George is a great business owner and is reliable to keep your pool sparkling clean. He is like…read moreclock work and makes sure that the salt system is perfect.

My pool sweeper motor died. The home warranty company assigned The Goods Pool Service. George came…read moreout and was able to replace the motor within days of the service request. Thanks for the prompt service.

Oscar was amazing. I had issues with my hot tub and he replied immediately and kept me up to date…read morethrough entire process. My hot tub is working great now. Definitely A++++ Great value not price gougers.

Service provided was great. Took time to explain pool tips and suggestions. Would recommend for…read morepool repairs!

Started off well. John is knowledgeable & willing to answer questions. He does not volunteer…read moreinformation despite his great pride in providing quality service. I hired him for chemical service only & that is all that is given for less than 5 minutes per week. Over a year ago, the pool sweep filter began developing debris, which John indicated was due to a tear in the filter. I also purchased a new pool sweep when he was first hired. I repaired the filter with RTV silicone based sealant. This cured the issue for 1+years. Recently, I noticed the debris recurring in the pool sweep filter. I left a note with his check inquiring (no reply). Then, today I telephoned him to ask why he had not given me a heads up. My husband witnessed the entire conversation. John accused me of yelling at him when I merely questioned him, & further stated he did not appreciate my tone. For a man who takes such pride in his work, it was surprising at his reaction. I've recommended him & secured a client for him. He said he has clients who love him & is now turning away others. I apologized (for nothing as my husband said I had every right to question him). John said we had this discussion previously & it was not his job to look nor does he even observe such issues. I wonder if he takes the same attitude for full-service clients. I know several who use him & they say he doesn't even let them know if water level is low or any other such basic care concerns. A simple handwritten note near pool equipment or in the mail slot is too much to ask from this guy. I get the responsibility, but for a guy who brags about himself, put in the real quality service that makes you stand out. In addition, shortly after hiring John, sent out a lengthy letter asking for a full month's payment for less than a full month's service due to a personal issue. That was a first. After my unwarranted apology, & his fractured ego unwilling to see me as a customer of value (purchased pool sweep, which could have been bought for less elsewhere, referrals), I said, "we're done." Beware of the guy that tells you how "impeccably honest" he is. That should speak for itself. He has mastered the art of omission in quality service - knowledge but no business sense if "he" feels offended.

John came over this morning and was great. I'm fairly new to pool ownership and didn't have anyone…read morehelping me with the do's and don't's of pool maintenance. John went over everything with me and explained each step. He replaced my pool sweep timer, reprogrammed my pool and hot tub pumps. He replaced O Ring on pool and hot tub pumps, and stopped my leaks. I really appreciate the time he took explaining things to me, and making sure everything was operating as it should. Thank you John!

We've been with Polar Bear since 2020. Brian helped when I neglected the pool a little too long the…read morefirst spring (green to clean), and has kept it up ever since. His price is fair, he and his wife are friendly, and he does his best to convince our doubtful dog that they are friends (he brings her treats every visit, but she maintains he does not live here!). Brian is reliable and has helped me with a referral when I've had pool equipment needing bigger fixes. He lets me know when he'll be off or when something unusual needs my attention.

When we moved into our home about 2 years ago, the pool inspector told us how wonderful our pool…read morelooked and whoever did the servicing did a great job, so we kept him and couldn't be happier. Brian comes over with a smile every time and takes care of pool like it were his own. I would highly recommend his services.

Chris has been servicing our pool for years. Always looking great for us week after week. It's nice…read moreknowing our backyard investment is in good hands with a professional. Justin P

A great experience from beginning to end. Chris replaced our loud, inefficient single-speed pump…read morewith an IntelliPro pump, programmed it, clearly explained how to use it, tightened up a small leak I had near the filter, and even painted the new pipes perfectly to match the pump and rest of the equipment. Great price, great installation, and very knowledgeable. I wish all services ran their business like Chris. Highly recommended.

Back in April 2023 I received a pool start up service after having my pool re-plastered. They used…read morea new (to them) procedure (Orenda process) for the start up. According to Bob, I was the first person he had used this procedure on. Now after all these months my pool new plastering still looks "not right". Let me say Prism pool and the plastering company (Chief Pool Plastering) did come out and look. But after having numerous other pool companies out to my house for other minor work, I felt inclined to write a review. Because they all stated the same thing, the plaster looks different then a newly plastered pool should look.

Pro's!?!?!? I hired them for service after my previous pool guy retired a few years ago and boy…read morewhat a mistake. The owner and repair team were unreliable, messy and rude in multiple instances and I wish I found my current pool guy earlier! He's cheaper and better!

Where to start? Tonight, after an email regarding a product they put on our Polaris went unanswered…read moreafter 3 business days, I went out to check the skimmer basket and found a mass of white cake powder (no clue what it is so handled with gloves using lab precautions but thought better than to put on metal or plastic because it could be reactive. I have actually been testing for FC, TC, CYA, pH, All, TDS before anyone is allowed to go in the pool after our daughter had a terrible skin reaction after swimming last summer that required multiple wound care visits, and she now has scars that will hopefully fade, the levels are often over conditioned. We actually have not been able to swim this summer as we've had algae, despite upcharges on every invoice from March forward for additional chemicals, and brushing by us every other day of the walls, stairs and floor. I'm sure the owner is competent in pool equipment, management, staffing, professionalism (I have video of the owner's son saying some very unkind things about other patrons who dared to park in front of their home making him walk farther with his bucket) and basic chemistry not so much. A few years back his wife was puzzled that the flocculant they kept adding was not dropping the algae to the floor to be vacuumed, and when I asked about the pH level (necessary to be in range for coagulation to happen) I got a dazed stare, and then the weekly guy ran the floc through the cartridge filters, destroying the media, and requiring a new set, so in house communication is also lacking, because when we called to ask if this was okay after we were told not to run the system, well, it's the fastest I've seen them return to shut off the system. Would have been quicker to just tell us to turn off the system, but that would be admitting a mistake, which is something all humans make, but this business will never be humble enough to acknowledge. My advice, call them if you have a repair or equipment issue, but not water chemistry or regular service. They do seem ecstatic when your pool is clear, but are pretty terrible at keeping that way, and unless you want to constantly be doing lab unknown tests when you find some substance clogging your skimmer, and testing before you use your pool (big IF on actually being able to swim in your pool) find someone who tests and treats properly. Because our health insurance asked where the swimming took place, had it not been our own pool, or it happened to a guest, they would have filled a claim against our homeowners policy, proceed at your own risk.

I have been dealing with PTL Pool Service for several years now. They replaced my pump three years…read moreago and have recently replaced my filter. I can't say enough good things about this company. I've always dealt with Dillian, who is so knowledgeable and hard working. He has even fixed smaller issues with my pool that other companies were not able to fix while he was at my house, at no additional charge. He always responds to my text messages whenever I have any issues or questions on my equipment. Highly recommend this company! You just don't find customer service like this anymore!

Pool has been crystal clear ever since I hired Cannonball!!!! Jeremy is friendly and always comes…read moreby when needed

We've had our pool serviced by Cannonball for 5+ years now, and we absolutely love them! Our pool…read moreis old, like years past a remodel old, and Jeremy has been instrumental in keeping it going. He does repairs when needed, and always lets us know if a more major repair is required. He's flexible when we've asked and always responds when we reach out. We appreciate one less thing to worry about! He's also tolerant of our 2 boys, one of whom use to like to go out there and ask lots of questions while he worked (lol). Thanks Jeremy!