Accepting a contract, company started work with payments being made on time as work continued, which was to last 4 to 6 weeks. Other jobs were added as "required work" due to unforeseen issues; jobs were paid by us. After a couple of months work was left unfinished by contactor, with exposed electrical wires, and improperly instated fixtures. Months after abandoning the job and numerous complaints contractors showed up a couple of times in 2026 with excuses and promises to finish the job. It is now end of March and we still have open construction with exposed wires, at a point where a complaint with IL Attorney General was filled. read more

Robert makes a lot of promises he can't keep. He makes it sound like if you want something done, he can make it happen, but then does what he wants ignoring what you've agreed upon. He said the bathroom would take one week to remodel; it took one month. Most of the time he had personal scheduling problem and when he did show up, he was always much later than he said he'd be arriving, then he'd work for a few hours and leave. Some of the work is good but give it time and soon you'll find all the costly mistakes that were made. When he installed my bathtub, he forgot to vacuum the debris out of the plumbing. I haven't been able to use my tub and it's been 4 years. What good is a bathroom when your plumbing is so clogged up by construction debris that you can't use your tub/shower? I also had an attic fan where the switch was located in the bathroom that was being renovated. Robert removed the switched and plastered over the hole. He has cut me off from my attic fan without permission. Robert had suggested I add several pot lights in the ceiling for better lighting. He made the holes for the lights, but I changed my mine. I apologized, but since I had paid for the lights, he's still getting paid for his time. Turns out, he took my pot lights with him. I don't mind paying for his labor, but those lights were included in what I paid, and he took those with him. He was often upset because I chose not to have everything white in my bathroom, well now I know why. I chose a color wall paint and later found out he used a clear caulk for the seam between the walls and the white trim, this means if I paint my walls a different color, you'll see the old color under the clear caulk. I'm going to have to remove all the clear caulk to paint, then re-caulk with a white caulk to match the trim. I would not recommend this company and wish I had not hired them/him. By the way, I don't appreciate that he posted pictures of my bathroom on facebook and had people make positive comments about it like it was their bathroom. read more

Robert and his team completed a full house renovation for us about a year ago. He did a fantastic job for such a large project (from beginning to completion - 2 months). Beautifully done and extremely detail oriented. The project included 3 bathroom gut renovations, new flooring/carpet, electric upgrades and painting the entire interior. I waited to post to give myself a chance to review the product effectively, and happy to report that after a year I am still extremely satisfied with the detailed work that was completed. Would highly recommend Robert and his trusted team read more

New kitchen counter, sink, faucet, disposal were installed. Robert explained everything in detail and answered my questions easily. The process went so smoothly, from a quote to the final caulking. The team worked efficiently and cleaned up without a hitch They are willing to do large and small projects as well. I love my bright new kitchen! read more

RB did a full rehab on a house I got 4 years ago their work is outstanding, very detail oriented very pleasant to work with. They have also done some work on my parents rental properties and my parents were very happy. Overall great service. Highly recommend RB for any construction job they do it all. read more

RB Complex is an incredibly professional, highly-competent and customer-oriented company.  Robert and his team quickly diagnose a problem and he and his team (and/or the outstanding sub-contractors he works with) have always worked diligently to fix, or improve upon, a variety of issues that we have had in our home.  His team has consistently completed all of the jobs on-time and has often found ways of cutting-costs without cutting quality. Just as important, the finished product is always of the highest quality.  We have recommended RB Complex to several of our friends and family members and they agree - RB Complex is outstanding, dependable and trustworthy! read more

I recently purchased a rental property and needed the kitchen redone. I got Robert's name from a friend of a friend, as he had recently rehabbed her kitchen and she was quite pleased. I found Robert to be professional, courteous, detail oriented and fair priced. He completed the kitchen rehab in two short weeks, and came through on all of his commitments. I was incredibly impressed. I would highly recommend this contractor. read more

Do not hire this company!! I made a huge mistake and hired Robert and his team to renovate my new house and the work they did was so poor I had to hire other people to fix his mistakes. This cost me thousands and thousands of dollars in repair. A few months after RB Complex "completed" the work in my house, the tiles in bathrooms started to move and shift and the grout came out and big holes were made...the toilets in all washrooms were leaking for months and to this day the new faucets and shower fixtures that were installed are leaking and nobs and pieces are falling out. In my living room and bedrooms the molding work that was done is coming off. These are just a few of all the bad work that was done and the list goes on and on. I have never before written a review but felt an urge to do so after Robert failed to respond to the multiple phone calls, emails and texts that I sent. Instead of being professional and dealing with it, Robert chose to ignore his client. One thing Robert is really good at is taking your money before finishing anything. He will come up with stories of how he barely makes it and how for every little thing he does he needs to get more and more money from you. Be aware that what you are signing up for will not be what you get! read more

RB Complex is an outstanding company that delivers top-quality service at a fair price. We have a duplex down and recently the pipe leading to the outdoor spigot burst, flooding our bedroom in the process. Robert and his team replaced the insulation, the dry wall and floorboards (and repainted the walls), returning the room to pristine condition. They were highly professional - on time, stayed on schedule and completed the task in a timely manner. He added a safety valve so that we won't have this issue again. We had major flooding the previous year and used a highly rated firm to remove the mold, but the contractor who they recommended did a very mediocre to poor job returning the room to its original condition. I wish we knew about RB Complex - we certainly would have used them. In fact, I am going to have Robert and his team fix and replace the door frame that the previous contractor had installed because the job was not done well. RB Complex is solid, hard-working and highly competent contracting company who will deliver a high-quality product at a reasonable price. read more