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    Jolly Rooter

    4.9 (155 reviews)
    Closed 8:00 am - 6:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - Jolly Rooter

    Plumbing inspection

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    Reviews With Photos

    Thank you !!!
    Amy O.

    11/20/2023- Time to change the batteries in the touch less kitchen faucet.. Not an easy task to get under the sink and reach all the way to the back... Willing and ready... replaced all four AA batteries... feeling great... Ooops... didn't turn on... Hard to see the tiny symbols for the positive.. yelled to Alexa- she said positive is the spring side.. Didn't work.. Called Jolly... and he walked me through.. of course Alexa was wrong. Just thankful Rich remembered and called me back Asap..

    Dale J.

    Installed a new toilet perfectly, and they kept everything clean. Upfront and fair pricing, great communication, and response time. I definitely will hire them for all my plumbing needs... Thank you, best plumbing experience ever...

    Pinhole leak in recirculating valve piping on water heater.

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    4 months ago

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    4 days ago

    Chris and Josh were courteous, friendly, and professional. Everything is great! I recommend them highly.

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    1 month ago

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    3 months ago

    Business owner information

    Photo of Richard J.

    Richard J.

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    2 months ago

    Highly recommended! Spent several hours working throug a stubborn grease clog. Use Jolly Rooter!

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    1 year ago

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    3 years ago

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    8 months ago

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    11 months ago

    They were able to come the next day and fix my leaking shower and did a great job! Local owned business!

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    1 year ago

    Good guys great job. They quickly replaced a pressure valve. They have been my go to plumbers for 6 years. Luv em!!!

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    2 years ago

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    1 year ago

    Fast and efficient! Would recommend 100 percent! Also very informative about the process and tips to avoid issues again

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    1 year ago

    They put in a reverse osmosis I bought on Amazon. They were on time, very knowledgeable and did a great job at a fair price.

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    1 year ago

    Great service techs installed new hose bib. What a great company with good service and fair pricing

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    1 year ago

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    Page 1 of 4

    Ask the Community - Jolly Rooter

    Review Highlights - Jolly Rooter

    I have known Rich at Jolly Rooter for many years and he has always provided us with quality plumbing work.

    Mentioned in 63 reviews

    Read more highlights

    Ira Hansen and Sons Plumbing

    Ira Hansen and Sons Plumbing

    4.2
    (178 reviews)

    Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

    Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

    Dirty Plumber

    Dirty Plumber

    4.5
    (186 reviews)

    The dispatcher was very polite and courteous, call back when promised and the technician (Keaton)…read morewas just as polite and courteous. Best of all, he understood our problem and knew what exactly to do and did it well!

    We recently replaced our water heater with a tankless one and it has been fantastic decision! No…read moremore running out of hot water! (With a household of 6 the daily use of the washing machine, bathtubs, and dishwasher had to be carefully timed and even then we sometimes had to use water that wasn't the appropriate temperature; having hot water on demand has been a lifesaver during this season of raising young children). Dirty Plumber was quick to respond to my husband's quote request and the company was transparent with pricing. I really feel we got a good value and quality work. After the work was completed, I later saw the business owner volunteering at AWANAS (apparently he's a regular who volunteers every week with the kids); this gave me further confidence that the owner must be genuine guy who's speal about how he was able to offer the best price really could be trusted. I *WILL* say that had I been the one looking at quotes (rather than my husband) the name "Dirty Plumber" would not have necessarily deterred me but the ugly cartoon mascot painting on their company truck certainly may have! I would imagine oftentimes women are the ones who arrange their schedule to let the employee in to do the work and the "plumber's crack", actively smoking while working, disheveled grumpy looking mascot painted on their van didn't exactly paint a picture of professionalism, reliability, or safety. THANKFULLY, I felt the owner and employee who arrived to do the work were professional in their interactions, overall appearance, time on task, and attention to detail (the tankless water heater is installed evenly on my garage wall and the insulation on it looks neat and tidy). If you are considering switching to a tankless water heater I highly recommend Dirty Plumber. Their price is great, they are thorough, and the quality work is evident.

