I'm currently doing a bathroom remodel. I visited the store and bought several items for the…read moreremodel. Told Thom my time line and i want to make sure the tub would be here in a reasonable time frame. He told me a week and a half. I ordered the tub on 2/14 and it's now 3/11 and no tub. The daughter told me a different story that all the tubs from that brand are made to order and take 3-4 weeks! That it's set to ship on 3/13. I don't appreciate being lied to and having a 2 week delay on my remodel! We are a family if 4 down to one bathroom.

Phenomenal business - excellent products and GREAT service!…read more First off, as a first-timer, home renovation is super overwhelming. There are so many decisions to make and so many options AND so many stores you can go to...it was hard to know where to start. I'm so, sooo glad I came to Kitchen & Bath Design Center. I'd live to give a HUGE THANK YOU to Gianna who was tirelessly patient with me as I went through the process of finding fixtures, pull handles, faucets, tubs, toilets, etc.. I had no idea what I was doing or what I wanted but Gianna was so patient and so kind. She helped me select and order everything for my two bathrooms and kitchen. She was clear and very communicative about when I could expect my items to be ready for pick-up (an extra challenge with the global supply chain issues). When we hit a snag on just one (of the many) bathroom items I ordered, she and Tom jumped through hoops to accommodate me and fix the problem. So while I hope to never have to renovate anything ever again, if renovations ever are in my future again, I would definitely come back here. I cannot recommend these guys enough! Great family-run business by people who care about their customers AND deliver excellent products. Thank you!!

Allyn and team did a great job doing a half bath remodeling of our upstairs bathroom…read more Great communication, always on time, amazing pricing, and finished ahead of schedule. Highly recommend for bathroom work!

We are very happy with our new bathroom and the service provided. We were impressed with the…read morequality of the personnel and the work done to our bathroom. We had a bad experience with a previous company and so were very wary of anything these guys said. But all that worry was for naught as Allyn and his crew took great care of us.

I can't be happier with Kitchen Reface Depot. They are incredibly professional. From the initial…read moremeasurements to showroom visits, every step of the process was smooth and stress free. Paul is friendly and knowledgeable, and Kennedy is always responsive, answering all my questions promptly. Andrew and Miguel were the installers, and they were friendly and polite, which made the process even easier than I expected. They were also very respectful of the space and extremely careful when moving things around the house. Their installation work was flawless. The transformation turned out exactly how I hoped. They truly brought my vision to life. I chose a greenish-gray color that complements the rest of my home, and I was going for a super modern look--they delivered exactly what I imagined. This company clearly cares about his customers, and at no point did I feel pressured. Refacing made so much sense! They can reface all the cabinets throughout the house, not just in the kitchen. That's what I did, so make sure to ask about their full home services. I only had to empty the cabinets for less than a week, and now I get to enjoy the bathrooms, laundry room and a kitchen that feel completely new. Thank you!

We worked with Paul at the beginning of the year to remodel our kitchen. We are so pleased with the…read moreworkmanship on our custom cabinets and we have yet to come across something a few months later wishing it was done better. His whole team is awesome to work with and Paul provides excellent guidance throughout the whole project! We highly recommend this company for your remodeling needs.

Keith at Sequoia Cabinets has been absolutely amazing to work with. He was incredibly helpful with…read morethe entire process of discussing the different types of cabinets/layouts, helping us choosing the right cabinets, and having them delivered without issues. He was professional and very easy to work with. The cabinets are beautiful and very high-quality. I highly recommend them.

Our contractor referred us to Keith for two bathroom cabinets. Keith is easy to work with, guided…read moreus with our selections, reasonably priced and the cabinets are beautiful! I can highly recommend Sequoia Cabinets!

After dealing with a long-standing warranty issue with some of my Rohl fixtures via emails and not…read moreachieving any results, I finally decided to stop by SplashWorks in Willow Glen in person. As it turned out, the person I had intended to speak with to get things resolved was off that day, and I had the good fortune of meeting Tino instead. What a blessing in disguise! Tino was incredibly polite, courteous, knowledgeable, and genuinely committed to helping. He took the time to understand the situation, immediately took ownership, and followed through every step of the way. Thanks to his efforts, the replacement parts were ordered and delivered, and a matter that had been lingering for quite some time was finally resolved. Thank you, Tino, for turning a frustrating experience into a positive one and restoring my faith. SplashWorks is fortunate to have you on their team, and I highly recommend working with him.

