We hired AE about a year ago but I wanted to wait a while before writing this review. To get to a steady state so the review could be more objective. In short, we were impressed by the quality of the service and, because we shopped around a bit, found the prices to be reasonable. AE remodeled our old, tired bathroom. Originally, we did not understand that we would be responsible for selecting the materials. But after that sunk in, we did our diligence with the helpful assistance of AE. Jenny was very informative and responsive. She answered our questions, both those that related directly to the bathroom but also those relating more generally to remodeling strategies that arose from our inexperience. What do you think of this material? What do you think about this type of sink in this space? What kind of shower design is best for this concern of mine. Etc. I can't recall an instance where Jenny did not immediately and helpfully respond to email or text. Jenny also proactively made good suggestions. The remodel went well. We really liked the result. We were delayed a bit by the city and permits. But Jenny and her team were always patient and committed. In one instance, the city inspector came back with some surprising feedback. But Jenny and her team with due dedication and versatility adeptly executed on the feedback and made the inspector happy. Anyway, it's been about a year after the remodel. A few small issues came up recently. I contacted Jenny and she sent her team to handle without hesitation. The follow through was very impressive. Jenny will be the first person we call when we're ready to remodel the other bathroom. read more

Was excited to work with these folks. Very nice and up front costing. However the fine details of the finished product was missing. Small dents here and there. They Scratched hardware that we purchased and we had to purchase another set. We spent a week waiting for new shower cartridges because they didn't know what type we should get. I wish our project came with an actual project manager who would tell us what we needed to do and by when. We felt like we had to plan and purchase so many things on our own They stuck this sticky plastic all over our carpet to prevent stains but when it was removed left adhesive residue everywhere and now my carpet is ruined. When I asked how to fix they ignored me. I regret starting this project with them. After this post there is a response from the "business owner" stating they are sorry and then a lengthy set of excuses which equates to a false apology. Bottom line is 1) you scratched up the hardware we gave you 2) we bought all the HW ourselves and asked if we bought the right cartridge. You all said yes. Give the right answer else we waste time. 3) we rejected your attempt to fix the carpet issue because your team had already used a wipe on the carpet and it didn't work. And then you offered to dump vinegar all over to clean it. Of course I'm going to reject that. What other excuses would you like to provide? And tbh you should be concerned whether your customer feels disrespected not your own feelings on the manner which is of opinion. And by the way your contract that we all signed includes a 1 yr warranty. I hope to not use that but your response seems to imply you are going to abandon communications with us which is a legal breach in your own contract. read more

This is purely a review about requesting a quote process. I would have loved to consider AE Kitchen and Bath if I was able to go through the estimate process and perhaps have them even do my remodeling. I contacted them, in addition to the other contracting companies that Yelp had recommended. While I got others to acknowledge, schedule some time to review the project at my house and then give me a detailed quote, I never got started with AE because the first thing they asked me was for detailed drawings and project plans. Without that they would not engage further. I don't know about you, but for a fairly straightforward remodeling of our baths, I was expecting a well established contracting company to come and take a look, give me some guidance on the project and then provide an estimate - like what I got from others. Shutting me down right away and expecting me to have architectural/engineering drawings was unexpected and surprising. They may be great contractors, but either Yelp or them are misleading us by showing up as recommended contractors when others complied with the typical process (of providing an estimate), WITHOUT needing to have detailed drawings beforehand. read more

My family and I came here hoping to shop for a few things for our upcoming remodel on Saturday. That did not happen. The shop was closed and is only available by appointment. That was not stated on their website or anything we can find. The little parking lot was challenging to get in and out of. We will not subject ourselves to that again. read more

We recently closed on a home in March and were looking to get our kitchen and 2.5 baths remodeled before moving in. This was our first time hiring out a contractor to take on this kind of job. Stephen was available on a Friday afternoon to answer questions and followed up promptly over the weekend with a rough estimate for us to work with. After meeting with a few other remodeling companies and taking time to decide, we went with AE for their price point, ability to start and complete the project within our timeline and attentiveness from both Stephen and Jenny. I appreciate Jenny's can-do attitude, her attention to detail and care for us from the start of the project to the end. AE's crew works quick and we are generally happy with the quality of construction but as other reviews have mentioned, you should also do your part in looking over fit and finishing and double checking build quality throughout the process. I noticed a small water leak in our master bathroom while the crew was rebuilding the sink and Jenny had sent her crew during off hours to double check at 10pm even though I had assured her I had cleaned and contained the leak. AE was able to complete the project within 10 weeks, working around two other vendors we went with for flooring and painting. The quote we got from AE for flooring and painting was on the higher side so we decided to contract these out to help keep within budget. In all, thank you to Jenny, her team and the trust they have built with us throughout this project. The end result is stunning and I would recommend and would consider them again for future projects of similar scope. read more

