I'm so glad we made the choice to call Lincoln Heating & Air! We had an issue with our heater,…read morethough it resolved when my husband reset the breaker. We called and even though it wasn't an emergency, they came out the next day. The lady on the phone was very nice and helpful. They gave us a 12-4 window. Alex called at about 12:30 and said he would be here at 12:50. He was right on time, was very friendly, and considerate of our home. We had called this morning to ask that they also service the air conditioner while he was here. He did both, and explained what he was doing and issues he found. We were very happy with Alex, and will be requesting him for our next service.

Cory did a thorough job checking our ac unit. He washed our…read morecondenser out too for dirt and debris to prevent restricted air flow.He was very professional. We had a prepaid plan so that was nice. We purchased another plan for next year. They offer senior and/or military discounts. I paid$232. For a furnace and ac unit check. Great value. Cory also changed our two air filters which we really appreciated! Thank you for excellent service.

We've been using B&B to maintain our home's furnace and air conditioning system, and we've been…read moreconsistently impressed with their service. Their technicians are always professional, knowledgeable, and courteous. They arrive on time, explain what they're doing, and answer any questions without trying to upsell unnecessary services. It's reassuring to know our HVAC system is being maintained by people who take pride in their work. Scheduling appointments is easy, and communication from the office is excellent. Everyone we've interacted with has been friendly and responsive. We highly recommend B&B to anyone looking for reliable HVAC maintenance and service.

While preparing for house guests this summer, we noticed our guest bedroom was several degrees…read morewarmer that the rest of the house. One of our guests experienced an accident that causes him to be very sensitive to high and low temperatures. Having only a few days to have it serviced, B & B arranged for a serviceman to checkout our system. This was during 100+ temperature days. We appreciate willingness to accommodate our needs when they were experiencing a very busy schedule. B & B is a local company that works very hard to please their customers.

I'm a property manager and my ability to respond to tenant's requests in a timely manner is…read moreimportant to me. However, for something outside of my scope, I have to rely on the responsiveness of vendors. Often, this is a frustrating experience since sometime vendors just cont answer calls or texts or won't reply at all. Battleborn Vents exceeded my expectations! Of the 3 dryer vent cleaning companies I called, not only did BBV *answer*, then call me back asap, but even was able to squeeze in a service in between calls! Imagine a new rental with so much hair in the vents it was very nearly a fire hazard, and 1 company didn't respond/answer at all and another was over 2 weeks out - ma'am, the place would be ashes by then! If you need vents wept clean don't want to get blown off, call Battleborn Vents! Professional, prompt and at a very reasonable rate for an urgent service call they went out of their way to accommodate - that's service worth a shout out! Look at my photos! Results are clear and so is the dryer vent!!

Francisco and Jorge are EXCEPTIONAL. Francisco's communication is EXCEPTIONAL. I called and didn't…read moreleave a message, and he followed up with me anyway. He actively communicated with me via text, trying to fit me into the schedule--multiple times. Was really going out of his way. Just fantastic follow-up and follow-through. Jorge's level of service--EXCEPTIONAL. Kind and considerate, and went the extra mile multiple times. We were having an issue with our dryer telling us our vent was blocked. Jorge checked the vent from outside the house, explaining what he was seeing as he cleared out whatever he could find. Since that didn't fix the dryer issue, the dryer company sent out a (pretty lazy) service person, who took a brief look and said it was still the vent. Jorge offered to come back and take another look, even going down in the crawl space to disassemble and reassemble the dryer vent to see what else he could find. Nothing. It's actually the dryer that has a wonky sensor--thanks to Jorge's genial hard work, we now know this definitively. Thanks guys. Highly recommend this pleasant and professional service team, and will work with them again.

I requested service for my Air Conditioning Unit that wasn't working. They were able to send a…read moretechnician out the same day that I called, which was impressive. The technician was very thorough and professional. He diagnosed my problems quickly and I was provided a quote the same day. Two components were deemed defective, but still under factory warranty. I was told that the labor to replace these units would cost $950 which included the diagnostic fee. I was also told the labor rate was $150 hourly. The representative also informed me that regardless of the hourly rate, that would be the minimum cost to fix the unit. Only one of the two components was actually defective. The component took less than an hour to replace and was $42. I personally feel that this company was trying to take advantage of me and severely overcharge me. If you are looking for an ethical HVAC technician or company, I highly recommend you keep looking.

Miguel is quick to reply and his team of experts are kind and courteous. West Springs provides…read morequality service at a great price. I will only use West Springs in the future. If you are in need of HVAC repair- call Miguel. You won't regret it!

Alan is an honest, kind, no bull business owner. He doesn't try to sell you anything. He does free…read moreestimates. He really takes away the stress of HVAC issues. You know when you call him he's going to be straight forward with you. He will give an honest objective review of the issues and leaves it to you to make the ultimate decision. Why mess around with the corporate guys who are incentivized to upsell? In my opinion everyone should get on his surveillance program where he comes out changes out your filters and assesses the HVAC system and so you at least have a heads up when you need repairs or change out the whole system. At least this way you can save up and plan ahead instead of waiting for a disaster to occur. Give him a call. I'm so glad I met him and he's there to be the go to guy to tackle any HVAC issues. The fact that I took the time out to write this review should give you some sense of how much I appreciate his level of service.

