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    Rooter-Man

    2.9 (67 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Services - Rooter-Man

    Drain repair

    Faucet installation

    Faucet repair

    8 More Services

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

    Water pipe repair

    Rooter-Man Photos

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    Recommended Reviews - Rooter-Man

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    Reviews With Photos

    Hole from trim nail in bathroom. Made a hole in toilet pipe.
    Kameron S.

    I paid for the inspection services but I feel was way overcharged, for 2 people to be there for 20 mins to see what the problem was. Then upon inspection, said it was going to be a $2800 job. I had multiple quotes and estimates that day and chose someone else who quoted/estimated $440 for 2 hours of work and for a $6 coupler piece that needed to be fit around the pipe. I'm so glad I saved thousands of dollars by not choosing a Rooter man. Gouging at its finest. I'm so thankful for the other plumber.

    The one and only included picture in the $350 inspection.

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    4 months ago

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    2 days ago

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    5 months ago

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    1 year ago

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    Jesse R.

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    1 year ago

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    6 months ago

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    6 months ago

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    1 year ago

    Prompt, helpful and explained everything thoroughly! Always available in a timely manner. Very respectful employees.

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    1 year ago

    Daniel is the best he is very friendly and helpful he does a wonderful job I will be calling him again

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    2 years ago

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    1 year ago

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    Jesse R.

    thank you for the review call us anytime

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    1 year ago

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    Jesse R.

    thank you Paul call us anytime

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    1 year ago

    Excellent service. Very professional demeanor. Will definitely use them again. Saved the day!

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    1 year ago

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    1 year ago

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    Jesse R.

    thank you for the review. call us anytime

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    2 years ago

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    Jesse R.

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    3 years ago

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    2 years ago

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    Jesse R.

    great to hear

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    3 years ago

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    2 years ago

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    Jesse R.

    wish your experience was better if we can help don't hesitate to call

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    3 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    Jesse R.

    call us anytime

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    5 years ago

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    Jesse R.

    we are here for you anytime

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    7 years ago

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    7 years ago

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    Jesse R.

    call us anytime

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    3 years ago

    Rory and Adam are rockstars working hard even in the snow

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    6 years ago

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    4 years ago

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    Jesse R.

    we appreciate your business

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    3 years ago

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    7 years ago

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    5 years ago

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    Jesse R.

    call us anytime

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    5 years ago

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    Jesse R.

    glad we could help

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    5 years ago

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    Jesse R.

    call us anytime

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    10 years ago

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    5 years ago

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    6 years ago

    Beware these people. They convinced us to do a wash out along with a pump out and charged $475 extra for 15 minutes work. never again.

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    5 years ago

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    Page 1 of 2

    Ask the Community - Rooter-Man

    Has anyone had them fix plumming on a mobile home?

    Yes, they are licensed to work on mobile and modular homes. They worked on mine on January 18th. 2023

    Don’t See Your Question? Ask Away!

    Review Highlights - Rooter-Man

    Ryan of Rooter Man gave us an easy to understand breakdown of our system and why we have issues.

    Mentioned in 6 reviews

    Read more highlights

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    Ira Hansen and Sons Plumbing

    Ira Hansen and Sons Plumbing

    (175 reviews)

    Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

    Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

    Reno Plumbing Doctor - Residential Water Treatment Systems

    Reno Plumbing Doctor

    (112 reviews)

    Mark was in and out with another technician, replacing an exterior water spigot effortlessly that…read morewas leaking everywhere. I bought the replacement spigot parts at Home Depot, and he did the labor. He educated me on a tankless water heater to replace my old 50 gallon water heater while explaining the benefits of going tankless. I also have the option of purchasing a water filtration system too. I'm probably moving forward on both systems in the next few months, and will rely on his services for parts and installation. I've included some before and after photos of the outside water spigot. As you can see from the after photo, the water leakage issue is completely resolved. Not a single drop of water is coming out of the spigot now!

    Wow...I can't say enough about how impressed I am by this company and these people. Every part of…read moremy experience was first-class, and I felt very valued as a customer. I spent most of yesterday trying to release a clog in my kitchen sink drain. After failing all DIY remedies, I called at 7 a.m. this morning. I left my details with (I think) an answering service, and I got a call back from Mark in TWO MINUTES to schedule an appointment for 2p-4p same day. I'm pretty sure he's the owner. He and Kai called when on their way, arrived right around 2 p.m., and triaged the situation efficiently and quickly. I got an immediate quote which seemed very fair to me, and they completed the cleaning of ~25' of my drain in 30 minutes. Mark was very friendly and easygoing, and ALSO very knowledgeable and professional. I have my plumber for life. I wish I could give them 6 stars!

    B & B Heating and Air - In with the new !

