Bought a home by Westfield and needed to convert my garage into a studio and remodel the house for…read moreAirbnb. It took me about 4 months to obtain the permit for the garage and home remodeling, but once that was sorted, found 9Builders on FB group. I interviewed about 10 contractors, but I decided to go with 9Builders because of a few cutting-edge technologies they offered to save costs for me, including the ability to track electrical usage through an app. They also helped customize and build a couple of granite tables for the guests to eat and work, which is a plus because they added a perfect touch to the space & matching with the marbles throughout. The garage conversion was a standout, 9Builders transformed the space into a modern & functional studio. They insulated the walls, installed new flooring and added a sleek kitchenette that made the studio feel luxurious yet comfortable. For the remodeling work, they updated the kitchen with new cabinets, countertops, and energy-efficient appliances. The living room and bathrooms also received upgrades with custom lighting and fresh finishes. The team manager, Tuan, guided me through the process with clear communication and attention to detail, and he also took me to different home improvement stores to pick out the finishing products. The new spaces are now perfect for Airbnb guests, and I've already started receiving great reviews. will definitely work with them again in the future.

I hired 9Builders to do a home addition in front of my house in San Jose, and I'm really happy with…read morethe results. The team was very knowledgeable and friendly from the start. They've always explained everything so I understand, and the workers were professional and on time. They kept the work area clean, which I really liked. The addition looks great showing they know what they're doing. There were a couple of small mistakes, like having to fix measurements, but it didn't take long to fix. I would definitely hire 9Builders again, really pleased with how everything turned out.

The construction team just really nice bathroom remodel for me. like a spa like a 5 star spa…read morevibe which was what I was going for. It was managed like a clean project. I'm in IT and it was just like IT project. All of the scope requirements were checked off. Great team really good value.

Everything was great until after we signed the contract. At that point, we were handed off to a…read moreproject manager and the experience changed completely. We felt dropped like a hot potato. Communication became poor, follow-through was lacking, and I did not feel that our project was being given the attention it had received before we signed. I ended up spending a significant amount of my own time handling product selections, procurement planning, logistics, and project coordination. I also had concerns about the deposit terms at the beginning of the project. The company initially attempted to collect a larger deposit than I understood California law to allow for a home improvement contract, and I had to push back before the amount was corrected. One of the biggest concerns for me was the permitting process. I contacted both the city and my HOA to verify the status and was told that the required permits/approvals had not been requested at that time. After I raised the discrepancy and did not receive a response, the company proceeded with permit-related activity after I had already communicated that we were cancelling the project. When we ultimately decided not to proceed with the remodel, I notified the company that we wanted to cancel the project. Despite that notice, the company subsequently filed for permits for the project after I had already told them we were cancelling. On 9/3, I spoke with their representative and was told that my $1,000 deposit would be refunded and that we would mutually terminate the contract. After that conversation, they stopped responding. I followed up repeatedly and did not receive a substantive response until 9/10, after I made clear that I would escalate the matter if I continued to receive no response. On 9/10, the company reversed its position and told me that the $1,000 deposit would not be refunded because of work they claimed had already been performed. Their representative then acknowledged in writing that what she was telling me was different from what she had told me during our phone call. I have attached that message to this review so readers can see the company's response directly. The company is now claiming that the entire $1,000 will be retained for work performed. I have requested an itemized accounting and supporting documentation showing exactly what work was performed and the costs they claim justify retaining the full deposit. I strongly dispute their characterization of the amount of work performed, particularly given how much of the product selection, procurement planning, logistics, and project coordination I handled myself. I am continuing to pursue resolution of this dispute. Based on my experience, I strongly recommend that anyone considering this company document everything, verify the deposit terms, and get every representation regarding payments, cancellation, and refunds in writing before signing. California generally limits home-improvement down payments to $1,000 or 10% of the contract price, whichever is less, subject to limited exceptions. I would also recommend ensuring that subsequent payments correspond to work actually completed or materials delivered. To date, they have not provided me with an itemized accounting showing what work they contend was completed and the value assigned to that work. Much of the communication and project coordination during this period was initiated by me.

Change is very difficult. It's also costly. And scary even. This company took the sting out of…read moreit. They aren't the cheapest out there, but once you see the work they do, it's almost a bargain. I did my research and wanted to find something in the middle- quality without excess. I found these guys. My project manager, Elijah was a total professional and also happens to be a real nice human being. His crew is even better (sorry, Eli). They listened and wanted my input. I grew to trust them quickly and started asking for their opinions about various things along the way to help me decide what to do. As stressful at it is to have people in your house everyday making lots of noise for weeks, I'm actually going to miss these guys. I will definitely hire them in future. I already have new projects in mind, and once the money is there, I'll pick up the phone and get to see my new friends again.

