BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Have used BioTech for just over a year, and told them today not to come back. The main problem is…read moretheir complete disorganization. I think they may have canceled or rescheduled more appointments than they actually showed up for. Today was typical: a few months ago they told me they would come today between 10 and 12. I got an email yesterday confirming my appointment for today -- between 2 and 4. In the end it didn't matter because no one showed up. I texted them around 4:30 and about 20 minutes later they called and said that their technician would be late (yes: obviously, since he was already late). So now I went on ChatGPT and it looked at their invoice and explained exactly what DIY stuff I would need every 3-4 months to easily do exactly what I was paying BioTech to do, at one-tenth the price.

Very prompt response. Knowledgeable contact staff, as well as technician. Perfect time window and…read morerate based on needs and considerations

Orkin's negligence, laziness, and incompetence by one employee has caused a severe infestation to…read morespread in the Highpointe Condominium at Rippon Landing. The Orkin man assigned to that complex (see pics attached) is not taking any action to address the SEVERE Cockroach infestation in my building. Each month, all he does is walk the halls and pick up roaches. Sir, I can do that . Why aren't you using any spray equipment? What are you doing to treat the infestation? Why am I paying a monthly HOA fee for pest control if Orkin is not doing their job?

Arterix provided next-day service, which I really appreciated. Chance was professional,…read moreknowledgeable, and thorough in addressing my yellow jacket nest problem. He explained the treatment process, answered all my questions, and made sure I understood what to expect. Great service and a reassuring experience from start to finish. I highly recommend Arterix Pest Control and make sure to ask for Chance!

Art and Todd are amazing! Super polite and 100% professional. They're extremely knowledgeable as…read morewell as efficient in reaching their goals!! Plus they have a payment setup that has been so convenient for my family the past few years. No buzzing, stinging insects near our home which is so great because we like to cook out exactly where they try to create their nests. I can't say enough great things about them! I'll never try a different pest control company again. I've never witnessed faster response time (on anything I ask for).

Still using Holiday at a new location and they still do a great job, 9 years later. They are…read moreprompt, thorough, and their teammates are always knowledgeable and happy to help. Haven't had any issues, and I don't see it changing. Outstanding pest control.

Switched over to this company after having one too many miserable experiences with a previous…read morecompany. What a difference! They do what they say they are going to do when they say they are going to do it, they have a great customer portal, they send receipts, and ask for feedback. I'm impressed with their responsiveness, the effectiveness of treatment, and the employees' work ethic. You can sign up for as little or as much as you need, no heavy sales gimmicks. I believe the fact that they are owner managed and not a national chain has a lot to do with it.

jacob the master trapper is great and the company is well organized and very knowledgeableread more

I was not satisfied with my experience. The price felt very high for the service provided. I…read morereceived an invoice for a Wood Destroying Insect Report totaling $79.50, and I believe the communication and handling of the invoice was not professional.

John, my technician, has been fantastic. He is responsive, thorough, and caring. He's always…read moreon-time and does a great job explaining what he is doing, what the chemicals are, and how these steps will prevent unwanted bugs, rodents, and pests.

Tenant found a mouse in a studio apartment. Put out five inquiries on Yelp, and Potomac was the…read morefirst to respond AND they said they could come out same-day to remove it and check for an entry point. Cost = free inspection and $250 flat fee to plug holes, set traps, etc. John from Potomac came out, plugged a few holes, sets some traps and then charged me LESS than the estimate because the job was straightforward. Quick response, courteous communications, same-day service, more than fair pricing. Highly recommended.

Good service, but wish more clear info was provided online. Very thorough and excellent quality of…read morework.

Sundar was a great help! First, he was very friendly over the phone-call quote I requested - as it…read moreturns out, he is not able to assist with my particular issue due to the height of my property and the area of concern. However, Sundar was able to provide very helpful information regarding my pests as well as information to consider asking a company for in the event they are able to assist. Although I did not receive direct assistance from Pest Chase Termiate and Pest Control, I was happy with the customer service provided over the phone.

I was very happy with the work performed by Justin and Philip. About a week previously, my…read moredaughter noted "a lot of bees" in the attic playroom. The bees were coming in through a hole in the drywall. There were hundreds of bees throughout the room. My first thought was holy s&$! Alpha pest management was recommended by one of my neighbors. Justin called me back on the day when I put in a service request via their website. While I had to wait a bit that day to get a response (this is not a big firm with lots of sales agents and so forth), I spoke with Justin (an exterminator) himself. I didn't have to waste my time speaking to some sales agent. Just asked me to send some pictures of the bees. He immediately told me they were not carpenter bees, which do not sting, but hornets which do! He came the next day to take a look around and recommended taping up the hole in the drywall. This solved the immediate problem of hundreds of bees getting into the attic. Despite Monday being a holiday, he said he was available. He came with his associate, Phillip, who does the drywall repair. Overall, a very professional and positive experience. I am very happy that these @&$!ing hornets are dead.

In April 2026 I asked Justin to remove three squirrels from our attic and fix the hole in the…read moresoffit that squirrels used to get in and out. Five months after the job was done, the soffit patch started deteriorating and fell apart. I contacted Justin to let him know and asked him whether I could count on him to redo the work. I received no response. This company will charge you a high price for anything that is not pest management, and they will have someone else do the work with a very poor quality of materials and craftmanship. Awful customer service and even worse accountability of their work. By the way, Justin's response below is absolutely false. My advice is that you look elsewhere for real professionals that are accountable for their work.

I found Daniel, very friendly and professional. He was very polite and informative. If I gave 10s…read morehe'd get one so I'll say he was a 9.5 ;=)

I have been a customer for more than five years. Each time, the service has been consistent and…read morethorough. The technician messages me at least 20 minutes before arrival that they are on their way. The service yesterday was phenomenal. I had mulch recently applied to my property and it had covered some of the rodent stations. The tech reoriented and repaired the stations at all points around my home. In addition, inspections of traps inside my home and basement were performed. Additional glue traps were placed where needed and some were replaced because they had dine their job. I have never been pushed for additional services by any tech. I currently have the Gold Plus service plan. For a one time fee, they removed a wasp nest from a tree that was more than 12 feet high. I highly recommend Affordable Pest. It is a great value and I have not been disappointed once.

Had a great experience with them for quarterly pest control! The team was very responsive and…read morealways worked with me to figure out the right timing. All the technicians were very knowledgeable and took the time to address my concerns with a plan that made sense. They were always thorough both inside and outside of the house and the results were excellent. It was definitely worth the value. I would absolutely recommend.

Good, professional team. They are solution oriented as opposed to process oriented. In other words,…read moretheir goal is to eliminate the issue and will modify treatment accordingly, as opposed to charging you for individual steps. I recommend you call them, and early if you suspect any issues.