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Dirty Plumber

4.5 (184 reviews)
Open Open 24 hours

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Services - Dirty Plumber

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

4 More Services

Plumbing installation or replacement

Plumbing repair

Water heater installation

Water heater repair

Dirty Plumber Photos

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Recommended Reviews - Dirty Plumber

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Reviews With Photos

Everything repaired, double checked and cleaned up.
Ricky D.

I had a great experience with this company. I detected a leak that was coming from under the sink located at the supply valve. I tried to tighten the nut at the leak location myself but this proved to make the leak worse. I called my usual plumbing company but unfortunately they didn't have services available until next week. I called a second plumber who referred me specifically to call Jack at Dirty Plumber. I called the office number and Desiree picked up and informed me that Jack could be out to my office in a couple hours. Jack showed up in this time frame and was able to identify the problem, go to Home Depot to get the necessary parts, come back to prep for repair, and notify my office neighbors that the water would be off while he fixed the angle stop on the water supply pipe. This only took a few minutes as he knew exactly what to do. I was up and running in exactly one hour from when he first arrived. Very knowledgeable, efficient and pleasant people to interact with. And reasonable fee given they came out for service within the same afternoon. I'd highly recommend!

A neat maticulous installation

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5 months ago

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Jack R.

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29 days ago

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4 months ago

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9 months ago

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3 months ago

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1 year ago

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2 months ago

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6 months ago

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4 months ago

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4 months ago

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8 months ago

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4 months ago

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4 months ago

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1 year ago

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2 years ago

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7 months ago

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1 year ago

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7 months ago

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7 months ago

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8 months ago

I always call them for all my plumbing needs. Very efficient, timely and reasonable priced.

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10 months ago

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10 months ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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1 year ago

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3 years ago

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5 years ago

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Ask the Community - Dirty Plumber

Does Dirty Plumber have a Veterans Discount? Thank you.

Yes Dirty Plumber offers a discount for senior citizens, veterans, military, law enforcement and first responders. Just let us know at the time of scheduling or at the time of service prior to the invoice being written so we can bill accordingly, If… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Dirty Plumber

The owner of Dirty Plumber, Jack, and his crew are very meticulous about their work and how they leave a project.

Mentioned in 98 reviews

Read more highlights

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Ira Hansen and Sons Plumbing

Ira Hansen and Sons Plumbing

(173 reviews)

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

Sierra Air - Technician Trainees

Sierra Air

(406 reviews)

Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

Savage and Son

Savage and Son

(150 reviews)

My husband and I Moved to the Reno/Sparks area and purchased a 'Custom' home that was Built in 2004…read more! I'm not sure who the Builder was But I Am Appalled By All the Issues We are having with this House ! I contacted "Savage and Son" knowing that Because they have been in Business for 'So Many Years' they Must Know what they are Doing and Boy Was I Right ! Joey came to Our Home, as Scheduled, to Replace Our Water Heater AND Install a Recirculating Pump ! I'm Not Sure Why ALL Homes Don't have this Feature, But as far as I'm concerned it is Essential ! Having to Run your Tap FOREVER To get Hot Water for your Morning Shower or to Wash things in the Kitchen is Upsurd and Wastes SO MUCH Water ! ‍ Joey was A Magician at Installing our new Water Heater, Copper Pipes and All, crawling under our home and Making Sure All Went Well He worked Non-Stop making sure all was working properly, even Cleaning our Kitchen Faucet so that the Hot Water Ran Quickly and Without Restriction ! Joey is a Professional and Knowledgeable with a Kind Personality who is a True Asset to this Company ! Also, One of our Backyard Water Bibs needed to be Moved to a More Convenient Location and Joey, Again, did an Incredible Job ! This company Does Wonderful Work for a Truly Reasonable Price and I HIGHLY Recommend 'Savage and Son' for their Professional Work, Knowledge and Great Employees !

As a plumbing company, these guys are reliable and do a good job, but I am so tired of getting…read morenickel and dimed to death when you go to pay for the work done and they're charging you a 3% to 5% service fee to use your credit card. It's bad enough they started charging travel time to and from your residence. Seems Customer Service has gone out the window and things you used to take for granted as being part of the good customer service and encouraging brand loyalty are now a charge every time you turn around. So frustrating. And I realize the cost of doing business has gone up, however, travel time never used to be a charged and credit card fees were unheard of unless you were paying your balance each month.

B & B Heating and Air - In with the new !

B & B Heating and Air

(156 reviews)

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We noticed that our furnace was short cycling, that our heater stopped blowing warm air but kept…read morepushing air out. Based on their ratings, we decided to try calling B&B. First time I called, I had to leave a voicemail. After a couple hours and no return call, I called back. Connie answered and was able to fit us in same day, which was awesome! The technician that came out, called me before heading over and it happened to be earlier than the estimated time, another nice surprise. He and another technician/trainee did a check of our system to see if there was anything wrong. He discussed all of the technical stuff with my husband and told us our system was overheating and thus short cycling. Gave us recommendations to minimize it from reoccurring, like maintaining both floors at same temp. Mentioned his relative had same issues who lives in the same community because of the way the houses were built. Will see if their recommendations help but really appreciated the quick scheduling and friendly service visit.