Honest company and willing to go out of the way to make it happen. They also communicate when any…read moreother issues that might occur during the process.

Chad & Fernando did a superb job replacing the innards of my malfunctioning toilet tank. They…read moreleft my bathroom spotless. I think plumbing work is just plain expensive no matter who does it but I'm glad its done. I tried the "U-tube" tutorial but too confusing so glad I spent the $$ for Sierra Air to fix it.

I want to thank technician, Chris Godwin, for helping us resolve our AC problem involving the NEST…read morethermostat. I mentioned to Chris that something went awry after we tried to secure the cover of the Nest thermostat (it was loose from the wall). The AC had worked before but after doing something with the cover, the AC stopped working. Chris quickly found the problem (a fuse had blown out). Chris was very professional, gave me some ideas on a Honeywell thermostat (we're not BIG fans of the new NEST thermostat), showed me how to read the error codes on our furnace (watch the number of red light flashes and compare it to the brochure left with the furnace). It was easy, peasy, even someone like me who has no HVAC experience could do this. I can't thank Chris enough for his great personality, true professionalism, answered my questions, taught me a few things (learning something new is always good) and even loved on my 2 labs (turns out we both love animals). Thank you, Chris! You're the absolute best! Sierra Air is *very* lucky to have you on their staff.

Not only will this guy not send you a quote when promised to do so, he will brazenly brag with…read moreanother contractor on site about how he will for sure "upsell" you on a new unit because he does not like working on older ones. We were very upfront about the older unit and was willing to completely replace it, but not after that customer service. Had our AC repaired the very next day by a different company.

There's nothing worse than the AC stop working in the middle of summer with a newborn baby.. unless…read moreyou find a great company with excellent customer service! We called the next morning and Ernie came out same day, did a diagnostic test, and was able to get the parts and fix everything! He was thorough in letting us know the issues and reasonably priced. We will definitely be using EMS again in the future.. fingers crossed we won't need to!!

I cannot recommend Ross Heating and Air Conditioning enough. We received 3 estimates from 3…read moredifferent places, and not only did Ross promote a price that fit within what we were willing to pay, they demonstrated care and urgency as well as knowledge in replacing our furnace and HVAC system. Shoutout to Frank and Rodrigo, as well as the office administrator who originally fielded my call: they sent Frank out same-day to inspect our situation (which other places were quoting days to weeks out), and Frank was responsive and offered to even come early if I needed him to! He gained trust fast and offered to continue to answer questions over text if needed beyond the estimate appointment. He gave me details on what kinds of systems to look for, even if we didn't choose Ross for the service! Then, when we chose Ross, they scheduled the replacement FAST with us which was important not to have to wait weeks for our A/C to be working again. Rodrigo and team who came out to complete the replacement were fast, efficient and so friendly! They demonstrated care and kindness the entire time, truly above and beyond customer service. When we discovered the next day we needed our pilot light relit, we texted Frank who then sent Rodrigo same day to get that corrected - just incredible and top notch service from start to finish! I think I found Ross on Yelp when we were already booking estimates with two other "well-marketed" Heating and Air companies in the area...think about two that you see, hear, get mailers and see billboards all over the place...I am so appreciative for Ross and their entire team! Choose Ross!

After getting my AC serviced this Spring in preparation for summer I was given the news no home…read moreowner wants to hear. Your unit needs to be replaced. Freon was leaking and since my unit was 24 yrs old and the Freon used for my model was no longer available. This is totally understandable and I knew this day was coming. I naturally got a quote for replacement for my AC unit as well as my furnace, because my furnace was needing to be replaced as well within the next year or two so I decided I was likely going to do both at once to save me a headache in a year or two. For the record, Ross H&A was not the company who did my maintenance. Ross Heating and Air was the last estimate I got and I could not have been more impressed with everything they presented. They made the decision easy. They were honest, fair, and local. About 10 days later everything was replaced and looked great. And to put a bow on this that eas done, when the city inspector came to inspect the work he even mentioned that Ross does great works. Make this company your go to for all things heating and air.

I had an appointment a couple days ago. A NO Show & NO Call. Wasted my time. I have no choice…read morebut to leave this 1 star. Unprofessional

I didn't say anything about this but one of his guys opened my closed whisky that's supposed to be…read morea gift for someone. I had that whisky since last year and I was gonna give it this year. If Steven asked me for the whisky, I would've given it to him. What disappoints me is that I just spoke with Craig, the owner, and of course, his employee denied it. I told Craig, I have no reason to lie! And he said his employee either! So in a way, he just called me a liar! I'm just sick and tired of mean people!