Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

My annoying drain issue just completely overflowed for the first time, and it needed to be taken…read morecare of asap! I knew finding a plumber in the winter, and on Dec 30th, could be a real challenge. I connected with Omega through Yelp. They were the first to reply, and they were the first to call. We were lucky they had a cancellation. They coordinated an appointment with my renters, and arrived within a couple of hours. They were very clear on how they worked and bill for the job. They were professional, reasonable, skilled, and communicative. They completed a drain issue we have been fighting for 6 months. I understand this challenge may return. I hope it does not. At least next time I will know right away the company to call. Thanks Omega!

I called Omega Plumbing & Heating to replace a leaky outdoor faucet before temperatures dropped…read morebelow freezing. Junior came to assess the faucet and give me an estimate before beginning the project. As the faucet had to be completely replaced, it would require more time. I made an appointment for the beginning of the following week to make the repair. Junior showed up on time, and completed the repair in a few hours. This was impressive because he had to go under the house and go to Home Depot for an additional part. He was friendly, punctual and didn't leave anything for me to clean up. I am pleased that Omega Plumbing & Heating was able to repair the faucet within a week of calling them. The price was reasonable for such an in-depth repair, and now my flower garden won't have a permanent wet patch next year. I would highly recommend this company for simple or complicated plumbing fixes- in fact, I am going to call them again soon to fix my clogged tub!

I have used Gary's Plumbing several times and they are amazing. Unlike many companies, they get you…read morein quickly and when you call the office, you get a person not a machine. They are good at keeping you informed of when they will be at your house. I had them come out for a broken garbage disposal. I thought it was just clogged but they showed me how it was broken and he had the unit on hand so it was repaired quickly. Gary was professional and kind. The work cost was very reasonable and done well. I hope I don't need a plumber any time soon but if I do, I will definitely call Gary's plumbing again.

Gary's Plumbing was recommended to me by my excellent lawn service, Capital Lawn LLC -- reliable…read moreand honest, but that's another story -- and I couldn't have been happier with Gary's work. He arrived within the scheduled window, listened carefully, understood the problem, recommended a solution, and gave me a very reasonable estimate. He then completed the job quickly, thoroughly, and neatly, delivering a quality result for exactly the estimated price. If I have another plumbing issue, I wouldn't want to call anyone else. Definitely five stars!

I called Jolly Rooter on Friday to request a quote for installing a tankless water heater to…read morereplace my traditional tank before painting my garage interior. Rich, the owner of the business answered the call and sent Chris out for the quote. Their price was fair and lower compared to another quote and their knowledge of the work that would be required was extensive and much appreciated. They said they could do the job on Monday so I hired them on the spot. Chris showed up promptly Monday morning and spent the day doing an extremely meticulous job on the install. He took his time to make sure the end result would be pleasing to my very picky aesthetic standards as well as operating perfectly. The entire system was tested and working perfectly before I paid a dime. Look no further than Jolly Rooter for a very competent and reasonable plumbing company with excellent and friendly customer service! I will use them for all of my plumbing needs going forward and highly recommend you give them a call if you're here looking for a plumber. Thank you Chris! A+

I'm retracting my rating from a 3 to a 5 ! A little mis…read moreunderstanding on my part . The owner Rich reached out to me and the misunderstanding got taken care of ! I will be using this business for a new water heater in a few months .

Very helpful and extremely nice and honest!! Will definitely use them again and recommend.read more

Great service at a fair price. My water heater needed to be replaced and quality of work was…read moreexcellent and the team was very polite. I would highly recommend and will use in the future.

Our home warranty sent a plumber out, who I'll review separately, to diagnose and fix a basement…read morebathroom that stopped drawing. They said it was a mainline issue and we would have to find someone else. Based on Yelp reviews we called the Plumbing Doctor and had an appointment the next day. As it turns out the basement doesn't go to the mainline but goes through an ejector tank & pump up to the mainline. It took Dave about 3 minutes to diagnose the problem as a failed pump. He basically cleared the schedule the next day, had the pump replaced and we're back in business. Communicated through the whole process. Even though dealing with sewage in our basement the job was done spotlessly with a very thorough clean up. Pricing seems very reasonable though we didn't shop around. I'll give this locally owned small business a call every time and just skip my home warranty in the future. Much less headache for a reasonable price.

UPDATE JUNE 27TH:…read more Sir, you know very well that's not all you did, you guys demanded payment without even assessing my sink first. I HIGHLY doubt you do that when you visit your white client's homes. I was also very welcoming and friendly to both of you. If you guys don't want to work with non-white customers, just add a sign to your business that clearly states "WHITES ONLY". ------------------------------------ ORIGINAL REVIEW: I don't even know how to address this, but here it goes: Do you guys demand payment upfront before even assessing the clogs from ALL your clients? When I opened the door, both technicians looked at me up and down and asked first if it was an apartment and told me they couldn't work here, to which I asked "why tho?" And the sir replied "because you have to let property management know, who's gonna pay?" as if thinking we weren't paying? I mean that's exactly why we called you, because WE WANTED TO PAY TO FIX OUR PROBLEM. Then after telling them that we of course were paying (hello?), before even assessing the clog, payment was demanded, and they didn't start until payment was confirmed. The other guy wouldn't even acknowledge me or respond to me when I made him a direct question. I'm not calling it racism, but it very well felt like I was being racially profiled. Yes, they fixed the problem and I'm very thankful for that, but the experience was very awkward. If you guys tell me that's your MO with ALL your clients and you ask for the payment first before even starting, I'll consider editing rating and review.

Communicative, respectful, prompt and a pleasure to work with. They came in and replaced my kitchen…read moresink within 3 hours. Left the area cleaner than they found it. Highly recommend!

We had a few minor plumbing issues that we had been living with for a few years. My neighbor…read morerecommended CRG Plumbing. I left them a message and Garrett call me within a few hours. This was during the Thanksgiving holiday. We set up an appointment but I had to reschedule, then I had to reschedule again, and again. Garrett was extremely understanding and always pleasant. The repair visit was efficient, solved my problems and then some. We inquired about a recirculating system and Garrett discovered we had one but it wasn't working. He went back to the shop, researched the system and fixed it. I now have hot water quickly in the far side of the house. He emailed me a very reasonable bill! Here's the big surprise, he also emailed me all the documentation on the my recirculating system. Talk about going above and beyond!!! If you need a reliable, efficient and affordable Plumber, call CRG!

Over the years we have had some issues with both our old septic system and septic line and tank…read morepump companies. Some companies have been very abrupt in telling us what the issues are and we remain clueless about how to fix it. Ryan of Rooter Man gave us an easy to understand breakdown of our system and why we have issues. He ran the camera through our pipe to show us weak and problematic areas and gave us a ton of advice on what to do next. He was friendly, helpful and we will be contacting only him for pump outs and repairs from now on. Thanks!

Quality of service was horrible. They didn't fix a simple thing like a clogged toilet and charged…read more$400 for the service. I had to hire another company. I feel they take advantage of the elderly. Complete scammers!