1. S & S Mechanical

    0

    Sparks, NV

    S & S Mechanical

    4.0 (6 reviews)
    Open • 7:00 am - 4:00 pm

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    Services - S & S Mechanical

    Plumbing inspection

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    Our home warranty sent a plumber out, who I'll review separately, to diagnose and fix a basement…read morebathroom that stopped drawing. They said it was a mainline issue and we would have to find someone else. Based on Yelp reviews we called the Plumbing Doctor and had an appointment the next day. As it turns out the basement doesn't go to the mainline but goes through an ejector tank & pump up to the mainline. It took Dave about 3 minutes to diagnose the problem as a failed pump. He basically cleared the schedule the next day, had the pump replaced and we're back in business. Communicated through the whole process. Even though dealing with sewage in our basement the job was done spotlessly with a very thorough clean up. Pricing seems very reasonable though we didn't shop around. I'll give this locally owned small business a call every time and just skip my home warranty in the future. Much less headache for a reasonable price.

    UPDATE JUNE 27TH:…read more Sir, you know very well that's not all you did, you guys demanded payment without even assessing my sink first. I HIGHLY doubt you do that when you visit your white client's homes. I was also very welcoming and friendly to both of you. If you guys don't want to work with non-white customers, just add a sign to your business that clearly states "WHITES ONLY". ------------------------------------ ORIGINAL REVIEW: I don't even know how to address this, but here it goes: Do you guys demand payment upfront before even assessing the clogs from ALL your clients? When I opened the door, both technicians looked at me up and down and asked first if it was an apartment and told me they couldn't work here, to which I asked "why tho?" And the sir replied "because you have to let property management know, who's gonna pay?" as if thinking we weren't paying? I mean that's exactly why we called you, because WE WANTED TO PAY TO FIX OUR PROBLEM. Then after telling them that we of course were paying (hello?), before even assessing the clog, payment was demanded, and they didn't start until payment was confirmed. The other guy wouldn't even acknowledge me or respond to me when I made him a direct question. I'm not calling it racism, but it very well felt like I was being racially profiled. Yes, they fixed the problem and I'm very thankful for that, but the experience was very awkward. If you guys tell me that's your MO with ALL your clients and you ask for the payment first before even starting, I'll consider editing rating and review.

    Michael's Plumbing Heating & Air - Cut hole through drain pan for closer fit

    Michael's Plumbing Heating & Air

    (103 reviews)

    Michael's plumbing has come through for me several times over the years at 2 different houses I've…read moreowned in Reno. They've helped me with water heater maintenance, replacement, and some other plumbing projects. I've even had Mike the owner come out and help with estimates, and I have really appreciated him working with me on different options and really explaining the options, pros, cons, and costs. I've always found them straightforward to work with, and they get the job done correctly and in the expected time.

    we had a very small job, and because of our age and disability, we could not do it ourselves. We…read morealso had the new parts that were necessary to do the job. Michael's said there was a $69 fee to show up, plus parts and labor costs. That was fine. But they ended up not coming on the day scheduled. So then they told us we would get $50 off on the job for the next day. That was also fine. When I called the next day to see when they were coming, I was told they don't do small like ours. They said they would come for $225 plus job expenses. When I mentioned the earlier amounts that were quoted to me, I was told that the manager who spoke with me before did not know their policies. I try to use local businesses every chance I get. This one didn't work out. I called a larger chain operation and they came over the next did the whole job for $100, labor included. Not a big deal in the greater scheme of things, but maybe Michael's managers need to get on the same page as their schedulers.

    S & S Mechanical - plumbing - Updated October 2026

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