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AE Kitchen and Bath did a total remodel of our bathroom and did nothing but good quality work. Jenny helped with design ideas and our new bathroom turned out great. They are on time and leave you home clean daily. I would not hesitate to recommend their services. read more

Really bad experience from beginning to end. The first person we talked to gave a very generic quote that we were not comfortable with. We had to consistently check in and figure out the details. We started the project and they damaged our floor while they were doing work. They suggested the wrong materials to buy. They left tools outside our home in a disorderly fashion. At the heart of it they also damaged the new materials we bought while the installed. Finally there are shoddy workmanship all over the place. Chipped tiles. Chipped faucets. Uneven floor tiles. Never trust these people. I even wonder if the reviews of positivity are even real read more

We hired AE again for a large project and they did a terrific job, as we knew they would. The project manager kept me so informed every day, and even came back and looked everything over after it was painted, to make sure everything looked perfect and was to our satisfaction. AE is worth the wait if they are busy! read more

We have been so happy to have found AE. Everyone on the team is amazing from the general contractor to the crew. After working with AE, we are too spoiled to work with other contractors. Jenny provides great guidance and delivers amazing work. We are VERY particular about the details and they exceeded our expectations. They don't rush and make sure that you are happy. AE pricing was very fair and honest with no surprises. After dealing with getting quotes from contractors that were pushy or just plain ghosted us, we were happy with how AE's process was. We had our bathrooms done and plan to have many more projects done with them. They do small projects like fences to big projects like ADUs. I would give 10 stars if I could. read more

I can't say enough good things about this business. This is the second time I've used them for complete kitchen remodel. As I mentioned in my 2019 review, it is run like a well oiled machine. Everyone has a job to do and they work together to get it done in quickly. They kept me in the loop every step of the way. Started on time and finished on time! I love all the materials that were used. Really enjoying the pullout shelves and soft close cabinets and drawers. Thank you Jenny and crew. read more

After researching on Yelp, reading Yelp reviews and looking though their website I decided to give them a call to get a quote on our kitchen remodeling project. Stephen answered the phone right away and gave me the info necessary get a quote. The quote seemed reasonable and since I was highly motivated I decided to go with them without calling around. The project was a success from start to finish. I appreciated the customer service and communication from start to finish. Jenny, the protect manager, is excellent at what she does. She also provided honest recommendations and advice when asked. What I also liked is they are a family business and everything was done within their company without dealing with subcontractors. Since I was pleased what how everything went with the kitchen remodel, I used their service for a complete bathroom remodel a few months later. When I am ready for the next bathroom project, I plan to call them again. read more

I'm writing an update on my previous review - they fixed everything they said they would, and we're happy with the work a year later. The price and quality are excellent. I would give AE Kitchen & Bath 4.5/5 stars. Thank you, AE Kitchen & Bath!! read more

AE has a unique selection of contemporary and modern selections on both bath and kitchen. I requested a virtual consultation and the response time was quick and seamless. I am looking to renovate my bathroom. Stephen was polite and helpful during this process. He helped guide us with selections on counter tops and backsplashes. I had a great customer experience, allowing me to ask questions about everything without being pressured into anything. He was able to provide a competitive quote with a reasonable timeline for project completion. Would recommend! read more

Needed to remodel my 2 bathrooms because some bad renters let water seep through the corners of the tile floor. Got so bad the floor started to lift and reek. Called AE kitchen and they were able to remodel my whole bathroom and even convert the bath to a stand shower, and convert the single sink to a dual sink. Super friendly and fairly affordable as well!! read more