Reno Plumbing Doctor - Residential Water Treatment Systems

Reno Plumbing Doctor

(112 reviews)

Mark was in and out with another technician, replacing an exterior water spigot effortlessly that…read morewas leaking everywhere. I bought the replacement spigot parts at Home Depot, and he did the labor. He educated me on a tankless water heater to replace my old 50 gallon water heater while explaining the benefits of going tankless. I also have the option of purchasing a water filtration system too. I'm probably moving forward on both systems in the next few months, and will rely on his services for parts and installation. I've included some before and after photos of the outside water spigot. As you can see from the after photo, the water leakage issue is completely resolved. Not a single drop of water is coming out of the spigot now!

Wow...I can't say enough about how impressed I am by this company and these people. Every part of…read moremy experience was first-class, and I felt very valued as a customer. I spent most of yesterday trying to release a clog in my kitchen sink drain. After failing all DIY remedies, I called at 7 a.m. this morning. I left my details with (I think) an answering service, and I got a call back from Mark in TWO MINUTES to schedule an appointment for 2p-4p same day. I'm pretty sure he's the owner. He and Kai called when on their way, arrived right around 2 p.m., and triaged the situation efficiently and quickly. I got an immediate quote which seemed very fair to me, and they completed the cleaning of ~25' of my drain in 30 minutes. Mark was very friendly and easygoing, and ALSO very knowledgeable and professional. I have my plumber for life. I wish I could give them 6 stars!

Goettl Air Conditioning and Plumbing - Reno

Goettl Air Conditioning and Plumbing - Reno

(84 reviews)

We have lived in our home 8 years. (New Construction)…read moreNever had any problems with our Air Conditioning but figured we should have it service. So we had used Goettl for our heater repair and knew who to call for our Air Conditioner. Our Tech Dave Bell, was awesome. It was a good thing that we had set this inspection up. Dave B. found a melted wire & plastic piece, a connection that wasn't tighten and several other things. He fix it all. Plus more. Dave B. explained everything to us and detailed it in writing with pictures. Dave Bell is an asset to Goettl.

So this review is is for service over the past year…read more A short history. A few years ago, we had four seasons put in a new furnace. After checking around and getting tons of estimates, there was as much as a $10,000 difference between all of the estimates. Four seasons came in at the best price. Unfortunately, I ordered an 80,000 BTU furnace and when the guy was done, I looked at the furnace and saw that it was a 60,000 BTU. I showed the guy the invoice and basically his response was ' Oh crap' so I talk to the manager and he assured me that 60,000 BTU would heat my home sufficiently since it was a high-efficiency unit. I was ready to have them tear it out and put the right one in, when the manager guaranteed the furnace and gave me the price for the 60 KBTU with a substantial discount. I did the regular maintenance and service service with four seasons. When Goettl took over, I'm not sure if they just change the name, or bought four seasons, but everything changed after that. First I was informed of a membership called Sadie which is basically a yearly/monthly fee that allows us to get a lot of benefits. Free service calls, free, free preventative maintenance and discounts on non-covered items. The first thing that I noticed was Josh came in to do a service, check the pressure and saw that the original installation guy did not convert my furnace to propane. Apparently none of the other service people ever checked the pressure. He had to return with the correct parts and changed out the valve. He also helped me out with a bathroom heating duct that was ripped. The price was great and he said he felt bad that we had such issues with the previous company. A few months later (last Saturday) we stopped getting heat. I called Goettl let them know, and they were at my house within two hours. When it's freezing outside or going to be subzero it's really important when they respond so quickly. Chris was the technician and he found the problem, however, the plumbing supply company was not open till Monday morning. Two days with sub, freezing temperatures scaring me a bit. Chris said that he would check with Dispatch and see if they had a couple of space heaters. When he was leaving, he noticed we had a bunch of firewood on the front and he offered to help bring firewood in. I told him no problem we had it, he said he was happy to help us. Make sure we had enough firewood to get through two days. These two offers, were above and beyond in something you really wouldn't expect from your HVAC people. Unfortunately, they didn't have any space heaters at Dispatch, so we went to Home Depot and got some radiator heaters and then yes 24 hours a day kept a fire going. Chris showed up Monday about 11 AM with the parts and it took him about 2 1/2 to 3 hours to fix all of the problems. I'm not savvy with all of the HVAC terms, but something about condensate water bill backed up through the system blah blah blah... we now have heat. lol. Getting the Sadie member membership/club was the best thing we decided to do. They call us regularly to schedule our summer and winter maintenance. They are responsive. And they are very polite every time I call them. I really would recommend you contacting them and get on that membership before you actually need them. Thank you, Josh and chris and unfortunately, I cannot remember the name of the female technician that came out and changed our filters but she was awesome also!

Dirty Plumber - plumbing - Updated May 2026

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