    B & B Heating and Air

    (156 reviews)

    When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

    We noticed that our furnace was short cycling, that our heater stopped blowing warm air but kept…read morepushing air out. Based on their ratings, we decided to try calling B&B. First time I called, I had to leave a voicemail. After a couple hours and no return call, I called back. Connie answered and was able to fit us in same day, which was awesome! The technician that came out, called me before heading over and it happened to be earlier than the estimated time, another nice surprise. He and another technician/trainee did a check of our system to see if there was anything wrong. He discussed all of the technical stuff with my husband and told us our system was overheating and thus short cycling. Gave us recommendations to minimize it from reoccurring, like maintaining both floors at same temp. Mentioned his relative had same issues who lives in the same community because of the way the houses were built. Will see if their recommendations help but really appreciated the quick scheduling and friendly service visit.

    Michael's Plumbing Heating & Air

    Michael's Plumbing Heating & Air

    (100 reviews)

    Michael's plumbing has come through for me several times over the years at 2 different houses I've…read moreowned in Reno. They've helped me with water heater maintenance, replacement, and some other plumbing projects. I've even had Mike the owner come out and help with estimates, and I have really appreciated him working with me on different options and really explaining the options, pros, cons, and costs. I've always found them straightforward to work with, and they get the job done correctly and in the expected time.

    We experienced a nightmare scenario just before Xmas…read more.. We had a water line burst in the wall behind our water heater, leaking into our downstairs closet and crawl space. My first call was to Michael's but they were booked solid that Friday afternoon. 1st Plumbing company (Hoffman Plumbing) that was available on a Friday came out and took 1 look at the pipes in the crawlspace, identifying the pipes as Kitech Pex. (Massive recall, fail rate, and class action lawsuit). They stated they wouldn't work on Kitech due to the liability and just left. 2nd plumbing company (RotoRooter) came out soon after on Friday, also identified the Kitech Pex Piping, explained the fail rate and the shortcomings of the design of Kitech that lead to the recall, originating not only with the fail rate but incompatibility with standardized repair methods requiring a full repipe of the home. They left without making any repairs with the hot water off "until they could quote the repipe". I called Michaels back, and got on their schedule for 1st thing on that Monday morning, informing them of the Kitech and "work" by the previous plumbers. They confirmed they could provide a temp solution to get the hot water back on for the holiday but a repipe would be needed. Andy came out on Monday, with temp fittings and a pipe to replace the impacted line. He explained it was merely a patch until the repipe is completed. Andy identified the water damage from the line to the closet, flooring, and crawl.... Recommending Rainbow International Restoration. (A++ crew that worked on mitigation for insurance.). Kent was out the next day the estimate. Luckily we had a crawlspace and not slab but 2 a two story house. Michael's Plumbing provided a fair quote for the work (unlike Roto who was predatory in their estimate by 250%). Their crew worked over 5 days, opening up the walls for access on 12/30-12/31. Returning the next week to install the new pipes. Unlike other companies which said we'd have to vacate while repairs are completed.... Michael's not only installed the new piping, installed new fixtures (might as well update in the process), but they did in a manner that we had running water and working bathroom so we didn't have to vacate. Their team came out after finishing the installation for a little finishing work while their recommended Dry Wall guy worked magic to close and texture the walls good as new. (Kent recommended Don at The Wall Doctor and it was another home run). It was a Griswold Christmas, with expensive repairs, remodel and construction... But Michael's delivered, working over the holidays and keeping us at home (and not displaced) for Christmas. A couple dings on the floor... but considering the size of the work/remodel... almost expected. 100000000% recommend Michael's Plumbing as they are honest, provide great referrals, and know that their worksite is your home.. not a bottom line.

    Sierra Air - Technician Trainees

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    Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

    Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

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    Had a problem with the septic backing up to the house. Dug up to both access holes in the septic…read moretank. Scott pumped, flushed and noticed the outlet pipe was crushed. The reason why the septic was backing up. They fit me in two days later to get the crushed pipe replaced and to add risers to both access holes. Scott was friendly and very knowledgeable. Highly recommended.

    Unacceptable across the board. They showed up over two hours late, and it only went downhill from…read morethere. Their equipment wasn't working, which dragged the job out to nearly twice as long as it should have. To make matters worse, they spilled what looked like close to two quarts of oil all over the dirt on the property and made no effort to properly clean it up or take responsibility, instead they tried to conceal it by kicking dirt on it and then left it. That's not tacky its highly inappropriate. Communication was just as bad. We had to chase them down for days to get the report, after clearly written instructions to the company. After raising these concerns, the company promised a follow-up call to take care of things that never happened. Completely blew us off. Then the invoice showed up hundreds higher than expected, pushing close to $1,000, including nearly $400 just for the inspection. For the level of service provided, that pricing is hard to justify. After 21+ years in this business across two states, this is easily one of the worst vendor experiences I've dealt with. Poor execution, poor communication, and zero accountability. Would not recommend.

    Rooter-Man - plumbing - Updated May 2026

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