As a designer, splash works is the best. It's a one stop shop with the best fixtures in the most…read morebeautiful finishes and designs. I always go straight to Jeff Wood for advice. He always has great recommendations and knowledge about the materials and makes the process easy for me and enjoyable for my clients.

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

High quality place to shop for tile, which is their specialty. They have some interesting styles…read morelike Poetry Stone and Makoto tile in the main showroom that you don't see elsewhere. They also have countertop slabs in a separate warehouse and another section with discounted styles. Been here many times and people are friendly, although sometimes hard to get a hold of when it's busy. Price point can be a little higher than average, but overall seems like a well-run family business with a reputation for quality.

My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Super friendly and above and beyond customer service! We were greeted right away and the reception…read moregirl even go and show us around. She answered all questions unlike other construction warehouse places I been to. I was able to find my dream shower door brand Pasgo. I been to 5 different places and no one seems to carry this brand. I was so happy to finally find a place that does and also local too! I highly recommended this place! Also they give discount if you pay cash.

I recently bought cabinets for my master bathroom. Erica and everyone else in this place have been…read moreextremely helpful and nice. Very professional in what they do. Whatever I asked got done and it made it so easy for me to remodel my bathroom. I would come back for other projects for sure.

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

We had a wonderful experience working with Patty at Signature Kitchen & Bath Designs on a full…read moreremodel of our home, including the kitchen, bathrooms, office, bar and several custom built-ins. From start to finish, she was thoughtful, organized, and incredibly attentive to detail. What really stood out was the personalized service. Patty took the time to understand how we actually live in our home and helped translate that into designs that are both beautiful and functional. Patty worked seamlessly with our interior designer and general contractor which gave us great peace of mind that our home would turn out exactly the way we wanted. When a few items were damaged in transit they immediately ordered a replacement and made everything right. Even after installation was complete, Patty and Curt went above and beyond--coming back to walk us through maintenance and care so we could keep everything looking and working its best. That level of follow-through made a big impression. We truly enjoyed working with them and would highly recommend Signature Kitchen & Bath Design to anyone looking for a team that combines great design with exceptional service.

Patty Hayos did a wonderful job of designing the perfect kitchen and bathroom cabinets for a…read moreremodel for our new condo. It is amazing the space I have as Patty took advantage of every nook and cranny. The cabinets arrived on schedule, the installation was well coordinated w/ the contractor and Patty came out several times to be sure everything was perfect. Patty followed up several months after the remodel was finished just to check that everything was still perfect! The referrals for countertops and plumbing were also very helpful. If you are going to remodel, after your trip to the big box stores, go to Signature Kitchen & Bath Design in Cupertino and you will stay for the best design and service at a very reasonable price for very high quality custom cabinets. We love our new beautiful contemporary spaces.

My wife and I found out we were expecting, so we immediately wanted to renovate our kitchen as…read morewe've been wanting to for a while and knew it would be almost impossible to do within the next few years with a baby around. Not knowing where to go and or how to even start with a short window, we found our way to KZS. We were greeted by Lance as we walked in and he was extremely helpful from the start. He showed us ideas of kitchen cabinets based on what we were thinking, came to our house to help with measurements, and then showed us a 3D image of the kitchen and we loved it already! We also didn't know of a contractor to help build it for us, and Lance said he had contractors he typically works with and recommends, which was perfect so we didn't have to go find our own. After finalizing the design and measurements, his contractors started and finished in just over 3 weeks - including demo, adding a kitchen electric sub panel, new flooring, removing a wall and pipe that was inside the wall. I thought that was extremely fast, which was exactly what we were hoping. I definitely recommend KZS and especially Lance if you're looking for a nice and affordable remodel!

OMG the worst customer service! Ran (fast) from this business. I only scheduled an appt because our…read morecontractor recommended them as a cost effective cabinet company.