This is the plumbing company that my home warranty uses in my area. I've had excellent service from…read morethem in the past, and two days ago, they came out to replace my pipes under the house, which were not covered by my home warranty. The crew came out, and spent most of the day working on it. We thought they were done, but there were a few things that were not right, so the owner came out the following day and fixed everything, including things that were not related to the pipes. I even have a six year warranty on the work! This is a great company! Do not hesitate to use them!

These people are amateurs, do MORE damage than was originally there and they blame other people for…read moretheir complete fuck ups! We live in a 10 year old house, never had a plumbing problem until a leak was noticed in the main bedroom water closet (tiny room with just a toilet), Premier Plumbing was called out to seek and repair this leak. It turned out to be a pex elbow in the attic/crawl space. The person sent was called Jason, and he DID NOT DO HIS JOB. Rather than fix this area correctly he pulled up on this pipe so as to get better access, did his "job" and went on his merry way. Only this caused a FURTHER leak, which did WAY more damage than was there in the first place. We figured this out the next day when the restoration for fire/water damage company came out and discovered this issue. Premier Plumbing was contacted immediately. It took 2 days with completely NO RESPONSE from ANYONE and then Jason showed up at random in the morning to address the issue. He proceeded to blame the restoration company's people for causing the further leakage and the damage it caused. He did fix the problem, that he caused, and left. The thing is we are now on the hook for $10,000 (at least) and MOST of the main bathroom, including tile floor, the cabinets and the hardwood floor in the hallway of the room is completely torn out. Originally, it only looked like it was going to be the water closet and its walls that they might have to gut. Not the whole goddamned bathroom section of the main bedroom bathroom. I recommend giving these people a hard pass! They are terrible!

I have nothing but great things to say about Easy Rooter! I have an old 1940s home and a few months…read moreago my sewer line completely failed - tree roots and cracks and no clean out installed. Ryan gave me a quote that was significantly better than some other local companies, and was able to come out and fix it immediately. They promised they'd be there at 7am and be done by 3 the next day - and they held to their word! They came out, relined my sewer, installed a clean out, and covered up the hole by 3pm, even hauling away the big rocks they dug up. They did such a great job that I just hired them to repipe all the plumbing in my crawl space and yet again, they gave me a super reasonable bid and were 100% true to their word. This time a crew of 2 younger guys came out - they were extremely polite, got the job done in the time promised, and cleaned up and were on their way out in a day! Plumbing issues are a massive pain in the butt but these guys do live up to their names - they made the whole thing EASY. Every single employee I have interacted with from Liz in the office, Ryan giving bids, and now 3 other service guys have been amazing - super friendly and kind. This even includes the guy who came out at 7pm on a Sunday to clear the line when I first had the issue - nothing but amazing people work here. I shouldn't need any more plumbing now that they fixed it all, but if I ever do, they'll be the guys I call every time. I HIGHLY recommend Easy Rooter!

Ryan Albert gave me an extremely reasonable bid to install a new waste line from the house to the…read morestreet. I decided to go with "Cured-In-Place Pipe" because it only requires a single hole approximately 2'x4' instead of a trench through my landscaping that would cut very big tree roots since the trench would have been within five feet of four very large trees. Replacing the pipe would also have left three feet of my old (orangeburg) pipe from curb to the city connection, unless willing to pay an additional thousand dollars for 3 more feet. Ryan and two crew members showed up at the scheduled 7 AM time and did an excellent job. Finishing around 2:30 PM after the city inspector approved the work. Ryan and his crew were professional and careful with all the landscaping. They installed a new ABS cleanout, backfilled and cleaned up the work area beautifully.

They were very persistent about meeting our needs, timely responses to me having to reschedule and…read morecommunication was always very clear.

Pleasantly SUPER surprised!!…read more I actually contact Anderson Plumbing on yelp, but never got a reply. Hawthorne contacted me immediately by text within minutes, and also phoned the next morning. I first told them, i already contacted another company, and i didn't want to complicate things with the service... When the other company didn't reply, i called Hawthorn! They scheduled me the same day. They gave text updates. They were clear and detailed with what i needed to do, what they were going to do, and their completion details. (phone, email, and photos) Their price was very reasonable. With experiences like this, i have thought of other work i would like done, that i have been putting off. It felt great to have accomplish this repair, with very little effort. THANKS HAWTHORNE!