We contracted Prime Design & Build to remodel two bathrooms, a laundry room, a staircase, and to…read moreinstall hardwood flooring. Overall, the project went well, and we're happy with the final results. Bryan, our foreman, was a strong asset to the project. Even though he was managing multiple jobs at the same time, his responsiveness and willingness to go out of his way to address our concerns made a big difference. Because we were home throughout the process, we were able to catch issues early and communicate them directly to Bryan, who consistently followed through to resolve them. What Went Well: * The tile and flooring subcontractors were excellent - their craftsmanship and attention to detail truly stood out. * Bryan, our foreman, was responsive to texts and phone calls, listened to our concerns, and made sure they were addressed. He even designed a bi-fold closet door for us, and helped pick up all the material to build it. * Bryan also took the initiative to handle several unfinished items himself, which we really appreciated. * The post-build cleaners were top-notch and left the space in pristine condition. * Throughout the project, everyone we interacted with was professional, courteous, and conscientious. There were no conflicts or issues, which made the experience comfortable for us. Areas for Improvement: * The timeline was a pain point. While we were originally told the project would take 6-8 weeks, it ended up stretching to 12 weeks. * The design process fell short of expectations. Because Prime's in-house designers weren't available, our design work was outsourced. We only received a full design package for the master bathroom. As a result, we ended up creating our own renderings for the other rooms to help communicate our vision to the team. That said, we were very happy with the design and material selections for the master bathroom they did complete. We just wish the same level of attention and design support had been provided for the rest of the project. * At times, resource availability was limited, likely due to workers being assigned to multiple jobs. This led to workflow inefficiencies and delays. Toward the end of our renovation, our foreman Bryan had to personally step in to complete several tasks, such as installing faucets, shelving, and baseboards. He managed to get it done in between site visits and meetings, which we appreciated, but it also highlighted a lack of available crew to close out the project. Despite these few challenges, the quality of the work met our expectations. We appreciated the team's effort and the final outcome.

We had an outstanding experience with NuHome Remodeling in converting our garage into a gym/home…read moreoffice. Their communication was excellent, they stayed completely on schedule and they kept us, very much, involved in every decision. Tony was great in overseeing the whole project while Amit was on top of day-to-day progress. Highly professional! The only delays we encountered were due to the City's inspection of our electrical updates, which were not directly part of this project. NuHome's flexibility (even creativity) in working around these delays got the job done. Great service!

We hired NuHome Remodeling for our house remodeling which started with addition and 3 bath room…read moreremodel, but ended up with pretty much full house remodel including the full kitchen remodeling as well. The project managers that we had worked with were Tony, Issac and Amit. The experiences that we had with the team were exceptional, Tony and his team leads were very professional, patient, attentive to details, and transparent to the cost. They were excellent in communications and never delay responding to our messages, usually within a few minutes or within hours for any questions that we ask at any time of the day. In terms of services, they are like one stop shop that includes almost everything that we need from a contractor for remodeling so it really saved a lot of our time from talking with different people for different phases of the remodel. Their team has the architect who started with the floor plan with us, with a lot of back and forth discussions and our inputs taken into considerations. After we agreed and finalized the plan, they submitted it to the city for the permit. Since the architects and the construction team are under the same leadership of NuHome, in our case, Tony, this saves a lot of later potential integration problems between the architectural plans and the executions of the construction. During the construction, there were a few times that we changed our plans, for example, changing the size of the closet and pantry, Tony and the team were accommodating it; and in the middle of the construction, we were also changing the type and the number of outlets and the spot lights, Tony and the team were also incorporated that as well. We also had changed the plan for the TV ascent wall, and the team were fully in corporation and working with for the change, which turned out to be beautiful. Another area that really pleased and benefit us was NuHome has excellent interior designer who had worked with us closely in designing the bathrooms, and helping us picking up the right materials that worked perfectly for us, this saved us so much potential headache as we pretty much knew nothing in this field. The three bathroom designs turned out beautifully and exceeded our expectations. We would definitely attribute this to the team deep dedication of putting customers' need first, in addition to the construction team's skill set. The team has made sure to take care of our need from the very beginning to the end of the project, for little things like making sure we have the new lock after the whole project is done is even within their considerations, so we are moving into our new home feeling happy, comfortable and safe. Thanks so much to the team for their excellent work, and we are definitely going to recommend NuHome Remodeling.

This review is overdue but we are so grateful to N90 for saving our project. After another…read morecontractor butchered our ADU build and abandoned our project we had to find another contractor to continue our build. N90 gave us the fairest price and corrected all the issues to complete our build and pass inspections. They were thoughtful in keeping a clean work space to keep our boys and dog safe and kept us informed of the work and timeline on our project. N90 is a trustworthy company and we're so thankful they helped complete our ADU build so our family could start enjoying it.

Need to patch my bedroom wall. Marco and his team did an excellent jobs…read more Will look forward to contact them for new remodeling.

My daughter just had her bathroom remodel and hired Tu and his team and I liked how her bathroom…read moreturned out. I hired TU and his company to remodel my master bathroom. The bathroom was original from 1989. Tu and his team did a great job we're very professional, clean and made the process very easy because Tu is so accommodating and wants to do a good job. I would definitely recommend hiring NW Sun Stars for any remodel projects.

