My husband and I Moved to the Reno/Sparks area and purchased a 'Custom' home that was Built in 2004 ! I'm not sure who the Builder was But I Am Appalled By All the Issues We are having with this House ! I contacted "Savage and Son" knowing that Because they have been in Business for 'So Many Years' they Must Know what they are Doing and Boy Was I Right ! Joey came to Our Home, as Scheduled, to Replace Our Water Heater AND Install a Recirculating Pump ! I'm Not Sure Why ALL Homes Don't have this Feature, But as far as I'm concerned it is Essential ! Having to Run your Tap FOREVER To get Hot Water for your Morning Shower or to Wash things in the Kitchen is Upsurd and Wastes SO MUCH Water ! ‍ Joey was A Magician at Installing our new Water Heater, Copper Pipes and All, crawling under our home and Making Sure All Went Well He worked Non-Stop making sure all was working properly, even Cleaning our Kitchen Faucet so that the Hot Water Ran Quickly and Without Restriction ! Joey is a Professional and Knowledgeable with a Kind Personality who is a True Asset to this Company ! Also, One of our Backyard Water Bibs needed to be Moved to a More Convenient Location and Joey, Again, did an Incredible Job ! This company Does Wonderful Work for a Truly Reasonable Price and I HIGHLY Recommend 'Savage and Son' for their Professional Work, Knowledge and Great Employees ! read more

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As a plumbing company, these guys are reliable and do a good job, but I am so tired of getting nickel and dimed to death when you go to pay for the work done and they're charging you a 3% to 5% service fee to use your credit card. It's bad enough they started charging travel time to and from your residence. Seems Customer Service has gone out the window and things you used to take for granted as being part of the good customer service and encouraging brand loyalty are now a charge every time you turn around. So frustrating. And I realize the cost of doing business has gone up, however, travel time never used to be a charged and credit card fees were unheard of unless you were paying your balance each month. read more

The service technician Josh, was very professional, knowledgeable and pleasant. He arrived ahead of schedule and got right to work fixing our kitchen sink problem and replacing the kitchen faucet. Josh checked and re-checked his work and he was done surprisingly quickly. We're quite pleased with the results. We have used Savage and Son's services since we arrived in Reno 17 years ago. There are other plumbing companies in Reno, but Savage and Son is by far the best. read more

Long story short, the first service technician doing the assessment tried to pad his hours, there was absolutely no communication from the plumber on the day that the work took place even though I had requested multiple times that he call me to let me know when he was starting and ending, so I didn't even know if the job had been completed that day or not, it took three days to complete the one day job, and it ended up costing almost $300 more than I had then led to believe it would without warning me at all because they refused to give me an estimate in the first place. They get two stars instead of one because, at the end of it all, I believe the leak got fixed and they did a phenomenal job filling the hole back in, you can't even tell that the ground was disturbed at all. Also, their after hours technician, I think his name was Mikey but I could be totally wrong about that, was super friendly, apologetic, and at least got me the service report so I could find out whether or not the leak had been fixed that day. read more

I called Savage and Son to see if they could fix my clogged bathtub, and they were able to send a technician by to fix it the same day. Mikey did a great job of declogging the drains in both bathrooms, and he left everything clean when he was finished. The price was very reasonable, especially considering how quickly they were able to fix the issue. Mikey was friendly, professional, and took obvious pride in his work. He told me about the family-owned company's long history in Nevada, which was pretty interesting. I will definitely call Savage and Son in the future! read more

Savage and Son - Plumbing Near Me - Reno, Nevada

Our push button to start and stop the garbage disposal stopped working. Keith C. arrived on time today and concurred that the push button needed to be replaced. He didn't have one on hand, but went to get the part at the shop and came back to install it. He was very professional and pleasant. Even my dogs loved him. Thank you so Keith for your help! read more

From the initial call to the correction of my issue everyone was extremely professional and courteous. The technician, Tom, who repaired the leak, was very courteous, friendly and efficient. The weather was quite cold and there were remnants of snow but it did not deter him from quickly diagnosing and remedying the problem I would recommend Savage and Son highly. Ask for Tom. He is terrific. read more

I have used this company on several occasions at different locations, each time they are on time, finish the work in record time, and don't leave any mess, I do a lot of remodeling, but prefer using a professional plumber. Don't scared when they advise you about charging for travel time etc, they actually have very reasonable fees. Total professionals. read more

Savage and Son - Bathroom vanity change - Plumbing Near Me - Reno, Nevada

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Came out, had the parts, fixed the front faucet before the freeze and was complete in less than ten minutes. Will highly recommend Savage and Sons. Thanks Tommy great job. read more