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AE has a unique model for doing house renovations. Since they work with their own vendors, their timeline for finishing a project is much faster than other contractors. Stephen, who is the first person you interact with at their store, is great and very friendly to begin the interaction. One thing we liked about them is that they give you their quote up front. The other renovation companies we talked to came to the house, gave a sell speech and only an estimate of the work. AE's quote was actually on the expensive side considering the other companies include design consultation along with the permits. The major pro however is the time taken for the project. Since they work with their own vendors, they get their materials quickly and can move pretty fast without permits. This also means fewer choices and the customization options are limited. This shouldn't be a concern since they have a reasonably good number of options. If you are someone who has a hard time visualizing how the different items will come together without a 3D mockup, you might want to take that into account. We also got quotes from Made renovation and Made was about 20% cheaper, but we went with AE since we wanted to renovate our kitchen along with a few other general house stuff. They did perform some works in the house as complimentary which probably makes up for the price gap. Jenny, who is the project manager, was very accommodating with our requests and understood any concerns or setbacks. Our appliances kept getting delayed and Jenny's team were able to wait for us and schedule accordingly. We started planning the renovation before we had moved into the house. We didn't realize some of the quirks before-hand like the placement of switches. I brought it up to Jenny if they could accommodate it and she was able to get it done. Jenny can remember many things, but this would give me anxiety because I wasn't sure if all my requests would be recorded. So I had to balance not being obnoxious vs making sure our requests were considered. There probably could be a better project management system so that everyone knows what's done and what's left to be done. Jenny made good suggestions like changing the door casing to match everywhere and not look odd for only the doors that were changed. They move fast, so I would recommend being ready with all the finish products in hand. They also clean up pretty well. While they do good work about 95% of the time, there was a little lack of attention to detail in the final finishes. I think another recent review also mentions the same. You have to be on top of things if you notice things that are off. This wasn't a big deal for me, since I was able to fix them up myself after some learning through Youtube videos. One issue we discovered after the work was complete was that the electrical circuits for the kitchen outlets and lights had been crossed (this was a violation of an electrical code). We initially didn't know if this issue existed before AE had done the work. An electrician quoted us $1000 and above depending on the amount of time they would have to spend to tracing the wires. Instead I went around the house tracing connections with a circuit breaker finder tool and found the issue behind a kitchen outlet. It seemed like an honest mistake, although I had to spend 10 hours debugging the connections. I would probably remove 1/2 a star for attention to detail. The only other concern was their quotes for electrical stuff seem to be on the higher side. We only got it done where it was really essential and I would recommend postponing any other electrical work that can be done at a later point. Overall I do recommend them. I don't think you will ever find a perfect contractor, every one has their pros and cons. You can evaluate who suits your situation the best. read more

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We did our kitchen remodel with AE Kitchen. We had little idea about what materials to choose and which pattern to go with. One of our neighbor referred us to Jenny. Jenny came to our house, did all the measurement and gave us 4 to 5 different layouts. We also went to her shop to choose material and patterns. She is very friendly, willing to listen, give us enough time, answered all the questions we had, suggested all the different patterns that we can go with. Her prices are very reasonable. After we finalized the contract with her, she gave us the estimate of 10 days to complete the job. However we were very impressed with her team. They were able to get the job done in 5 days. During these 5 days we were able to use our stove as well. That was very kind of her. Their team also made sure everything was clean before they leave for the day. After the entire job was done, we noticed that our kitchen fuse was not able to handle the load since we moved our microwave and fridge to the same fuse. She had her electrician come over to take a look and provide recommendation. She made sure to address the issue by re-wiring the socket for the fridge. She also fixed couple of broken items in our house for free which saved us calling an handyman. She did a follow-up with us after a week to make sure everything was working as expected and we are satisfied. I will definitely recommend her to my friends and I will give all the future home projects to her. read more

AE Kitchen & Bath - General Contractors Near Me

Update of my previous review. Jenny and her Crew went above and behold to diagnosis the problem. Even after they found out it wasn't the plumbing problem , they still went ahead and took care of the problem even though it has been over 3 years . Would I recommend AE Kitchen to my friends? Definitely Yes! It's truly nice to know there still some Ethical businesses around. Thanks for your Professionalism Jenny and Crew! read more

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We could not be more pleased with the outcome of our recent kitchen and main floor renovation. They did a wonderful job! Stephen and Jenny guided us through the renovation process. In all honesty, they were on the higher end on our budget but we felt the most comfortable with them. They took into consideration our needs and provided thoughtful designs. Most importantly they took their time with us. We truly love our "new" home. Right from the initial meetings and ideas through to completion, we felt we were in good hands with AE. The process was smooth and efficient. We would not hesitate to contact AE for any future projects. Thanks a bunch guys! read more

Great place for all your kitchen and bath renovation needs. I needed a lot of help with ideas and designs, and both Stephen and Jenny were extremely helpful and insightful. Most importantly, they were concerned about my budget and helped me cut cost - they didn't push the most expensive stuff on me. All in all, I would definitely recommend this place. They helped me with renovating my parents' kitchen and it looks AMAZING now. read more

AE did a nice job on our bathroom, so we asked them to do our kitchen a few years later. They were fast and did a great job. Our kitchen is bigger with more storage and countertop space. Jenny was attentive to our wants and needs. They took care of little things that were big to us. They gave us a kitchen to be proud of. read more

