We had the unfortunate luck to have a home with shower heads that can't just be replaced with a…read moreturn and we needed a handheld shower head installed for my mother with dementia. At the beginning of the pandemic, I messaged Paschall through Facebook and not only did they respond quickly but they also allowed me to send video and get a general idea for what we needed. We waited because at the time it wasn't urgent but after my mom broke her leg this February, we knew we could not put it off any longer. I called and got a quick appointment and Matthew showed up on time. He was pleasant and FAST. The job was done and done well, in about 15 minutes AND it came in under estimate. Everything was completed quickly and better than expected. I thought perhaps we would be left with a small hole or something but it looks better than the original shower head did in its place. I highly recommend and would use them again, hopefully with Matthew doing the job.

I've used Paschell Plumbing, Heating, and Air in the past for work on my heater, so I called them…read moreagain to get a quote for repairing or replacing my A/C unit. They scheduled me for the following week, but on the day of the appointment, I got a call saying they couldn't make it due to an accident on the freeway. Totally understandable so I rescheduled for the next week. This time, I was told the tech would arrive between 10 AM and 12 PM. No one showed up. No call, no update, nothing. I finally called the office, only to be told that they don't call customers if they're going to be late. That policy alone was enough of a red flag for me. I had another appointment that day, so I canceled and didn't bother to reschedule. They may do good work, but if they're this busy and this unreliable with communication, I'll have to take my business elsewhere.

Five star plumbing really is five stars! No one calls a plumber happy and in a good mood and the…read morewomen who answered the phone was so friendly and so calming! Within minutes I had a same day appointment and reassurance my issue would be resolved! The appointment itself was so easy. The service plumber was friendly and knowledgeable and resolved my issue timely and so inexpensive.

It isn't easy learning all the new things to owning a house. And I don't even really own the house…read more My mom is still the owner, but after dad's passing 2 years ago, I became head of her household. Mom is unable to do many things. So, it's up to me to take care of things. There is no manual for adulting! For the 3rd time in 10 years, the most recent being 2018, the water heater broke. And leaked again into the house. I remember the disaster my parents suffered in 2018 and I wanted to cry thinking it happened again. But, I put on my big girl pants to check Yelp for a plumber. And that's when I found 5 Star Plumbing! David and Barbara are so great! I told them my situation. They were cooperative, friendly, informative, and the greatest blessing overall. David put my mind at ease of how the situation will get fixed. And he took care of the water heater and pipes! Barbara is amazing with scheduling and any information. This is my plumbing go-to! I have a minor situation with a sink and I know it will get done soon! My house schedule has been crazy lately so I have to put it on hold. But I have a trustworthy company! Highly recommend!

I contacted ISE Plumbing Heating and Air, after our Home Warranty denied an AC unit claim…read more The Home Warranty company sent out a repairman, who told us we needed a new compressor, due to a power surge. When the Home Warranty denied this repair, luckily I contacted ISE Plumbing. They were very quick to respond, and schedule an appointment. They also kept in contact with us regarding the appointment time and confirmation. They came out, diagnosed and fixed our problem, in less than an hour. It was not the compressor!! Our AC is now working again, for the price of a repair call. Great service, super knowledgeable, and honest! If you are in need of AC service or repairs, I can't recommend them enough! They are local and family owned.

We are very disappointed by this company. After a good start with a valve repair, the sewer repair…read morework was handled negligently. After almost 3 weeks from when the work was supposed to be completed, we are still dealing with the inconveniences created by this job - stress and financial burden. The sewer pipe was most likely repaired, but in the process of digging a utility cable was cut, the irrigation wires were cut and an irrigation pipe was broken. All the digging was done carelessly. After a long wait for the deep trench to be back filled and living with two very big piles of dirt in the street and on the driveway, they finally got to fill back the trench. This was done without any tool other than shovels and without ant compaction. Not all the dirt was back filled. We proceeded with lawn replacement but we discovered that an irrigation splitter got broken during the backfill. After just one week, the soil under the sods collapsed. This needed to be filled with dirt and the grass replaced. Eric is a good professional, but he works with poor management and not very good helpers.