We had an issue with an outside water faucet and a leak! Boy did we have a water under the house issue. So they sent us Mike, he was so awesome, very helpful and went way above and beyond to help with the issues, after months of trying to drain under the house and finding irrigation leaks, he braved the liquid under our house and fixed our faucet, made sure all our plumbing was leaking free, and now we know the problem! Our neighbor is over watering and it is flooding under our house, so happy!! Can't wait for another leak! Cause we just love this company!! read more

Savage and Son is the best plumbing service out there. They have been consistently reliable, professional and fair priced. I cannot say enough good things about them. Their plumbers who come out to service our issues have been thorough and competent. A special shout out to Kathleen Mulrooney, their Service Dept/Customer Service person who is BEYOND helpful, friendly, smart and gets the job scheduled and done. She knows her customers too. When we have a plumbing issue/crisis in our home, I am always glad she is the one on the other end of the phone helping us!! Loyal fans and customers over here!! 5-stars all the way!! read more

They do excellent honest work. They come and assess the work and explain what needs to be done clearly.

Michael G. is a truly amazing plumber and awesome person! He correctly diagnosed and solved a very challenging, complex problem at my house. I'm so thankful to him because he saved us from a potentially much bigger problem. AND he's honest, trustworthy, professional, kind, and respectful. It's obvious that he genuinely cares about doing his best work and solving problems. He's fixed multiple issues for us, and now I have peace of mind knowing that everything is resolved and done correctly. Thank YOU!!! read more

I was so impressed from the conversation, communication, too the service. I wish I could remember the women's name that called me, but just know you did a wonderful job. Then my guy was Robert. So down to earth, friendly and helpful. They have a customer for life. Thanks to all of you! read more

I had some pluming problems at toilet. Tommy from Savage and Son came and explained everything needed. It's all fixed! I had a great experience with Save and Son! read more

Tommy M helped us the last few times we have needed a plumber. He is prompt, friendly and efficient fixing whatever problems we have. Very happy to recommend! Stephen Moscove read more

Had a after hours emergency. Was stressful trying to find a after hour plumber. I was able finally to get ahold of Tommy M. He was great and kept me posted as to his estimated time of arrival. This service rep is why I am recommending this business . After hour rates are $260 a hour. read more

My husband had hip surgery and we needed a grab bar installed in our shower asap. Kathleen rushed the order, even offered to have a technician come a day early. She made sure that the installation was done before my husband got home from the hospital. Keith did an expert job installing the grab bar. I couldn't have asked for anything better. I knew Kathleen went over and beyond to keep my husband safe. Many thanks. Savage has always given top quality service in an expeditious manner, but Kathleen knocked it out of the park! read more

We all cringe when we need to call a plumber. We naturally think that this is going to cost...A LOT. While that may be true, certainly in my case, I can attest that I received very fair billing. The plumbers at Savage and Son have the expertise that cuts to the problem and resolves it in the most direct way, which inevitably SAVES money. The service there is second to none. Kathleen was the MOST refreshing customer service exp I have had in decades, and Keith was an incredibly understanding, professional, and enjoyable plumber. At the end of this project, from previous experience with Savage and Son, I know that I will not have to worry about the fix for the rest of my natural life. read more

Keith is an excellent plumber, providing professionalism with quality and value for Savage and Son plumbing. He is a huge asset to your company. He is "on time", organized, efficient, answers all the clients questions and cleans the work area when plumbing is completed. I would recommend Keith for any of your home plumbing needs from Savage and Son. Thank you Keith! read more

You would think a water heater was a simple request. Well in this town it is not unless you call Savage & Son. Ten contractors, with a price ranging from $2400 (not in writing) to $5500 (asked him to leave without a proposal). All the others do not either know building regulation on water heaters on a existing home, because they all quoted for new construction standards, or they do and really like taking people for their money. Washoe Building Department confirmed that I was being quote for unnecessary work by all the others for a "repair" on an existing home. Savage is the only contractor who did not, and I know from past experiences that my scheduled appoint will be with great work and will pass inspection from the county. read more

We are long time customers of Savage and Son. We have recommended them to others many times. They live up to their reputation. Savage and Son sells good products and hires qualified, friendly service people. We particularly want to recognize Tommy M. who just completed a project for us. He was knowledgeable and went above and beyond to ensure we would have a quality installation. Thank you Tommy!! read more

Tommy M repaired a leaky toilet at our home. He was prompt and very professional to work with. Did a great job of making the necessary repairs and caulking around the base of the toilet. Savage and Son is great to work with!! read more

I requested a simple site visit to have someone camera our sewer line and Kathleen was incredibly rude and not helpful. I asked to speak to a supervisor, and she obnoxiously yelled across the room stating her case against me, presumably to a supervisor, who subsequently would not speak to me on the phone. The reason I asked was because she wanted a CC on file which is fine, however our business requires some type of estimate/invoice/email to let me know how the visit will be charged. I feel like it's a simple request and a supervisor would have been able to communicate like an adult to resolve. read more