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AE was fantastic. Showed up when they said they would, and kept us up to date with details. Stephen was super informative and helpful with the estimate and design. Jenny the project manager made sure to stay in contact with us, and Cody helped us out a lot as well throughout the process. They made helpful suggestions along the way and we are so thrilled with how our kitchen turned out. Would definitely recommend them to others, and use them again! read more

AE Kitchen & Bath - General Contractors Near Me

AE was very pleasant and easy to work with on our project. They helped us create a functional space for our kitchen and master bathroom. The project was completed within 4 weeks, within budget, and with minimal stress. I had complete faith in the PM. We are very satisfied with the end results and would/have recommended them to friends and family. Now, our newly renovated kitchen is our favourite room in the house! Thanks AE! read more

Great service and attitude! Glad we chose this place! I will definitely come back here for my needs again

This company was very professional, honest, and walked us through each step of our project with extreme patience. They always kept me in the loop so I knew what was being done and where we were on the process. The job was done in a timely manner at a reasonable price. Satisfied they were a full service remodeler so I didn't need to go around looking for other contractors to fill in the gaps. read more

AE Kitchen & Bath - a large modern kitchen - General Contractors Near Me

Very impressed with the quality and professionalism demonstrated by AE. Recently required renovations to the kitchen and they surely did not disappoint. From the initial planning stages to the final product, their dedication to detail and customer satisfaction was apparent at every stage. Additionally, their implementation of COVID-19 specific safety measures put at ease the initial hesitation I had of allowing people into my home during this pandemic. Overall, very pleased with this company. Highly recommended if you want high quality work done. read more

My kitchen needed some renovations done and I'm super grateful to have found the right people for the job. They were very professional and very importantly, had safety measures in place with the current coronavirus pandemic. Their quality of work was top notch and had amazing attention to detail. I'm extremely happy with the results! Will definitely recommend them to family and friends. read more

My kitchen is perfect and it is beautiful see the pictures below they beat everyone's price by at least half of more. Family business runs perfectly awesome work quality product and amazing company I would recommend it to my friends and family they are the best. read more

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I couldn't be happier about my experience with Stephen and AE Kitchen and Bath. The place we purchased in Fremont needed a lot of work in the kitchen! It started with a consultation with Stephen and was followed by tour of the showroom. It was really helpful to see some of the options for the cabinets and the counter tops. As stainless steel appliance users, we decided on the white cabinets and white marble countertops. The quote was reasonable too. Overall, we're definitely happy with the choice! It looks great with the wooden floors! Special thanks to Jenny for being managing the on-site work! We would highly recommend AE Kitchen and Bath's services for anyone needing a remodel in the area! read more

AE Kitchen & Bath - a bowl of fruit on a counter - General Contractors Near Me

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After doing research online, we contacted AE Kitchen and Bath to obtain a quote to redo our guest bathroom. They were one of 4 contractors we contacted. Stephen showed up exactly when he promised and provided a professional and clear estimate. He walked us through the work that would need to be done and answered all the questions we had. We were very comfortable with the first impression he gave. He was energetic and personable. After accepting his proposal, we were immediately put in contact with Jenny who is the project manager. She is very knowledgeable and straight forward. They began work at the time stated, and completed it within their proposed deadline. Throughout the time her crew was working in our home, they were always on time, respectful and very organized. When we ran into some technical issues, Jenny and her team promptly addressed them. Our family were very satisfied with not only their WORK, but their work ETHIC, and will retain AE for all our future projects. read more

My husband and I had the pleasure of working with Stephen, Jenny, and their team. We desperately needed to remodel our guest bathroom. We received multiple quotes, but what set AE apart was the impeccable communication from start to finish. We are so glad we hired AE. Stephen and Jenny made the process so easy; this was important for us as we had a newborn while they were doing the renovations. Jenny made multiple trips to our property before starting the project to answer any of our questions. She was so patient with our questions and concerns from the get-go and gave us a very realistic timeline. When they started construction, they were so considerate and communicated with every step of the way. Their team was very receptive and provided expertise when it came to any design decisions. When they finished, they made sure everything was clean and working properly. I highly recommend them!! We will be sure to contact them again for our future projects!!! read more

I had an amazing experience with AE Kitchen & Bath. I had a vision of what I wanted my kitchen to look like and they have done an incredible job within a reasonable price. Jenny and the team paid great attention to detail during the demolition, installation, and cleanup. All of my concerns were addressed immediately. I wholeheartedly recommend AE Kitchen & Bath to anyone looking to remodel their home. read more