    Sierra Air

    Sierra Air

    3.4
    (414 reviews)

    I want to thank technician, Chris Godwin, for helping us resolve our AC problem involving the NEST…read morethermostat. I mentioned to Chris that something went awry after we tried to secure the cover of the Nest thermostat (it was loose from the wall). The AC had worked before but after doing something with the cover, the AC stopped working. Chris quickly found the problem (a fuse had blown out). Chris was very professional, gave me some ideas on a Honeywell thermostat (we're not BIG fans of the new NEST thermostat), showed me how to read the error codes on our furnace (watch the number of red light flashes and compare it to the brochure left with the furnace). It was easy, peasy, even someone like me who has no HVAC experience could do this. I can't thank Chris enough for his great personality, true professionalism, answered my questions, taught me a few things (learning something new is always good) and even loved on my 2 labs (turns out we both love animals). Thank you, Chris! You're the absolute best! Sierra Air is *very* lucky to have you on their staff.

    Corruption at it's finest. I have part of their home program for years paying faithfully. They came…read moreout for a routine AC review and I didn't buy an upgrade they wanted (unit is 6 years old). They then would not certify that my AC unit was working correctly. Within an hour of departure the unit stopped working. They sent same man back that evening, he got it to work then an hour later, no longer working. Next they sent someone else out who said it just had to be our breaker which I doubted. Still I updated new breaker and the AC unit stopped working again. I have asked to speak to manager. The operator takes my messages and I have never received a returned calls, two weeks later still no call. They were suppose to send out an emergency tech. No one has showed up. Called and couldn't get any response other than the woman who answer phone. What a joke. **Update** I am revising my score. I finally received a phone call this morning to discuss my situation and we agreed on the next steps. They were very apologetic but its sad it had to come to this to get a response.

    Reno Plumbing Doctor

    Reno Plumbing Doctor

    4.6
    (122 reviews)

    UPDATE JUNE 27TH:…read more Sir, you know very well that's not all you did, you guys demanded payment without even assessing my sink first. I HIGHLY doubt you do that when you visit your white client's homes. I was also very welcoming and friendly to both of you. If you guys don't want to work with non-white customers, just add a sign to your business that clearly states "WHITES ONLY". ------------------------------------ ORIGINAL REVIEW: I don't even know how to address this, but here it goes: Do you guys demand payment upfront before even assessing the clogs from ALL your clients? When I opened the door, both technicians looked at me up and down and asked first if it was an apartment and told me they couldn't work here, to which I asked "why tho?" And the sir replied "because you have to let property management know, who's gonna pay?" as if thinking we weren't paying? I mean that's exactly why we called you, because WE WANTED TO PAY TO FIX OUR PROBLEM. Then after telling them that we of course were paying (hello?), before even assessing the clog, payment was demanded, and they didn't start until payment was confirmed. The other guy wouldn't even acknowledge me or respond to me when I made him a direct question. I'm not calling it racism, but it very well felt like I was being racially profiled. Yes, they fixed the problem and I'm very thankful for that, but the experience was very awkward. If you guys tell me that's your MO with ALL your clients and you ask for the payment first before even starting, I'll consider editing rating and review.

    Our home warranty sent a plumber out, who I'll review separately, to diagnose and fix a basement…read morebathroom that stopped drawing. They said it was a mainline issue and we would have to find someone else. Based on Yelp reviews we called the Plumbing Doctor and had an appointment the next day. As it turns out the basement doesn't go to the mainline but goes through an ejector tank & pump up to the mainline. It took Dave about 3 minutes to diagnose the problem as a failed pump. He basically cleared the schedule the next day, had the pump replaced and we're back in business. Communicated through the whole process. Even though dealing with sewage in our basement the job was done spotlessly with a very thorough clean up. Pricing seems very reasonable though we didn't shop around. I'll give this locally owned small business a call every time and just skip my home warranty in the future. Much less headache for a reasonable price.

    Jolly Rooter - plumbing - Updated August 2026

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