I'm so glad we made the choice to call Lincoln Heating & Air! We had an issue with our heater,…read morethough it resolved when my husband reset the breaker. We called and even though it wasn't an emergency, they came out the next day. The lady on the phone was very nice and helpful. They gave us a 12-4 window. Alex called at about 12:30 and said he would be here at 12:50. He was right on time, was very friendly, and considerate of our home. We had called this morning to ask that they also service the air conditioner while he was here. He did both, and explained what he was doing and issues he found. We were very happy with Alex, and will be requesting him for our next service.

Cory did a thorough job checking our ac unit. He washed our…read morecondenser out too for dirt and debris to prevent restricted air flow.He was very professional. We had a prepaid plan so that was nice. We purchased another plan for next year. They offer senior and/or military discounts. I paid$232. For a furnace and ac unit check. Great value. Cory also changed our two air filters which we really appreciated! Thank you for excellent service.

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We were having a problem with our thermostat when we called. We also wanted our heat unit serviced…read more They were prompt with a return call and scheduled us the next day. Randolph arrived on time and quickly solved our problem, then checked our unit and explained everything to our satisfaction. We are happy with the quality of service and the price was reasonable.

I'm a property manager and my ability to respond to tenant's requests in a timely manner is…read moreimportant to me. However, for something outside of my scope, I have to rely on the responsiveness of vendors. Often, this is a frustrating experience since sometime vendors just cont answer calls or texts or won't reply at all. Battleborn Vents exceeded my expectations! Of the 3 dryer vent cleaning companies I called, not only did BBV *answer*, then call me back asap, but even was able to squeeze in a service in between calls! Imagine a new rental with so much hair in the vents it was very nearly a fire hazard, and 1 company didn't respond/answer at all and another was over 2 weeks out - ma'am, the place would be ashes by then! If you need vents wept clean don't want to get blown off, call Battleborn Vents! Professional, prompt and at a very reasonable rate for an urgent service call they went out of their way to accommodate - that's service worth a shout out! Look at my photos! Results are clear and so is the dryer vent!!

Francisco and Jorge are EXCEPTIONAL. Francisco's communication is EXCEPTIONAL. I called and didn't…read moreleave a message, and he followed up with me anyway. He actively communicated with me via text, trying to fit me into the schedule--multiple times. Was really going out of his way. Just fantastic follow-up and follow-through. Jorge's level of service--EXCEPTIONAL. Kind and considerate, and went the extra mile multiple times. We were having an issue with our dryer telling us our vent was blocked. Jorge checked the vent from outside the house, explaining what he was seeing as he cleared out whatever he could find. Since that didn't fix the dryer issue, the dryer company sent out a (pretty lazy) service person, who took a brief look and said it was still the vent. Jorge offered to come back and take another look, even going down in the crawl space to disassemble and reassemble the dryer vent to see what else he could find. Nothing. It's actually the dryer that has a wonky sensor--thanks to Jorge's genial hard work, we now know this definitively. Thanks guys. Highly recommend this pleasant and professional service team, and will work with them again.

Incredibly fast response and reasonable pricing! They have renewed my faith in AC repair companies…read more I had a horrible experience a few years ago with the big name AC companies. All they cared about was selling me a new system when it turned out $40 in parts took care of the issue. So when my AC stopped working, I went into a panic thinking I was going to have a repeat of the mess a few years ago. I asked a friend for a referral and they sent me to Felix. Best referral ever! They were amazing to work with, so patient and kind.

Can't believe they have five start. I can believe they're closed…read more Hired them to install a new HVAC in my house in February, replacing the central heater. Found out in june when I tried to use the AC that electricity wasn't even hooked to the outside unit. By then they were permanently closed. I Finally got it working by having the electricity hooked up and another HVAC firm come out and finish the install, which included charging the ac with refrigerant. THey took advantage of installing when I wasn't there to not finish the job, hoping I wouldn't test it out till summer.

Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

Honest company and willing to go out of the way to make it happen. They also communicate when any…read moreother issues that might occur during the process.

One of the most trustworthy HVAC companies in Reno. Everything went smoothly, the pricing was very…read morefair, and the work was completed quickly. Highly recommend.

I have used Mountain West Heating and Air Conditioning for several years now both personally and as…read morea property manager for rental homes. The owner, Andrew, has built an outstanding company with reliable, professional, and knowledgeable technicians and staff. I have used them for service, repairs, and full replacement of systems. I have had to shop around prices for full replacement of systems for my owners and Mountain West was the best price for the same quality. 100 percent recommend them!

We just had our AC and Furnace replaced with the Mountain West team and would highly recommend…read morethem! We shopped around for various quotes and they were the most competitive. Not only that but their customer service was outstanding. Great quality from the start - from the initial quote, to the communication leading up to the service day, and the service day. Chandler and his team were efficient and extremely professional. They were conscientious and left the home spotless. I felt comfortable having their team onsite. Huge thank you!

I can't recommend these guys enough! Scheduling was easy and the price was very reasonable. The…read moreguys were on time, friendly and worked so hard. We were able to be in the house while the ducts were clean and they left my house cleaner than it was when they arrived. The whole process was clean! Not only did they clean the ducts, they cleaned the dryer vent, bathroom exhaust fans, HVAC units and vent covers. These guys are honest and professional.

CODY was our technician today. Very professional and he did a fabulous job. The company was very…read moreresponsive very reasonably priced did excellent work I recommend them wholeheartedly.

Just had my HVAC maintenance attention on the Air Conditioner for the up coming season. The…read moretechnician "Racing Western" (yes that is his name) was through, polite, knowledgeable and professional. Love Goettl's Smart Sadie program!

We have lived in our home 8 years. (New Construction)…read moreNever had any problems with our Air Conditioning but figured we should have it service. So we had used Goettl for our heater repair and knew who to call for our Air Conditioner. Our Tech Dave Bell, was awesome. It was a good thing that we had set this inspection up. Dave B. found a melted wire & plastic piece, a connection that wasn't tighten and several other things. He fix it all. Plus more. Dave B. explained everything to us and detailed it in writing with pictures. Dave Bell is an asset to Goettl.