Recently needed some kitchen renovations done and was recommended to reach out to AE via a friend. I am very satisfied with the work and quality performed by AE. They were prompt, detailed oriented & extremely professional. The pricing was reasonable as well. Would totally rely on them again and I highly recommend them to others! read more

They did excellent kitchen remodeling in my house. These guys are great - super friendly, knowledgeable, and HONEST. They gave me great design ideas and suggestions, helping me weigh the pros and cons of each option. It is highly recommended to get a consultation and remodeling service from AE Kitchen and Bath Remodeling. I felt extremely comfortable working with them. read more

My parents and I decided to renovate our kitchen/adjacent rooms and didn't know where to start. AE Kitchen and Bath were really thorough and explained everything in detail. They made the whole process clear and simple to understand. We were very happy with the results! Everyone involved in the process were professional, friendly, and helpful whenever I had questions. The team completed our project on time and on budget (with a few cost adjustments for unknowns at the project start). The transformation of our kitchen was well worth the investment. They provided high quality work and I would definitely recommend them for future renovations! read more

It has been a week since our masterbath remodel and we are still very pleased with the quality of workmanship that we received. We were pleased with the guidance that we received from Stephen at their showroom to Jenny who was here almost everyday keeping and eye on things and making sure we were happy. Jenny was full of ideas for our "new" bathroom and said yes to almost all of our additional requests. All of AE employees were fast, hardworking and courteous in our home. Even the other contractors were excellent - from the demolish/hauler guy to the paint team.( husband and wife?) I am looking forward to many showers looking for any flaws in the quartz panels of our shower. (probably will find none) .So, give AE a call. You can't go wrong! read more

As Southern Californian residents, we ended up purchasing a home in San Jose over the summer. The home was built in 2004 and appeared to be in good shape. We knew there were some cosmetic changes we wanted done so we googled for Bay Area contractors. We came across reviews for AE Kitchen and Bath as well as other contractors in the area. We left messages with a few contractors and Stephen from AE Kitchen and Bath was the only that called us back. He came by for the estimate as scheduled. He also walked the property with us and gave us input and answers we needed as new homeowners. He is very straightforward and to the point which we appreciated. Then we began working with Jenny, who is the project manager and designer. She coordinates the work and helps with the design. Initially, we hired AE to demo a built-in desk in the kitchen and a console/fridge in the master closet. The job was quick and they even hauled away the debris. We ended up hiring an interior designer and as a result, hired AE to do the projects. Jenny's team installed new floors in the kitchen and bath, new countertops, backsplash, lights, etc. Fortunately, Jenny's team suspected a leak when doing the floors and was able to repair. During that time, San Jose had experienced rain and a leak in the roof was also discovered and thanks to Jenny it was repaired. Although it was more money spent, it was a problem we were able to catch early. We highly recommend Jenny and her team. The tile work is stunning! Our countertops were cut perfectly and our floors are beautiful and the list goes on. Stephen and Jenny were very responsive, timely and honest. We'd work with them again in a heart beat. read more

Had them come out to redo our kitchen in the house my parents bought in San Jose. They handled all the details including the permits needed. Wonderful working with them and great communication until the kitchen was complete. To better assess, my stepfather drafts his own blueprints and has remodeled entire homes, kitchens and even built a guest house. He's been doing this for quite some time and has an eye for quality. They definitely got his approval. The next house my family looks to buy and renovate we can expect to be calling them again. read more

AE Kitchen & Bath - I was looking for months and as soon as I met the people from AEKB I knew they were the right people to manage the project. Explained to me the process in details with adequate informations, timelines, expectations for the new kitchen I wanted. AEKB executed and delivered better than expected. I appreciate the customer service and attention to detail, definitely recommend who is planning a remodel read more

I am very pleased to say I had a great experience using AE. I saw that they had many recommendations so we gave them a try. I had multiple quotes for my 1,800 sqft townhome in Los Gatos and found that they to be very competitive but more importantly very knowledgeable about the entire process including city codes. They did a fantastic job on the master, hall and half bathrooms. They were easy to work with and gave me little hassle. I would use them for again for future projects! read more

We recently had AE work on our granny unit - it included a kitchenette, bathroom, floors, and paint. We couldn't be more pleased with our experience. The team was very professional, hard working, and paid attention to the details. They were polite and left our yard spotless. I am looking forward to using AE for any jobs we have and future repainting in the future. It's nice to see the pride they showed in the work they did! Thank you! read more