mail. So the check arrives in the amount of half for the month of April. So I text him to remind him that we concluded our business on April 3rd along with a copy of my canceled check to the new pool service showing the date of April 5th in which I had paid them and told him we had dissolved our business on April 3rd without them ever servicing my pool in April and they had been paid in full. He responded on text that they had serviced the pool for 2 weeks in April! Really? What would they have done? My pool was sparkling clean for the first time in months!!! So of course now I call him and he briefly states "I remember we serviced the pool in April for 2 weeks so you only get half of the refund and have a nice day" and then he hung up on me! I called once more and was promptly delivered to voicemail. This is my experience with Heat Wave Pool Service and Allan Frosh. Usually the moral of a story is that you get what you pay for but in this case--I didn't even get that! And in addition I got ripped off! I am just so happy that I have a great pool service today. Photos are included.

Allan from HeatWave Pool Service was prompt in calling me back and setting up an appointment the…read morenext day. He kept in contact with me through text and phone even though I was out of town. I like the fact that he was upfront about the cost. (Which was reasonable) He even had to run all over town to get the correct parts for my pump. My pool pump runs great and I would definitely call him again for my pool service.

Best pool cleaners we have ever had . We have owned several pools in our lifetime going through…read moreseveral pool cleaners . Since moving to EDH living here 4 years we have went through 3 almost 1 a year . Glad we finally found the right company who actually spends time at your property making sure it's done right sending pictures and if anything was added including showing the gate locked . Superior company definitely would recommend. Our cleaner Xavier is spectacular and very knowledgeable.

These guys are great, always on time and actually test the pool PH and keep it where it should be…read more Our pool has sparkled for the past two years. Definitely recommend them!!

From the moment I contacted this company for a quote to the moment we had our services I honestly…read morecannot express enough on how polite and professional their team has been. Jacob is our service guy, he's in and out after completing a thorough cleaning on our new pool. Our pool builders were horrible but Jacob has done an amazing job of communicating with us weekly and fixing the things our builders did not do. Highly recommend Viking. The price is reasonable.

A top-notch pool service company…read more I could go on and on about the skill, dedication, and professionalism of Viking Pool Maintenance, but I'll let the pictures do the talking. As you can see, they took a pool in pretty dire condition (the pool pump went out and my parent's health issues kept them from tending to it) and transformed it into the beauty it is today. Starting with their sunny office assistant, Cassie, who was quick to return calls and texts and was always beyond nice, every part of this pool transformation was well organized and completed on time. Although I never had the pleasure of meeting these guys in person (all of my correspondence with them was done over the phone), my parents did meet Jacob, Craig, and Alan and couldn't say enough nice things about these guys. Best of all, they left the pool sparkling.

Dave is efficient, always happy, and trustworthy.. What else is necessary when doing business?…read moreBalanced Pools Repair & Maintenance provides a wonderful service and I am very fortunate to have found them on Yelp. Highly recommend to anyone in need of pool and/or spa repair or maintenance!

Dave has made pool ownership carefree and pleasant. We use our pool so much more now that it's…read morealways clear and clean. He is dependable, friendly, and efficient.

We've been with Polar Bear since 2020. Brian helped when I neglected the pool a little too long the…read morefirst spring (green to clean), and has kept it up ever since. His price is fair, he and his wife are friendly, and he does his best to convince our doubtful dog that they are friends (he brings her treats every visit, but she maintains he does not live here!). Brian is reliable and has helped me with a referral when I've had pool equipment needing bigger fixes. He lets me know when he'll be off or when something unusual needs my attention.

When we moved into our home about 2 years ago, the pool inspector told us how wonderful our pool…read morelooked and whoever did the servicing did a great job, so we kept him and couldn't be happier. Brian comes over with a smile every time and takes care of pool like it were his own. I would highly recommend his services.

OUTSTANDING EXPERIENCE WITH TRUCLEAR POOLS!…read more We honestly cannot say enough great things about Nick and TruClear Pools! From the very beginning, Nick was absolutely amazing to work with. His communication throughout the entire process was excellent, he kept us informed every step of the way, and he actually finished our pool ahead of the scheduled completion date! The finished product completely exceeded our expectations. Nick took our vision and created a backyard and pool that went beyond what we could have dreamed of. We absolutely LOVE it! Another thing that really sets Nick apart is how helpful he is beyond just the pool itself. He has great contacts and helped connect us with people to repair and update our fence so it would complement our new backyard, install our turf, and even helped us get a quote and installation date for new landscaping in our front yard. He truly helped bring the entire project together. We received quotes from several other pool companies before making our decision, and TruClear Pools was able to beat the competition while offering us so much more for our money. We are incredibly happy that we chose Nick. I will absolutely be referring Nick and TruClear Pools to anyone I know who is considering building a pool. If you're thinking about getting a pool, don't hesitate to reach out to him. You won't regret it! Thank you, Nick and the TruClear Pools team, for creating a backyard that our family will enjoy for many years to come!

TruClear provides our weekly pool service and does a great job. So when our pool needed resurfacing…read morewe asked Nick for a quote. We chose TruClear to do the work and we're totally impressed! They were able to get it done incredibly quickly and it looks great! We went with TahoeBlue PebbleTec and new tile. We also replaced the light and drain. Nick was easy to work with, bringing the tile and color samples to me. They did a great job, I definitely recommend for both service and updating your pool!