We just bought a new house and we needed a lot of plumbing work done. We called Johnson Plumbing to…read morefix some toilets, leaks in a sink and install new faucets. They gave us a quick appointment and began the work. The plumbers were very professional and showed up right on time. I was warned by Home Depot that they have had a problem with the installation of the kitchen sink faucets that we purchased because plumbers were not installing them properly and they often leaked. We have not had one leaking problem with our faucets and the plumber stayed to make sure they were working fine with no leaks. Our house fixtures now look and work great! Jessica in the office and Johnny the plumber are awesome. This type of quality service is hard to find these days. Thank you Johnson Plumbing for upholding the old school type of service that all companies should call standard.

Came out right away, super professional, friendly and knowledgeable. I def recommend Johnson…read morePlumbing and will use again. Thank you Rodney and Josh.

***UPDATED - They have been in contact and have rectified the original bad communication situation,…read moreand have explained why what happened, happened Original Review - HIDIOUS COMMUNICATION and They STILL Cannot and Won't Answer SIMPLE Questions about our Invoice. The most ridiculous thing is that we called another plumber to come out to do the same thing we wanted Master Plumbing to look at, they actually called before the service call to let us know they were coming (SUPER IMPORTANT POINT, WE STRESSED MULTIPLE TIMES TO Master Plumbing, and they STRAIGHT UP IGNORED OUR REQUEST - So important when you have a woman that's alone in the house, AS WELL AS needing to actually explain important details of what was going on to the plumber) Their inability to follow the simplest of instructions has caused numerous issues. For example, they promised to call before arriving at our house, but they never did, nor did they show up to our knowledge. Yet, they still billed us (months later!) Multiple follow-ups - but they NEVER returned an email, just keep sending emails saying they are sending us to collections. UNBELIEVABLY UNPROFESSIONAL Despite our attempts to contact them through 5 emails and 2 phone calls, they have not responded. Instead, they continue to send threatening emails for collections, even though they have not communicated with us since the initial booking call.

We had a serviceman come out on a weekend to replace our garbage disposal in February. We notice a…read moreleak in our new garbage disposal in July and a service repairman came out in a few hours and replaced the garbage disposal. He told us it was under warranty and rather than wait for our new one to come to us in the mail, he gave us one he had in his truck! Additionally, he did not charge us for the repair, which was a nice surprise! I have used this company several times and have always been pleased with the friendly, timely service we receive. Highly recommend:)

I came home this morning and found a small pond underneath my kitchen sink. A galvanized steel pipe…read morewas completely corroded and water was pouring out whenever the water was on, making my kitchen sink unusable. I called my usual plumber, Jet Plumbing, and they couldn't come out to fix anything for a whole week, but they would come out on a Saturday and charge me double-time. ‍‍ My brother referred me to Best Plumbing and Heating, and they were able to come out within just a few hours and fix everything that I needed! I now have a working kitchen sink again! Ralph Elquist, the plumber, knew exactly what he was doing and even fixed another small leak that I didn't know about. I will be using Best from now on, and will refer them to all my friends and family.

Best Plumbing and Heating are crooks. My sprinkler shut off…read morevalve broke off last fall I called this Best Plumbing and Heating. They said they wanted $1500 just to dig it out. Me and my son told them no way. My son dug it out and purchased all the new fittings needed and repaired it himself. One of the workers came back the second day. We told him we were not going to pay him for anything because it was all done. He took a look at the new pipes and left. I received a bill for over $ 300 for him being there 1/12 hours. He was there for about 20 minutes. This company lies and charges for things they didn't do. Choose another plumbing company.

Nick is great! He helped install our new toilets, hooked up our gas line to our new oven and…read morerecently checked our water heater. Really nice, professional and efficient.

Our water heater was outdated and costing a lot, so we decided to have a new energy efficient one…read moreinstalled. We were worried about cost, because money is tight, but Bill at S&S gave us a great quote. He was prompt and professional! Completed the job within 2hours! He even went the extra mile by following up 2 weeks later to make sure everything was working properly!! Thank you Bill! 10/10 would reccomend!

We're consistently impressed with the service we receive from Gibson. Robert came out this morning…read moreto install some new gas hardware to prepare our kitchen for a new oven install. We couldn't figure out the exact dimensions needed for the new appliance, so Robert went out of his way to go to the store that we ordered from and make sure everything was right before starting any work. Throughout the whole thing he was super patient, kind, and helpful. This is the type of above and beyond service that has kept us coming back to Gibson every time we've needed any plumbing or HVAC work.

Always a good call. Front office is on the ball, the service team is outstanding…read more Used them for residential and industrial solutions.