Mikey Gilbert came and installed some new soap dispensers for me! He's awesome! You always manage to hire the nicest men that take pride in a job well done! I appreciate you always sending help when I need it! Thank you, Susan Hug read more

We had a very slow running kitchen drain. Tried Draino and the plunger and nothing seemed to work. We had a very busy week, so we did not want to wait for an appointment in a few days. We called Savage and Sons and Robert came out as an after hours house call. He was here within 1 1/2 hours. He snaked the drain and was gone in less than an hour. He was very considerate about leaving the kitchen clean. We will definitely use again! (Although I hope not too soon!) read more

Savage and Sons saved the day again! Our hot water went out, service was requested and they were able to come out the following day. Keith C. provided excellent customer service, explained everything throughly and was able to fix the problem within a few hours! Thank you! read more

Mikey came and cleared out a major clog in my sewer line today. He was very professional, personable and a pleasure! He explained everything to me and if I have any future plumbing problems, I will definitely call Savage and Sons and hopefully they'll send Mikey! read more

Kathleen was amazing with her customer service! She talked me through possible options and was able to squeeze me in quickly. She followed up with me on getting my water heater squared away. Brandon was also amazing and very polite and friendly. He made suggestions and answered my questions as well as helped me save me money by not trying to upsell me on parts that did not need to be replaced. I am very pleased and appreciate their prompt, professional, and friendly service. THANK YOU! read more

This is the third time that we have used Savage and Son. They are; prompt, professional, and courteous. We have used them for a large water line replacement and twice for gas line service work. Josh and his team are just great with communication and performance. Joseph O. did our service work very efficiently and was very personable, even when he had to work in the crawlspace. For a safe and professional job, there is no other choice than Savage& Son read more

The service tech Tom P. did a great job with my gas line. Definitely request him as the first service tech I got from this company told me this project wouldn't be feasible. read more

I always call Savage & Sons for plumbing needs and advice. Their service department is very responsive to my needs. For a recent visit, they requested a photo of the problematic faucet so the service tech (Mikey Gilbert) would arrive at my house fully prepared. He quickly repaired the faucet and answered any questions I had. Mikey was friendly, respectful and efficient! I'm a very happy, loyal customer! read more

We were having problems with our shower valve. Keith came out and did an outstanding job of repairing the valve in our shower. We were afraid that we needed an entirely new valve however, Keith realized what the problem was. he had a new cartridge on his truck and he fixed it quickly and efficiently. Job well done! Thank you, Keith. read more

You did it again. Great fast service. Thank you The service man was very knowledgeable

Keith did a great job installing the new disposal, faucet and fixing the toilet valve. Thanks for being able to squeeze me in same day so my water bill didn't increase more with the leak. read more

I called Savage to have a water heater replaced. They sent Tommy M. He was very knowledgeable and efficient. He got the old one pulled and the new one installed in the time quoted. The price was reasonable and the work was top notch. That's a rarity these days. I would definitely call Savage and request Tommy for any additional plumbing or HVAC work in the future. Kee H. read more

This company responded quickly to my emergent situation and fit me into their schedule within a day. Tommy M. arrived, was extremely professional and pleasant. He quickly diagnosed the problem and took care of it. It was such a pleasure to receive excellent customer service! Kaylene M. read more

Called Savage and Son to repair a broken sewer line that another plumbing co broke snaking out the line. Tommy came out and was very cordial and knowledgeable. Fixed the line. Fixed the under sink plumbing with new. Including garbage disposal line that was installed incorrectly. Re snaked line to make sure it was clear. Cleaned up work area. Tommy showed up on time performance was excellent. Price very good. Would recommend this company for any plumbing work. Former Nevada State Contractor 25 years. I know a good company and workmanship when I see one. read more

today I went to savage & Sons office in Reno. I was so impressed the minute I walked in. I was welcomed right away. Kathleen help me with my issue and Keith came out to fix a leak. I had in the kitchen sink and also from the garbage disposal. I immediately was so impressed with the service I received. Keith did such a professional job installing the new garbage disposal, replacing pipes that had been there for years Keith is truly a master at his profession. It looks better than it ever has under the sink. Keith is truly professional and. I will definitely be asking for Keith in my future projects. I need a new water heater next. He thought so explained the tool you use underneath the garbage disposal. If it gets stuck I am so happy I went with savage & Sons I will definitely be letting others know if they're looking for services like you offer I can't thank you enough. And All work done at a fair price plus great value Thank you Lorraine read more

Once again this company rescued me with a problem that we needed help with. As usual they were friendly to deal with. Our problem was fixed promptly. They are the best! read more