UPDATE JUNE 27TH:…read more Sir, you know very well that's not all you did, you guys demanded payment without even assessing my sink first. I HIGHLY doubt you do that when you visit your white client's homes. I was also very welcoming and friendly to both of you. If you guys don't want to work with non-white customers, just add a sign to your business that clearly states "WHITES ONLY". ------------------------------------ ORIGINAL REVIEW: I don't even know how to address this, but here it goes: Do you guys demand payment upfront before even assessing the clogs from ALL your clients? When I opened the door, both technicians looked at me up and down and asked first if it was an apartment and told me they couldn't work here, to which I asked "why tho?" And the sir replied "because you have to let property management know, who's gonna pay?" as if thinking we weren't paying? I mean that's exactly why we called you, because WE WANTED TO PAY TO FIX OUR PROBLEM. Then after telling them that we of course were paying (hello?), before even assessing the clog, payment was demanded, and they didn't start until payment was confirmed. The other guy wouldn't even acknowledge me or respond to me when I made him a direct question. I'm not calling it racism, but it very well felt like I was being racially profiled. Yes, they fixed the problem and I'm very thankful for that, but the experience was very awkward. If you guys tell me that's your MO with ALL your clients and you ask for the payment first before even starting, I'll consider editing rating and review.

Our home warranty sent a plumber out, who I'll review separately, to diagnose and fix a basement…read morebathroom that stopped drawing. They said it was a mainline issue and we would have to find someone else. Based on Yelp reviews we called the Plumbing Doctor and had an appointment the next day. As it turns out the basement doesn't go to the mainline but goes through an ejector tank & pump up to the mainline. It took Dave about 3 minutes to diagnose the problem as a failed pump. He basically cleared the schedule the next day, had the pump replaced and we're back in business. Communicated through the whole process. Even though dealing with sewage in our basement the job was done spotlessly with a very thorough clean up. Pricing seems very reasonable though we didn't shop around. I'll give this locally owned small business a call every time and just skip my home warranty in the future. Much less headache for a reasonable price.

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

After 32 years, my hot water heater finally failed and sent water flowing across my garage floor. I…read morecalled American Home Shield, and they assigned me Titan Plumbing, who could not come for more than a week. I complained and escalated my service request specifically for Van Allen Plumbing, with whom I'd worked many times in the past. Martin arrived in less than 24 hrs and turned off hot water heater's main water and gas lines. He confirmed the 1992 unit was kaput and sent confirmation for a new hot water heater w/all code upgrades required to pass permit inspection. He drained the water heater and swept the standing water out of my garage to create a safe surface to walk on. This was very important, bc I'd just had a total hip replacement and was cautioned to avoid slippery surfaces. I'm happy to report Gabe and Roman installed a new water heater that passed City of Reno permit inspection in less time than it would've taken the other guys just come out to inspect the old one. Once again, Van Allen Plumbing came to the rescue, and I could not be happier!

Van Allen plumbing replaced my water heater. I needed a new water heater so we called Van Allen…read moreplumbing. Gabe was fantastic. He showed up on time and ready to work. He is fast and efficient with the great work ethics. I couldn't be happier. Van Allen plumbing went above and beyond to get us a water heater at a time when they were not available, due to supply warehouse being closed. I was impressed with the this company they were fair in price and took care of a problem that I had been dealing with way too long. Thank you Gabe for being so professional and exceptional in your craft. I will definitely be using you again for all my plumbing needs. I highly recommend Van Allen plumbing, tell a friend.

I heard water coming under my house from in the bedroom so I went and turned the water off and…read morecalled Silver State plumbing. They came out and found that it was the exterior water spigot leaking from the inside under the house. Mike Sorenson was awesome came out took care of the problem Quickly efficiently and I highly recommend them. He was clear concise and it's better than it was before it used to be loose he mounted it correctly. I couldn't be happier.

Horrible. There was NEVER once an actual plumber on-site for 14 hours. There were 2 childish clowns…read morefrom Las Vegas that had to call someone else every time they had a new idea. Finally we had to ask them to LEAVE. They did not remove our clog and had to rent a hydro-jet because they don't even have the basic supplies to do clogs. A competitor sent 2 qualified plumbers over the next morning and fixed the problem in just over an hour. So, unless you need a p-trap under a sink unclogged, DON"T call Silver State. Come to think of it you would still be better off with Liquid Plumber in your house.

These guys are the Best! Our main line was clogged and Darrin worked thru various solutions until…read morehe got it clear. He also saw a couple other things and fixed those as well at a super fair price. Yvonne was very helpful, pleasantly scheduling Darrin in so that we could shower again. You guys ROCK! Mark

Darin is the only plumber I trust. He is honest and will give you a full picture of your options…read morewith respect to repairs. He is more than reasonably priced!