NW Sunstars did a brilliant job renovating our kitchen in 8/2025. They provided the best bid by…read morefar, started the project days after we accepted it, and finished precisely on schedule. The quality of the workmanship was superb and Tu and Vinh were an absolute pleasure to work with. They were responsive, flexible and tolerant of significant changes we proposed on the fly due to a lack of foresight on our part regarding critical aspects of the project. When we requested supplemental painting and other assorted tasks (not in the original work plan) Tu and Vinh agreed at once, charging us almost nothing extra. In response to a fairly long "punch list" that we drew up at the end of the project, they could not have been more accommodating. They addressed every item large and small without a single objection or extra fee. We love our new kitchen and the process of getting it was virtually pain free. I can't recommend NW Sunstars highly enough! I have no doubt that we will be working with them again in the future.

We had a great experience working with Ron and his team from OT builder on our bathroom remodeling…read moreproject (Master and Secondary bathroom). From start to finish, the entire experience exceeded our expectations. Ron, was exceptional throughout the project. He was always available whenever we had questions or wanted to discuss changes, and he was very flexible in accommodating our requests. What we especially appreciated was his ability to suggest practical and cost-effective solutions without compromising on quality or the overall look we wanted to achieve. He listened carefully to our feedback and made sure our expectations were met at every stage. One of the more challenging parts of our project was adding a new window with the proper permits. We had approached multiple vendors and contractors before without finding a good solution. Ron and the team went above and beyond to help us navigate the process, obtain the necessary permits, and ultimately make it happen. Also replaced tub with a walk-in shower in secondary bathroom. The quality of the work and finishes has been impressive. The bathrooms turned out beautiful and were exactly what we had visualized--if not better. We were also particularly impressed with Aldo, who worked extensively on the project. He is extremely skilled, knowledgeable, and clearly takes pride in his work. His craftsmanship and attention to detail were evident throughout the finished space. Overall, what stood out to us was the team's commitment to finding solutions and making our vision a reality. Ron made the entire process much easier with his responsiveness, flexibility, and focus on customer satisfaction, while Aldo and the team delivered excellent craftsmanship. I will certainly want to work again on future projects

I hired OT Bay Builders in March for a master bathroom remodel with a 4-5 week estimate. 5 months…read morelater it still isn't finished. No single explanation. illness, emergencies, scheduling accounts for a timeline that ran five times over. I came home from a day-long trip one night to find that someone on their crew had used our toilet and left it unflushed. That is what I walked into after being away. It set the tone for how this team treated my home, and it was not a one-off lapse so much as the clearest example of a pattern. I was patient and respectful with this team throughout, and it was repaid with work that consistently needed to be done twice. Towel bars installed crooked. A hole drilled through a wall and left unpatched on the other side for four weeks despite repeated reminders. Grout I'm still being told to wait on. I shouldn't have had to inspect my own contractor's work this closely, but every time I stopped checking, something got missed. The wrong valve was approved and installed, and correcting it meant demolishing finished tile and removing waterproofing components from the shower. I asked repeatedly, in writing, for the name of the sealant used and photos of the repair before it was tiled over. I never received either. When a manufacturer's technical team reviewed what I had, they confirmed they could not verify the repair from the documentation available because none exists. They also cut through a water line and flooded the inside of my shower wall. They damaged my shower fixtures during removal, never reimbursed me for the replacement I bought myself, and the installer scheduled to return never came back. Commitments made and quietly dropped, messages unanswered for days, a promised punch list that never arrived. Avoid at all cost.

I've been doing a ton of research on cabinets and realized that I would have to invest in a few…read morecustom sizes. That said, I knew I'd have to find the `best custom cabinetry shop that could offer me a solution that wouldn't break the bank. After connecting with Z4CC, I was able to consult with Ali and Abdul. My project started with replacing all of my kitchen cabinets, but we ended up tackling my laundry room first. A couple of cabinets had non-standard sizing, so customization was needed to avoid awkward-looking panels to fill in any gaps. My project was completed ahead of schedule and executed flawlessly. Communication and updates were consistent and efficient. We have begun the kitchen project and will add custom storage cabinets to my garage. This experience had been nothing less than impressive.

Zest 4 Construction is a lifesaver! After Lowe's completely destroyed our countertop during a…read morefailed oven install (PSA: never shop there!), Ali was incredibly patient while we spent months dealing with the settlement process. When we were finally able to move forward, he gave us a fair price for top-quality work and his crew had our new countertop knocked out in half a day--it looks STUNNING. He also handled the electrical work and coordinated the delivery + installation of our new oven the next day, even testing all five induction burners to ensure everything was perfect. The entire process was smooth, straightforward, and drama-free. His crew works independently, too--I was out of town one day (unreachable by phone) and they still got everything handled by coordinating with my family. Highly, highly recommend Ali & his team!